Danny Deng | Page 19

Nice to see a dealership offering below MSRP pricing in a time where deals are few and far between. Friendly, down to earth staff. Will definitely buy my next vehicle here!! time where deals are few and far between. Friendly, down to earth staff. Will definitely buy my next vehicle here!! More

Report | Print

Picked up a Kia Soul yesterday, Danny was rude and it was an unpleasant experience with him. The finance people were amazing. an unpleasant experience with him. The finance people were amazing. More

Report | Print

I had a great experience at Straightline Kia. It is a very welcoming dealership and ready to help you get what you ask for. Jane in sales, was so very pleasant with getting me set up for my 2022 It is a very welcoming dealership and ready to help you get what you ask for. Jane in sales, was so very pleasant with getting me set up for my 2022 Kia Soul. I highly recommend Jane if you want someone who will be there for you every step of the way. I must also say that Darren the Finance Manager was very pleasant and helped me stay in my budget range. I am very happy with my car and with the kindness of this dealership, in comparison to two other kia dealerships, I’ve leased two vehicles with in the past. Thank you Jane, thank you Darren and thanks to everyone who gave me a great experience! More

Report | Print

I had a great experience with straightline kia, the service was excellent and Danny was the best service was excellent and Danny was the best More

Report | Print

Great service. Good explanations and was not sold any extras that we didn't need. Treated very well. extras that we didn't need. Treated very well. More

Report | Print

I came in to see Danny about a car I saw online. He was very friendly and made me feel welcome. He presented me with a couple of other options in my price range. I didn’t feel pressured in any way.. I chos very friendly and made me feel welcome. He presented me with a couple of other options in my price range. I didn’t feel pressured in any way.. I chose to drive one of the other options and ended up buying one of them. Friendly courteous service over all. It was a great experience! More

Report | Print

Helpful sales team and good communication throughout the entire sales process on the status of the vehicle in production. entire sales process on the status of the vehicle in production. More

Report | Print

Danny was a pleasure to deal with. Very knowledgeable and made us feel at home. made us feel at home. More

Report | Print

It was my first time purchasing a car and I am undecided on my experience at Straightline Kia. When I walked in, Danny was excellent to deal with. He wasn't too pushy, seemed very honest and made it a very on my experience at Straightline Kia. When I walked in, Danny was excellent to deal with. He wasn't too pushy, seemed very honest and made it a very straightforward process. My issues with Straightline Kia started immediately after I paid the deposit. I was told I'd be contacted regarding financing right away and had to call several times to get ahold of anyone (it ended up taking almost a week) - this ended up being my experience throughout the entire process. I was initially told my vehicle would take 1 - 2 months to arrive. Ultimately it arrived after 4.5 months which isn't ideal but wasn't the problem I had with Straightline Kia. My problem was that in the 4.5 months of waiting, I received one (incorrect) email regarding my purchase. Zero updates through the entire 4.5 months of waiting and zero attempts to help me understand what was happening that delayed the arrival of my vehicle. In order to get any response from anyone I had to call and email multiple times. I definitely felt like another customer in the queue rather than someone who was making a pretty significant purchase. Ultimately, I did get my car and Danny admitted that I fell through the cracks and did his best to ensure I had a positive customer experience. The original finance manager that I worked initially left the dealership and I worked with Adam on the final financing process. He was extremely personable, knowledgable and definitely helped to redeem the entire situation. I think (and hope) my experience wasn't the norm and would potentially recommend this dealership to others only because I felt like there were adequate steps taken to redeem my experience and I appreciated that my concerns were taken seriously. More

Report | Print

This was one of the easiest car purchase experiences I have ever had. Everyone was available and knowledgable and I felt comfortable making my purchase.Danny was so great to work with right from the very have ever had. Everyone was available and knowledgable and I felt comfortable making my purchase.Danny was so great to work with right from the very first phone call I made to the dealership. I would recommend this dealership to anyone as well as the amazing Kia I purchased. I am definitely an extremely happy customer. More

Report | Print