Chris Draganidis

Great customer service and advice provided by the team. Team works well together and efficient Team works well together and efficient More

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While attempting to buy a new car, I called around the different Toyota dealerships to see if I could test drive a car. Whitby had one for test-drive. After I got there, the sales advisor Bandula had t different Toyota dealerships to see if I could test drive a car. Whitby had one for test-drive. After I got there, the sales advisor Bandula had told me that the car is available and ready for sale, only upon a trade-in. (Obviously, as they're trying to make a quick buck given the large wait time for the vehicle) We told the advisor we'd bring in the car tomorrow, as he made it clear it was URGENT otherwise the vehicle would be sold. We scheduled time off work to go out of our way to Whitby Toyota. When we got there, suddenly the vehicle was "SOLD"... This makes no sense, given that we showed up right before the store's closure the day before and we made an appointment for the next afternoon. We had even exchanged messages inbetween this time, and at no point did they mention this prior to our arrival. Why? BECAUSE THEY WANTED A SALE. We were obviously upset, the sales director, Richard comes out and quickly tells us actually the vehicle wasn't sold, it's being used as a test drive unit. What a shocker... Massive miscommunication between the sales team and the upper management. Why waste our time, let us book off work and then when we show up finally tell us? We told them we're good and we were ready to walk out, Richard stops looks at us and asks. Why wouldn't you buy from us? How about the fact that your deceptive, dishonest and disrespectful of peoples time? Pulling cheap tactics to get customers through the door. I've never had this experience once at Tesla, Honda or any other Toyota dealership. Go to Clarington Toyota, or quite frankly any other Toyota dealership for a relaxed experience. Put your deposit, and enjoy your new Car in a few months. These 2 are the epitome of the "used cars salesmen" archetype that dissaudes people from ever wanting to shop for cars. Simply textbook behaviours. More

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Great and friendly service. Chris Draganidis the manager was very nice and helpful in making sure we got a good deal and the delivery went smoothly Chris Draganidis the manager was very nice and helpful in making sure we got a good deal and the delivery went smoothly More

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Friendly and service was great. I would recommend Whitby Toyota to a friend. My inquiry was answered right away. I would recommend Whitby Toyota to a friend. My inquiry was answered right away. More

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I’m driving Toyota for a long time this is my third vehicle from Whitby Toyota dealership and I always buy parts from them awesome people excellent service. vehicle from Whitby Toyota dealership and I always buy parts from them awesome people excellent service. More

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The sales staff were very attentive and friendly. Really went over and above. Seeing as I was there to look at an uncertified traded in car, I was quite impressed. Really went over and above. Seeing as I was there to look at an uncertified traded in car, I was quite impressed. More

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Good communication, follow up, met deadlines, customer service, approachable,, we appreciate their help and assistance service, approachable,, we appreciate their help and assistance More

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Chris is professional and friendly. He was patient with me when deciding on a new vehicle to purchase. He helped me choose a car for my needs and at the right price. He gave me the best He was patient with me when deciding on a new vehicle to purchase. He helped me choose a car for my needs and at the right price. He gave me the best advice and was looking out for my best interest. More

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I’m satisfied and greatly appreciate the service at Toyota Whitby. Quick response with good result. Toyota Whitby. Quick response with good result. More

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Great dealership, friendly staff, everyone we dealt with was very helpful. We would recommend this dealership to everyone. We just want to say thanks for making our purchase possible. Thanks again was very helpful. We would recommend this dealership to everyone. We just want to say thanks for making our purchase possible. Thanks again More

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