Chantelle Kelly
Chantelle Kelly at Wolfe GMC Buick
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Chantelle Kelly

Service Reception

Wolfe GMC Buick

18325 Stony Plain Rd NW
Edmonton, AB T5S 1C6

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34 Reviews

Hi, my name is Chantelle Kelly and I have been an employee at Western since 2008. I am the full time warranty administrator and absolutely love it! I am originally from Newfoundland but have been living in Alberta since 2007. I have worked in the customer service industry for over 10 years and strive to help all customers the best I can. You can find me working Tuesday to Saturday every week and I’m usually hiding behind the service desk. I look forward to continuing serving all of our great customers.

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34 Reviews

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34 Reviews of Chantelle Kelly

April 19, 2022

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Employee Rating

They are friendly, professional and thourough and give incredible customer service every time we take our Buick envision to be serviced ! There are never any surprises as they communicate well! More

by Lloyd and Jane Thomas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Doug Airey, Dean Anderson, Steve Hillerud, Renee Neudorf , Shawn Green, Karen Nome

Apr 19, 2022

Wolfe GMC Buick responded

Thank you for taking the time to leave us a review. Our service team takes extreme care of all vehicles our customers bring in, and will always deliver superb customer service. We are so delighted that your experience with us was an incredible one. We look forward to seeing you again!

April 03, 2022

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My husband and I were in on the weekend for an oil change on our 2013 truck and ended up buying a new truck from Don Cammidge. We bought a 2022 Chevy Silverado over at Wolfe Chevrolet with Don’s help. Everyo More

by smithct09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Don Fricker, Dean Anderson, Renee Neudorf, Brett Meaden , Don Cammidge, Karen Nome

Apr 04, 2022

Wolfe GMC Buick responded

Thanks for the awesome review, Robert and Cindy! We are so delighted that Don and the rest of our team, along with Wolfe Chevrolet's team, were able to get you in the vehicle you wanted. Enjoy the new truck!

September 17, 2021

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Decided to buy a new vehicle and since we’ve been dealing with Western GMC Buick for 14+ years it was a no-brainer on where we were headed. I bought a new vehicle on Monday and the experience was so awesome, More

by ACAnthony
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Don Fricker, Renee Neudorf, Lance Gororo, Nithin Thomas , Mike Brar, Curtis Jensen

Sep 27, 2021

Wolfe GMC Buick responded

We are so honored to be your committed dealership. At Western, we value our customers and their experience.

August 07, 2021

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Good service best in the city. Service advisors top notch as well as inside counter staff. Mechanics are great. Would highly recommend this service center to anyone in Edmonton More

by logkissinc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 09, 2021

Wolfe GMC Buick responded

Thank you for the wonderful review! We are so happy we could provide such an exceptional experience. We appreciate your recommendation and look forward to continuing to work with you in the future.

Aug 09, 2021

logkissinc responded

My pleasure

April 16, 2021

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Employee Rating

Once again I took vehicle for service. Friendly and very helpful staff. From service advisors Renee and Steve to mechanic foreman Dean and ladies at the counter to the service manager Don. It is a pleasure More

by Arturo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 19, 2021

Wolfe GMC Buick responded

Thank you for the wonderful review! We are so happy we could provide such a positive experience.

February 27, 2021

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Employee Rating

They always provide good customer service and staff are all friendly and organized. I always bring my sierra here. They also provide shuttle service everywhere and the shuttle driver is very kind. More

by AL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dean Anderson, Gerry Frigon, Steve Hillerud, Renee Neudorf, Sheri-Ann Dukart , Sean Maxim, Karen Nome, The shuttle driver

Mar 01, 2021

Wolfe GMC Buick responded

Thank you for the review! We are so happy we could provide you with such a positive service experience.

February 11, 2021

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Employee Rating

Service is always very good at Western GMC Edmonton.We have been going to them for 11 years! Thank you Western GMC for all the work you do to and keeping our vehicle safe! More

by Donna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 15, 2021

Wolfe GMC Buick responded

Thank you for the wonderful review. We are so honoured that after 11 years you continue to choose us for your servicing needs. We look forward to continuing to work with you in the years to come.

January 16, 2021

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Great service department. Everyone there deserves recognition for their dedicated amazing customer service. Great service department. Everyone there deserves recognition for their dedicated amazin More

by Arturo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 18, 2021

Wolfe GMC Buick responded

Wow, thank you for the great review. We do have a pretty awesome service team! We are so happy we could provide you with such a great experience.

November 24, 2020

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Employee Rating

Hi I brought my vehicle in for a warranty approved oil change and tire rotation was 60 point inspection service was great as usual thank you More

by Paul&Mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Renee Neudorf, Sheri-Ann Dukart, Dan Bass , Karen Nome

Nov 25, 2020

Wolfe GMC Buick responded

Thank you for taking the time to leave us a review. We are so happy we could continue to deliver great service. Happy driving.

October 21, 2020

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Employee Rating

I have owned Chevrolet Impalas for s few years and had them serviced at different dealerships over the years and didn't always feel comfortable until I went to Western GMC. Rene Nudorf is the best service More

by Dpodulsky
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Doug Airey, Renee Neudorf, Pat Gerhardt , Chantal Geddes, Rebecca Gottfried, Shawn Green, Niels Jensen

Nov 10, 2020

Wolfe GMC Buick responded

Thank you for trusting us with your Impala. We are so happy that we and Renee could deliver an unparalleled service experience.

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