Brook Russell | Page 8
Lincoln Service Concierge
Courtesy Ford Lincoln
684 Wharncliffe Rd S
London, ON N6J 1N4
Industry Experience
8 yrs, 9 mos
Languages Spoken
English
80 Reviews
Write a Review80 Reviews of Brook Russell
December 30, 2020
A great experience. From first inquiry through to driving off the lot with confidence, this dealership stands up to its name, and then some. Questions answered thoroughly. Pressure, none. Benefits and featur off the lot with confidence, this dealership stands up to its name, and then some. Questions answered thoroughly. Pressure, none. Benefits and features of warranties, service packages, financing options - you name it, not only explored, but customized to suit my individual needs and driving lifestyle. From the paperwork to the in-vehicle demonstration of latest doo-dads, the staff - not only insightful, but personable, analytic, and professional too. For never walking in the door previously, nor having any association to anyone prior to this, not to mention during a global pandemic - my testimony is truly genuine and I am impressed by this first experience of buying my very first Lincoln MKX from Courtesy Ford Lincoln. - Janet McGlynn More
Other Employees Tagged: Gary Flonders , Charles Gardiner
December 29, 2020
David Gibbs is one of the best salesman so I’ve never dealt with hands-down the best in Canada I have got two trucks from him so far and I will be getting another one probably in the new year from him dealt with hands-down the best in Canada I have got two trucks from him so far and I will be getting another one probably in the new year from him More
Other Employees Tagged: David Gibbs , Matt Armstrong, Kyle Cornet
December 29, 2020
All I want to say about this dealership I always had great service on selling and on services. A specialy dealing with one of the greatest man Luis Frada it was a pleasure always. great service on selling and on services. A specialy dealing with one of the greatest man Luis Frada it was a pleasure always. More
Other Employees Tagged: Luis Frada, Alex Tapia , Matt Armstrong, Kyle Cornet, Dylan Frada
December 28, 2020
Service was the best! Very professional, catered to my every need. These guys went above a beyond to make sure I was taken care of. Highly recommend these guys! If you’re looking for a Ford go and see Da every need. These guys went above a beyond to make sure I was taken care of. Highly recommend these guys! If you’re looking for a Ford go and see Dave Gibbs. He is the man. More
Other Employees Tagged: David Gibbs , Charles Gardiner
December 19, 2020
I have been dealing with this dealer for approximately 10 years and they continue to impress me with their service, knowledge, client experience and the Lincoln product, Excellent dealership!!!! years and they continue to impress me with their service, knowledge, client experience and the Lincoln product, Excellent dealership!!!! More
Other Employees Tagged: Brandon Flonders , Adel Al-Rayes
December 10, 2020
I have purchased several vehicles from Courtesy Ford Lincoln, and each time the purchase experience improves. The team at Courtesy is professional and dedicated to customer satisfaction. Lincoln, and each time the purchase experience improves. The team at Courtesy is professional and dedicated to customer satisfaction. More
Other Employees Tagged: Luis Frada, Brandon Flonders, Will Taylor , Bill Eansor, Billy Eansor, Meghan Eansor and Ashley Eansor
November 27, 2020
Excellent service from start to finish. Brandon and Excellent service from start to finish. Brandon and George had me in and out of the dealership in 30min, everything was ready and waiting for my app Excellent service from start to finish. Brandon and George had me in and out of the dealership in 30min, everything was ready and waiting for my appointment. Navigator was in excellent condition. Every truck purchase with Brandon has been very straightforward. As always Brook took care of my service request ( winters installed) immediately. More
Other Employees Tagged: Brandon Flonders, George Anderson
November 22, 2020
The dealership is welcoming, well organized and has private offices for discussions. Our sales rep, Dee, was not pushy and Charles in finance provided all the necessary vehicle protection plans for lon private offices for discussions. Our sales rep, Dee, was not pushy and Charles in finance provided all the necessary vehicle protection plans for longevity of the vehicle. Thank you More
Other Employees Tagged: Dee Menon , Charles Gardiner
September 25, 2020
Brandon delivered excellent service! Makes you feel at home, doesn’t pressure you into a sale and really helps you get what you want out of your vehicle. I bought my truck months ago and he still checks i home, doesn’t pressure you into a sale and really helps you get what you want out of your vehicle. I bought my truck months ago and he still checks in to see how it is! More
Other Employees Tagged: Brandon Flonders
June 30, 2020
Peter Rousom Peter alway take the time to explain everything and answer all my questions and is never pushy. Peter is easy going and its always a pleasure to talk Peter alway take the time to explain everything and answer all my questions and is never pushy. Peter is easy going and its always a pleasure to talk with him. More
Other Employees Tagged: Peter Rousom, Will Taylor, Alex Tapia, George Anderson , Kyle Cornet, Courtesy Ford, Juan Montoya

