Alex Tapia

Kelly in sales, was great, knowledgeable. Sales manager made deal, shook on it. Finance person, Kal? Didn't honor hand shake from manager.We don't believe he shopped around to find best dea Sales manager made deal, shook on it. Finance person, Kal? Didn't honor hand shake from manager.We don't believe he shopped around to find best deal, added items we repeatedly told him we did not want, $2000.00 worth, but still added to final invoice?? Maybe due to interruption from others, or our stress with all this. Vehicle had damaged mirror from employee, had to wait a week to replace it. When we got home from that, passenger door would not open from inside, had to return again, then after that, remote access, does not work on a regular basis, went back again, they told me it was the cold and dampness, was causing it to not operate. Why would they not offer to replace this handle? Traded an Edge for this vehicle, never had a problem with all four doors on it, over eight years. Service, person Alec, was more than accommodating during and at the time, but I don't believe he really thinks it is caused by the weather. Therfore I will have to think twice, before we return to this dealership. I thought that We, would have been treated a little better, as this was second purchase. More

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I’ve been a longtime Courtesy Ford customer. Peter helped with my latest purchase. He provided personable, exceptional and knowledgeable customer service. Peter helped with my latest purchase. He provided personable, exceptional and knowledgeable customer service. More

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We had such an amazing experience with Dee, from showing us the truck to having to us to do the buying process with George. I highly recommend Dee and the dealership team. us the truck to having to us to do the buying process with George. I highly recommend Dee and the dealership team. More

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Helpful staff and a great team that is willing to work with you and help get what you need with you and help get what you need More

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Always courteous, helpful and considerate to whatever we need - many times going beyond the norm to help us. need - many times going beyond the norm to help us. More

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Bought my 2025 escape there and I'm very happy with the sales staff, plus the service department for my oil changes etc.. Alex and Kyle in service have been two of the best I've dealt with. Thanks guys fo sales staff, plus the service department for my oil changes etc.. Alex and Kyle in service have been two of the best I've dealt with. Thanks guys for your assistance More

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This dealership is top notch, from being greeted at the desk to the Finance dept and everything in between. The process was flawless. Thank you. desk to the Finance dept and everything in between. The process was flawless. Thank you. More

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Great experience everytime. Service sales and parts. Nothing but the best. Highly recommend. Best dealership. Service sales and parts. Nothing but the best. Highly recommend. Best dealership. More

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Great sales staff. Good service department and prompt service for oil changes and service recalls. Good service department and prompt service for oil changes and service recalls. More

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Recently brought in our 2024 F150 for its first oil change. It was assigned as a waiter and it was done in a timely manner. The service writer was polite and to the point!! Lastly truck was washed change. It was assigned as a waiter and it was done in a timely manner. The service writer was polite and to the point!! Lastly truck was washed and I was a very happy customer!! More

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