Hi, I'm Brian! You may recognize me as the friendly face that welcomes you into our Service Department. It is my goal to ensure that you enter and leave Whitby Toyota with a smile on your face. Two things that I love: family and food! Feel free to reach out to me at any time. I'd be more than happy to answer any question you may have. Direct: 289.539.0377 Email: service@whitbytoyota.com
Read moreDealership Experience
9 yrs, 8 mos
Industry Experience
11 yrs, 10 mos
Specialties & Trainings
OMVIC Certified
Toyota University
Languages Spoken
English
Employee Video
176 Reviews
Write a Review176 Reviews of Brian Chung
July 18, 2023
The service technician was knowledgeable and very helpful! I’m very pleased with the service at Whitby Toyota! helpful! I’m very pleased with the service at Whitby Toyota! More
Other Employees Tagged: Jason Ells
July 14, 2023
Whitby Toyota has long been my exclusive dealership of choice for purchasing and service. Their entire staff is highly personable, honest, and have been a pleasure on every visit. A special shout out to B choice for purchasing and service. Their entire staff is highly personable, honest, and have been a pleasure on every visit. A special shout out to Brian (service consultant), and Jason (service advisor) who gave me 5 star service from start to finish. All of the advisors behind the desk are fabulous! You’re always in good hands with this team. Also had the pleasure of meeting Jessica in customer relations. Thanks for being so awesome with me and my son. More
Other Employees Tagged: Amanda Moore, Cameron Slater, Jessica Medeiros, Anthony Forbes, Jason Ells , Ian Kingsley
July 08, 2023
People are very professional. They completed the job fast. Accommodating staff with free coffee. Clean washrooms They completed the job fast. Accommodating staff with free coffee. Clean washrooms More
Other Employees Tagged: Jason Ells , Grace Bradford
July 07, 2023
Very pleasant experience anytime I have gone to this dealership great staff if I ever buy a new Toyota they will definitely have my business dealership great staff if I ever buy a new Toyota they will definitely have my business More
Other Employees Tagged: Cameron Slater, Pat Bowles, Adam Hassira , Grace Bradford, Keith Kelly
June 27, 2023
I have been to Whitby Toyota for many services, such as oil changes, tire issues, etc. and the service staff are extremely friendly and efficient! I am confident my car is always getting top quality servic oil changes, tire issues, etc. and the service staff are extremely friendly and efficient! I am confident my car is always getting top quality service and you a treated like family. I look forward to many more visits here. More
Other Employees Tagged: Amanda Moore, Cameron Slater, Jessica Medeiros, Gord Sasse, Anthony Forbes, Jason Ells
June 20, 2023
Staff at Whitby Toyota are fantastic. Jay, Brian, the ladies in service, Adam and crew are fabulous! Idropped my car off night before. Next morning I received a call from Jay in service Jay, Brian, the ladies in service, Adam and crew are fabulous! Idropped my car off night before. Next morning I received a call from Jay in service letting me know, my car was received and they would get right back to me once they looked at my car. I feel confident when I bring my car in that any concerns I have are conveyed to Adam and crew and thoroughly addressed. My 1998 Toyota is still going strong!! Thanks Whitby Toyota!! 😊 Allyson L More
Other Employees Tagged: Jason Ells , Adam
June 13, 2023
Overall I have been satisfied with the service of Whitby Toyota. However, on May 10, 2023, the staff went above and beyond. I went to Toyota for a regular oil change and to get my snow tires off and my gen Toyota. However, on May 10, 2023, the staff went above and beyond. I went to Toyota for a regular oil change and to get my snow tires off and my general tires on. Toyota staff advised me that my snow tires were very worn and did not recommend that it was safe for me to continue to use them. While I was there, minor damage occurred to one of my snow tires by a technician. This minor damage was pointed out to me and the staff took full responsibility. Jason Ells and Gord Sasse went out of their way to ensure that I received complimentary 4 snow tires (a set). I appreciated very much the service that I received from all of the Toyota staff especially on that day! More
Other Employees Tagged: Debbie Reed, Gord Sasse, Anthony Forbes, Jason Ells
June 08, 2023
The best customer service ever. All the employees there are so cordial and helpful, thanks to each of you I’ve interacted recently. Best experience ever. Thanks for everything. All the employees there are so cordial and helpful, thanks to each of you I’ve interacted recently. Best experience ever. Thanks for everything. More
Other Employees Tagged: Anthony Forbes , Ian Kingsley, Andrew Ward
May 29, 2023
Toyota has earned my respect by fixing what needs to be fixed unlike other manufacturers who push unnecesary repairs when cars come in for reutine maintenance. I trust Toyota for its dependability and the fixed unlike other manufacturers who push unnecesary repairs when cars come in for reutine maintenance. I trust Toyota for its dependability and the honesty of their mechanics. More
Other Employees Tagged: Cameron Slater, Adam Hassira, Anthony Forbes
May 07, 2023
The team is, helpful,friendly, And knowledge. Teams explanations of what is being done to the vehicle is self explanatory, easy to understand. The team all works well together and it shows. A Teams explanations of what is being done to the vehicle is self explanatory, easy to understand. The team all works well together and it shows. As a customer I always come back to this dealership More
Other Employees Tagged: David Marshall, Chris Hiebert, Debbie Reed, Jason Ells , Steve Lord
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