Brian Chung | Page 8

I suspected a tire issue. They took me at the end of the day, just an hour before close. Had found the puncture fixed it and me back out the door 30 mins before close. No app They took me at the end of the day, just an hour before close. Had found the puncture fixed it and me back out the door 30 mins before close. No appointment and no hassle. Quick friendly and fair value More

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Great staff and great service with attention to detail Always a pleasant experience anytime I take in my car. Always a pleasant experience anytime I take in my car. More

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The service technician was knowledgeable and very helpful! I’m very pleased with the service at Whitby Toyota! helpful! I’m very pleased with the service at Whitby Toyota! More

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Whitby Toyota has long been my exclusive dealership of choice for purchasing and service. Their entire staff is highly personable, honest, and have been a pleasure on every visit. A special shout out to B choice for purchasing and service. Their entire staff is highly personable, honest, and have been a pleasure on every visit. A special shout out to Brian (service consultant), and Jason (service advisor) who gave me 5 star service from start to finish. All of the advisors behind the desk are fabulous! You’re always in good hands with this team. Also had the pleasure of meeting Jessica in customer relations. Thanks for being so awesome with me and my son. More

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People are very professional. They completed the job fast. Accommodating staff with free coffee. Clean washrooms They completed the job fast. Accommodating staff with free coffee. Clean washrooms More

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Very pleasant experience anytime I have gone to this dealership great staff if I ever buy a new Toyota they will definitely have my business dealership great staff if I ever buy a new Toyota they will definitely have my business More

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I have been to Whitby Toyota for many services, such as oil changes, tire issues, etc. and the service staff are extremely friendly and efficient! I am confident my car is always getting top quality servic oil changes, tire issues, etc. and the service staff are extremely friendly and efficient! I am confident my car is always getting top quality service and you a treated like family. I look forward to many more visits here. More

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Staff at Whitby Toyota are fantastic. Jay, Brian, the ladies in service, Adam and crew are fabulous! Idropped my car off night before. Next morning I received a call from Jay in service Jay, Brian, the ladies in service, Adam and crew are fabulous! Idropped my car off night before. Next morning I received a call from Jay in service letting me know, my car was received and they would get right back to me once they looked at my car. I feel confident when I bring my car in that any concerns I have are conveyed to Adam and crew and thoroughly addressed. My 1998 Toyota is still going strong!! Thanks Whitby Toyota!! 😊 Allyson L More

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Overall I have been satisfied with the service of Whitby Toyota. However, on May 10, 2023, the staff went above and beyond. I went to Toyota for a regular oil change and to get my snow tires off and my gen Toyota. However, on May 10, 2023, the staff went above and beyond. I went to Toyota for a regular oil change and to get my snow tires off and my general tires on. Toyota staff advised me that my snow tires were very worn and did not recommend that it was safe for me to continue to use them. While I was there, minor damage occurred to one of my snow tires by a technician. This minor damage was pointed out to me and the staff took full responsibility. Jason Ells and Gord Sasse went out of their way to ensure that I received complimentary 4 snow tires (a set). I appreciated very much the service that I received from all of the Toyota staff especially on that day! More

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The best customer service ever. All the employees there are so cordial and helpful, thanks to each of you I’ve interacted recently. Best experience ever. Thanks for everything. All the employees there are so cordial and helpful, thanks to each of you I’ve interacted recently. Best experience ever. Thanks for everything. More

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