Brian Chung
Brian Chung at Whitby Toyota

Brian Chung | Page 16

Service Consultant

Whitby Toyota

1025 Dundas Street West
Whitby, ON L1P 1Z1

Contact Me
4.8
176 Reviews

Hi, I'm Brian! You may recognize me as the friendly face that welcomes you into our Service Department. It is my goal to ensure that you enter and leave Whitby Toyota with a smile on your face. Two things that I love: family and food! Feel free to reach out to me at any time. I'd be more than happy to answer any question you may have. Direct: 289.539.0377 Email: service@whitbytoyota.com

Dealership Experience

9 yrs, 8 mos

Industry Experience

11 yrs, 10 mos

Specialties & Trainings

OMVIC Certified

Toyota University

Languages Spoken

English English

Employee Video

4.8

176 Reviews

Write a Review

176 Reviews of Brian Chung

December 22, 2020

Dealership Rating
Employee Rating

Got full service and long life coolant changed. Coolant was spilt in engine compartment and leaked down my front bumper didn’t notice until I got home so I just cleaned it off myself. Dealer has been good More

by mben
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 04, 2021

Whitby Toyota responded

We are so glad that you had a good experience within our Service Department, as well as with Brian in particular! Your voice matters to us, so we greatly appreciate your feedback. Hope to see you back at our dealership soon!

December 17, 2020

Dealership Rating
Employee Rating

Excellent experience at Toyota Whitby. My truck was ready in 3 hours and smelled great after maintenance service. techs followed all covid protocol. Keep up good work!! More

by Rizzo J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cameron Slater, Anthony Forbes

Jan 04, 2021

Whitby Toyota responded

Thank you so much for your review, Rizzo! We are overjoyed that you had such a great experience in our Service Department with Brian, Anthony, and Cameron. We hope to see you back at our dealership soon!

December 02, 2020

Dealership Rating
Employee Rating

Quick responses and great service. Always willing to go the extra mile and they don't try to upsell anything that is not required. Customer service first before Customer selling. More

by rmachanda
Recommend Dealer
Yes

Other Employees Tagged: Debbie Reed, Cameron Slater, Jessica Medeiros , Burt Agard, Sam Khan, Steve Lord

Jan 04, 2021

Whitby Toyota responded

Thank you so much for your review! We are so glad to hear that you had such a great experience with so many of our staff members! We hope to see you back at our dealership soon!

November 26, 2020

Dealership Rating
Employee Rating

Friendly staff and great service Don’t remember the Friendly staff and great service Don’t remember the cashier’s name but she was fantastic! The initial screening was a great touch since the wait to More

by mcintoshdc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cameron Slater

Jan 04, 2021

Whitby Toyota responded

Thank you so much for your review! We are so glad that you had such a good experience in our Service Department with Brian and Cameron! We can't wait to see you again soon!

November 17, 2020

Dealership Rating
Employee Rating

I am a loyal customer for 10 years+ ... I trust the quality work they provided. Sometime the wait is a bit long, but it worth the time to ensure the quality services More

by Than
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Debbie Reed

Nov 17, 2020

Whitby Toyota responded

Hi there! We are so happy to hear that you are a loyal customer. Thank you so much for trusting us and servicing your vehicle.

November 10, 2020

Dealership Rating
Employee Rating

For the recent visit for my RAV4 Brian and Amanda took great care of me. My Corolla received the same kind attention from Gord and Cameron today. More

by Taylors1
Recommend Dealer
Yes
Nov 17, 2020

Whitby Toyota responded

Hi there! We are so happy to hear that the service was great and that they took very good care of you. We hope to see you again! :)

November 10, 2020

Dealership Rating
Employee Rating

I just want to take this opportunity to say my experience at Whitby Toyota was exceptional! In all the years having to get my car serviced was not a pleasant experience. Thank you for you friendliness and More

by St
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Amanda Moore

Nov 17, 2020

Whitby Toyota responded

Hi there! Thank you for the review! We hope to see you again soon!

October 31, 2020

Dealership Rating
Employee Rating

The staff is polite and helpful. The work is done well and on time. Cheaper would be better but willing to pay for the peace of mind. More

by cmisseri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cameron Slater, Gord Sasse , Grace Bradford

Nov 02, 2020

Whitby Toyota responded

Hi there, We try our best to make our customers happy. Thanks for the great review!

October 30, 2020

Dealership Rating
Employee Rating

Thank you Toyota service for your continual, professional service in all matters pertaining to my 2009 Matrix. While I was simply changing from summer to winter tires I appreciate the care and attention gi More

by Wild123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Debbie Reed, Amanda Moore

Nov 02, 2020

Whitby Toyota responded

Hi there! We are happy to hear that you had a great experience in our service department. We hope to see you again soon!!

October 28, 2020

Dealership Rating
Employee Rating

Excellent, polite and efficient service. Waiting area is set up to respect COVID-19 safety regulations. Been a satisfied customer since 1985. Thanks a lot More

by MaryJo Mahon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Amanda Moore, Jessica Medeiros

Oct 28, 2020

Whitby Toyota responded

Hi MaryJo!! Thank you so much for the great review. We like to make sure all of the safety regulations are met. We hope to see you again!! :)

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