Brad Malcolm

Excellent service. Honest to deal with. Didn't try to push anything I didn't want. This is the 3rd vehicle I buy from VWGP and I'll be back again. Honest to deal with. Didn't try to push anything I didn't want. This is the 3rd vehicle I buy from VWGP and I'll be back again. More

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Professional and welcoming atmosphere. Our needs were met with little pressure and all details and procedures were explained thoroughly. Our experience was smooth and hassle free. I hig Our needs were met with little pressure and all details and procedures were explained thoroughly. Our experience was smooth and hassle free. I highly recommend this dealership if in the market for a new or used vehicle. More

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Grande Prairie Volkswagen dealership offers exceptional customer service. Their knowledgeable and attentive staff made my visit enjoyable. Clean facilities added to the positive experience. Highly recommen customer service. Their knowledgeable and attentive staff made my visit enjoyable. Clean facilities added to the positive experience. Highly recommended for hassle-free car shopping. I will be asking for Logan when I return in the future. More

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Great to deal with, made my car buying experience easy and painless, awesome service at gpvw and painless, awesome service at gpvw More

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Another great vehicle buying experience at grande prairie VW been buying cars here since I was 19 and they don't disappoint! Go see Logan and Brad for your buying needs! VW been buying cars here since I was 19 and they don't disappoint! Go see Logan and Brad for your buying needs! More

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I drove from out of town to get my hands on my shiny new car, and all my dealings with this dealership were over the phone or through texts. I gotta admit, I was pretty nervous about it at first. I mean new car, and all my dealings with this dealership were over the phone or through texts. I gotta admit, I was pretty nervous about it at first. I mean, what if something went wrong and I was stuck on the road? But then I met Brad Malcolm, the Sales Manager, and he totally rocked it! Seriously, this guy is like the superhero of car sales. He's super quick to reply to texts or calls, and he delivers on every single promise he makes, and then some. And here's the best part – even after I drove off the lot, Brad and his team kept checking in to make sure I was happy. They really go above and beyond at GP VW, and you can tell it's not just about making a sale for them. I'm so glad I took the chance and made the trip. If you're in the market for a car, I can't recommend Brad and GP VW enough. They've definitely got my business from now on. Thanks, Brad and GP VW, for restoring my faith in car dealerships. More

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very clean, respectful, professional and mature. always satisfied when i come in. no judgement as well always satisfied when i come in. no judgement as well More

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Extremely helpful from start to finish. The team at GP Volkswagen are a pleasure to deal with. The team at GP Volkswagen are a pleasure to deal with. More

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Everyone was friendly and helpful, thanks Paige for making my experience relatively easy and stress free! making my experience relatively easy and stress free! More

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These people sold me a vehicle 4 days later the engineight comes on they tell me it's something simple like a loose gas cap that's making the vehicle have service stabilitrac and check engine light engineight comes on they tell me it's something simple like a loose gas cap that's making the vehicle have service stabilitrac and check engine light and engine power reduced they did 2 inspections and they were Noth exactly the same they changed out a serp belt after the first inspection but never put that in the second one and the vehicle had 2 different sets of km one on the bill of sale and 300 km less on the inspecton sheet they refused to let me get another vehicle or give me my money back then on top of it all they called my gf after they agreed to look at it they me er called me or texted me 4 or 5 days I never heard from them and a manager Micheal tell my gf who knows nothing about vehicles and did not want to be involved in the situation that his guys will evaluate the vehicles repairs and get back to her and her and I would only have to pay for the work via finance however much it was it was in there shop for 5 days and he still didint know what was wrong with is he had to get a quote to see how much to charge us after I just paid 16 thousand 13 days earlier cus I like to spend obscene amounts of money on pretty much brand new vehicle when I tried to call him they said they would txt or call back and the sales lady got outta there before xxxx hit the fan she wanted no part of the end game she made good commission and a family that had it hard already had to deal with the new and even larger problem no vehicle going on 3 months now they could just refunded our money and properly fixed whatever was actually wrong with it the gm Doug even called me after the fact and said according to my Computer the check engine e light was on after 100 km of driving they put 300 km on according to there paperwork why didint they see an issue with it then and I told him I did they kept saying was probly something simple like a loose gas. Cap that will make the reduced engine power light come on and drop atleast 40 percent of the lower it would stall in reverse they should just give me my money back so me and my family can get a reliable vehicle and move on with our lives there's no way there's as broke as us can't take the kids to hockey can't go get grocerys without paying someone and that another thing when I took the vehicle in last time they knew we lived out of town they didint offer us a ride anywhere just rudly said we don't do refunds and never heard from them till I called a lawyer them they said we had a vehicle for you guys I said why didint you guys say that only thing anyone told us was that u guys were quote the work MD finance it to us if anyone said come check out these other vehicles we would not hesitate cause it's so hard without one More

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