Ashley Rouble

On a rainy day we went to this dealership and a salesman, Mike Peters came out and showed us a car we were interested in, gave us all the features on it, explained financing, Kias service plan, etc. He too Mike Peters came out and showed us a car we were interested in, gave us all the features on it, explained financing, Kias service plan, etc. He took his time, was informative, friendly and answered all our questions. We then took the Seltos for a test drive and bought the car. More

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I just purchased my second vehicle from Turpin Kia. My first experience was fantastic but this was over the top!! Amazing exceptional knowledgeable staff, kind friendly sales, management and service My first experience was fantastic but this was over the top!! Amazing exceptional knowledgeable staff, kind friendly sales, management and service team. I can not say enough....they are ALL over the top!!! Thank you all so much xx More

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Turpin staff are friendly, professional and welcoming. Their staff ensure your issues are addressed and spend the time necessary to make certain of that. Their staff ensure your issues are addressed and spend the time necessary to make certain of that. More

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Service advisors are professional and pleasant to deal with. They keep you updated with what is happening with your vehicle. Repair estimates have always been accurate. We have been servicing our vehicle with. They keep you updated with what is happening with your vehicle. Repair estimates have always been accurate. We have been servicing our vehicle here since 2018 and have never had a bad experience. More

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Have been a loyal customer of Turpin KIA for years! Exceptional service from start to finish! Exceptional service from start to finish! More

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I ran into a bit of an urgent situation with my 14-day new Kia Seltos on a Friday evening. I had driven through a construction zone and picked up a nail in my tire. As I had purchased the 1-year Kia tire new Kia Seltos on a Friday evening. I had driven through a construction zone and picked up a nail in my tire. As I had purchased the 1-year Kia tire warranty on the vehicle, I returned home and placed a call to my sales rep, Andrea, at Turpin Kia, where I leased my vehicle. She not only confirmed the details of the warranty, but connected me with Ashley, who arranged pick up, repair and drop off of the tire to my home within 48 hours. After 15 years of buying (3)/leasing (1) vehicles from other Kia dealers in the area, I could not be happier with the service I'm receiving from Turpin. They can consider me a loyal customer, who has already recommended them to anyone looking for a vehicle. 100% worth the short drive to Carleton Place! More

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It's easy to make an appointment. Service is fast and very friendly. This dealership takes a lot of care in making sure my vehicle is safe and fully maintained. They ask for permis Service is fast and very friendly. This dealership takes a lot of care in making sure my vehicle is safe and fully maintained. They ask for permission before doing any extra unexpected work. More

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very friendly and helpful both in sales and service department, I had been told by someone I should go elsewhere for service but I prefer to go where I bought the vehicle and found the people there gre department, I had been told by someone I should go elsewhere for service but I prefer to go where I bought the vehicle and found the people there great More

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The front line service staff are very professional, friendly and competent and explain every step of the process that is required to remedy whatever problem you and your vehicle might have. They are al friendly and competent and explain every step of the process that is required to remedy whatever problem you and your vehicle might have. They are also able to give a timeline for any repairs. More

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Friendly, accommodating, extremely positive work environment. You can hear the laughter in the office and they all seem to really enjoy working there. environment. You can hear the laughter in the office and they all seem to really enjoy working there. More

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