Anthony Forbes

Took in for recall, wasn't ready when they called me & wanted to charge us. wanted to charge us. More

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Good service and friendly advisors excellent timing and no waiting time job done asap parts readily available no waiting time job done asap parts readily available More

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Best service provider always on time and best service advisors always ready to assist spare parts are always there no need to order them from elsewhere quick efficient and reasonably priced and also afte advisors always ready to assist spare parts are always there no need to order them from elsewhere quick efficient and reasonably priced and also after service check up if all was good nice place to wait and have a complimentary coffee More

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After waiting for more than 2 hours , I need to visit again on issue with Toyota app not working for my Sienna again on issue with Toyota app not working for my Sienna More

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Great service, friendly staff, very accommodating, reasonable priced and knowledgeable in their field. I am glad that I choose this dealership reasonable priced and knowledgeable in their field. I am glad that I choose this dealership More

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From 2015 I bought my first toyota with Mr Andrew Ward, and continued to provide a Phenomenal services and ongoing support really appreciated it, even alll of the managers including Mr Jeff is fantastic. W and continued to provide a Phenomenal services and ongoing support really appreciated it, even alll of the managers including Mr Jeff is fantastic. We are definitely recommended whitby toyota and continued to do business with them. I cannot forget about service and part they are Awesome as well. Thanks again Shiraz Ali More

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Extremely poor service experience. I went to the dealership for detailing services (Ultimate package). First time, it was not done properly and I took it back and met the Service Manag I went to the dealership for detailing services (Ultimate package). First time, it was not done properly and I took it back and met the Service Manager whom I showed the things were not as expected. He agreed and apologized. I was asked to bring the vehicle back for redoing the detailing. I dropped the vehicle and left it for 6 days to do the jobs nicely. I dropped the vehicle after hour on Sunday evening. No one called until I followed up on Friday to know the status of the job. I talked directly with the Service Manager and he confirmed that the job is done and I can pick-up the vehicle on Saturday morning. I went today to pick up and found the service manager at the service desk and tried to talk to him but he asked me to talk to another person and left. Then I was told to wait outside that someone will be bring the car. Another person brought the car and just left without talking/handing over the car. It was so frustrating that the same issues (dirt, dust inside, stains outside etc.) remained and appeared that nothing was done. When I met the service manager, I requested him to take care of it so that I don't need to bring back again as I live in Oshawa and it costs me every time I bring the car and use uber to return. The services they provided is not even closed to the services promised on their printed brochure/explained during the service booking for the Ultimate Detailing package. I will never visit the dealership again for any services. More

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For a Dealership there service prices aren't that bad compared to other local mechanics. And you know that your getting Toyota original parts Cameron is the service rep. I always go to He knows me and compared to other local mechanics. And you know that your getting Toyota original parts Cameron is the service rep. I always go to He knows me and my car 2013 Venza and he is always helpful with suggestions about my car. More

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Adam Hassira, (Service Manager/Shop Foreman), is honest, professional, knowledgeable and approachable! He has a fantastic team that is friendly and provides excellent service. I would not hesitate to recomm professional, knowledgeable and approachable! He has a fantastic team that is friendly and provides excellent service. I would not hesitate to recommend them. More

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This dealership get a five star for its service and its sales. We have been going there for over 40 years as a family. I trust them and recommend them to everyone. I trust them with our youngest Toyota dri sales. We have been going there for over 40 years as a family. I trust them and recommend them to everyone. I trust them with our youngest Toyota drivers in our family as they treat them with respect. The sales people are patient and respectful all the while taking care to find a product that suits our needs, no matter how many months it takes. They keep in contact with us and update us when needed but never overstep the boundary of personal space and time. Thank you, we will be back. Sophie Peters More

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