Myself and my colleagues all strive to provide great customer service from both the point of sale and the years of service that follow. I've been in Carleton Place now for several years and the community continues to bring me joy - a close-knit community like CP allows for a much more personal touch. Whether we're at the license bureau, grabbing a coffee or picking up lunch - we always run into customers and get to say hi and catch up. That's the best part about being here. Please take a moment to check all our reviews. We're very proud of them and appreciate the time each person took to post them. Thanks for checking up on us and please pop in!
Read more498 Reviews
Write a Review498 Reviews of Andre Smith
March 11, 2017
Not your typical car dealership While it can be challenging to find the right vehicle, finding the right dealership is even harder. When we finally set our sights on a Kia Soul, we While it can be challenging to find the right vehicle, finding the right dealership is even harder. When we finally set our sights on a Kia Soul, we sent out e-mail inquiries. Turpin was the only dealer that responded to all of our questions and didn't add notional fees or excessive charges to standard fees like PPSA and the tire levy. As a result, they had the best value. While this dealership is not as large or commercialized as the others we visited we found it was way more comfortable and personable. We were especially turned off at other dealers because the salespeople spoke disparagingly about each other and tried to scoop our sale from their colleague - if the salespeople don't trust each other why should the customer?. At Turpin everyone seemed to work together to get the deal done and were more concerned with our experience and needs. The salesperson we spoke with, Mike, explained Turpin is like a family and that they all work together and this was evident throughout our purchase. We also worked closely with the sales manager, Andre, who has a great sense of humour, helped to set us at ease and gave us great advice. Both Andre and Mike were very honest with us, and didn't try to sell us on items we didn't need. We went into our purchase ready for a battle and came out bewildered (and relieved) when we realized we closed the deal on a vehicle we love at a great price without any hiccups, surprises, or a feeling of having been misled. One week in we are super happy with the Kia Soul. If we could, we would by a few more just because of the great experience provided by Andre and Mike. More
Other Employees Tagged: Mike Peters
February 25, 2017
Great Experience! I just purchased my first Kia and was very impressed and completely satisfied with the service provided by Andre and the sales team. My previous vehic I just purchased my first Kia and was very impressed and completely satisfied with the service provided by Andre and the sales team. My previous vehicle was serviced at Turpin Kia since the business relocated to Carleton Place and that happy experience was a major factor in deciding to purchase a new Kia. More
Other Employees Tagged: Jason
January 15, 2017
Excelent! I purchased 6 vehicles in the past 16 years, and always trough a dealer. This is the first time I felt completely satisfied. Kevin and Andre wore very I purchased 6 vehicles in the past 16 years, and always trough a dealer. This is the first time I felt completely satisfied. Kevin and Andre wore very friendly, showed patience to answer all of our questions, worked very hard to get to the "number" that we had in mind, didn't feel rushed or pushed in to buying our vehicle. We felt very relaxed and that we are around friends making some of decisions together. I am not, by any means rich person, and I wanted the best for the money I can spend. I think, together with Kia team, we made the right decision. I am looking forward to see them all again, as I will bring my Kia Eco Soul for all service needs, back to the dealership. Thank you guys! You sure made my life easier! I will share this experience with all my friends in hope to bring you more business. See you soon More
Other Employees Tagged: Kevin King
December 05, 2016
Was a pleasure Having dealt with a lot of car dealers over the past years, it was refreshing to deal with Kevin King and Andre Smith. Both are honest personable peo Having dealt with a lot of car dealers over the past years, it was refreshing to deal with Kevin King and Andre Smith. Both are honest personable people who made the buying experience painless. I will return in the future and wish that all car dealers were this professional. More
Other Employees Tagged: Kevin King
December 04, 2016
Great experience Kevin was thoughtful and helpful with getting me into a new car and He found something in my budget, taking away the stress for me Kevin was thoughtful and helpful with getting me into a new car and He found something in my budget, taking away the stress for me More
Other Employees Tagged: Kevin King
December 03, 2016
Caring Dealership Bought a used Hyundai Sonata Sport, the car is beautiful. There was a small noise on startup, issue was the starter first day I bought it but the gent Bought a used Hyundai Sonata Sport, the car is beautiful. There was a small noise on startup, issue was the starter first day I bought it but the gentlemen at Turpin gave me multiple loaner cars for the time the starter was being replaced and also exclaimed all expenses if not covered by warranty, they would cover costs. They genuinely care and I enjoyed the new experience and their hospitality and would recommend their dealership to anyone looking to buy a new or used car. More
Other Employees Tagged: Kevin King
December 03, 2016
Wayne and Brenda Smith Sportage Ex Tech . Kevin and Andre were professional knowledgeable friendly and went the distance to find us the right vehicle at the right price. They both explained . Kevin and Andre were professional knowledgeable friendly and went the distance to find us the right vehicle at the right price. They both explained our options and answered all of our questions. We will recommend this dealership to friends and relatives. More
Other Employees Tagged: Kevin King
December 03, 2016
great team to work with My husband and I just bought our first KIA vehicle and could not have been happier with the experience that we had with Turpin KIA and their fantastic My husband and I just bought our first KIA vehicle and could not have been happier with the experience that we had with Turpin KIA and their fantastic staff. Located so close to the city, but with such a different vibe, anyone thinking of buying a KIA should make the short drive to Carleton Place to see how car buying should be. It was a pleasure dealing with Mike, from whom we felt no pressure to purchase a vehicle, but he happened to have not only what we were looking for, he was able to provide us with a better equipped vehicle for around the same price. Andre was also very helpful and knowledgeable when it came to the financing. We would absolutely have no hesitation in recommending this dealership to anyone looking to purchase a KIA. As for our KIA purchase, we are confident that we will be pleased with our Sorento for years to come. More
Other Employees Tagged: Mike Peters
December 02, 2016
Dealership Review What a great experience purchasing through Turpin Kia. They made it so easy for me and went out of their way to ensure my convenience as my car had di What a great experience purchasing through Turpin Kia. They made it so easy for me and went out of their way to ensure my convenience as my car had died and I had no way of getting there. They brought the car to me to test drive! Thanks for the awesome service Kevin and Andre! More
Other Employees Tagged: Kevin King
November 14, 2016
2016 Sedona Kevin was very straightforward and helpful via email correspondences as well as in person. It was pleasure to deal with all staffs in Turpin Kia. Well Kevin was very straightforward and helpful via email correspondences as well as in person. It was pleasure to deal with all staffs in Turpin Kia. Well worth to drove out to there. Much better service than dealers in Kanata or Ottawa. Thank you. More
Other Employees Tagged: Kevin King

