Myself and my colleagues all strive to provide great customer service from both the point of sale and the years of service that follow. I've been in Carleton Place now for several years and the community continues to bring me joy - a close-knit community like CP allows for a much more personal touch. Whether we're at the license bureau, grabbing a coffee or picking up lunch - we always run into customers and get to say hi and catch up. That's the best part about being here. Please take a moment to check all our reviews. We're very proud of them and appreciate the time each person took to post them. Thanks for checking up on us and please pop in!
Read more498 Reviews
Write a Review498 Reviews of Andre Smith
March 19, 2018
Fantastic service getting new car! First reason I came to Turpin for my new lease was because my experience with servicing my former car was always outstanding. And I was pleased to hav First reason I came to Turpin for my new lease was because my experience with servicing my former car was always outstanding. And I was pleased to have the same calibre when leasing my new Kia. More
Other Employees Tagged: Mike Peters , Jody Ferguson
March 02, 2018
LOVE MY NEW KIA Buying my first car was a breeze with this friendly, professional, family like dealership. Mike was excellent and went above and beyond for me. THANKS Buying my first car was a breeze with this friendly, professional, family like dealership. Mike was excellent and went above and beyond for me. THANKS! More
Other Employees Tagged: Fern Turpin, Mike Peters , Jody Ferguson, Terry Koeslag
February 03, 2018
Terrific The team at Turpin from sales ,service, transparency of pricing, for my last several auto purchases has been courteous, prompt, and well presented and The team at Turpin from sales ,service, transparency of pricing, for my last several auto purchases has been courteous, prompt, and well presented and priced More
Other Employees Tagged: Fern Turpin, Mike Peters, Karen Clouter , Jason Daley, Jody Ferguson
January 22, 2018
Very happy! Mike got me into a brand new vehicle for a great deal! Hard working people selling awesome vehicles, I love my new Sportage and would recommend Turpin Mike got me into a brand new vehicle for a great deal! Hard working people selling awesome vehicles, I love my new Sportage and would recommend Turpin Kia to anyone in the market for a new vehicle! More
Other Employees Tagged: Mike Peters , Jason Daley, Terry Koeslag
December 21, 2017
Excellent deal, excellent service, many thanks My very old PT Cruiser finally bit the dust and we were out looking for a replacement. We decided to look for a Kia Soul which seemed to be close to My very old PT Cruiser finally bit the dust and we were out looking for a replacement. We decided to look for a Kia Soul which seemed to be close to the old PT. We were thrilled to find a used loaded 2015 Kia Soul available at Turpin Kia. Mike did a very quick turnover to get it ready for us to test drive, gave us a great price, and helped us to get rid of our old car which died in our driveway. He really looked after all of our needs. Andre made the actual purchase really easy - very organized and all questions were answered clearly. Jody helped us with coffee and stories while we waited before taking it home. Then...the next day after a -20 C night, it wouldn't start. Mike came over and boosted it. It happened again a couple of days later. Turpin Kia sent two gents to take it back to the shop and replace the battery for us - and bring it back. Great service, great car... I love it! More
Other Employees Tagged: Mike Peters
December 20, 2017
New Vehicle Purchase Experience Ownership, sales, service and administrative staff at Turpin KIA made our purchasing experience a very positive one. Would not hesitate to recommend t Ownership, sales, service and administrative staff at Turpin KIA made our purchasing experience a very positive one. Would not hesitate to recommend this dealership to anyone. Much appreciated More
Other Employees Tagged: Fern Turpin, Karen Clouter
December 14, 2017
Very happy with the sales experience at Turpin After being 'soured' by another KIA dealer I started visiting alternate KIA dealers starting with the closest one Turpin. I was greeted in a friendly After being 'soured' by another KIA dealer I started visiting alternate KIA dealers starting with the closest one Turpin. I was greeted in a friendly and non pushy manner in an earlier exploratory visit and when I was ready to actually purchase a Sedona I went back to them. I was informed that the gentleman I had dealt with earlier had left the dealership, but Jody was ready to step in and answer all of my questions. I left with a first quote with more information promised later that day via email. The email arrived the next day, but it made me smile as the amount for my trade-in fell in line in the range I was expecting and an additional discount had also been included. When I compared this to the other quote I had in hand, I was pretty sure Turpin would be where a transaction would occur. They tried to locate a winter tire package for me, but I am pretty particular about winter tires and I wanted Michelin's X-ICE tires based upon previous use of these. The package was not available. André (manager) made the expected usual up-sell offers to me and I declined all but the winter mats. There was not much back and forth as the price suited me fine. Since it was a cash purchase I tried to do an e-transfer from my bank... Turpin could not accept that... they wanted a certified cheque ...we settled on a bank draft which took 8 days to arrive from my virtual bank. The van was ready for me and all looked great, the hitch and mats were in/on the vehicle. Jody took her time and explained many of the features to me. I was very happy with the delivery experience. Since I had my previous vehicle serviced there a couple of times I knew that the service would also be excellent. From start to finish I was very happy to deal with Turpin, and would definitely recommend even without the incentives. More
Other Employees Tagged: Mike Peters , Jody Ferguson
November 28, 2017
Used car purchase I walked unto the KIA center and was instantly approached by Michael Peters a sales consultant. He was very friendly and helpful in my search as I was I walked unto the KIA center and was instantly approached by Michael Peters a sales consultant. He was very friendly and helpful in my search as I was not sure what I was looking for. He was extremely helpful in making my decision on purchasing the vehicle. On the day of pick up the car was ready and Michael and Andre answered all my questions, everything was done quickly and I was quite pleased. More
Other Employees Tagged: Mike Peters
November 23, 2017
Used car purchase The sales staff were very helpful in completing the purchase of my vehicle. On the pick up day the car was prepared and the staff reviewed all the opt The sales staff were very helpful in completing the purchase of my vehicle. On the pick up day the car was prepared and the staff reviewed all the options & settings on the car. Very helpful. More
Other Employees Tagged: Steve Woito
November 21, 2017
Woohoo!! New drive on the road- Lucie We had been looking for a used SUV for awhile and never thought we would buy new. My sister and Bro-in-law just bought a new Kia Optima and highly re We had been looking for a used SUV for awhile and never thought we would buy new. My sister and Bro-in-law just bought a new Kia Optima and highly recommended to come see Jody and look at different options Kia had for us. Upon arrival we met Mike who gave us lots of info on the Kia Sportage. We went for a drive in one and LOVED it. Everyone is knowledgeable and was patient on answering all the questions I had (I might of been a nightmare, ha). Andre went the extra mile and found the trim I wanted in the colour I loved. At pick up, Jody was super kind and explained all the options/features we have. Small town friendliness with a great experience!!! I highly recommend Turpin Kia!!! More
Other Employees Tagged: Mike Peters , Jody Ferguson

