Andre Smith | Page 38

Buying a car is my worst nightmare! Dealing with Mike & team was relaxing, honest, efficient and appreciated. He determined what I wanted and needed and found the right car for me. I can’t thank you enough team was relaxing, honest, efficient and appreciated. He determined what I wanted and needed and found the right car for me. I can’t thank you enough! More

Report | Print

Great Customer Service I had a really great experience with Turpin Kia and Both Peter and Andre went above and beyond to make sure that everything went smoothly. They exceed I had a really great experience with Turpin Kia and Both Peter and Andre went above and beyond to make sure that everything went smoothly. They exceeded my expectations. More

Report | Print

I'd like to thank you both for all your help in this process, it's definitely the right car for me. Regarding dealerships you guys do it the right way. No BS, nothing hidden, and likely a lot more effor process, it's definitely the right car for me. Regarding dealerships you guys do it the right way. No BS, nothing hidden, and likely a lot more effort into the sale than most dealership/sales people would bother with. It was the best car buying experience I've had. More

Report | Print

So impressed by all Peter was wonderful, most helpful and heard what we we’re looking and directed us in the right direction, so patient with us since we started to just Peter was wonderful, most helpful and heard what we we’re looking and directed us in the right direction, so patient with us since we started to just look around and just not sure what we wanted. No pressure what so ever and so informative to all that was available. More

Report | Print

No stress, no pressure buying process. I went for a 'tire kicking' test drive to start with as I'd never owned or even driven a Kia before. It started with very prompt, friendly replies fr I went for a 'tire kicking' test drive to start with as I'd never owned or even driven a Kia before. It started with very prompt, friendly replies from Peter Stokes from my initial generic web site inquiry and then from subsequent emails. Went out for a test drive on the same day as my initial web inquiry - talk about efficient! They were also one of the only Kia dealerships that had the model I was interested available to test drive. Since this was just for initial impressions, I made it clear to Peter that I was doing homework and was not sure what I was interested in buying yet. Also, on my suggestion, Andre (sales manager) looked at my trade in vehicle while I was out test driving with Peter - again very efficient. What I appreciated most was that Peter was there to give me information and was not doing any high pressure sales. It was very relaxed and friendly - unlike a certain Ford dealership I had recently been to in Manotick that was all about the high pressure sale approach. In the end I went back for a 2nd test drive with my wife and because we both liked the car and we liked the relaxed dealership sales approach, we didn't feel the need to hunt around the city anymore. To make a long story short, we felt well looked after, received a fair deal on a very popular model that had to be ordered from the factory, and received good followup communication up to and throughout delivery and pickup - including a small speed bump with the winter tire setup that was easily resolved. Kudos and thank you to Peter, Andre and the Turpin team - including the service department that was involved in the winter tire resolution. More

Report | Print

Love the personal treatment - Above and Beyond! I have been coming to Turpin for new cars and service for years! Their friendly greeting, constant communication, and consistent follow up never fail I have been coming to Turpin for new cars and service for years! Their friendly greeting, constant communication, and consistent follow up never fail to make it an extremely positive experience. While having my car in for regular maintenance recently, they went out of their way to ensure I knew everything involved, helped with exploration of winter tire options and got it all done quickly. Their professionalism and ability to make me feel like 'part of the family' never fails to impress me. I will never go anywhere else. More

Report | Print

Best place to get a car! Our family just got our first Kia (Sorento) from Turpin Kia and the experience was first class. Finally! A dealership that prides themselves on hone Our family just got our first Kia (Sorento) from Turpin Kia and the experience was first class. Finally! A dealership that prides themselves on honesty, loyalty, value, and customer experience. The entire team were beyond exceptional and professional from the first test drive to the delivery. Special thanks to Fern and Andre for making the car buying experience the easiest and seamless one we've ever done. More

Report | Print

My Wife went in on Saturday morning and met with Mike and Peter. We ended up buying a new Sorento. Very impressed with the professionalism. Peter. We ended up buying a new Sorento. Very impressed with the professionalism. More

Report | Print

new car Thanks Mike for helping us with purchase of our new car. You made the experience a good one. No undue pressure and gave the facts. A pleasure to do b Thanks Mike for helping us with purchase of our new car. You made the experience a good one. No undue pressure and gave the facts. A pleasure to do business with you. Looking towards our first road trip. David and Maureen More

Report | Print

Great Experience - Honest and Straight Up! I just purchased my third Kia vehicle from Mike and came away, again, with a great car at a good price. Turpin Kia in Carleton Place has a first clas I just purchased my third Kia vehicle from Mike and came away, again, with a great car at a good price. Turpin Kia in Carleton Place has a first class operation with a professional team of employees and associates. Both Mike and Andre made me feel well informed and confident in my purchase. I am very pleased with my experience there and highly recommend Kia Turpin in Carleton Place to anyone considering the purchase of a new and/or used vehicle. Thank you and all the best. Dave More

Report | Print