Aaron Fung

After some initial speed bumps, the team at Wheaton Honda made it right. Thanks to Mike, Mark, Dan and Kris for helping us get into the right vehicle for our family. made it right. Thanks to Mike, Mark, Dan and Kris for helping us get into the right vehicle for our family. More

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Worst service experience - no communication with customers, over charge for parts not changed , no shuttle or loaner offered, front desk not directing calls properly, high turnover of service adviso customers, over charge for parts not changed , no shuttle or loaner offered, front desk not directing calls properly, high turnover of service advisors and experienced technicians More

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Respectful business. I appreciate the personal who are very respectful and endeavour to be helpful. Aaron was very patient with me as I asked many questions about my vehic I appreciate the personal who are very respectful and endeavour to be helpful. Aaron was very patient with me as I asked many questions about my vehicle. More

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Awesome Out family appreciates the high quality service we receive every time. Staff are very accommodating. The shuttle drivers are the best! Would recomme Out family appreciates the high quality service we receive every time. Staff are very accommodating. The shuttle drivers are the best! Would recommend to friends More

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Free oil change is a complete ripoff I purchased 2017 Honda Pilot with free oil change for life. But they never tell you that you are obligated to purchase all the extra inspections ever I purchased 2017 Honda Pilot with free oil change for life. But they never tell you that you are obligated to purchase all the extra inspections every time you go for an oil change. You cant refuse or you lose your free life change. Free oil change costs $85 but the mandatory services can run up $350. This is a ripoff. I purchased Mazda CX5 with free oil change for life but never been forced to purchase extra inspections. They offer to do more but its My choice if I want to do it or not. When we purchased the vehicle, free oil change was suppose to be a purchase incentive not a way for Wheaton Honda to Wiesel their way to make more money. This is ridiculous. Never buy a vehicle from Wheaton Honda. Its all about filling their pockets. They don’t care about if consmer can afford it or not. More

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Didnt fix anything! Sat there all day! Today I had taken a day off work and brought my vehicle in to replace the lower engine cover assembly again. They had called me (Dec 7) saying my car Today I had taken a day off work and brought my vehicle in to replace the lower engine cover assembly again. They had called me (Dec 7) saying my car was ready. I had patently waited all day for my vehicle to be serviced and had made my own ride arrangements for the day to get home because I live in the area. I went in with my friend after he was done work to get my vehicle. He had paid for the parts and services. When we got out we went to double check it and took a look underneath, nothing had changed! We came in the next day "Today" because we picked the car up right before it had closed and couldnt talk to a manager as they had left for the day. Today (Dec 8th) we came in to complain. They brought my car into quick lube and stood there looking at the hole in the bottom of my vehicle. Aaron Fung who had taken my keys originally informed me that they mostly likely switched keys and put it onto someone elses vehicle. So my car sat there for an entire day and someone else had gotten my parts for free and most likely didnt get their own issues fixed and paid for wrong service. I dont understand how you mixed up the keys but still managed to give me the proper paper work and return my keys. This was my first time visiting here for service, oh no wait sorry 3rd time because everytime I came in I need to book another appointment for the same problem and they keep pushing it back. I was told it would only takes a few hours. My friend reccomended that I shouldnt drive around to much as it could cause more damage from ice weighing down the undercover assembly and getting caught underneath my vehicle again. I would not want to pay for more parts, waste any more time! Instead of getting it fixed in 1 day I now have to wait even longer because they have to order the parts once again. They recommended me to come back on tuesday to get the car fixed, hopefully. But that would mean taking time off work again or waiting for my next available date. I need to be able to drive my vehicle without worry. More

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