I had found a vehicle at this dealership that we wanted - klj_740
I had found a vehicle at this dealership that we wanted to test drive. Got a call from Salesman Mark. He stated that the car was being held with a down payment and was being held until Saturday for the purchaser. So Mark suggested another vehicle. He sent a video showing that car. I told him I was interested in coming to test drive and I questioned if their dealership would be open on Good Friday. Mark stated it wasn't but offered to come in on his day off to show us the vehicle if his boss would allow him to. He stated he would text me and let me know if it was possible. I awaited a text back all day and finally at the end of the day on thursday he sent me a message saying his boss told him no, it was a holiday "and he should go enjoy it with his wife". I texted back, no problem and that that was all I needed to know and that we would come to test drive on Saturday morning (driving 3 1/2 hrs). When we arrived today, Mark came to us and said that another employee had "SOLD IT YESTERDAY" (despite this being good Friday and we were told the dealership was CLOSED". He then proceeded to try and get us to buy a car for 3000 more money than we wanted to pay. We did test drive the car that he said was being held with a deposit, as he stated ..."it has to go and he's not waiting for this lady to come back". So we went to leave the parking lot in this other car, he was sitting in the back of the car, and we had to wait for a co-worker to move another vehicle before we could pull out and Mark says, "he's not a very good driver, just wait you'll see why in a minute" and as we pull past, the driver was of a different ethnicity . Highly disgusting and racist comment to be made!!!!. Needless to say we did NOT PURCHASE A CAR FROM THIS DEALERSHIP!!!. I would not recommend this place as they are nothing but racists frauds. We drove 3 1/2 hrs for nothing!!!! Terrible customer service. 10/10 DO NOT RECOMMEND! HORRIBLE EXPERIENCE!.
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