51 Ontario Volkswagen Dealers

Start to finish excellent job with sales service and - Jfwolfe

Start to finish excellent job with sales service and business office. Would use again. Erik excellent in sales even answering a text on his day off. Steve in service will go beyond to help you with what you need. Jennil in the business of found me an excellent opportunity for winter tires and rims. And Alex who explained set up and walked us through the car end to end. Overall an excellent team

Very pleased with how well and efficiently my car was - kimberlyannekump

Very pleased with how well and efficiently my car was taken care of. Excellent customer service!

Had a very good experience Nercelo was very helpful, and - Rosa

Had a very good experience Nercelo was very helpful, and very professional and friendly, we are very happy with our new car the Volkswagen Atlas.

The team at Bramgate made every effort to get me into the - airemwit

The team at Bramgate made every effort to get me into the car I wanted in the timeframe I demanded. Great service. Great prices . Great experience. Would highly recommend to anyone looking for a good pre-owned vehicle.

I had a pleasure working with Sofia to get my 2022 - Jessica

I had a pleasure working with Sofia to get my 2022 Volkswagen Taos and she was a delight to deal with! very helpful and very welcoming, I will definitely be forwarding this dealership and her name to anyone looking for a next vehicle!

Have - brought atlas in for transmission issue, returned - Andrew

Have - brought atlas in for transmission issue, returned NoFaultFound only to die in traffic - refused to give rental for warranty work until VW Canada contacted - charged for replacement part that was not replaced. refunded but claimed clerical error

I just purchased my first brand new car and I am very - Melissa M

I just purchased my first brand new car and I am very happy I bought it from Owasco. As far as car brands go I must say that Volkswagen produces a very good product, the vehicle styling and appointments/options as combined provide a very good looking and functional vehicle, it is very easy to drive and a lot of fun. I am very happy to have purchased this vehicle from Owasco, the entire sales process and vehicle pick up experience was flawless, it was everything I expected. Many thanks to; Said, Renata and Bobby. This sales and management team took the time to work with me and was able to provide a fair deal for all, I appreciate the value for the price I paid for my vehicle. For future vehicle purchases I will look to VW and Owasco for similar experiences going forward. If you are in the market for a VW Group vehicle I strongly recommend you give Owasco a call. Make sure you speak to Said or Renata they will take care of you. To Said, Renata, Bobby thank you very much for the positive experience and I look forward to working with you in the future.

I have had the worst car own experience with this - massoudb6

I have had the worst car own experience with this dealership and their service department!!. I purchased a 2021 Tiguan from the dealership and prepaid oil change which then I found out was at every 15000Km!. I asked if that is technically acceptable by VW and the answer was a "YES". half way at first oil change the car lost about 2L oil !!. the service attendee strongly advised me that this is absolutely normal and that is how all VW turbo engines work and you are expected to top up the oil by 1L/1000Km!(which equals to 14L oil added by the owner of the car VS 4L for dealership!!.) I was played the same game by the dealership until last November the same service attendee person after my continues complaining, confirmed that VW Canada has been aware of the issue with your car model which requires head gasket cylinder replacement! but they are so backed up that if you decide to do the repair should bring it in 2025 before your warranty expires and leave the car for about 3months with VW Canada with no loaner car to get fixed!!!. absolutely unacceptable how I was treated in this dealership with all the money I poured in there with my last money to own a reliable car to keep!!.

This dealership provided excellent service for my - Pat

This dealership provided excellent service for my purchase of a Volkswagen Tiguan. I'm very happy with the team there.

We purchased a car from this dealer and we really - Christine

We purchased a car from this dealer and we really appreciated the professionalism and much enjoyed Abdalla services and his guidance. Our appreciation goes also to the finance manager. Well done you all Bytek guys!

Terrible customer service and no consideration for your - F.Cas90

Terrible customer service and no consideration for your used vehicle purchase, buyer beware. I had purchased a Volkswagen Jetta 2019 which I had placed a 3000 deposit for because upon test drive the car was mechanically good and ran well. However, the condition of purchase was that the bumper get repainted because it was badly damaged by stone chips to which the sales agent agreed. After giving the deposit on the vehicle, I left the dealership and was to pick up the vehicle at a later date giving them ample time to repaint the bumper. So, when I called in to check the status of the vehicle to my surprise the sales agent dealing with my purchase had quit which was a red flag for me. No big deal, they assigned me another agent. Finally, I was called that the car was ready to be picked up, and when I show up these guys had only painted the front lip of the bumper (which was also a colour mismatch) leaving the rest of the damaged bumper untouched. I also noticed a part on the quarter panel paint was bubbling up which I know would be a rust problem for me in the future. I found this to be ridiculous and when I brought it up to the new sales agent and he offered me a loaner in the meanwhile so they can repaint the bumper which in the end I never got. When I brought up the rust problem he just kept repeating that the manager wouldnt do anything about it and it seemed like they didnt even try to make an effort to make things right. So I agreed to leave the car in the dealership for them to do their job, in which they did a good job, but after several uber trips from scarborough I had enough of their service. I thought all was said and done, but it wasn't. I hadn't even made my first car payment and on my way home from the dealership to scarborough the rearview mirror falls off the windshield. When I called the sales agent and told him about it he just kept saying there's nothing we could do about it. It's funny because I had personally overlooked many potential cars to go with a VW dealership thinking they take good care of their cars with quality service but I was dead wrong. It seemed like their main concern was getting the car off the lot and taking these further issues with the car off their hands. Approximately $23k car from a VW for me to take it to another mechanic and fork up $700 to get the rearview mirror and all its parts repaired. Great customer service VW Dixie! I am highly disappointed in their service and considering their safety protocols in selling used vehicles I would have thought they would have repaired the rearview mirror for me before having me drive it on the road. So thank you for that. This is the second time I'm buying a VW vehicle and the second time around was at this dealership. I will never recommend their services after this horrible experience. Had I known I would have ran into all these issues I would have never even bought the car.

Just bought a 2017 Tiguan. - stadiumrock

Just bought a 2017 Tiguan. Not impressed with the Weak service, not transparent, showed us a list price and then came back with a higher list price, said it was a computer glitch. In the end we got the original price but that was after 3 hours of negotiating! Had to buy tires as they only had winter tires on and it’s June, the rear passenger bumper sstarted to fall off, we didn’t notice it until it came dislodged from clips. They refused to help, quoted 400$ to fix. Moonroof started rattling the day after we picked up, refused to look at it and offer to fix it, I would not recommend this dealership at all, we thought that that by buying a used Volkswagen from a Volkswagen dealer they might take a little more pride and not become obsessed with unloading a used car. Stressful, and negative experience overall, and it seems like a toxic workplace from what I could tell.

What a great experience from beginning to end! - Jan

What a great experience from beginning to end! No pressure but rather they took the time to listen and were SO helpful. Great team and special thanks to Jonathan Muir! If you're in the market for a great new car; check this dealership out!! Thanks! Love my new Taos!

Very satisfied with the financing of our vehicle moustafa - Paigemurray880

Very satisfied with the financing of our vehicle moustafa was very helpful made the whole process very easy and effortless for us! Much appreciated!

I’ve been a loyal customer, consistently giving five - RC

I’ve been a loyal customer, consistently giving five stars, but now I’m forced to give a one star. After trusting this dealership to fix an issue with our vehicle—and paying a high price for it—the problem returned within a month. We’ve reached out multiple times, spoken to managers, and brought the car in repeatedly, yet there’s been no resolution, only dismissiveness. Why were we charged for parts and labor that didn’t solve the issue? This feels like a money grab and dishonest service. We were considering buying another car from them, but no longer. After months of effort and wasted time, we're left without trust and out of patience. All we’re asking is for the job to be done correctly or our money refunded. To make it worse, the "fixed" issue became a safety risk while driving. Consider this a warning—ask questions and demand accountability if you choose this dealership.

Sam was amazing to deal with. - John

Sam was amazing to deal with. Very honest and upfront with all information. We will love this car. Thank you Sam

I recently had an extremely frustrating experience at - stephanygarcia22

I recently had an extremely frustrating experience at this dealership, and I feel compelled to share it in hopes that others don't face the same issues. My sister and I visited to discuss the possibility of leasing a car. We were initially greeted by the sales manager, Daniel Angelucci, who then handed us off to another associate, Derek Rose. Derek was very professional and great to work with. I myself made it very clear to him that we were still in the process of sorting some things out and would follow up once we had more information about going forward with any car deal. This was understood at the time. However, during our test drive, we later discovered that Daniel Angelucci had run unauthorized credit checks on both of us without our knowledge or consent. This was never disclosed to us, and we did not sign any forms to authorize such actions. We were completely unaware that behind the scenes, a deal was being made on our behalf. To make matters worse, my sister was asked to make a small deposit, which we were told would be fully refundable if we decided not to move forward with the car. Later that week after deciding not to proceed with the lease we requested our deposit back, only to be threatened with legal action and told that my sister was legally obligated to purchase the car. This created a hostile and uncomfortable environment, which was completely unacceptable. We have repeatedly tried to reach out to resolve this matter amicably, including contacting the general manager, Jim Garofalo but have not received a response. The dealership has refused to refund our deposit, and we are now forced to escalate the issue to the appropriate authorities OMVIC due to the unauthorized credit check and the unprofessional behavior displayed by Mr. Angelucci. I strongly advise others to be cautious when visiting this dealership, as their handling of customers and business practices is deeply concerning. I hope this review serves as a warning to those considering doing business here.

I had an appointment in 15 minutes, I went to the service - barlas32

I had an appointment in 15 minutes, I went to the service right on time and they immediately took my car in, didn’t lose a second at all. The vehicle was serviced super fast, the staff especially Tom was super welcoming, helpful and supportive. I’m glad I chose VW Oakville to buy my car! I recommend this service.

I am extremely disappointed with the vehicle I purchased - appasamy81

I am extremely disappointed with the vehicle I purchased from this dealership. Within just 30 days of ownership, I began experiencing multiple issues with the car. Despite reaching out to the dealer multiple times, their response has been unhelpful and dismissive. It’s clear there was a lack of transparency regarding the vehicle's condition at the time of sale. I expected better service and accountability. Unfortunately, I cannot recommend this dealership to anyone looking for a reliable vehicle or trustworthy customer service.

Find a different dealer or pray you get a decent vehicle. - Irate Customer

Find a different dealer or pray you get a decent vehicle. Engine light on from day one and numerous problems and they won't offer a different vehicle or any help just direct you to VW who just say 'you have a warranty so it'll get fixed'! It could take a serious incident for them to even listen. Steer clear of this dealership!!

Test drove, bought & delivered in 2 days! - VW Atlas

Test drove, bought & delivered in 2 days!! By far THE best car buying experience of my life (and I was in the car biz for 35 years). Honest, personable and respectful. These folks understand the concept of both sides working together to everyone’s mutual benefit. They listen, they work hard, they find ways to make you happy without stress or pressure heavy-handed sales tactics. NOT HERE! If you want to feel like a “somebody” and not have vultures pouncing on you when you walk through the door, then look no further, this is your store.

This place was great until it wasn't. - Sarah Jones

This place was great until it wasn't. Great French Vanilla machine, and complementary vacuuming of my car, however, I can do both of those myself. The car took two days to repair instead of one - they charged me for a car rental and only ended up paying for one day. They let me know while I was on my way to pick up the car that they would need another day. After several conversations about the car rental, I was told that only the General Manager could provide a store credit. On another visit, they gave my car back to me and parts fell out of the engine area as I drove away! The manifold cover ($208) wasn't fixed on properly, there was a socket wrench still inside the vehicle and the engine cover emblem ($27) was missing.

Our friends at T+C are the best. - James

Our friends at T+C are the best. We stopped by and of course buying cars has been a nightmare during covid. Andrew Lee and Dan Banh helped us narrow down our choices. We told them what we were looking for and they reached out when a rare used car came in. Not pushy, just looking out. Entire process was super communicative and these guys took time to explain nuances/features across years and trims. Pricing was competitive. Car had minor issues after delivery, which was a pain but service took care of it without question and was very thorough. The patience was the best, not rushed like other dealerships. The breakdown of features was helpful across models/years to help us pick.

Honest reliable service that I can trust. - brad.lucindaplus2

Honest reliable service that I can trust. Fantastic service and tech team. Never disappointed and will continue to use Lauria for future service needs.

Great customer service & willing to listen to customer - Irene_furlano

Great customer service & willing to listen to customer needs and wants Tofiq & Kyle were amazing

Great atmosphere, no pressure sales. - Scott

Great atmosphere, no pressure sales. I talked to both the salesman and the manager, as well as was allowed to test drive a 2024 Tiguan (5 seater), and sit in a 7 seater (it was another customers car) so I could get a feel for the 7 seat option (which appealed to me). I put a reserve on a new 7 seat Tiguan with them, mainly due to this great experience.

Just traded in my GTI for a Golf R, Great service and - ali360

Just traded in my GTI for a Golf R, Great service and selection at this location. Not from the area but they made the trip worth the while. Thanks to the whole team

I bought my first car from Brantford , it was GlI I - Laurie

I bought my first car from Brantford , it was GlI I loved it. Yesterday I bought a new Tiguan. The sales team was great. A big thank you to Dave and Melanie.for all their help. Love my new SUV

I recently had the pleasure of purchasing a Volkswagen - charnijmeh

I recently had the pleasure of purchasing a Volkswagen from Pickering Volkswagen, and I cannot praise Kyle Hohenwald enough. Kyle made the entire experience truly fantastic. My 17 year old friend was getting her first car and it was a surprise. Kyle went above and beyond to make it an exciting and memorable moment for her. From the moment I stepped into the dealership, Kyle greeted me with genuine enthusiasm and professionalism. He took the time to understand my needs and preferences. His knowledge about Volkswagen cars was impressive, and he answered all of my questions with expertise. Kyle delivered on every promise he made. He ensured that the car I chose met all my requirements and even went the extra mile to accommodate my extra requests. His attention to detail made me feel valued as a customer. Throughout the purchasing process, Kyle's high level of customer service was impressive. He was always available and promptly responded to calls, emails and texts, keeping me updated every step of the way. His friendly demeanor and genuine care for his customers truly set him apart. Thanks to Kyle's exceptional service, my friends first car buying experience was nothing short of amazing. I would highly recommend him to anyone in search of a Volkswagen. If you're looking for a stress-free and enjoyable car buying experience, look no further than Kyle Hohenwald, George and the entire team Pickering Volkswagen.