Just bought a 2017 Tiguan. - stadiumrock
Just bought a 2017 Tiguan.
Not impressed with the Weak service, not transparent, showed us a list price and then came back with a higher list price, said it was a computer glitch. In the end we got the original price but that was after 3 hours of negotiating!
Had to buy tires as they only had winter tires on and it’s June, the rear passenger bumper sstarted to fall off, we didn’t notice it until it came dislodged from clips.
They refused to help, quoted 400$ to fix.
Moonroof started rattling the day after we picked up, refused to look at it and offer to fix it,
I would not recommend this dealership at all, we thought that that by buying a used Volkswagen from a Volkswagen dealer they might take a little more pride and not become obsessed with unloading a used car.
Stressful, and negative experience overall, and it seems like a toxic workplace from what I could tell.
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