51 Ontario Volkswagen Dealers

I bought a vehicle from Dalmar VW recently and the whole - Mandar

I bought a vehicle from Dalmar VW recently and the whole experience was seamless and very professional. Tom Martin and Andrew Rogers were great to interact with and answered all queries in detail. I highly recommend anyone looking for a new or used/CPO vehicle to reach out and they surely will take care of your requirements.

Great team who are very personable, knowledgeable, - Rosalie Farina

Great team who are very personable, knowledgeable, helpful and passionate about their products. Impressed with how they get along and support one another .

Fabian osorio did great job. - ketanminhas2

Fabian osorio did great job. He give me amazing deal. I have visited many dealership but everyone charges extra cost. Fabian give us a genuine quote and also provide several warranties. I appreciate his great work. I must say this is the best place to find your dream car.

The sales and service are indeed excellent. - Crs

The sales and service are indeed excellent. Our salesperson, Dmitry, made the experience both positive and enjoyable.

Exceptional service giving me up to the minute updates - dfarrugia1767

Exceptional service giving me up to the minute updates and explanations. Transportation provided to get me to work and picked me up to bring me back. Car was shiny clean and ready for me when I got back

Worst service department i have ever seen. - Midhaaaryan777

Worst service department i have ever seen. The manager over there have to know how to talk to customer. Intatead of accepting mistake. They are blaming me.

Have - brought atlas in for transmission issue, returned - Andrew

Have - brought atlas in for transmission issue, returned NoFaultFound only to die in traffic - refused to give rental for warranty work until VW Canada contacted - charged for replacement part that was not replaced. refunded but claimed clerical error

Bought a $50000 car here. - scott.hadley001

Bought a $50000 car here. Customer service was excellent until they got my money. Then they ignored me and would do nothing for me. After looking at other reviews about this place I discovered that this is the norm for this dealership. I read reviews from employees as well and found out they are also poorly treated. Do your research and you will see. If you must buy a Volkswagen, there are many other fine dealerships that will sell you one. Take my advice. Do not buy a car here. You will be sorry you did. I surely wish I didn't.

We purchased a car from this dealer and we really - Christine

We purchased a car from this dealer and we really appreciated the professionalism and much enjoyed Abdalla services and his guidance. Our appreciation goes also to the finance manager. Well done you all Bytek guys!

Just traded in my GTI for a Golf R, Great service and - ali360

Just traded in my GTI for a Golf R, Great service and selection at this location. Not from the area but they made the trip worth the while. Thanks to the whole team

This dealership provided excellent service for my - Pat

This dealership provided excellent service for my purchase of a Volkswagen Tiguan. I'm very happy with the team there.

The Best Volkswagen Dealership in Ontario Canada hands - Nelly1

The Best Volkswagen Dealership in Ontario Canada hands down for buying a new Volkswagen. Dean was our sales representative and he was informative, patient, answered all our questions, gave us the vehicle on time. Made sure everything was perfect on the day we picked up the VW. I have found my new dealership now for sales and service. Appreciate the effort in everything that was done for me and the family.

Terrible customer service and no consideration for your - F.Cas90

Terrible customer service and no consideration for your used vehicle purchase, buyer beware. I had purchased a Volkswagen Jetta 2019 which I had placed a 3000 deposit for because upon test drive the car was mechanically good and ran well. However, the condition of purchase was that the bumper get repainted because it was badly damaged by stone chips to which the sales agent agreed. After giving the deposit on the vehicle, I left the dealership and was to pick up the vehicle at a later date giving them ample time to repaint the bumper. So, when I called in to check the status of the vehicle to my surprise the sales agent dealing with my purchase had quit which was a red flag for me. No big deal, they assigned me another agent. Finally, I was called that the car was ready to be picked up, and when I show up these guys had only painted the front lip of the bumper (which was also a colour mismatch) leaving the rest of the damaged bumper untouched. I also noticed a part on the quarter panel paint was bubbling up which I know would be a rust problem for me in the future. I found this to be ridiculous and when I brought it up to the new sales agent and he offered me a loaner in the meanwhile so they can repaint the bumper which in the end I never got. When I brought up the rust problem he just kept repeating that the manager wouldnt do anything about it and it seemed like they didnt even try to make an effort to make things right. So I agreed to leave the car in the dealership for them to do their job, in which they did a good job, but after several uber trips from scarborough I had enough of their service. I thought all was said and done, but it wasn't. I hadn't even made my first car payment and on my way home from the dealership to scarborough the rearview mirror falls off the windshield. When I called the sales agent and told him about it he just kept saying there's nothing we could do about it. It's funny because I had personally overlooked many potential cars to go with a VW dealership thinking they take good care of their cars with quality service but I was dead wrong. It seemed like their main concern was getting the car off the lot and taking these further issues with the car off their hands. Approximately $23k car from a VW for me to take it to another mechanic and fork up $700 to get the rearview mirror and all its parts repaired. Great customer service VW Dixie! I am highly disappointed in their service and considering their safety protocols in selling used vehicles I would have thought they would have repaired the rearview mirror for me before having me drive it on the road. So thank you for that. This is the second time I'm buying a VW vehicle and the second time around was at this dealership. I will never recommend their services after this horrible experience. Had I known I would have ran into all these issues I would have never even bought the car.

Just bought a 2017 Tiguan. - stadiumrock

Just bought a 2017 Tiguan. Not impressed with the Weak service, not transparent, showed us a list price and then came back with a higher list price, said it was a computer glitch. In the end we got the original price but that was after 3 hours of negotiating! Had to buy tires as they only had winter tires on and it’s June, the rear passenger bumper sstarted to fall off, we didn’t notice it until it came dislodged from clips. They refused to help, quoted 400$ to fix. Moonroof started rattling the day after we picked up, refused to look at it and offer to fix it, I would not recommend this dealership at all, we thought that that by buying a used Volkswagen from a Volkswagen dealer they might take a little more pride and not become obsessed with unloading a used car. Stressful, and negative experience overall, and it seems like a toxic workplace from what I could tell.

I’ve been a loyal customer, consistently giving five - RC

I’ve been a loyal customer, consistently giving five stars, but now I’m forced to give a one star. After trusting this dealership to fix an issue with our vehicle—and paying a high price for it—the problem returned within a month. We’ve reached out multiple times, spoken to managers, and brought the car in repeatedly, yet there’s been no resolution, only dismissiveness. Why were we charged for parts and labor that didn’t solve the issue? This feels like a money grab and dishonest service. We were considering buying another car from them, but no longer. After months of effort and wasted time, we're left without trust and out of patience. All we’re asking is for the job to be done correctly or our money refunded. To make it worse, the "fixed" issue became a safety risk while driving. Consider this a warning—ask questions and demand accountability if you choose this dealership.

Horrible experience with this dealer, was given an amount - Brittany dubois

Horrible experience with this dealer, was given an amount on a trade and they went back on it, offered less. Despite this I decided to put a deposit of a Volkswagen atlas with black rims, arranged pick up date. 1 day before pick up date they call to tell me my vehicle won’t be ready. I ask them why and wasn’t given a straight answer. Someone else from the dealer told me they had sold the vehicle I wanted and were waiting to get the one with black wheels. Finally get my vehicle and find out they didn’t provide all the muddy buddy Matt’s asked for and now at my first service come to find out they never honoured the two free services. I will never ever recommend Maple Volkswagen to anyone. xxxxty service.

The service department is excellent . - riza

The service department is excellent . Anne Marie was in contact with me and were quick to update me. Great customer service!

I had an appointment in 15 minutes, I went to the service - barlas32

I had an appointment in 15 minutes, I went to the service right on time and they immediately took my car in, didn’t lose a second at all. The vehicle was serviced super fast, the staff especially Tom was super welcoming, helpful and supportive. I’m glad I chose VW Oakville to buy my car! I recommend this service.

I’ve worked with no less than 50 car dealerships over my - Bradhartman

I’ve worked with no less than 50 car dealerships over my years buying or leasing more than a dozen new vehicles from multiple brands. I’ve never had a worse experience than with Moustafa and his managers at Guelph VW. Time wasting, dishonest, typical “behind the glass” (literally) car sales tactics. I specifically went back to Guelph VW this morning at Moustafa’s urging (he reached out to me) because he had “a potential buyer interested” in my expiring lease and wanted to conduct an appraisal. I have been very transparent that I am interested in a specific VW but that I am not yet fully decided and that the potential value in my expiring lease would make a difference whether or not I deal with Guelph VW. After spending close to an hour with Moustafa while I believed his appraiser was actively evaluating my vehicle, I learned that Guelph VW would not be providing me with an appraisal because I was “not purchasing a vehicle today”. A-how would I be able to make that decision without an appraisal provided? B-I was very clear about my intentions before coming in AND before handing over my keys. C-Even after a previous visit and test drive and more than a dozen emails back and forth with Moustafa I still have not been provided with any discount pricing that I have repeatedly asked for. Finally I walked out, angrily. I will not return, and if you are looking for transparency, honestly and integrity I suggest you don’t either.

I contacted this dealership to inquire about trading in - chelsea

I contacted this dealership to inquire about trading in my current vehicle for one on their lot. Their customer service was disgusting. Will never deal with them.

I am extremely disappointed with the vehicle I purchased - appasamy81

I am extremely disappointed with the vehicle I purchased from this dealership. Within just 30 days of ownership, I began experiencing multiple issues with the car. Despite reaching out to the dealer multiple times, their response has been unhelpful and dismissive. It’s clear there was a lack of transparency regarding the vehicle's condition at the time of sale. I expected better service and accountability. Unfortunately, I cannot recommend this dealership to anyone looking for a reliable vehicle or trustworthy customer service.

Find a different dealer or pray you get a decent vehicle. - Irate Customer

Find a different dealer or pray you get a decent vehicle. Engine light on from day one and numerous problems and they won't offer a different vehicle or any help just direct you to VW who just say 'you have a warranty so it'll get fixed'! It could take a serious incident for them to even listen. Steer clear of this dealership!!

Test drove, bought & delivered in 2 days! - VW Atlas

Test drove, bought & delivered in 2 days!! By far THE best car buying experience of my life (and I was in the car biz for 35 years). Honest, personable and respectful. These folks understand the concept of both sides working together to everyone’s mutual benefit. They listen, they work hard, they find ways to make you happy without stress or pressure heavy-handed sales tactics. NOT HERE! If you want to feel like a “somebody” and not have vultures pouncing on you when you walk through the door, then look no further, this is your store.

This place was great until it wasn't. - Sarah Jones

This place was great until it wasn't. Great French Vanilla machine, and complementary vacuuming of my car, however, I can do both of those myself. The car took two days to repair instead of one - they charged me for a car rental and only ended up paying for one day. They let me know while I was on my way to pick up the car that they would need another day. After several conversations about the car rental, I was told that only the General Manager could provide a store credit. On another visit, they gave my car back to me and parts fell out of the engine area as I drove away! The manifold cover ($208) wasn't fixed on properly, there was a socket wrench still inside the vehicle and the engine cover emblem ($27) was missing.

Our friends at T+C are the best. - James

Our friends at T+C are the best. We stopped by and of course buying cars has been a nightmare during covid. Andrew Lee and Dan Banh helped us narrow down our choices. We told them what we were looking for and they reached out when a rare used car came in. Not pushy, just looking out. Entire process was super communicative and these guys took time to explain nuances/features across years and trims. Pricing was competitive. Car had minor issues after delivery, which was a pain but service took care of it without question and was very thorough. The patience was the best, not rushed like other dealerships. The breakdown of features was helpful across models/years to help us pick.

Honest reliable service that I can trust. - brad.lucindaplus2

Honest reliable service that I can trust. Fantastic service and tech team. Never disappointed and will continue to use Lauria for future service needs.

Great customer service & willing to listen to customer - Irene_furlano

Great customer service & willing to listen to customer needs and wants Tofiq & Kyle were amazing

Great atmosphere, no pressure sales. - Scott

Great atmosphere, no pressure sales. I talked to both the salesman and the manager, as well as was allowed to test drive a 2024 Tiguan (5 seater), and sit in a 7 seater (it was another customers car) so I could get a feel for the 7 seat option (which appealed to me). I put a reserve on a new 7 seat Tiguan with them, mainly due to this great experience.

I bought my first car from Brantford , it was GlI I - Laurie

I bought my first car from Brantford , it was GlI I loved it. Yesterday I bought a new Tiguan. The sales team was great. A big thank you to Dave and Melanie.for all their help. Love my new SUV

I recently had the pleasure of purchasing a Volkswagen - charnijmeh

I recently had the pleasure of purchasing a Volkswagen from Pickering Volkswagen, and I cannot praise Kyle Hohenwald enough. Kyle made the entire experience truly fantastic. My 17 year old friend was getting her first car and it was a surprise. Kyle went above and beyond to make it an exciting and memorable moment for her. From the moment I stepped into the dealership, Kyle greeted me with genuine enthusiasm and professionalism. He took the time to understand my needs and preferences. His knowledge about Volkswagen cars was impressive, and he answered all of my questions with expertise. Kyle delivered on every promise he made. He ensured that the car I chose met all my requirements and even went the extra mile to accommodate my extra requests. His attention to detail made me feel valued as a customer. Throughout the purchasing process, Kyle's high level of customer service was impressive. He was always available and promptly responded to calls, emails and texts, keeping me updated every step of the way. His friendly demeanor and genuine care for his customers truly set him apart. Thanks to Kyle's exceptional service, my friends first car buying experience was nothing short of amazing. I would highly recommend him to anyone in search of a Volkswagen. If you're looking for a stress-free and enjoyable car buying experience, look no further than Kyle Hohenwald, George and the entire team Pickering Volkswagen.