51 Ontario Volkswagen Dealers

I just leased a 2026 Tiguan Comfortline R-Line and I’m - Diana

I just leased a 2026 Tiguan Comfortline R-Line and I’m beyond pleased. Philip made this transaction seamless and was professional, respectful and a great communicator. I highly recommend working with Philip and Dalmar for your next lease or purchase!

Great experience buying a Car. - DP

Great experience buying a Car. Gunit and Fabian did the Great job. They are fully transparent and provide an amazing deal. The car is Amazing and I am happy with the service of Bramgate Volkswagen. Ask for Gunit if you need great advice and seamless transaction.

I would like to recognize Dmitry, Raquel and Alex for - sandravictoria

I would like to recognize Dmitry, Raquel and Alex for exceptional experience they provided on the purchase of 2026 Tiguan. The team made me feel valued and respected throughout the entire process. They were patient and attentive, ensuring that I felt comfortable with every step of my purchase. I would to especially highlight Dmitry for his dedication and commitment.

Professional and friendly service, advice received had - Marian

Professional and friendly service, advice received had been delivered patiently and in a way I could understand completely. Warranty claim had been stress free and fast without any issues Complimentary car wash offered Amazing all round experience! 10stars!

My years of experience with Pfaff Newmarket has been - fmontaseri

My years of experience with Pfaff Newmarket has been amazing! You're the best, thank you Pfaff Newmarket!

Amazing experience! - Nathalie G.

Amazing experience! The seller, Andrew Reid, was incredibly attentive, patient, and trustworthy. He truly kept his word, was very kind, and went above and beyond to make the process easy and stress-free. He answered all my questions with care and professionalism. I absolutely love my 2026 Golf GTI and couldn’t be happier. I highly recommend him to anyone looking for an excellent car-buying experience!

I bought my first bmw here today. - Scott

I bought my first bmw here today. My folks have bought 3 from there this is why I decided to try a bmw for the first time. Off the start everybody is friendly because obviously they want your business. After that however different story. After purchasing the car and the full service plan and warranty. I was set to get the car yesterday on truth and reconciliation day. So on the day before I got a call from Eric the salesman and was put on speaker phone to talk about bringing my father in for another sale as his 3rd bmw was out of warranty. I said sure I'll bring him in when I pick up the car. I get a call on the day I'm supposed to pick up the car to be told that the ministry was closed for the holiday. You'd think the person that would be in charge of the one job they have would know when holidays are to get ahead of the game or to pick a different day. So needless to sadly the day I pick up y first bmw wasn't going to be registered. They offered to get it with a dealer plate. Wasn't interested until the car was ready. Low and behold I'm looking forward to picking up the car the following day. I get there it's sitting in the showroom ready to go. I sign all the paperwork and am ready to go. Well Alex takes me into the room where it's sitting. I gave it a once over to make sure my request of not using a machine buffer to clean it was honored. Well they did do what I asked for as I was told they'd wash it by hand instead. There wasn't any swirls on the paint between they also didn't even was it. Especially after the car wasn't ready the day before. You'd think if you had an extra day to make sure things are ready. We'll they didnt even wash it. Bug guts still on the hood and windshield. Then I get into the car to get things setup through the app I look in the back seat to see that the interior wasn't touched either nor even vacuumed. Everyone dropped the ball. I walk in the dealership and everyone is in their office on their phones. Nobody looked at the car. It went thru 3 people including the manager and salesman didn't even take the 1 minute to look at the car to redeem themselves on customer service. They all apologized obviously because of their complete incompetence. They offered to take the car and clean it there after I'd already been sitting and waiting for a day because it wasn't ready in the first place. I only got an apology from the manager. The sales guy eric didn't apologize and was to worried about making another sale to the ol man then making sure the customers buying experience was carried out to the fullest. Unfortunately I bought the service and warranty plan an am stuck going back there for warranty work unless I drive to London. We'll thats just not very logical. So I WOULD NOT RECOMMEND ANYONE SPENDING THEIR HARD EARNED DOLLARS AT THIS DEALERSHIP. THEIR PRIORITIES ARE ON MAKING SALES AND NOT CUSTOMER SATISFACTION. COULD YOU IMAGINE NOT GETTING AN APOLOGY FROM THE GUY THAT SELLS YOU THE CAR. THIS SPEAKS VOLUMES. THE ALL MIGHTY DOLLAR DRIVES THE INCENTIVES THEIR AND NOT CUSTOMER SERVICE. NOW I WORRY ABOUT WHAT KIND OF SHENANIGANS WILL HAPPEN IN THE SRRVICE DEPT IF THIS WAS A SIGN TO COME. The worst buying experience of a car at a dealership in my life. xxxx I even had a better experience a used car dealership in London. With no big brand new building and it was clean as a whistle. Very sad. The sadest part is the warranty and service plan I bought was pretty expensive all overhead and NOBODY IN THE SALE OF THE CAR FROM START TO FINISH DID THEIR JOB. xxx ARE WE PAYING FOR. INCOMPETENCE. SAVE YOUR MONEY AND HAART ACHE UNLESS YOU LOVE DISAPPOINTMENT. UGH. THE WORST CAR BUYING EXPERIENCE OF MY LIFE

We couldn’t be happier with our purchase of a used Audi - taylorsdeli

We couldn’t be happier with our purchase of a used Audi Q5! From the start, we were looking for something spacious, stylish, and reliable. Originally, we thought we’d test drive the VW Tiguan as well, but once we got behind the wheel of the Q5, it was clear this was exactly what we were looking for. The drive is smooth, quiet, and confident, with just the right mix of luxury and practicality. The interior feels premium without being over the top, and the cargo space is perfect for both daily use and weekend trips. A huge part of the experience was thanks to Justin and Daniel. They were absolutely incredible—professional, knowledgeable, and genuinely helpful every step of the way. They made the process feel effortless (almost dangerously easy!) and left us feeling completely confident in our decision. If you’re considering a used vehicle, I highly recommend checking out what they have available—you might just find exactly what you’re looking for like we did! Stew & Amber

This dealership is worth the drive! - Amy G

This dealership is worth the drive! I called about a vehicle for my son's first car purchase. I was directed to Audley Pierce, immediately felt he was trustworthy, no pressure sales. Audley cares to make sure you are buying exactly what you are looking for. Once we determined the sale, he directed us to Lisha Liang, Financial Service Manager. Such a pleasant transaction. Lisha went above and beyond too! They made the purchase even sweeter and took my husband's older vehicle as trade so that we didn't have to deal with selling it ourselves. Helped us avoid a huge headache. This dealership works as a team to make sure their families are truly happy. My Son experienced his first vehicle purchase and VW Villa, we would highly recommend this dealership to anyone looking to be treated with honesty and integrity. Thank you to Audley and Lisha :)

went in to look at an Atlas and were given a price on a - Miketoth0129

went in to look at an Atlas and were given a price on a Saturday afternoon. Since this was my wife’s first vehicle purchase, she understandably wanted time to think. The salesperson, Diane, immediately tried to pressure us by saying the offer was only valid until 4:00 pm that same day—despite the fact it was already around 2:00 pm. Classic high-pressure sales tactic. To make matters worse, we were told our trade-in needed new tires, which was completely false. The tires were barely a year old. Later, Diane admitted she had “confused” our vehicle with someone else’s. Not exactly confidence-inspiring when you’re making a major purchase. Then, after all that urgency and pressure, the dealership had the nerve to call us on Monday and say they had changed their mind and the offer was back on the table. So apparently the fake deadline meant nothing. The entire experience was chaotic, misleading, and unprofessional. This was supposed to be a first-time car-buying experience for my wife, and instead it felt like we were dealing with pushy, disorganized sales tactics. We will not be back.

The dealer are nice and honest of what I expected to the - Mharie.borbon

The dealer are nice and honest of what I expected to the car they even give a a discount

Very poor interaction involving a salesperson named - MichaelRTJ

Very poor interaction involving a salesperson named Alexis. I don't recommend dealing with this dealership based on the salespeople that are representing their vehicles if this one person is any indication.

Very satisfied with the financing of our vehicle moustafa - Paigemurray880

Very satisfied with the financing of our vehicle moustafa was very helpful made the whole process very easy and effortless for us! Much appreciated!

My experience of dealing with service department for at - agron.zeqo

My experience of dealing with service department for at least the last 10 years has been good to great. I have no words for Lauretta for her dedicated time. She has been just great

I recently purchased my “new-to-me” car from Nicole - Neil

I recently purchased my “new-to-me” car from Nicole Flanagan at VW Chatham, and the entire experience was fantastic. Nicole made the process quick, easy, and completely stress-free. By the time I returned from my test drive, she had already valued my trade-in, and the offer was excellent. I couldn’t be happier with the service she provided or with my new car. If you’re looking for someone who’s friendly, efficient, and truly great to deal with, I highly recommend asking for Nicole at VW Chatham!

Last 6 Months when my tiquan 2019 in service they over - huynh.khanh

Last 6 Months when my tiquan 2019 in service they over tied all wheel lock and when I want to change winter tires on I can't open.Now I had to pay $180 to have them open and they said that wasn't their fault

I met Mohammad who was a professional and got the best - m.opada.albosh

I met Mohammad who was a professional and got the best offer for my new ID4

Excellent Service with Zain. - Clogginglass

Excellent Service with Zain. I have a 12 year old volkswagen with lots of rust, I took it in to Leaven’s to see if warranty would still cover it. Zain put me at ease immediately, took lots of pics and sent them in to Volkswagen. Rust has now all been repaired. Zain was always courteous and responsive when making this happen. I first called Dalmar to enquire about repair and was told if I did not buy the car there, they could not help me. I lived elsewhere when I bought my car so I do not understand this refusal, Zain never asked me where I bought my car.

Our Experience at Taylor Creek VW Dealership Exceptional - nicethier21

Our Experience at Taylor Creek VW Dealership Exceptional Sales Experience with Martin If you are searching for a new vehicle, we highly recommend connecting with Martin in the sales department at Taylor Creek VW dealership. Martin guided us seamlessly from our 2019 VW to our new 2026 model, which felt incredibly advanced with its futuristic features and the latest technology. Martin Châtillon stands out as a naturally gifted and patient educator. Throughout the process, there was absolutely no pressure. He is bilingual, speaking flawless French and English, which made communication straightforward and comfortable for us francophone seniors. Outstanding Customer Service Before completing our purchase, we called ahead and received excellent assistance from Gabrielle in customer service. She promptly arranged for us to have our damaged side mirror assessed, and again Paul from the technical team took care of it efficiently. During our visit, our curiosity about the newer models led Gabrielle to introduce us to a sales representative, which is how we met Martin and began our journey toward a new vehicle. Thoughtful Post-Purchase Support After purchasing our vehicle, Martin went above and beyond by arranging to have our winter tires from the 2019 model installed on the new 2026 vehicle. He also packed our summer tires in the trunk, saving us the hassle and expense of having to switch the tires ourselves. This thoughtful gesture made a significant difference for us and demonstrated the dealership’s commitment to customer care. Plus followed up with after a few days reassuring us to reach out if more ‘’training’’ for us seniors with the advanced features on the new model. Must note that Taylor Creek VW’s shuttle service driver, Carmen chauffeured us in a classic-styled electric VW ID. Buzz minibus, what a cool vehicle! We were particularly impressed by the dealership’s transparency when it came to explaining financing options and warranties by Raphael. All our questions were answered thoroughly and with patience, which helped us feel confident in our decision. The staff took the time to ensure we understood every detail, reinforcing our trust in their service. We also want to mention how welcoming the overall atmosphere was at the dealership. Every staff member we encountered, from reception to technical, was friendly and ready to assist, which truly enhanced our experience. The showroom was clean and well-organized, making it easy to browse the latest models without feeling rushed. Our Experience at Taylor Creek VW Dealership Exceptional Sales Experience with Martin If you are in the market for a new vehicle, we highly recommend reaching out to Martin in the sales department at Taylor Creek VW dealership. Martin guided us smoothly from our 2019 Volkswagen to our new 2026 model, which feels remarkably advanced thanks to its cutting-edge features and state-of-the-art technology. He even highlighted the importance of critical minerals in modern vehicles, deepening our appreciation for the engineering involved. Martin Châtillon distinguishes himself as a naturally gifted and patient educator. Throughout our purchasing journey, we never felt any pressure. Martin is fully bilingual, speaking flawless French and English, which made communication easy and comfortable for us as francophone seniors. Outstanding Customer Service Prior to finalizing our purchase, we called ahead and received outstanding assistance from Gabrielle in customer service. She arranged for an assessment of our damaged side mirror, Paul from the technical team handled the repair efficiently. Gabrielle noticed our interest in the latest models and introduced us to a sales rep—this is how we met Martin and began our journey toward a new vehicle. Post-Purchase Support Following the purchase of our vehicle, Martin went the extra mile by arranging for the winter tires from our 2019 model to be installed on our new car w/o extra $.

Great experience, everyone was helpful, got me all the - R

Great experience, everyone was helpful, got me all the info I needed and kept me updated while waiting for the new car to arrive, would absolutely recommend these guys to anyone

Amazed with the service I received today at Volkswagen on - Cheryldimercurio

Amazed with the service I received today at Volkswagen on Lake Street. Cody went above and beyond to make sure my work order was completed to my satisfaction as there was a discrepancy from a previous work order. Cody is a great asset to your Team! Many thanks, Cody.

The "Psychological Masterclass of Maple VW - Buyers - michellemorris444

The "Psychological Masterclass of Maple VW - Buyers Beware make sure you negotiate Following my purchase, I gave the dealership the opportunity to address my buyer's remorse regarding the pricing. The response was exactly as polished as the sales process: I was told my overpayment was actually a 'great deal.' It's a clever way to close a conversation, but it doesn't change the numbers. It’s clear that once the 'Zanchin charm' has done its job, the door for genuine negotiation or resolution is firmly closed "I have to hand it to the team at Maple Volkswagen—they are absolute masters of the 'feel-good' sale. Being part of the Zanchin Automotive Group and its massive presence in the Maple Auto Mall, they’ve perfected the art of making the car-buying experience feel like a friendly neighborhood visit. They used every tactic in the book: mirroring my energy, active listening, and building such a strong rapport that I felt like I was buying from a friend. Unfortunately, that's exactly where I went off track. I was so comfortable that I failed to negotiate properly on a demo vehicle and ended up paying a price that doesn't reflect its used status. If you go here, enjoy the world-class charm, but bring a calculator—their friendliness is very effective at protecting their margins

Terrible service. - Judyillick

Terrible service. Never call back from service dept Condescending. Go somewhere else not worth the aggravation

This place was great until it wasn't. - Sarah Jones

This place was great until it wasn't. Great French Vanilla machine, and complementary vacuuming of my car, however, I can do both of those myself. The car took two days to repair instead of one - they charged me for a car rental and only ended up paying for one day. They let me know while I was on my way to pick up the car that they would need another day. After several conversations about the car rental, I was told that only the General Manager could provide a store credit. On another visit, they gave my car back to me and parts fell out of the engine area as I drove away! The manifold cover ($208) wasn't fixed on properly, there was a socket wrench still inside the vehicle and the engine cover emblem ($27) was missing.

Our friends at T+C are the best. - James

Our friends at T+C are the best. We stopped by and of course buying cars has been a nightmare during covid. Andrew Lee and Dan Banh helped us narrow down our choices. We told them what we were looking for and they reached out when a rare used car came in. Not pushy, just looking out. Entire process was super communicative and these guys took time to explain nuances/features across years and trims. Pricing was competitive. Car had minor issues after delivery, which was a pain but service took care of it without question and was very thorough. The patience was the best, not rushed like other dealerships. The breakdown of features was helpful across models/years to help us pick.

Very incompetent service advisors at this location. - arlo22

Very incompetent service advisors at this location. They seem to like wasting people's time. Lack of communication skills in the service department is extremely frustrating. Mohammed booked me a service appointment but he was a no show and the technician who was supposed to work on my vehicle was also apparently not there. This was the second time I had an appointment but was not advised beforehand that service would be unavailable.I was told this by another incompetent advisor named Ani who was dismissive and unhelpful. Simply unacceptable considering I bought a 60k car. Way to lose a customer!

Worst service I’ve ever had buying a vehicle… Never got - Dee

Worst service I’ve ever had buying a vehicle… Never got the runaround like this . Up on delivery day my car was not even ready but no one called me to notify it was going to take a week or 2 more … seat was to be changed as it was ripped… 4 months later still can’t seem to find the seat that was ordered even before my purchase or the Golf R . I’ve been told I was going to to be compensated due to the running around and lack of communication ( to be given and good price on winter tires) Manager never Ever got back I me even after me leaving msg . Called to book me in for the seat change but told them I was waiting on a price for the tires so everything could be done a the same time .. never got the call from management so went a head and purchased tires elsewhere . Now when I called to have the seat fix ….well they can no longer find it …. What a Joke Never ever had bad service like this . They are quick at making you sign but don’t seem to keep their word after deal is done … very sad as it was an expensive car that came with extremely poor service.

Honest reliable service that I can trust. - brad.lucindaplus2

Honest reliable service that I can trust. Fantastic service and tech team. Never disappointed and will continue to use Lauria for future service needs.

I had a very disappointing experience at Volkswagen - joanna.kozminski

I had a very disappointing experience at Volkswagen Woodbridge after trading in my Toyota and purchasing a new vehicle. It took the dealership over a month and three separate cheques to finally pay off my Toyota loan, which led to missed payments, repeated calls from Toyota, and negative impacts on my credit. The staff, including GM Abhi Arun, were unprofessional, unresponsive, and showed poor judgment throughout the process. Instead of resolving the issue, Mr. Arun was more concerned with my tone and even made dismissive remarks, making me feel discriminated against and ignored. I would not recommend this dealership due to their lack of professionalism, accountability, and respect for women.

Great atmosphere, no pressure sales. - Scott

Great atmosphere, no pressure sales. I talked to both the salesman and the manager, as well as was allowed to test drive a 2024 Tiguan (5 seater), and sit in a 7 seater (it was another customers car) so I could get a feel for the 7 seat option (which appealed to me). I put a reserve on a new 7 seat Tiguan with them, mainly due to this great experience.