51 Ontario Volkswagen Dealers

Staff were friendly and knowledgeable of their vehicles - tinastillitano

Staff were friendly and knowledgeable of their vehicles and products. Salesperson was always approachable and responsive. Very helpful and not pushy.

Start to finish excellent job with sales service and - Jfwolfe

Start to finish excellent job with sales service and business office. Would use again. Erik excellent in sales even answering a text on his day off. Steve in service will go beyond to help you with what you need. Jennil in the business of found me an excellent opportunity for winter tires and rims. And Alex who explained set up and walked us through the car end to end. Overall an excellent team

Great service, pleasant people, thorough inspection - familyvandersluis

Great service, pleasant people, thorough inspection process and very satisfied customer! Highly recommend. We’ll be back.

The technicians are clearly lazy and on more than one - S

The technicians are clearly lazy and on more than one occasion have not fulfilled their duties. When they're asked to do a job they claim they cannot do it and then when you push back on them because you actually have knowledge on the car they can magically resolve the issues suddenly. Unacceptable. Nathan at the front desk is also super rude and will say some random xx to get you to pay and leave but you shouldn't have to pay for something if the job isn't done. John the service manager is pretty good though so I would recommend escalating the issue to him if you need to. Don't just pay when they try to sell you some xx or tell you that they can't fix something which you know is an easy fix.

The car took a long time in coming, however when it was - Apodhorodeski

The car took a long time in coming, however when it was finally delivered it was worthwhile waiting for. The accompanying service was excellent.

Immediately from my initial contact with Lisa Nastasiak, - peterpayne098

Immediately from my initial contact with Lisa Nastasiak, the process and selection of my new vehicle was a very professional and smooth experience. I ended up purchasing a slightly used 2024 Volkswagen Tiguan and the staff at Myers VW Kanata was very helpful throughout the entire transaction.

Honest, professional, and personable. - Issac

Honest, professional, and personable. Take the time to connect with and show how to use your car when you purchase it.

Today I went to Volkswagen Villa for warranty issue. - carexpert

Today I went to Volkswagen Villa for warranty issue. The warranty issue I had ( rust on my 2013 VW GOLF) was handled very professional by the Parts Mngr George Azar ( who handles these kind of warranty issues because photos and explanations are required by the VOLKSWAGEN COMPANY in order to get the proper authorization for the warranty work) and his team ( Jacky Sum and Reza Safikhani) under his leadership. He solved the issue and made me very happy. It is not the first time I visited this dealership for either service or parts. Everytime I visited I was treated very professionally by the dealership staff. Sure there are going to be some customers not happy due to the fact that they set up their expectations very high and keep forgeting that the service staff is there to service them not to be their servants. Unfortunatelly in this kind of business is very hard to satisfy everybody. The staff is doing their best to look after the customers to the best of their abilities.. I would say to everyone at the dealership KEEP UP THE GOOD WORK because good,dedicated and professional staff keeps the dealership in business and everyone employeed as well retaining the customers and gaining some more. Thanks again to the Parts Mngr George Azar and his team for looking after my issue and keeping me as a satisfied and pleased customer.

We purchased a car from this dealer and we really - Christine

We purchased a car from this dealer and we really appreciated the professionalism and much enjoyed Abdalla services and his guidance. Our appreciation goes also to the finance manager. Well done you all Bytek guys!

This dealership provided excellent service for my - Pat

This dealership provided excellent service for my purchase of a Volkswagen Tiguan. I'm very happy with the team there.

Very bad place to buy car on this place cheating people - Anjeza.gresa@hotmail.co.uk

Very bad place to buy car on this place cheating people vorkin in there don’t do that mistake

5 Stars – Outstanding Service from Sam at Barrie - Tracy

5 Stars – Outstanding Service from Sam at Barrie Volkswagen! I had an incredible experience working with Sam at Barrie Volkswagen. From start to finish, his service was nothing short of exceptional. He consistently checked in with me while I waited for my car, always took my calls promptly, and went above and beyond to ensure I got the exact vehicle I was looking for — and he found it within minutes! Sam is extremely polite, professional, and genuinely cares about making the process smooth and stress-free. It’s rare to come across someone so dedicated and attentive. I highly recommend purchasing a vehicle from Sam — you’ll be in great hands!

I just purchased my first brand new car and I am very - Melissa M

I just purchased my first brand new car and I am very happy I bought it from Owasco. As far as car brands go I must say that Volkswagen produces a very good product, the vehicle styling and appointments/options as combined provide a very good looking and functional vehicle, it is very easy to drive and a lot of fun. I am very happy to have purchased this vehicle from Owasco, the entire sales process and vehicle pick up experience was flawless, it was everything I expected. Many thanks to; Said, Renata and Bobby. This sales and management team took the time to work with me and was able to provide a fair deal for all, I appreciate the value for the price I paid for my vehicle. For future vehicle purchases I will look to VW and Owasco for similar experiences going forward. If you are in the market for a VW Group vehicle I strongly recommend you give Owasco a call. Make sure you speak to Said or Renata they will take care of you. To Said, Renata, Bobby thank you very much for the positive experience and I look forward to working with you in the future.

Very satisfied with the financing of our vehicle moustafa - Paigemurray880

Very satisfied with the financing of our vehicle moustafa was very helpful made the whole process very easy and effortless for us! Much appreciated!

We just leased our new Taos. - Jo Hardy

We just leased our new Taos. We had the salesman Muhhomad , Great guy, excellent service!! Best decision we made and our car was on the lot with lots of inventory unlike other dealerships where it was a factory order with 3 month wait time. When you go as for Muhhomad you will receive excellent service and a super nice guy! Joanne

Just traded in my GTI for a Golf R, Great service and - ali360

Just traded in my GTI for a Golf R, Great service and selection at this location. Not from the area but they made the trip worth the while. Thanks to the whole team

Review for the Purchase of a New 2024 VW GLI. - Alexanish

Review for the Purchase of a New 2024 VW GLI. Sales – 5/5 I found the vehicle I liked, contacted the sales department, and Impreet was assigned to my deal. Dealing with Impreet was easy — he was professional, understood what I wanted, and knew the product well. We were able to put a deal together fairly quickly without any issues or misunderstandings, which proves he appreciates customers’ time and understands their needs. Highly recommend Impreet to anyone who values time and appreciates honesty. Documentation – 1/5 After the deal was finalized, I had to arrange some paperwork such as insurance, bank details, etc., which I emailed to Arty. I also advised that I wouldn’t be taking any additional insurance or coverage and requested the documentation be prepared so I could stop by, sign ahead of time, and schedule delivery. I did not receive any response via email. I then called several times but was unable to reach Arty, so I had to visit the dealership in person. All I can say is, when we met, I felt a very unfriendly attitude. I get it — if you're not interested in any add-ons, you’re not a good customer since no commission is generated. Delivery – 2/5 The vehicle was set for delivery on a weekday evening. When I arrived and inspected the vehicle, I found a few stone chips, including one on the front driver’s door, along with polishing marks and poor detailing. I notified the delivery person but was told nothing could be done and that someone would contact me the next day. The least I expected was a simple apology — I understand the world isn’t perfect. Keep in mind the vehicle was brand new; if it were used, my expectations would have been much lower. On the positive side, the front license plate holder was not installed, and I was asked if I wanted it installed. So, if you’re someone who prefers side plate holders, your front bumper won’t be drilled automatically. Post-Delivery & Service – 3/5 As promised, I received a call from Domenic the next day. He was very straightforward and professional. I explained the delivery issues and was asked to leave it with him for a resolution. Detailing was not a problem — Domenic told me to bring the vehicle in, which I did, and I have no complaints there. However, the issue with the paint chip on the driver’s door remained. We went back and forth on it. As compensation, I asked Domenic to touch up the chip as best as possible and throw in a set of winter mats. He took the request to his manager and came back with another offer — the dealership had a similar vehicle on the lot and could swap the door. I agreed, with one condition: it must not affect any electrical functions. Spoiler alert — it did. We agreed on a date, and I dropped off the vehicle. A loaner was provided. The door swap was done by a third-party body shop in a timely manner — no complaints there. However, my saga was just beginning. After the swap, I started having issues with the memory seat and mirror functions. I later found out the door came from a lower-trim GLI that didn’t have those features. The issue required multiple visits to the dealership and leaving the car each time. Again, a rental was provided. After several attempts — which included replacing modules, harnesses, and programming — the issues were finally resolved. On at least two occasions, I was told the issue couldn’t be duplicated and the vehicle was ready for pickup. Thankfully, I work nearby and was able to come in and demonstrate the problems myself. Special thanks to Taylor (Warranty Manager), who was very polite and understanding throughout the process. Unfortunately, everything mentioned above took a lot of time — and time equals money. I hope your experience will be smoother than mine. P.S. I requested my service history (work orders) via email from both Taylor and Domenic, and also asked for a follow-up. I received no replies. Once again, I had to visit the dealership in person just to get the paperwork. I genuinely wanted to leave a solid

Service department never answers the phone and will not - Very Disappointed

Service department never answers the phone and will not return my calls. It is extremely frustrating and a massive inconvenience for me to have to physically drive to the dealership in order to speak to someone. I would not recommend anyone purchase a vehicle here. Very disappointed in the customer service.

Really poor experience with the Sales staff, Aida and the - Peter Redpath

Really poor experience with the Sales staff, Aida and the service team. I bought a used car and reported issues with the bluetooth less than 2 months into purchase, after I had spent some time troubleshooting myself. They said I would have had have reported it within days to get it looked it without incurring costs. I understand it's a used car but it's not like you test bluetooth on a test drive. Really bad experience and I wouldn't recommend anyone purchase a car from them.

Can't say enough positive things about our experience - maureenfyke

Can't say enough positive things about our experience with Walter Maldonado and his team at St. Catharines Volkswagen (Johnny, Ben, and Darya). If you are in the market for a new/used vehicle, we highly recommend you reach out to Walter! Walter and Johnny took very good care of us, addressing all of our questions and concerns, and ensured we got a good deal on our vehicle. Then Ben and Darya helped on the back end to ensure we had the optimal financing approach and everything we needed. Positive experience from start to finish and we highly recommend!

Very incompetent service advisors at this location. - arlo22

Very incompetent service advisors at this location. They seem to like wasting people's time. Lack of communication skills in the service department is extremely frustrating. Mohammed booked me a service appointment but he was a no show and the technician who was supposed to work on my vehicle was also apparently not there. This was the second time I had an appointment but was not advised beforehand that service would be unavailable.I was told this by another incompetent advisor named Ani who was dismissive and unhelpful. Simply unacceptable considering I bought a 60k car. Way to lose a customer!

Disgusting customer service, I went there this morning, - blasko88

Disgusting customer service, I went there this morning, with intention on buying a hat and a golf gti, I walk in grab the hat notice no one is at parts desk, because there never is, I was just here last week paid 65k for a golf R with my brother, after some overweight sales man sees me with the hat now looking at cars, he doesn’t ask me any questions about if I want a car, guy yells out in a busy dealership for everyone to hear, HEY YOU GOING TO PAY FOR THAT HAT! I was very embarrassed to say the least, I let staff know how that made me feel and they kicked me out the dealership, these people are racist and prejudiced pls do NOT buy a car from them, unless your white dong even go in there unless you like being treated like a criminal and embarrassed.

This place was great until it wasn't. - Sarah Jones

This place was great until it wasn't. Great French Vanilla machine, and complementary vacuuming of my car, however, I can do both of those myself. The car took two days to repair instead of one - they charged me for a car rental and only ended up paying for one day. They let me know while I was on my way to pick up the car that they would need another day. After several conversations about the car rental, I was told that only the General Manager could provide a store credit. On another visit, they gave my car back to me and parts fell out of the engine area as I drove away! The manifold cover ($208) wasn't fixed on properly, there was a socket wrench still inside the vehicle and the engine cover emblem ($27) was missing.

Our friends at T+C are the best. - James

Our friends at T+C are the best. We stopped by and of course buying cars has been a nightmare during covid. Andrew Lee and Dan Banh helped us narrow down our choices. We told them what we were looking for and they reached out when a rare used car came in. Not pushy, just looking out. Entire process was super communicative and these guys took time to explain nuances/features across years and trims. Pricing was competitive. Car had minor issues after delivery, which was a pain but service took care of it without question and was very thorough. The patience was the best, not rushed like other dealerships. The breakdown of features was helpful across models/years to help us pick.

Honest reliable service that I can trust. - brad.lucindaplus2

Honest reliable service that I can trust. Fantastic service and tech team. Never disappointed and will continue to use Lauria for future service needs.

I had a very disappointing experience at Volkswagen - joanna.kozminski

I had a very disappointing experience at Volkswagen Woodbridge after trading in my Toyota and purchasing a new vehicle. It took the dealership over a month and three separate cheques to finally pay off my Toyota loan, which led to missed payments, repeated calls from Toyota, and negative impacts on my credit. The staff, including GM Abhi Arun, were unprofessional, unresponsive, and showed poor judgment throughout the process. Instead of resolving the issue, Mr. Arun was more concerned with my tone and even made dismissive remarks, making me feel discriminated against and ignored. I would not recommend this dealership due to their lack of professionalism, accountability, and respect for women.

Great atmosphere, no pressure sales. - Scott

Great atmosphere, no pressure sales. I talked to both the salesman and the manager, as well as was allowed to test drive a 2024 Tiguan (5 seater), and sit in a 7 seater (it was another customers car) so I could get a feel for the 7 seat option (which appealed to me). I put a reserve on a new 7 seat Tiguan with them, mainly due to this great experience.

I bought my first car from Brantford , it was GlI I - Laurie

I bought my first car from Brantford , it was GlI I loved it. Yesterday I bought a new Tiguan. The sales team was great. A big thank you to Dave and Melanie.for all their help. Love my new SUV

I recently had the pleasure of purchasing a Volkswagen - charnijmeh

I recently had the pleasure of purchasing a Volkswagen from Pickering Volkswagen, and I cannot praise Kyle Hohenwald enough. Kyle made the entire experience truly fantastic. My 17 year old friend was getting her first car and it was a surprise. Kyle went above and beyond to make it an exciting and memorable moment for her. From the moment I stepped into the dealership, Kyle greeted me with genuine enthusiasm and professionalism. He took the time to understand my needs and preferences. His knowledge about Volkswagen cars was impressive, and he answered all of my questions with expertise. Kyle delivered on every promise he made. He ensured that the car I chose met all my requirements and even went the extra mile to accommodate my extra requests. His attention to detail made me feel valued as a customer. Throughout the purchasing process, Kyle's high level of customer service was impressive. He was always available and promptly responded to calls, emails and texts, keeping me updated every step of the way. His friendly demeanor and genuine care for his customers truly set him apart. Thanks to Kyle's exceptional service, my friends first car buying experience was nothing short of amazing. I would highly recommend him to anyone in search of a Volkswagen. If you're looking for a stress-free and enjoyable car buying experience, look no further than Kyle Hohenwald, George and the entire team Pickering Volkswagen.