Absolutely Horrible Experience – Do NOT Trust This - Josstay3
Absolutely Horrible Experience – Do NOT Trust This Dealership!
As a single mother of two, one disabled, I spent my last $4,000 on a "new family vehicle" from this dealership, only to be handed a disaster. I was sold a car listed as a Lexus, but it turned out to be from Village Chrysler. Almost immediately, I had issues: bald tires, no windshield wipers, sluggish acceleration, and grinding brakes. They did nothing but replace a wiper and tell me the rest was fine.
Months later, I found oil leaking, a poisonous smell inside, and continued sluggish performance. Despite a 2-year warranty, they told me the repairs were too expensive and suggested I replace the car—at my expense. After months of calls ignored, I was offered a pathetic selection of cars and pushed to resell my vehicle at auction.
This dealership doesn’t care about its customers. Stay far away if you value your time, money, or safety.
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