I bought a dodge challenger from Etobicoke Motors Inc. - mclachlen
I bought a dodge challenger from Etobicoke Motors Inc. March 28/2026, 20 minutes after leaving the dealership, the check engine light came on. I called the dealership that evening and advised Shan Shaukat that the check engine light came on soon after leaving. I brought the car to my mechanic March 30/2026 to have it diagnosed, the code reader read P0420 catalytic converters for both banks. I contacted the dealership again by email April 2/2026 and uploaded pictures of the code reader and the diagnoses. Emails went back and forward in which I provided 2 quotes from different mechanic shops for replacement of both catalytic converters. After many emails I settled for a refund of $1500.00 which was less than both quotes being $3700.00 and $4300.00, I settled for the refund because I wanted my trusted mechanic to do the work. The owner of the dealership kept stating he wanted his mechanic to take a look, He could do the repairs for $1500.00 max, I'd have to take time off work, travel 3 hours, stay at a hotel and be without my car for a few days. Warning lights because both quotes stated 4 hours labour. I took into consideration the cost of loss of work, travel and accommodation when settling for the $1500.00 refund. I paid an extra $999 to have a safety and certification completed which I assume was the mechanic he was taking the car back to. After receiving the etransfer of $1500.00 I called and booked an oil change and investigation on repairs, due to high volumes I was booked for June 1/2026. Once the car was on the hoist my mechanic called and advised me there is no way this car should have passed a safety. Exhaust is coming into the car because there are holes in the back end (trunk), exhaust pipes ready to fall off, the trunk is caved in, the back bumper is not attached, there are gaps in the pipe welds, it is horrendous, a total hack job, not safe at all. I have been breathing in the exhaust as well as any passenger and now can understand why I have been having frequent headaches and breathing issues. People complaining of the smell the car gives off. I have videos of the underneath, pictures and emails for proof of the situation and the fraudulent activity. I want to return this car, get my deposit back, cancel the financing contract. I have contacted the dealership again June 1/2026 by email, sending pictures and the videos requesting to return the car and no reply.
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