481 Ontario Used Car Dealers

This was my 3rd car purchase from this dealership. - talktorazaq

This was my 3rd car purchase from this dealership. My 3rd experience was very disappointing. I bought a GMC Acadia,2011 with 235k mileage for $6000. I called Maroun, the owner because of our past relationship to complaints about the transmission and jerking concern when climbing high terrain and i was taken aback by his reaction. He told me why was I complaining because I bought a cheap car. He told me he was too busy that i should stop calling me again and cut me off the phone. I had no choice than to continue to use the car I went to another dealership to trade-in the car and I was told the car is an accidental car with 2 insurance claims on it which was not disclosed to me at the point of purchase. I used the car for 5 months with a mileage of 343k mileage and wants to trade in the car for another car and Maroun offer to buy back my car for $700 that I should go and sell the car privately and come back to buy any other car of my choice at his dealership. I just walked out of the dealership, stunned and speechless. That would be my last purchase at the dealership and advise prospective buyers to just be wary…..

@well what should I say about a company that is... - larrysemark01

@well what should I say about a company that is worthless. I bought a 2014 Malibu just before Christmas of last year. Trying to get in touch with them for at least 4 months due to key fobs breaking. Couldn't get through to anybody. There are total scam ripoff. They delivered a car late at night so you couldn't see the damage. I just called them a week ago and they said that I never purchase the car there. Then they had the dacity to tell me that I broke the key fob. I believe anybody that had bought a vehicle from there should head to the better business bureau and deal with this company. When I spoke to the person on the phone he kept calling me a liar then he change the subject where he wanted to tell me a new vehicle. I have witnesses of the argument and disagreement that I had with this so-called salesman or sales manager. I even went further to the financial institution and received the bill of sale showing and stating that I purchased this Chevy Malibu app at Queens auto group. I believe the better business bureau should step in to this company and shut them down. They are not a legit company they do not have customer service. I would never recommend this company to anybody never

From start to finish, a trouble-free experience. - shipleyas

From start to finish, a trouble-free experience. Steve was professional and helpful. Excellent explanation of the vehicle.

Great guys to deal with . - Gary

Great guys to deal with . Nice cars to pick from . I would recommend them 100%

I spent days back and forth on a purchase of a certified - Shawn Gusz

I spent days back and forth on a purchase of a certified pre-owned 2021 Audi RSQ8 with 25K (a $127,000+HST Purchase). There was a notable miscommunication and the vehicle was not as described when I went to pick it up. The deal was dead and I was extremely frustrated due to the lost time. While this may sound like a negative review, what sets a dealer apart and gets them from 1 star to 5 is how they handle a bad situation. An unreputable dealer will simply brush you off and not be concerned about their reputation. Audi Niagara's management team got involved right away when they discovered my frustration and not only worked to fix their process and policies on how they handle issues like this in the future, but worked with me tirelessly to get the deal done, making the appropriate concessions on the vehicle to account for the initial experience. THIS is what sets a good dealer apart from a bad one, how they fix problems and address customers concerns. Any dealer can more or less be A+ most of the time, but when you get one that works hard to make sure they put every effort in to make a poor experience a good one, that's when a review like this becomes even more valuable and relevant. Excellent recovery to the team at Audi Niagara.

I Purchased A Audi A6 Quarto in April..Navid...TJ and... - Steve K

I Purchased A Audi A6 Quarto in April..Navid...TJ and Iraj were Amazing Honest And Made me Feel the Purchase was the Best Yet

I have been going to this dealership when it was a Suzuki - Auibashir

I have been going to this dealership when it was a Suzuki dealership. I always received excellent service. My son bought his cars from here and I bought 2015 Mustibishi RVR with Jimmy's recommendation. Jimmy and Sean were a great team. Since the new owner took over there has been a constant turnover of Service Managers, but the mechanics are good as my car is running smoothly.

Purchased a vehicle with Jermaine in December 2024, - carleymorrisseau

Purchased a vehicle with Jermaine in December 2024, dealership charged me a bunch of extra fees and an extra $899 admin fee. I tried contacting the dealership and was put in contact with Tim, the manager and he refuses to refund the duplicate $899 fee. Additionally, dealership left the gas tank on empty and the oil overfilled. Horrible customer service by Jermaine and Tim the manager who refuses to refund the extra fee or make things right. I encourage you to double check your paperwork before signing.

Con artist to the max Bought my car in august, 2011 with... - Jordan07

Con artist to the max Bought my car in august, 2011 with full warranty that I paid $2700 CASH for. Engine blows up in early January. All receipts for all oil changes done before due AND upgraded oil because there dealership did not have the proper oil my car calls for. Now Sam refuses to answer. Stole my money and does not reply. As I can see he’s seen my texts (ISO) and I’ve called many times looking for an update. The man as no business sense to him & will now face criminal charges. DO NOT GO HERE.

Bought a certified truck with yellow sticker drove 6 - Nicklelandscaping

Bought a certified truck with yellow sticker drove 6 hours to get it ended up having a pile of issues so I brought it back to be repaired then once I got it back again I bought to a shop in town and the truck needed over 5 grand in repairs to be road worthy would not suggest buying anything from here

Bought a C7 vette from Lee and traded mine. - dthomson

Bought a C7 vette from Lee and traded mine....what's all the negativity about....Lee was great to deal with and very fair on trade value.....only just bought...but very happy with the transaction and Lee Munro.......

Riya Rashmawi of that car place London. fraudulently... - andy.howeisland

Riya Rashmawi of that car place London. fraudulently sold a boat to me last month claimed the engine was sound and winterized. It was cracked and painted on the engine block to cover the damage. I am out 8k for a new motor

needed a truck right a way and talked to John Duncan and - fred

needed a truck right a way and talked to John Duncan and manager James they had what I needed and I couldn't be happier

Paid cash. - takrl

Paid cash. Paid for it to be certified. heard a noise and took to my mechanic where I was informed the car WAS NOT OK. Took this to Weston Motors where I was told to wait. 30 hours later they have not returned my calls. Heck, I got the car xxxx near empty and immediately found out I had to purchase a new gas cap. Not impressed

Tim made the process quick and painless. - cathym

Tim made the process quick and painless. The windshield had a chip and he had it replaced quickly. He also made it clear if there was a problem to call him. A most positive experience. Thank Tim!

George. - David D

George. He is just a real good, honest gentleman. Great Service. Buy a vehicle here..

Just bought my dream car 1988 corvette mint condition - RonaldHarper249

Just bought my dream car 1988 corvette mint condition just like the dealer said on phone they are the nicest people I ever dealt with in my life and I am 71 years old

I get so anxious dealing with Car Salesmen. We... - syhuston

I get so anxious dealing with Car Salesmen. We appreciated the straightforward no games approach here. We will definitely come here again when looking for a vehicle. We drove from London and would do it again to deal with Soy and Adnan. Thank you guys for taking the stress out and making our new to us purchase exciting. The way buying a vehicle should be!

Highly recommended! - Antonio zarnoucci

Highly recommended! Good service! Definitely going back! Amazing prices! Quick, efficient and transparent financing options!

Very honest dealer with hand picked cars the owner buys... - Cal

Very honest dealer with hand picked cars the owner buys and sells them himself. They take pride in what they offer will recommend to my friends and family

Amazing and respectful experience. - morriseyanne

Amazing and respectful experience. Promptly seen as soon as I walked in. James was attentive to my needs and honest. My lesson on the bells and whistles was in depth and thorough.

I had phenomenal experience with Rabee he is - olanibikila03

I had phenomenal experience with Rabee he is knowledgeable, friendly. I felt valued as a customer the car buying process made was as easy as grocery shopping. I highly recommend their quality service.

By far the best Kia dealership I’ve been to! - amanda_

By far the best Kia dealership I’ve been to! Unfortunately had to have my car towed to another Kia recently & it just stultified why this one is amazing! They go above & beyond for their customers

Sam is a no B.S. straight shooter. He laid the cards on... - Darrel

Sam is a no B.S. straight shooter. He laid the cards on the table no pressure and was respectful and let us make our own decisions and kept his word til the end. We got good value for our money and a fair trade. Defiantly recommend them for used vehicles!

I have been a customer of this dealership when it was... - wherearemytyres

I have been a customer of this dealership when it was called Yonge North Mitsubishi for 10 years servicing there at least 3 Mitsubishi cars at a time. I have swapped and stored wheels there for 10 years until...they have claimed that I did not leave my wheels in storage with them and now I am forced to fight to get back the all weather wheels for my family's 3 cars. The dealership has rejected my claim immediately without investigating properly what has happened and treated me very badly. I did not expect this after being a loyal customer of the dealer for over 10 years. If I have to buy new original wheels that is going to cost me $ 15,000 or $ 7 to 8,000 if I settle for non original equipment. My mistake has been that I trusted my dealer too much and did not notice that the invoices did not exactly describe the job done. My whole family is devastated by the way we have been treated and will never service our cars there again. They should realize that wit their behavior they have lost a few thousand dollars revenue per year from my 3 cars.

I have 2020 Sentra. - joe

I have 2020 Sentra. The car was recalled for rearview camera (the car really has problem). I also have had driver side door issue. This was the 4th time. It doesn’t open. We (me and my wife) needed to go to driver’s seat from passenger side. It started operating normal after a day or so. I didn’t see it as a big problem thinking that pressing something might have caused it. This time it coincided with the recall and I asked them to look into it. They asked 160 dollars only for diagnosis. I refused to pay expressing that it’s almost the same kind of problem as rearview camera issue. I have been driving the car for less than 3 years now. But saying that it doesn’t have warranty anymore they refused to see the problem. I insisted and the manager resisted more strongly. The car screen also shows warnings about sensors and other stuff now and then. As my wife liked the car dashboard and its sport look from outside I didn’t care much about the little issues. I and my wife decided to sell the car and have higher quality brand. We’ve had enough. By the way, I went to a mechanic on my home and the mechanic solved the door problem for 20 dollars.

Best Place to Buy An Audi - AlvinC

Finally a car dealer you can trust! Our Audi Q5 runs like new! My dad was a used car dealer, so I believe I know a thing or two. These guys don't waste your time trying to impress you with their coffee machine. He listened to what we needed and gave us a great deal compared to others in the area. He was honest about the differences between cars he had and steered us to what was best for us, (not necessarily what was best for him). He even installed brand new brakes. I waited a couple months to post this review, to make sure the car was as good as he said. The Audi dealer and our old mechanic both say this car is in great condition. Royalty was friendly and helpful, offering to assist us long after the purchase. For my next car, I'm going to Royalty first.

Auto Space dealership has sold me and my family a total... - DJ

Auto Space dealership has sold me and my family a total of 6 cars in the last 5 years and we have all been very happy. Thank you Auto Space!

Exceptional customer service - Jburkett

I had the pleasure of dealing with Michael P at SAAB of KW with the recent purchase of a Murano. I would highly recommend this dealer and, in particular, Michael, who went above and beyond in every respect, including arranging for my new car to be delivered to me in the GTA. Thank you Michael and job well done.

Found the exact truck I asked for - Jeanie

I happened to mention that I wasn't as in love with my SUV as I thought I would be and that I wanted to go back to a truck. Nigel knew that I wasn't actively looking but happened to find a truck with every option on my long list, and even on sale. There was no pressure to buy, and he was more than patient with all my questions. The truck I purchased was brand new and needed an accessory swapped out and Nigel made sure this happened quickly. He even delivered the truck to me when I couldn't make it there during their regular hours. I had a small issue with my truck several months later and he assured me that the amazing team at the dealership would take care of it, even though he had moved over to one of their other companies. AJ stayed late to set me up with a loaner truck and put my truck into their garage for the night. He called me the next day to keep me up to date on what was happening and was fantastic to deal with. Darryl fixed the window quickly and even took a look at a separate scratch he had repaired for me to make sure it was still ok! A Great group of people from sales to service is what sets this group of dealerships apart from the others. I'll be sure to seek out Nigel when looking for a second vehicle.