482 Ontario Used Car Dealers

Roshni is fantastic… go see her for all your needs! - futurelmab2023

Roshni is fantastic… go see her for all your needs!! 10 thumbs up, love our new Jeep

I do not recommend this dealership or any dealership that - dmollicone3

I do not recommend this dealership or any dealership that has ties to it, including Tilbury Chrysler.

I was in for a recall and it was completed in good time. - glennisadams

I was in for a recall and it was completed in good time. Thank you

Sun auto with Aniel at the helm was simply an amazing - Dmann0144

Sun auto with Aniel at the helm was simply an amazing experience Very professional and business friendly I highly recommend this dealership and salesman

There are a lot of positives to this dealership. - Shane Delorme

There are a lot of positives to this dealership. Very friendly, informative. Having dealt with service too I can share the experiences. Previously, I had purchased 9 vehicles from another dealer. I changed and made a deal to purchase at LH. Now, I made an inquiry, I received information, follow ups from sales. Worked out a deal on my 2022 trade. And signed the documents. Next day, I receive a call, they wish to talk about financing? Hmmm, we have financed my current truck with Ford credit and 5 previous. Never a late payment, never a missed payment. I get the call, I return the call. I call back a second time and send 2 emails. No reply. I’m wondering what is the issue. It’s frustrating to not get the information. When you think you have a deal. Although, I declined all the extras they were selling. So I thought it best to simply cancel this deal. They seem very busy and I thought each deal was important. I remember when you made a deal, shock hands and signed and it was a deal. Now days, I guess not. Dealer reserves the right to change the deal or modify it or do whatever. I don’t know because I did not wait around to find out. I’m disappointed and I did not expect this to happen. Pros and cons to ever dealership and situation. I wish LH nothing but, the best. They just won’t be getting my business.

Exceptional Experience at AutoRama! - Atefeh Ghasemzadeh

Exceptional Experience at AutoRama! I recently purchased a used car from AutoRama and the process was seamless and enjoyable. The entire team was knowledgeable, courteous, and made me feel valued. Faye’ warmth made me feel so comfortable. From inspection to paperwork, every step was transparent and stress-free. AutoRama exceeded my expectations! Highly recommend for a hassle-free, customer-first car buying experience. 👍 5/5 stars.

Fabulous experience purchasing 4 vehicles from this - LM

Fabulous experience purchasing 4 vehicles from this dealership. The team is highly professional, knowledgeable, motivated and a pleasure to work with every step of the way. They also offer an excellent selection of vehicles. I would highly recommend this dealership to anyone looking for a great buying experience

Sal Ghadie and Kass are an exceptional team who truly - Mr. Liverpool / Fred the Chef

Sal Ghadie and Kass are an exceptional team who truly connect with their clients and pay close attention to every detail. Their years of experience were evident from the start—they understood exactly what I was looking for and made the entire process seamless and stress-free. It’s because of their professionalism and dedication that I have now purchased four vehicles from Star Motors.Sal Ghadie and Kass are invaluable assets who genuinely believe in customer satisfaction and go above and beyond to ensure a positive experience.A special mention also goes to Josee in finance and Nate on delivery—both were fantastic and added the perfect finishing touch to an already outstanding experience.I highly recommend anyone in the market for a new or used vehicle to reach out to this outstanding team. Their professionalism, attention to detail, and commitment to excellence are second to none.

This crook dealer gave me the worst car buying experience - neal

This crook dealer gave me the worst car buying experience ever. They showed me an old carfax report to hide an accident claim. Also put the worn tires just before the delivery. and lied another the extended warranty. STAY AWAY FROM THEM

I put my Jeer wrangler in for peace of mind service. - Henry

I put my Jeer wrangler in for peace of mind service. I looked and noticed they did not rotate the tires and i am not sure they even did any kind of inspection. Everyone looked like they were half asleep there, Please avoid this location for service at all costs.

Buying my 1998 Saturn SC2 at Favorit Motors in Delair was - Christina

Buying my 1998 Saturn SC2 at Favorit Motors in Delair was great. The staff was friendly and pressure-free, and they were completely transparent about the car's history. The paperwork was quick and easy, with no hidden fees, letting me drive away happy the same day. Highly recommended for a simple, honest car purchase.

I recently visited Bay King Motors for a recall and some - Vimal B

I recently visited Bay King Motors for a recall and some routine maintenance, and I couldn’t be more impressed with the experience. My service adviser, Jenna Barber, was an absolute pleasure to deal with from start to finish. She is incredibly courteous, welcoming, and has a genuinely helpful attitude that immediately puts you at ease. Jenna took care of everything seamlessly, keeping me updated regularly on the progress of the work being done on my vehicle. Her communication was clear and proactive, which I truly appreciated. Once the service was complete, she even arranged a prompt ride to pick me up from home so I could retrieve my vehicle—another thoughtful touch that made the entire process smooth and stress-free. Overall, the professionalism and customer care I received were exceptional. Thanks to Jenna and the team at Bay King Motors, this was one of the best service experiences I’ve had. Highly recommended! Vimal B

I recently bought a beautiful SUV from Kashif Babar from - Alex

I recently bought a beautiful SUV from Kashif Babar from Durham Mercedes-Benz. I was incredibly happy to work with him. Kashif is absolutely patient and he explained every details of the vehicle I bought. He patiently answered all of my questions and he was very knowledgeable about the latest vehicle models. Kashif and the entire team members are friendly and we are enjoying our new members in our family!!!

I went in to look for a ford escape and I found one that - Daves

I went in to look for a ford escape and I found one that I liked in the lot went to get a sales person and he came I showed him the car that I want to test drive. I asked him the price and he said check it yourself on the phone. I asked him to get the key for the car, he went in the building and I waited for him to bring the key on the parking lot for 30 minutes. He never came with the keys. So I decided to leave. Never go there they are very rude people I will never go to that place again. Iv been ignored not treated with respect I will never go there again.

Buyer beware! - N

Buyer beware! Find another dealer! Dont do it! After they take your money and trade ownership all communication stops. Sales ignores you. Business managers ignore you. After multiple phone calls, emails and texts going up the chain to the business manager, you might get exactly what you started with. Your money and your car back. Please don't waste your time here like I did.

I bought a used car from Ken Shaw and Alex was my - Trevor A

I bought a used car from Ken Shaw and Alex was my salesperson. He was amazing. He went over and about to make sure all paperwork was done right and was always able to meet me or answer my calls. I highly recommend buying from Ken Shaw and using Alex as your sales rep.

Recently I purchased a new 550E from Budd's with the - dave

Recently I purchased a new 550E from Budd's with the assistance of Lee. From the moment I walked in the service has been exemplary! The sound advice I received allowed me to make an educated and informed decision with no pressure tactics. The entire team has been a pleasure to work with from Rob ( the GM ) to Linh in the office along with many others. A big shout out to Lee who was courteous , knowledgeable , honest and a pleasure to deal with. The detailers also did a phenomenal job preparing my new vehicle in a tight time frame. I must also mention Schalk , their product specialist , who came to my office on a Saturday to give me a thorough lesson in operating my car. There were hiccups as the vehicle had to be transferred from another dealer outside the province and the freight was delayed but, even though it was beyond their control , they handled it expertly and professionally.

Pembroke Honda Service: Thieves in Uniform Stay far - spencer

Pembroke Honda Service: Thieves in Uniform Stay far away from Pembroke Honda’s service department. They are nothing but a money‑grabbing scam operation. Twice I agreed on a price, twice they added “mystery charges” and held my vehicle hostage until I paid. The techs ignore customer input, invent bogus diagnostics to pad the bill, and even “lose” warranty parts so you can’t claim reimbursement. Their communication is garbage, their excuses are laughable, and their only goal is to squeeze every dollar out of you. This place doesn’t provide service — it provides theft disguised as service. To anyone in the Ottawa Valley: avoid this service department at all costs. Since moving to this area, I’ve had nothing but terrible experiences here. On two separate occasions, we agreed on a billing amount — yet when it came time to pay, “mysterious” extra charges appeared. Both times I had to personally fight with their staff to get reimbursed. The technicians don’t even respect customer input. They’ll go against your wishes because they “know better,” handing out empty, scripted responses just to claim they’ve “provided the requested servicing.” I’ve brought them issues diagnosed by another qualified tech, only to watch them deliberately chase a completely different problem — conveniently one that costs more money. And if you think your warranty protects you, think again. They’ve “mistakenly” thrown out warranty parts so you can’t claim reimbursement, then offered to take it off your bill at half the cost while still charging install/diagnosing fees that likely took the tech seconds to perform. This isn’t a Honda issue; it’s this dealership specifically. They operate like a money grab, holding your vehicle hostage until you pay whatever they decide to tack on. Communication is slow, unprofessional, and dismissive. The manager even had the audacity to claim charges were “legit” despite them not appearing anywhere on the invoice. I will never return here and strongly recommend anyone in the Ottawa Valley take their business elsewhere. There are plenty of other options — don’t waste your time or money on a department that thrives on hidden fees, bogus diagnostics, and shady warranty practices.

My advice? - Mike

My advice? Stay far away from this dealership. We had a signed bill of sale with an agreed amount for my trade in. They went over it my trade, drove it and gave me a price we agreed to. Super excited to pick it up m a few days later and they tell me I owe another 1600$ for my trade as it need some repairs??? The sales manager George "lyin" McAllen, the sales manager told us the repairs were needed so the car could go to auction...well 2 days later it's for sale in their lot. We "negotiated" it down to $1000, because at that point I had already switch my insurance and dealer had flipped the plates. We felt like it was a shake down. Avoid this dealer at all costs, and if you do go, do not give them a deposit!

I have had the best experience with Car On. - Bonita.L

I have had the best experience with Car On. Thanks to Steve and Oliver. I was very anxious about this purchase because I live out of the area, I didn’t even know this company existed. They did a great job to remain friendly and patient while helping me through this purchase. Steve and Oliver were both very quick to answer any and all of my questions basically any time of day. Their response time proved to be immeasurable. I almost decided to switch cars after everything had been finalized. They walked me through would that process would be like and didn’t try to force or influence me to make any decisions that were not my own. I have read many mixed reviews on this company but decided to see for myself what the experience would be like and I am glad that I did. I truly believe this was the best decision I could have made. The day before my car was to be delivered to me they discovered I owed an immense amount of parking fines. Again they remained kind patient and understanding and gave me the time I needed to resolve and clear these fines. Once this had been taken care of they took no time to hesitate and had my car delivered the next day. I really thought after all my trouble and having them back out of my delivery date they would have taken longer to get it to me. My car arrived safely to me without any issues and it looks better in person than it did online. I have watched other people like my husband purchase cars from other dealerships and I have seen how uncomfortable and stressful it can be, other dealerships make it very clear they just want to make a sale and be onto the next customer. Car On was the antithesis of that. Thank you guys so much I love my new car! 2021 Toyota Highlander!

DO NOT GO TO THIS DEALERSHIP. - eve.dy64

DO NOT GO TO THIS DEALERSHIP. WE WENT THERE YESTERDAY, DID THE TEST DRIVE, GOT APPROVED FOR FINANCING, PAID FOR THE DIAGNOSTIC, WE WERE TOLD IT WILL ONLY BE A FEW HOURS, WE EVEN GAVE THEM MORE TIME BUT WHEN WE GOT A CALL THEY SAID THAT THERES A LOT OF ISSUES LIKE $10,000. WORTH. COME TO FIND OUT THAT THE CAR WAS ALREADY SOLD TO SOMEBODY ELSE. THAT DEALERSHIP IS VERY UNPROFESSIONAL. DO NOT GO THIS PLACE. IF YOU WANT A HIGH END CARE, GO TO THE PROPER DEALERSHIP.

Exceptional Service – Customers for Life! - Lee

Exceptional Service – Customers for Life! "If you want to see 'Movement that Inspires' in action, go to Cambridge Kia. Our recent experience with their service department was world-class. Ian Pickering and the entire service team deserve a special shout-out for their devotion to resolving our issue; their collective professionalism and problem-solving skills are a true testament to the brand. It is quality dealers like Cambridge Kia who build customers for life. When presented with a problem that is in their power to fix, they don’t just resolve it—they excel. We are officially lifelong customers and will be going to no one else for anything from now on!"

I recently purchased a car from this dealership and was - nat

I recently purchased a car from this dealership and was told the tire pressure warning light would reset after driving for about 20 minutes. It didn’t. When I returned the next day, I was informed the sensor was dead and would be replaced. I was told the part had been requested and I would receive a call once approved. After a week with no update, I followed up multiple times by phone and email and received no response. Driving with an unresolved tire pressure warning is a safety concern, I would not recommend anyone doing business here.

Good service and performance is nice. - Safiqul

Good service and performance is nice. I appreciate their service and support.Maybe I will go that location next time.

Service won’t even call me back. - Matty

Service won’t even call me back. I feel like I’ve been scammed out of my $3000+ extended warranty. Makes me want to sell my Crosstrek.

Jeff Gagen is delightful to deal with but the rest of the - 5-starisajoke

Jeff Gagen is delightful to deal with but the rest of the sales team is a joke. ANDREW specifically is a condescending xxxxxxx who is ok sending out broken vehicles and lying about safeties

My air con stopped working. - Debc

My air con stopped working. Had to pay $250. for a diagnostic and was quoted $1700. to fix it. I declined. Went to another garage and it was totally fixed for under $200. Returned to get my tires changed over as I had stored my tires there. Made a 9 am appt as I had a 10:30 meeting to attend. An hour later my car hadn't even been brought in. Like a Seinfeld episode, they know how to take an appt but not how to keep an appt. When I complained they said I could just get my tires back and leave, which I happily did. I do not recommend this service department.

My husband bought a new 2025 Dodge Ram yesterday and his - tamisandrelli

My husband bought a new 2025 Dodge Ram yesterday and his experience with Ashton and the team was outstanding. Ashton was attentive to his needs and wants. He went out of his way to ensure Blake received outstanding customer service in a respectful manner. Delivery of the vehicle was timely and the detailing was excellent. Pickup service was outstanding. Definitely a seamless process, Blake could not be more impressed with the service he received from Pembroke Chrysler. Highly recommend this dealer and Ashton’s customer service.

Looks like they just want money. - Abc123

Looks like they just want money. I had to get $350 worth of work done and before I even stood up from the service desk they are telling me I “immediately need” another $500 of work done. No heads up during a previous visit, nothing. I even heard the service guys laughing about tricking a lady into getting an alignment. DISGUSTING.

We spent almost two weeks negotiating a Ford F-150 - Sadri.behzad

We spent almost two weeks negotiating a Ford F-150 Raptor. We gave all trade-in info, made several follow-up calls, and paid a deposit to secure the truck. The dealership even placed a “SOLD” sign with our name on the vehicle. After days of excuses and delays, we discovered on Dec. 2 that they had sold the truck to someone else. Completely unacceptable and a serious failure in professionalism.