—BUYER BEWARE—
*edited from original post-maybe the - Shan
—BUYER BEWARE—
*edited from original post-maybe the first one had too much “attitude”*
I needed a vehicle quickly and initially received minimal communication from Sales Agent Sadiq, who only reached out once before sending a list of cars. After selecting a vehicle, I was directed to Finance Agent Steve, who was very eager to finalize the deal. However, the contract terms were not properly explained, and I later realized I was locked into a high-interest rate where all the interest had to be paid, even if I made extra payments.
When I immediately requested a refund of my $1000 down payment (sent via Cash E-Transfer), Steve became confrontational, accusing me of having an attitude and even yelling, “ARE YOU THREATENING ME!?” I escalated the issue to President Pierre, who claimed all calls were recorded—though Steve had used his personal phone, making verification impossible. While my refund was processed the same day, I received no apology.
Lesson learned: Always read and fully understand contract terms before signing, no matter how urgent your situation. Based on my experience, I found Car-On Auto Sales to be unprofessional and lacking transparency. I would not recommend them.
At all.
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