482 Ontario Used Car Dealers

I went to Segal looking for my retirement car. - japreda

I went to Segal looking for my retirement car. After talking extensively with Jeff feeling absolutely no pressure to buy, and going through many cars he led me to my dream car ( Mercedes SL 550) I felt so comfortable in dealing with him that I bought it on the spot. I met Edward who explained all the features of the vehicle when they delivered it. The after purchase experience with this team is beyond explanation. I did not buy a car i met new friends.

Cameron Helped me so much with buying my first truck and - liam chalmers

Cameron Helped me so much with buying my first truck and explained to me what the rates are clearly.

I recently brought my car in for service, and the entire - Amalsoman

I recently brought my car in for service, and the entire experience was excellent from start to finish. The staff was friendly, professional, and transparent about the work being done. They clearly explained what needed attention and what could wait, which I really appreciated. My car was ready on time, and it’s been running perfectly since. The waiting area was clean and comfortable, and the check-in process was quick and easy. I’ll definitely be coming back for my next service!

From start to finish, a trouble-free experience. - shipleyas

From start to finish, a trouble-free experience. Steve was professional and helpful. Excellent explanation of the vehicle.

We couldn’t be happier with our purchase of a used Audi - taylorsdeli

We couldn’t be happier with our purchase of a used Audi Q5! From the start, we were looking for something spacious, stylish, and reliable. Originally, we thought we’d test drive the VW Tiguan as well, but once we got behind the wheel of the Q5, it was clear this was exactly what we were looking for. The drive is smooth, quiet, and confident, with just the right mix of luxury and practicality. The interior feels premium without being over the top, and the cargo space is perfect for both daily use and weekend trips. A huge part of the experience was thanks to Justin and Daniel. They were absolutely incredible—professional, knowledgeable, and genuinely helpful every step of the way. They made the process feel effortless (almost dangerously easy!) and left us feeling completely confident in our decision. If you’re considering a used vehicle, I highly recommend checking out what they have available—you might just find exactly what you’re looking for like we did! Stew & Amber

Upon entering a very pleasant receptionist greeted me and - Barb

Upon entering a very pleasant receptionist greeted me and inquired how she may assist me. Advising her I was just looking at vehicles, she asked if I would like the assistance of a salesperson. The showroom is very clean and bright.

Lack of transparency, aggressive sales tactics, and - ER

Lack of transparency, aggressive sales tactics, and overall unprofessional approach to sales. Went in to discuss options as I was looking to trade in my 2023 Honda CRV for something with a lower monthly payment. Zeenat Baig pushed towards a used Passport. Asked if I wanted to test drive it, took my phone and texted herself from it. Asked for my keys and did not disclose what that they were going to be looking it over, moving it, etc. Drove off-site for the test drive, did not explain where we were going, over the 10 minute drive to the other lot, disclosed personal information that made the drive awkward and uncomfortable. Upon arriving, the lot where the Passport was parked was locked to which Zeenat asked if I would be comfortable climbing under the locked gate. Once inside, the car battery was too low to get it started, the fob barely worked to locate the car. The car smelled and was parked too close to the car next to it to even access properly. Zeenat said they only had the car for three weeks, yet the battery in the car was too low to start. She drove us back to the dealership, and continued to push that I needed to sign for the car that day or else the deal she was offering was going to expire. She said that if I was to come back to the dealership that weekend, that she was not going to be able to get me a deal and that if I did not act quickly, the dealership was going to sell the car to another dealership on Monday (I was there on a Thursday evening). After explaining to her that I was not comfortable signing anything that night, she said that I would not get a better price for my car anywhere else in Ontario (yet would not disclose how much they would give me for my trade in) and that I should come back when I am "ready to spend more money" - all after I explained that my motive was to reduce my monthly costs. The hour and a half I spent there made it clear that the lack of transparency, aggressive sales tactics, and overall unprofessional approach to sales is what you should expect from Whitby Oshawa Honda. They are looking to make money at whatever the cost.

I do not recommend this dealership or any dealership that - dmollicone3

I do not recommend this dealership or any dealership that has ties to it, including Tilbury Chrysler.

Roshni is fantastic… go see her for all your needs! - futurelmab2023

Roshni is fantastic… go see her for all your needs!! 10 thumbs up, love our new Jeep

Connor is service was courteous and helpful. - JR

Connor is service was courteous and helpful. He exceeded our expectations. We will see how service is in our next visit

horrible people gaslighters manipulators especially their - deidresavoie091

horrible people gaslighters manipulators especially their manager andrew . he is so unprofessional he bullies his customers and then gaslights them when they find out the actual truth he allows his machanics to brush off safety issues with vehicles . the sold me a vehicle with no oil in it and braking issues . the engine is now damaged and they brush it off by saying it’s a sensor issue they tried telling me clunking and skating on ice sound is normal for the vehicle i have …. they take no responsibility or accountability for their actions i almost got into a huge accident after the ending stalled on a busy intersection out of nowhere

AVOID THIS PLACE. - JG

AVOID THIS PLACE. Service manager lied to me about the services that were rendered. She didn't know my dash cam was active and caught everything. My vehicle ended up being extremely unsafe to drive because I had a loose wheel. Luckily, I decided to go to the Canadian Tire down the road immediately, otherwise it wouldn't have been caught. I paid an inspection fee and the mechanic couldn't even tell that I had a loose wheel. And when I called them about it, Amber (the manager) told me that my Jeep was never lifted off the ground. When I told her my dash cam was active and did in fact show that it was lifted, she immediately refunded me. How many other people have they lied to like this? How many other people's money did they wrongfully take? I could have killed someone or been killed myself, but the manager and service advisor tried to lie and gaslight me. I also recorded my conversation with her in which she lies to me several times. Please do yourselves a favour and AVOID GOING HERE. This place is full of snakes who will happily take your money and lie to your face.

I have purchased two vehicles the second for my daughter - LinoD

I have purchased two vehicles the second for my daughter and our combined experience was effortless. Many believe themselves knowledgeable choosing a vehicle while I consider myself fortunate having given that responsibility to Junior at Faraz gladly taking his advice. Best used quality car purchase experience ever. Years passing extended warranty expired all along not one issue where it was required, the vehicle continues to drive like new, Faraz continues to take great care of us both.

Our experience with the service department has been top - St Davids customer

Our experience with the service department has been top notch since our purchase overa year ago ,,, service intervals are reasonable, costs are estimated in advance and any deviations are explained during the appointment. We had one warrantee repair that was handled without issue. Completely pleased with the service department.

Very trustworthy and easy to work with! - K

Very trustworthy and easy to work with! Tony and Gulia made the transaction so easy and quick!

Tyler Lee's Story I’ve been working hard just to keep - Tyler lee

Tyler Lee's Story I’ve been working hard just to keep up with my basic bills, but lately it’s been a struggle that feels overwhelming. No matter how carefully I budget, the rising costs of food, rent, and utilities keep pulling me behind. Some weeks I have to choose between paying a bill on time or making sure there’s enough groceries at home.but often in left without enough food or drinks. One of the biggest challenges I’m facing right now is not having a reliable car. Without transportation, it’s nearly impossible to get to job interviews, work shifts, and opportunities that could help me get back on my feet. I’ve missed chances to earn income simply because I had no way to get there. It’s not just about convenience, it’s about survival, stability, and being able to move forward. Having a car would mean I could apply for a job and show up on time, and finally start catching up on my bills. It would give me independence, consistency, and the ability to take control of my life again. Right now, I feel stuck, but I know with this help, I could finally start building a better future for myself. I’m asking for this car because I truly need it to change my situation. This isn’t just a want it’s a need and it’s the bridge between where I am and where I’m trying to go. Thank you for your consideration.

Star's excellent service, comprehensive facilities, and - cwmak99

Star's excellent service, comprehensive facilities, and friendly staff made my car buying experience very pleasant. George was very attentive and thoughtful in meeting my needs.

Awful dealership. - anthonyt

Awful dealership. I 've purchased multiple vehicles from them over the past decade and their service toward loyal and valued customers is awful. Their service department is a complete fraud. Never will purchase another vehicle from them again.

I put my Jeer wrangler in for peace of mind service. - Henry

I put my Jeer wrangler in for peace of mind service. I looked and noticed they did not rotate the tires and i am not sure they even did any kind of inspection. Everyone looked like they were half asleep there, Please avoid this location for service at all costs.

Durham Mercedes are my go to dealership for all my 2019 - Simon

Durham Mercedes are my go to dealership for all my 2019 GLA45 needs. Yes MB servicing isn’t cheap but your guaranteed good parts and service in my experience. Jak Kung Too care of my promptly my last visit replacing an OEM battery that lasted almost six years.

My experience with Conner at Pembroke Honda was - Hybrid Owner

My experience with Conner at Pembroke Honda was outstanding from start to finish. He made the car-buying process incredibly smooth and enjoyable. He was knowledgeable, professional, and genuinely committed to helping me find the perfect vehicle without any pressure. I never felt rushed or pushed into a decision. He was transparent about pricing and options, and he went above and beyond to make sure I got a great deal on my new 2026 CRV Hybrid. Thanks to Conner, I am now a happy owner. I highly recommend him to anyone looking for a new or used vehicle. Ask for him by name—you won't be disappointed!

I bought a used car from Ken Shaw and Alex was my - Trevor A

I bought a used car from Ken Shaw and Alex was my salesperson. He was amazing. He went over and about to make sure all paperwork was done right and was always able to meet me or answer my calls. I highly recommend buying from Ken Shaw and using Alex as your sales rep.

I am not happy with this dealer ship. - BRENLEE96

I am not happy with this dealer ship. I have been battling with then since early 2024 to have my ESC module changed. It has been put on the scope and said they would call us. Two months later I called them. Find out the tech guy was no longer there and they couldn't get into his file.We were told time and time again that they would get back to us.Called today and of course Leslie the person we were dealing with is no longer there. I WOULD NOT RECOMMEND THIS DEALER SHIP AT ALL TO BUY A VEHIECLE.

I went in to look for a ford escape and I found one that - Daves

I went in to look for a ford escape and I found one that I liked in the lot went to get a sales person and he came I showed him the car that I want to test drive. I asked him the price and he said check it yourself on the phone. I asked him to get the key for the car, he went in the building and I waited for him to bring the key on the parking lot for 30 minutes. He never came with the keys. So I decided to leave. Never go there they are very rude people I will never go to that place again. Iv been ignored not treated with respect I will never go there again.

I had a very bad experience with Car On Auto. - omogbai

I had a very bad experience with Car On Auto. I bought a Lexus RX350 for over $39,000 CAD and was wrongly charged over $3,000 in taxes. We reached an agreement that I would pay the tax upfront and once I provided the Bill of Lading (BOL) confirming the car was exported, the tax would be refunded. I submitted all the required documents, but Car On Auto has refused to keep their side of the agreement and return my money. This is unfair, unprofessional, and feels dishonest. Buyers should be very careful dealing with this dealership.

Had an excellent experience at Hyundai Thornhill! - arefemamian

Had an excellent experience at Hyundai Thornhill! The team went above and beyond with my oil change and inspection — friendly, professional, and attentive. Special thanks to Saranraj for the outstanding customer service! Highly recommend!

My advice? - Mike

My advice? Stay far away from this dealership. We had a signed bill of sale with an agreed amount for my trade in. They went over it my trade, drove it and gave me a price we agreed to. Super excited to pick it up m a few days later and they tell me I owe another 1600$ for my trade as it need some repairs??? The sales manager George "lyin" McAllen, the sales manager told us the repairs were needed so the car could go to auction...well 2 days later it's for sale in their lot. We "negotiated" it down to $1000, because at that point I had already switch my insurance and dealer had flipped the plates. We felt like it was a shake down. Avoid this dealer at all costs, and if you do go, do not give them a deposit!

I normally don’t leave negative reviews, but my recent - Raid

I normally don’t leave negative reviews, but my recent experience with Budd’s BMW in Oakville left me with no choice. I brought my vehicle in last week due to an ongoing brake warning. They ran diagnostics and concluded the issue was low brake fluid, a problem you’d expect could be identified without the need for a full diagnostic. More concerning, they strongly recommended three differential fluid flushes based purely on mileage. I declined at the time, only to later discover that all three services had already been performed six months ago at the same dealership. This raises serious concerns about either the accuracy of their service recommendations or the integrity of their practices. I reached out to the same service rep who had communicated with me previously (Madelyne R.) to seek clarification. After one initial reply saying they would look into it, I received no response to four follow-up texts over 10 days. If this was a mistake, it should have been acknowledged promptly with clear communication and an apology. If it was intentional, it speaks volumes about the dealership’s business practices. Either way, this experience was unacceptable, and Budd’s BMW has permanently lost my trust and my business. I will also be reaching out to BMW Canada to have this matter investigated further.

I first signed a lease for a Ford F-150. - Jason

I first signed a lease for a Ford F-150. After weeks without updates, I contacted the dealership and was told the vehicle I ordered was unavailable. I then signed a new lease for a different F-150, with a $50 higher biweekly payment. Then before my scheduled pickup, I was informed that the lease terms could not be honored due to an unapproved interest rate — and that my biweekly payment would now increase by over $200, despite signing the agreement 10 days earlier. Very disappointing experience, avoid this dealer.

Many thanks to both David Perry, my sales rep, and David - davidrosen

Many thanks to both David Perry, my sales rep, and David Leeder, sales manager for the great help and advice in transitioning from my lease to a new lease of a beautiful 2025 Type S TLX. Great job of doing the swift work and paperwork, and thanks to David Perry for spending the needed time to explain all the vehicle features. David Leeder provided the great incentive here, and it was most appreciated. Shoutout to Ali Q for also making the switch a simple one! Acura has been my "go to" vehicle for many years, and Acura Sherway has made that decision even more worthwhile, so thanks again to all!