127 Ontario Toyota Service Centres

March 2024 update - I was so impressed by how they helped - AviCH

March 2024 update - I was so impressed by how they helped me yesterday and how amazing they have always been since I have been a client that I came to make a review on Google and saw that I made one 6 years ago. Let me say again --This is the service centre to use. Alisha who I mention below is now the Service Manager and that is NO SURPRISE.....Amanda is now my service agent and I can tell she has had the best training from the best people........Alisha - no matter how busy she is still has time to make me feel like a valued client. I trust her and her associates. They do not gouge me in pricing. They are always trying to find a way to discount things to make anything that needs to be done on ALL my Toyota vehicles affordable. Their standard of excellence is so high - I have never left unsatisfied!! Original Google Review: 2018 - When I bought my first Toyota from a dealership friend in Georgetown 2014 I had to find a place to service my vehicle closer to home. I tried the dealership at Toyota on the Park and I have never looked back. I have never been happier with their service and must say that my personal service consultant Alishah is the reason I now own ALL Toyotas for both my personal life and for my business needs. Toyota stands apart from other vehicles on many levels but if you dont have good service it can completely change everything. She was the deciding factor to change over all my vehicles to Toyotas.

Service was thoroughly explained, as was pricing. - Coco

Service was thoroughly explained, as was pricing. Any questions that I had were answered in detail. Always a job well done, I am very happy with the quality provided!

For a Dealership there service prices aren't that bad - Rob.ruthere

For a Dealership there service prices aren't that bad compared to other local mechanics. And you know that your getting Toyota original parts Cameron is the service rep. I always go to He knows me and my car 2013 Venza and he is always helpful with suggestions about my car.

My family and I are very very happy with Naveed's - nelson.l

My family and I are very very happy with Naveed's professionalism and respect to us and their customers. I want to ensure that Naveed and his team are acknowledged for all their help and professionalism. Very friendly and helpful, and will be back again. From a long term Toyota customer. Thank you.

I just installed Goodrich Advantage Control tires on my... - Mr Apple

I just installed Goodrich Advantage Control tires on my C-HR. A fantastic choice of a quiet and comfortable ride on my 18 “ tires. Thanks Margie.

Every experience at this dealership has been great. - Pmlucic

Every experience at this dealership has been great. Know.edgeable, helpful service reps. Pleasant environment. Timely service and my car is returned clean.

May 1,2024 This time (my second time at Brimell) I had an - deguitosako

May 1,2024 This time (my second time at Brimell) I had an appointment 1:15PM; though, i came early, I was welcomed to drive my car inside; Cat, as usual was very accommodating with a smile; she sent me to Vejay,,, and the process began;while waiting and watching the very educational car care tips,,, a kind and beautiful lady came, introduced herself; her name is Stephany; she was asking if i am okay, happy with the Brimell service staff; and if i am happy with my car; and some fun staff; she asked me who my service advisor, and i said it's Vejay; she said "oh! Vejay is awesome!" and i definitely agreed to her; my car was done (tire swap and oil change and "multi point inspection" done),,, thank you so much to Philip Sojor and Varun Gopinath and SA Vejay Saniasy for the wonderful team work! I am so happy i changed my car service location to yours! and oh! Vejay even made my day! he gave this elderly lady a discount of $30 on my bill! THANK YOU BRIMELL TEAM !!! I shall positively recommend Brimell as whole!

Everyone at the service department were courteous and - Bill Woodill

Everyone at the service department were courteous and helpful and they had my vehicle done in a reasonable amount of time

Simply the best. - tacomakc

Simply the best. Not sure why you would go anywhere else. Caring, efficient, presise, honest, detailed, professional... And on and on. Recently had my tundra detailed. If you want perfection have it done here.

Always been satisfied with Toyota Milton. - stevenalves

Always been satisfied with Toyota Milton. Asim is the one who always dealt with me, but this time I got Alistair and he was absolutely awesome as well. You have the right set of folks working there that make coming back to Toyota a pleasure. Thank you Toyota Milton! Great job!

great service experience! - kya_lynn@yahoo.ca

great service experience!!! thank you very much for a quick turn around time. i will be recommending laking toyota to all my friends

service is good as second to none…. - dinamite88

service is good as second to none…. as pre warranty they honor it… so i can recomend this dealership any day!

Fast and accurate service. - Wilson

Fast and accurate service. Saturdays is expected rush and busy, After Roger Lam reviewed the situation, he committed the change engine oil service within an hour including car wash.

Outstanding service and workmanship! - merritt10

Outstanding service and workmanship! My brand new Camry was recently damaged/sideswiped - damage to the driver's side door. Jim and the White Oaks team explained the repair process, the insurance claim process and timeline and estimate. And stick handled issues with the insurer. The repair is impeccable as was the service. White Oaks and staff are professional, friendly, knowledgeable and meet their commitments. THANK YOU!! Stephanie

Had another round of satisfying service appointment with - drajiv

Had another round of satisfying service appointment with Erin Park Toyota and Mario D'Souza in particular. I always approach Erin Park and Mario for all my car related issues, which gives me the confidence and a sense of safety for driving my 17 year old Corolla. Thanks Mario & Erin Park Toyota.

I am 9 years with this Service (maintaining owned 2014 - nicknick50

I am 9 years with this Service (maintaining owned 2014 FJ Cruiser and 2 RAV 4, leased in row). Under new management (WEINS Groupe) Service significantly improved relationship with Customers. An example: My FJ Cruiser needed complete Brake System to be renewed (10 years time, Toronto winters, salty corrosion). I put all my confidence on Thornhill Toyota Service for this job. It was right decision. Everything was well done from the beginning to the end of project starting by MichaeG in Parts dep. , by Mr. Assad as guidance adviser, by Gerardo as an expert- technician, by adviser Rui as updater and finishing the process. Some supply chain difficulties (by Toyota Warehouse side) push repair to be moved into thru weekend, but Service provided me Dealer Service courtesy car and my well planned weekend (with FJ) was not disrupted. Great Service, excellent work, strongly recommended them!

My 2014 Toyota Matrix has received excellent service - Patto

My 2014 Toyota Matrix has received excellent service since I purchased it in 2014 and is still running beautifully thanks to the superb and knowledgeable staff. This car has only ever had maintenance service regularly…no major issues. A great car and a great service team.

Hi if I can gave 0 I will well I bring My car for oil - akadic

Hi if I can gave 0 I will well I bring My car for oil change make appointment in advance I ask about price they confirm 99$ plus tac then I showup they say 130$ plus tax I say I confirm with You and Erin mils Toyota Missisauga same price 99$ plus tax they told Me You have choice than go there What a customer service newer ever Oakville Toyota and never ever Toyota

Terry Volanis, the service Consultant was very helpful - williamhuiwang

Terry Volanis, the service Consultant was very helpful and knowledgeable with the service of my Lexus RX350. He's very friendly and made my stay at Aurora Toyota a very positive experience. I would definitely ask for him again with any concerns that I may have in the future. He's a nice guy!

[Date: Oct 22, 2024] - The Service Department is getting - Purnomo

[Date: Oct 22, 2024] - The Service Department is getting worse in terms of customer service. I have some issues with their maintenance service and complimentary tire swap package, and instead of increasing their services, they choose to let down their customers and charge me for the tire swap. - I got the reminder emails from 2 of their Service Dept. agents [Joan Zhou and Hairmary Zekaryas] regarding maintenance service, but after I sent replies to schedule an appointment, none of them confirmed back with me. *** I've had enough of this dealership. If this is how they treat their loyal customers, then I’ll take my business elsewhere and purchase my future vehicles from a dealership that values its customers and provides consistent after-sales support.

Dan Kozak, Ralston and Wilson Li always provide exemplary - Michael Maringola

Dan Kozak, Ralston and Wilson Li always provide exemplary service. I highly recommend this dealership.

Had my 2009 Highlander Maintained service included Front - Coach tom

Had my 2009 Highlander Maintained service included Front Brakes, Exhaust Doughnut replaced and Fluids changed in September 24. After a month I noticed that the hydraulic fluid was leaking when I checked under the hood I noticed that the brake fluid and the Hydraulic fluids appeared to be high. I then made an appointment with Toyota. When I talked with the Service rep. I was told that the pan and plug were leaking and as it was two months since the service It was on my dime. He assured me that the Mechanic had a 21 year record And my bill would be $360. I informed him that it was their responsibility as they recently did the hydraulic change. He would hear non of it So I took my SUV to a local Garage . They informed me that the leak was due to a plug gasket. The Repair cost me $140. The lesson learned Is don't trust these people. Find a reputable garage and build an honest relationship. .

Thank you Toyota Kingston for your quick, efficient, - Debschuurmans

Thank you Toyota Kingston for your quick, efficient, helpful service . I would highly recommend Toyota Kingston for their excellent service .

We took our brand new 2024 Tacoma into detailing to get - heleningram

We took our brand new 2024 Tacoma into detailing to get paint sealer applied. They crashed the truck into the doorway scraping paint on the left rear door and box and big dent with wrinkles into the left rear C pillar of cab!!. Then they tried to hide the damage by buffing out all the paint and scratches then call us! Said there was $2500 damage they would pay and give us a loaner. The body shop bill was $3,600 (their cost using body filler for a cab post). After months of waiting they refused to replace the truck but said they would cut out the C pillar and replace it and two panels so no body filler used!!. I'm sure that's more than quoted price. The owner Mr. Willie Heffner said accidents happen, while this is the third vehicle of mine that they have damage. My first truck was new and they damage it just before I was to pick it up. They took the door off while backing up. The second time I took it in for service and they damage it. Don't go to Heffner to purchase or get your vehicle service. They will damage it and your the won losing and being inconvenienced. Vehicles are cheap and dealership like Heffner Toyota doesn't care about you after they get your money. They dealership has gone downhill. Think long and hard before going here for service or purchasing a vehicle. I am paying for a damage vehicle and a brand new vehicle.

Was told the price of the service was $365. - brown.bob65

Was told the price of the service was $365.00 +taxes. Cost was $ 1,200.00 + taxes. Service manager Tony the Service Manager was not truthful in his estimate over the phone. Then he signed the call sheet that I had approved the cost. Not true. I approved the work had to be done but not the price I received at pickup. I have been at this dealership for nine years. I will be looking for another dealer to service my car.

I needed winter tires for my new 2024 Toyota Hatchback, a - Magdalena

I needed winter tires for my new 2024 Toyota Hatchback, a semi-annual check up and advice on the two scratches and dents. I had many questions and wasn't sure what to buy and where . Zacharie Lagardere, the service manager, resolved all my issues to my utmost satisfaction. Extremely professional, knowledgeable, friendly and accommodating, he resolved everything most successfully. He explained in detail what are my best options (saving me a lot of money), ensured the best tires were installed (with covers!), explained what was done on my car (under the warranty) and even provided me with the best scratch and dent specialist reference. I am very grateful to him for taking such care of what I needed and will definitely highly recommend his services. Thank you again!

Customer service pathetic From General manager to down - Suren

Customer service pathetic From General manager to down the line No one will answer your question in proper way. General manager writing a email to me if you want you can change the dealership.Not capable of answering questions . So Rude. Please don’t goto woodbine Toyota any more . They will charge 3 times for charging an oil . Very very worst customer service in Etobicoke

extremely hard to make a service appointment, their call - Farha

extremely hard to make a service appointment, their call system is extremely lousy and bad. You can't reach the right person or department. I have been calling them for the last 3 days after getting my information. and for every time, they kept sending me back to the main phone line. They're very unprofessional, bad customer service, no one knows what they are doing from paper work to receiving calls all people are untrained and unprofessional. even management does not know what they are doing. They need to work on their customer service to get this business going. I wouldn't recommend anyone to this dealership. such a disappointment and waste of time.

The sales experience wasn’t bad but since? - willie_pete11

The sales experience wasn’t bad but since? Not so much. This is the craziest experience I’ve ever had with ANY make of vehicle from ANY dealership. After 54000km, our van needed all new pads and rotors. (Over $1000). By comparison, on my previous vehicle, after 150000km, only pads were needed. According to the dealer it was our fault because we didn’t bring it in at 20000km for brake cleaning and service which we were never made aware of. The Service Manager DID however, eliminate the cost for the rotors. Then the rear row seat would not lay flat. Service said it was a bent hinge and ordered it in and installed it. They said it still wouldn’t lay flat and that another part was needed and that they would order it and call us when it came in. After a month, NOBODY at the dealership or Toyota Canada customer service has any record of the part being ordered. Now, we went to have our winter tires (on their own rims) changed out for the all seasons on alloys. All four tires are unusable. The vehicle is used about 2/3 of the time in the winter since it’s AWD and safer. The front tires are both smooth on the inside edge and the rears both have broken belts. We haven’t hit big potholes or bumps and there is ZERO uneven wear of the winter tires. The parts person at the dealership told me that ALL makes of new vehicles original tires only last 35-40 thousand km. First time I’ve ever heard that and this is far from the first new vehicle I’ve purchased. Called another dealership and they were very surprised by that statement as well. I called Toyota Canada customer service and these issues have been “escalated”. I’m waiting now to hear back from either corporate or the dealership to see if I’ll have to spend around $1000 to replace tires that probably only have about 25000km of wear on them. I’m a retired CF member and I can say without any doubt in my mind that in that world, somebody or several somebodies would be standing in front of the SM, the CO or both being asked some hard questions. I bought the van because I need one for my mobility scooter. I bought a Toyota because of the reputation for reliability. I love driving this van and sincerely hope that I don’t have more issues with it in the future