127 Ontario Toyota Service Centres

March 2024 update - I was so impressed by how they helped - AviCH

March 2024 update - I was so impressed by how they helped me yesterday and how amazing they have always been since I have been a client that I came to make a review on Google and saw that I made one 6 years ago. Let me say again --This is the service centre to use. Alisha who I mention below is now the Service Manager and that is NO SURPRISE.....Amanda is now my service agent and I can tell she has had the best training from the best people........Alisha - no matter how busy she is still has time to make me feel like a valued client. I trust her and her associates. They do not gouge me in pricing. They are always trying to find a way to discount things to make anything that needs to be done on ALL my Toyota vehicles affordable. Their standard of excellence is so high - I have never left unsatisfied!! Original Google Review: 2018 - When I bought my first Toyota from a dealership friend in Georgetown 2014 I had to find a place to service my vehicle closer to home. I tried the dealership at Toyota on the Park and I have never looked back. I have never been happier with their service and must say that my personal service consultant Alishah is the reason I now own ALL Toyotas for both my personal life and for my business needs. Toyota stands apart from other vehicles on many levels but if you dont have good service it can completely change everything. She was the deciding factor to change over all my vehicles to Toyotas.

I enjoyed working with LaToya on a recent trip to install - kveblen

I enjoyed working with LaToya on a recent trip to install winter tires and a checkup. She was attentive, explaining what was happening. Pleasant, competent.

Good service and friendly advisors excellent timing and - nisarluhar

Good service and friendly advisors excellent timing and no waiting time job done asap parts readily available

My family and I are very very happy with Phillip's - nelson.l

My family and I are very very happy with Phillip's professionalism and respect to us and their customers. I want to ensure that Phillip and his team are acknowledged for all their help and professionalism. Very friendly and helpful, and will be back again. From a long term Toyota customer. Thank you.

I just installed Goodrich Advantage Control tires on my... - Mr Apple

I just installed Goodrich Advantage Control tires on my C-HR. A fantastic choice of a quiet and comfortable ride on my 18 “ tires. Thanks Margie.

Very professional and knowledgeable—- if you have a - gcormier1000

Very professional and knowledgeable—- if you have a question about car operation they will dig out the answer for you — thanks Matty

May 1,2024 This time (my second time at Brimell) I had an - deguitosako

May 1,2024 This time (my second time at Brimell) I had an appointment 1:15PM; though, i came early, I was welcomed to drive my car inside; Cat, as usual was very accommodating with a smile; she sent me to Vejay,,, and the process began;while waiting and watching the very educational car care tips,,, a kind and beautiful lady came, introduced herself; her name is Stephany; she was asking if i am okay, happy with the Brimell service staff; and if i am happy with my car; and some fun staff; she asked me who my service advisor, and i said it's Vejay; she said "oh! Vejay is awesome!" and i definitely agreed to her; my car was done (tire swap and oil change and "multi point inspection" done),,, thank you so much to Philip Sojor and Varun Gopinath and SA Vejay Saniasy for the wonderful team work! I am so happy i changed my car service location to yours! and oh! Vejay even made my day! he gave this elderly lady a discount of $30 on my bill! THANK YOU BRIMELL TEAM !!! I shall positively recommend Brimell as whole!

Just had my 13 year old Matrix in for a weird noise - JD

Just had my 13 year old Matrix in for a weird noise underneath, they got me in quickly and fixed the issue quickly and at a reasonable cost. I'll definitely be buying another vehicle from them. JD

Excellent friendly service . - Jackie

Excellent friendly service . Work on the vehicle was excellent. Great people. Ready to answer any questions you may have

great service experience! - kya_lynn@yahoo.ca

great service experience!!! thank you very much for a quick turn around time. i will be recommending laking toyota to all my friends

I am still thinking about the wonderful level of service - Pierregy

I am still thinking about the wonderful level of service I received a little more than a month ago. The service department was able to take my vehicle in earlier than our appointment. It was a routine service with some requested add on service. Once the initial assessment was made; suggestions were offered and the suggested services were explained as well as why they could be of benefit. I declined most and accepted others without any pressure. The truck was returned and the invoice explaining the service was reviewed with me. It was a refreshing interaction with Jim and very professional handling of the service.

Always been satisfied with Toyota Milton. - stevenalves

Always been satisfied with Toyota Milton. Asim is the one who always dealt with me, but this time I got Alistair and he was absolutely awesome as well. You have the right set of folks working there that make coming back to Toyota a pleasure. Thank you Toyota Milton! Great job!

I highly recommend White Oaks Collision Centre for all - 2009 Caddy

I highly recommend White Oaks Collision Centre for all body work on your vehicle. Ask for Jordan Reed, he’s great, polite and most accommodating. Their staff is efficient and do great work. I highly recommend this company if you want an A1 job done.

EVERYONE with whom I came into contact with at Maple - Margie Branco

EVERYONE with whom I came into contact with at Maple Toyota's Service and Shuttle Service Departments was approachable, friendly, interested in hearing about my day and very helpful. BRAVO to the team and to management for making my experience on Nov. 20/24 very memorable!

Had another round of satisfying service appointment with - drajiv

Had another round of satisfying service appointment with Erin Park Toyota and Mario D'Souza in particular. I always approach Erin Park and Mario for all my car related issues, which gives me the confidence and a sense of safety for driving my 17 year old Corolla. Thanks Mario & Erin Park Toyota.

I am 9 years with this Service (maintaining owned 2014 - nicknick50

I am 9 years with this Service (maintaining owned 2014 FJ Cruiser and 2 RAV 4, leased in row). Under new management (WEINS Groupe) Service significantly improved relationship with Customers. An example: My FJ Cruiser needed complete Brake System to be renewed (10 years time, Toronto winters, salty corrosion). I put all my confidence on Thornhill Toyota Service for this job. It was right decision. Everything was well done from the beginning to the end of project starting by MichaeG in Parts dep. , by Mr. Assad as guidance adviser, by Gerardo as an expert- technician, by adviser Rui as updater and finishing the process. Some supply chain difficulties (by Toyota Warehouse side) push repair to be moved into thru weekend, but Service provided me Dealer Service courtesy car and my well planned weekend (with FJ) was not disrupted. Great Service, excellent work, strongly recommended them!

we had a sudden issue with our highlander while driving - jackthetrout

we had a sudden issue with our highlander while driving on the 401 near Cambridge. Cambridge Toyota took us right in, assessed our vehicle, no charge, and got us on our way very efficiently. The service staff were great - very helpful and professional.

Terry Volanis, the service Consultant was very helpful - williamhuiwang

Terry Volanis, the service Consultant was very helpful and knowledgeable with the service of my Lexus RX350. He's very friendly and made my stay at Aurora Toyota a very positive experience. I would definitely ask for him again with any concerns that I may have in the future. He's a nice guy!

[Date: Oct 22, 2024] - The Service Department is getting - Purnomo

[Date: Oct 22, 2024] - The Service Department is getting worse in terms of customer service. I have some issues with their maintenance service and complimentary tire swap package, and instead of increasing their services, they choose to let down their customers and charge me for the tire swap. - I got the reminder emails from 2 of their Service Dept. agents [Joan Zhou and Hairmary Zekaryas] regarding maintenance service, but after I sent replies to schedule an appointment, none of them confirmed back with me. *** I've had enough of this dealership. If this is how they treat their loyal customers, then I’ll take my business elsewhere and purchase my future vehicles from a dealership that values its customers and provides consistent after-sales support.

I make a appointment for oil change it took them two - emilekc

I make a appointment for oil change it took them two hours and 45 min no one told me that its 45 mim job not profesioall any way. will never go back to that place

Dan Kozak, Ralston and Wilson Li always provide exemplary - Michael Maringola

Dan Kozak, Ralston and Wilson Li always provide exemplary service. I highly recommend this dealership.

Though I moved to another city in 2019 I continue to - S.J. Mehi

Though I moved to another city in 2019 I continue to drive back to Guelph Toyota because the attention and service I get is top notch.

Thank you Toyota Kingston for your quick, efficient, - Debschuurmans

Thank you Toyota Kingston for your quick, efficient, helpful service . I would highly recommend Toyota Kingston for their excellent service .

I had car go in for body repairs , took over a MONTH to - DjS

I had car go in for body repairs , took over a MONTH to get car back , No phone calls or emails when to pick up , I had to chase down the date of when to pick up!!!!! When I got there to pick up car , it was covered in snow like it sat outside for a few days and then care would not start !!! back seat of car was filthy as I was told that they probaly put car parts on seat for storage , looked like black dirt or grease , NOT HAPPPY ABOUT THAT!!! when at first brought car in for body repair had 1/2 tank of gas and when I picked up gas was gone !!!!!! How is that possible ??????? NO one at dealership said a word !!!!! xxx !!!! Never again will this dealership see a car of mine or would I purchase a toyota vehicle , THEY are the worst ands NO respect for their customers unless you drive a lexus , YOU dont matter

I visited Orleans Toyota several times in the last month - Magdalena

I visited Orleans Toyota several times in the last month or so. All the minor problems such as front blades not functioning properly, were well taken care of. The service manager and other staff were very professional and keen to meet my needs, as usual. On January 2nd I had my side mirror repaired. There was an issue with the quote that was submitted to me originally, but the Toyota Orleans manager resolved it to my total satisfaction. I also got a free car wash! I am happy I can continue to rely on high quality service and pleasant environment at this dealership!

extremely hard to make a service appointment, their call - Farha

extremely hard to make a service appointment, their call system is extremely lousy and bad. You can't reach the right person or department. I have been calling them for the last 3 days after getting my information. and for every time, they kept sending me back to the main phone line. They're very unprofessional, bad customer service, no one knows what they are doing from paper work to receiving calls all people are untrained and unprofessional. even management does not know what they are doing. They need to work on their customer service to get this business going. I wouldn't recommend anyone to this dealership. such a disappointment and waste of time.

The sales experience wasn’t bad but since? - willie_pete11

The sales experience wasn’t bad but since? Not so much. This is the craziest experience I’ve ever had with ANY make of vehicle from ANY dealership. After 54000km, our van needed all new pads and rotors. (Over $1000). By comparison, on my previous vehicle, after 150000km, only pads were needed. According to the dealer it was our fault because we didn’t bring it in at 20000km for brake cleaning and service which we were never made aware of. The Service Manager DID however, eliminate the cost for the rotors. Then the rear row seat would not lay flat. Service said it was a bent hinge and ordered it in and installed it. They said it still wouldn’t lay flat and that another part was needed and that they would order it and call us when it came in. After a month, NOBODY at the dealership or Toyota Canada customer service has any record of the part being ordered. Now, we went to have our winter tires (on their own rims) changed out for the all seasons on alloys. All four tires are unusable. The vehicle is used about 2/3 of the time in the winter since it’s AWD and safer. The front tires are both smooth on the inside edge and the rears both have broken belts. We haven’t hit big potholes or bumps and there is ZERO uneven wear of the winter tires. The parts person at the dealership told me that ALL makes of new vehicles original tires only last 35-40 thousand km. First time I’ve ever heard that and this is far from the first new vehicle I’ve purchased. Called another dealership and they were very surprised by that statement as well. I called Toyota Canada customer service and these issues have been “escalated”. I’m waiting now to hear back from either corporate or the dealership to see if I’ll have to spend around $1000 to replace tires that probably only have about 25000km of wear on them. I’m a retired CF member and I can say without any doubt in my mind that in that world, somebody or several somebodies would be standing in front of the SM, the CO or both being asked some hard questions. I bought the van because I need one for my mobility scooter. I bought a Toyota because of the reputation for reliability. I love driving this van and sincerely hope that I don’t have more issues with it in the future