97 Ontario Lincoln Service Centres

Great place to work, shop for a car, and get advice on - Juan

Great place to work, shop for a car, and get advice on service! The staff feel like family and care about building a long lasting relationship with their customers that goes beyond the transaction.

Took care of my problem with my 2018 explorer kept me - Al

Took care of my problem with my 2018 explorer kept me informed on the progress of my vehicle

Excellent service Michelle and Mike are pleasure and - Jnnachurch

Excellent service Michelle and Mike are pleasure and always willing to go the extra mile

Friendly staff and all went as planned from time I - ldcttttz

Friendly staff and all went as planned from time I arrived to the time I picked my truck up.

Great staff. - ganju

Great staff. Friendly and caring.. The best service you can get and in timely fashion.

Clean, very helpful, carried out service and kept me up - dclivett

Clean, very helpful, carried out service and kept me up to date on all work performed, good coffee machine

Outstanding service and workmanship! - merritt10

Outstanding service and workmanship! My brand new Camry was recently damaged/sideswiped - damage to the driver's side door. Jim and the White Oaks team explained the repair process, the insurance claim process and timeline and estimate. And stick handled issues with the insurer. The repair is impeccable as was the service. White Oaks and staff are professional, friendly, knowledgeable and meet their commitments. THANK YOU!! Stephanie

Took vehicle back for alignmènt . - Virginja

Took vehicle back for alignmènt . It is now like à different car! Very happy with car. Works great. Excellent ßervicè!!

Excellent Service. - jim.g.

Excellent Service. Have been a regular customer for many years and have never been disappointed with the Service Dept. (have never dealt with Sales here). I highly recommend Bayfield Ford for service.

Thé service was excellent and the staff very polite. - lucietagliafierro

Thé service was excellent and the staff very polite. I used the courtesy ride home and they picked me up at the appointed time. Very happy with the service. 10 out of 10

Good response during my first customer claim for warranty - Johnewhite49

Good response during my first customer claim for warranty issue with all staff involved in the process👍🏼

I visited Donnelly Ford this morning, hoping to resolve a - Len Harris

I visited Donnelly Ford this morning, hoping to resolve a Ford recall notice I received. I've been a loyal customer for years, having purchased both a 2005 Mustang GT Convertible and a 2021 Escape from them, and I’ve always had positive experiences in the past. However, my recent visit was quite disappointing. I had previously taken my car into them for recalls in March. They managed to address some issues and mentioned that others were still pending. At that time, they provided me with a rental car for the day, which was much appreciated, especially given my reliance on my vehicle for work as a real estate agent. This morning’s visit was to address one of the pending recalls. Unfortunately, from the moment I interacted with the service representative, I felt disrespected and talked down to. This was surprising and upsetting, mainly because I had never experienced such treatment from them before. I also mentioned a vibration in the front end of my vehicle—an issue that had been fixed early in my ownership. I was told that new fluid had been added to the differential, but the service representative informed me that only a part had been replaced. Later, he suggested that perhaps the fluid needed changing due to the new part. When I inquired about coverage under my expensive extended warranty, I was told I might or might not be covered. If covered, the cost would be fully covered; if not, I would be responsible for the inspection and repair costs. The way this information was conveyed made me feel like I was just another annoying customer rather than a valued client. This visit has, unfortunately, changed my perception of Donnelly Ford. I’ve always recommended them and spoke highly of their dealership, but being treated with such disregard is disheartening. I hope they will address these issues and ensure all customers receive the respect and professionalism they deserve.

Great customer service in the Service Department. My... - Chris

Great customer service in the Service Department. My vehicle was repaired quickly and the price was fair. Thank you Michael Chang!

I recommend you go elsewhere. - RP

I recommend you go elsewhere. Our van was broken into while on their lot and they charged us for the repairs. Also added $100 labour for changing a fuse. They only want to make money. No customer appreciation at all.

Best Service Dept - JonnyBoy

We bought an F-150 from an Ottawa dealer but tried a dealer for our servicing that was closer to home. After the first time, no one else touched my truck until I traded it in recently. Sadly the Ford Super Duty did not meet our needs, but if we could have, we would have bought it here. Their service desk is the best!

Incredible Service from Navin and his team! - Domenicottobre

Incredible Service from Navin and his team! My car always gets treated like it’s going to the spa when it comes here for service! Thank you! Domenic