118 Ontario Hyundai Service Centres

The service I received from Mae Osorio and this - Steven Di Florio

The service I received from Mae Osorio and this dealership was outstanding. The service was friendly and prompt. I recommend this dealership to everyone

My 2013 Hyundai Santa Fe recently required a new motor. - gregmillar491

My 2013 Hyundai Santa Fe recently required a new motor. Aaron Battler provided excellent professional services and I am really pleased with Finch's work. Kudos to them.

Excellent customer service. - brianmukwanga

Excellent customer service.infomatio about the condition of my car was very helpful. Highly recommend Kingscross Hyundai.

My last visit was awesome, the service advisor was very - wmcgregor

My last visit was awesome, the service advisor was very friendly, polite and very informative

I have been a customer at Orangeville Hyundai for the - Cherylv

I have been a customer at Orangeville Hyundai for the past 6 years. Eric and Nick in the service department always take the time to give me a friendly greeting. They are courteous and make sure that I understand what is happening with my service details with my Santa Fe. Thank you

Very Happy with Surgenor Hyundai They replace a - radioham100

Very Happy with Surgenor Hyundai They replace a damage exhaust flex pipe when it should been done and fix by where i bought the car in Gatineau Hull Hyundai while they said they would not fix because of the damage what can they understand it was damage when i pick the car on my second oil change i deside to stop at a oil changer they told me there was a oil pan leak and flex pipe damage plus there was a lot of mud ask the Dealer to clean it but nothing was done by the Gatineau Hyundai dealer where i purchased the vehicle ...... Thank You to Jayce and is Service Team Giving Them the 5 Stars

I highly recommend White Oaks Collision Centre for all - 2009 Caddy

I highly recommend White Oaks Collision Centre for all body work on your vehicle. Ask for Jordan Reed, he’s great, polite and most accommodating. Their staff is efficient and do great work. I highly recommend this company if you want an A1 job done.

Had good reception and book in with good explanation of - Dominic.

Had good reception and book in with good explanation of what was done . Explained what they will do on this visit and was giving ride home.

Always happy with the services at this location as I - doreenshore

Always happy with the services at this location as I drive all the way from Wasaga Beach just to go to this location due to their excellent service and great prices compared to other Hyundai dealers. I dealt with Madeleine and Colin at the front desk service department, who were a great help! I would definitely recommend this dealership if your purchasing a vehicle or fixing it. Thanks guys you were fantastic!

I am disappointed with my recent experiences at this - Mehrdad

I am disappointed with my recent experiences at this Hyundai service center. Here’s what happened: 1. First Visit: I brought my car in for a safety recall. The very next day, I encountered a brake issue and ended up spending $1,800 to replace the brake booster. 2. Second Visit: I scheduled a simple oil change. The following day, I noticed the oil pressure light was on. Upon inspection, I found the oil level was above the maximum limit, which is concerning. Additionally, the service team charged me more than the amount I signed off on, citing the "high oil pan capacity." 3. Customer Care Issues: The invoice included a complimentary car wash, but my car was returned without being washed. These experiences have left me questioning the quality control and transparency of this service center. I expected better attention to detail and integrity in pricing from a Hyundai-certified location. I hope they address these concerns to prevent similar issues for other customers.

After a brief disappointment, George Digenis contacted me - thursthouse

After a brief disappointment, George Digenis contacted me to discuss the situation. He encouraged me to revisit the dealership (I have always had excellent service there). George took it upon himself to help me. He was honest, sincere and extremely helpful. He is a great example of what makes the Kitchener dealership special to me. Thanks George!

This dealership, by far, is the best place I've ever - Pearl

This dealership, by far, is the best place I've ever been. Dylan was so helpful and the rest of the staff. Always professional and went out of way to make me feel comfortable. Thank you so much.🤗 Dylan, especially make me feel like a real person. Not just the number. Cheers to the whole service staff. Happy Holidays all.🎄👏

Jimson is very helpful by providing us a uber pickup so - Jason

Jimson is very helpful by providing us a uber pickup so we could leave the vehicle and went home instead of waiting in the shop. The uber was sent to pick us up right after the job is done. Very smooth experience with Jimson

I reached out to Cambridge Hyundai after experiencing a - monica

I reached out to Cambridge Hyundai after experiencing a flashing engine light while driving on the highway. They took my car in right away, diagnosed it, and confirmed that what they found supported what I described had happened. They had it serviced professionally and quickly, and they’re continuing to work with me over the next few months to ensure the issue has been fully resolved. I feel reassured that my car will perform safely. Matt Mazza, Elizabeth Byrne and their team at Cambridge Hyundai really came through for me and I sincerely appreciate their work and care.

Subject: Complaint Regarding Hyundai Vehicle - dhruvapple786

Subject: Complaint Regarding Hyundai Vehicle Breakdown I got my new year gift from hyundai and they are making it so delayed and not giving me any other car to drive I am really frustrated Dear Hyundai Customer Care, I am writing to express my disappointment with the performance of my Hyundai [elantra 2023] and the inconvenience caused by a recent breakdown. On [31st December ], while driving on street , my vehicle unexpectedly stopped in the middle of the road. This situation not only caused significant stress but also put my safety and that of others at risk. I had to arrange for immediate roadside assistance, which resulted in a long delay and additional expenses. I trusted Hyundai for its reputation for reliability and quality, but this incident has shaken my confidence in the brand. I have followed all recommended maintenance schedules, and such an issue was unexpected and unacceptable. I kindly request: 1. A thorough investigation into the issue with my vehicle. 2. Prompt repair at no additional cost, considering the inconvenience caused. 3. Assurance that such a problem will not occur again in the future. I hope Hyundai takes customer satisfaction and vehicle safety seriously. I look forward to a swift resolution to this matter. Please contact me at [6474623601] or [dhruvapple786@gmail.com] at your earliest convenience. Thank you for your attention. Sincerely, Dhruv Sharma Vehicle Details:2023 elantra

Mississauga Hyundai's service team is either fraudulently - Shane

Mississauga Hyundai's service team is either fraudulently taking my money or the team and the parts they use are so subpar they might as well have done nothing. Services paid for to replace and/or repair parts are either not being done or not completed correctly. My vehicle has been serviced multiple times by this location costing several thousands of dollars this year alone for the same reoccurring issues: stuck door lock, rear lamp replacement, and problematic AC. The problems, no matter how simple or complex, are never really fixed. I question where my money is actually going.

Amazing experience with the service department Jimmy and - dsouza

Amazing experience with the service department Jimmy and Farhad in service really helped me out with my car. I went in for service today and I was in and out faster than I thought..

one of the best dealerships I ever had to deal with. - Connie

one of the best dealerships I ever had to deal with. everyone stand out at this dealership but one person that I would like to thank very much is Billy the service managers for always taking care of my car and explaining the problems it has. I have to say that every one is friendly and is always willing to help. great service a 5 star is not enough for this dealership. Clean friendly atmosphere and a great team in service.

Thank you Shelley and Kent! - Jeff Kaplan

Thank you Shelley and Kent! They had everything done I had asked and went above and beyond with a clean and fixing trim that was loose that I had no idea about!

To everyone who buys, services, or interacts with Hyundai - Vazgen

To everyone who buys, services, or interacts with Hyundai Thornhill, I want to share my recent experience with this dealership. I encountered a serious issue with my car—the engine seized. After researching online, I discovered that my situation fell under a recall. Based on this information, I visited Hyundai Thornhill’s service center and explained the issue. The employee I spoke with, Wilson Chan, confirmed that my case qualified for the recall. However, he stated that their specialists needed to conduct a diagnostic inspection to verify the problem, despite the fact that my own mechanic had already diagnosed a seized engine. Wilson informed me that the diagnostic service would cost $550 (including tax). I agreed and scheduled an appointment for March 4. I brought my vehicle in that day, paid the fee, and left my car for inspection. After about 20 days, Wilson contacted me and informed me that Hyundai Canada had denied the recall claim solely because my vehicle was over 10 years old. This means the diagnostic fee of $550 and the $150 I paid for towing to Hyundai Thornhill were completely wasted. Wilson and the dealership knowingly misled me. They were fully aware that my vehicle was ineligible for the recall but still insisted on the diagnostic, leading me to spend money for nothing. They deliberately took my money while knowing the outcome in advance. When I requested a full refund, they initially refused. Only after I mentioned that I would leave reviews on social media and Google did they suddenly agree to refund two-thirds of the amount ($360). However, I paid the full $550 for the diagnostics, plus $150 for towing. Who will compensate me for those costs? Why should I bear the financial burden for their mistake? I want to warn everyone dealing with this dealership—they engage in dishonest practices and will take your money only to later inform you that your claim is denied. Be cautious and make your own conclusions. I suspect—but cannot say with absolute certainty—that this dealership employs dishonest individuals like Wilson Chan, who deceive customers into paying money and then deny the service.

Just a shout out to Kathie Foster in particular (yes, the - peters

Just a shout out to Kathie Foster in particular (yes, the cat lady) who exemplifies what excellent service and commitment to the customer experience should look like. We had some problems with Hyundai Canada and Kathie came on board and championed our situation. I am not a very approachable person and don't like to have my personal space invaded. It's just who I am. Kathie got/gave a hug today. If the enormity of this is lost on you, then I can only try to understand.

Made an appointment for a safety recall to replace a - Ken

Made an appointment for a safety recall to replace a fuse. When I arrived I asked them to check to make sure they had the part. I had previous experience with them not stocking common parts. They then informed me that it wasn’t in stock and that it would take at least a day to get.

Have attended 6 times for service and tired of waiting - Howard

Have attended 6 times for service and tired of waiting for completion within the advised times. Waited 2 hours for an oil change and an unwashed car. Going elsewhere.

I am disappointed with Hyundai for persuading customers - wendy_3angels

I am disappointed with Hyundai for persuading customers to purchase additional warranties that provide no coverage. For example, I opted for the extended warranty for our tires, only to be informed that it does not cover them due to wear and tear. Despite our car being only two years, the tires, which cost over $550 each, should last longer than two years. Similarly, we also purchased the warranty for scratches and dents, but to no avail. They claimed that the scratch was too long or the dent too deep, rendering it not covered. It seems that they upsell customers on these extras, giving a false sense of security. Furthermore, I am disappointed in Adam Parry, Service Manager, for not following through on his promise to address the situation. Despite assuring me that he would resolve the issue, I never received any further communication from him. Until my new situation with my tires when he did contact me, He informed me that they recommend us to get our tires rotated every 12,000 km or every second oil change, but they don’t inform you that you need to get it done for warranty purposes. I mentioned about the scratch and dent, and he informed me that the paper work must have gotten lost and he would check. After both claims were denied, he got someone else to call to inform. It is clear that I will now handle my vehicle maintenance elsewhere, ensuring to keep all receipts for warranty purposes. It is likely that they will find reasons to deny coverage, as they have done with everything else.

I take my Tuscan and Elantra in to newmarket Hyundai and - CANDICE

I take my Tuscan and Elantra in to newmarket Hyundai and I always get great service from the service department.

I had a very expensive visit for something I considered - Paul G

I had a very expensive visit for something I considered routine. Perhaps the work was necessary -- I can't be sure. I am glad that Shane took the time to respond to my email and offer some small compensation.

Brought my car in for front end issues after hitting a - mjt

Brought my car in for front end issues after hitting a curb. Michelle looked after me right away, took the car in and provided me with an estimate and photos of the damage. Parts were ordered and my vehicle was ready a couple of days later. Michelle was fantastic and went out of her way to keep me informed of the repair process. Would definitely recommend this dealership.

I got my 2015 Santa Fe serviced on September 11/24 at - Den Pej

I got my 2015 Santa Fe serviced on September 11/24 at Streetsville/Nav Bhattia’s Hyundai (SO #471943) to have the starter, front wheel, and brake and tail lights that were all acting up or malfunctioning looked at. I was taken care of in the service shop by the assistant service manager Chetan Batra and Omar, both of whom were great in person. An Uber was arranged to take me back home which was nice. Total charges for a new battery, ball joint and 2 lights was $830 or so - very, very pricey. I was told the starter was perfectly fine but right after I left to run some errands that late afternoon, the starter was still acting up. I emailed Chetan 4 times that same evening, with each email containing videos I took of the dashboard while the starter malfunctioned. He didn’t respond to any of my emails. On September 13th I got a call from a female named Alia from Streetsville/Nav Bhattia’s Hyundai to see how my recent service experience was, to which I responded that I wasn’t very satisfied, explained the situation to her and requested a manager call me back. She advised me that one would but to date, as of this writing on October 5th, nobody ever bothered to call me. This lack of accountability and behavior is shameful, having been clearly exhibited at different levels of the location or organization. Based on my poor customer experience, I wouldn’t recommend anyone getting their car serviced here… one can only imagine that the sales department may be as poor but who knows really.

Excellent and well organized operations. - limuel.depillo

Excellent and well organized operations. Staffs are all helpful. I will definitely recommend this dealer to all my friends and family.

Qauison charged an assessment fee before looking at a - Must love cars

Qauison charged an assessment fee before looking at a warranteed issue. Road tested, issue was re produced. Somehow the technician claimed they couldn't re produce the issue. Video of the issue exists. Carrie is an assistant service manager and personable. She has to follow Quaison's unethical decision. Hyundai customer service is remarkably useless. No one appears to be trained in what they sell . The recalls , or campaigns on the vehicle places it into about 10 dealer visits within 3 years.