118 Ontario Hyundai Service Centres

Great service department. - Amin Rezagholizadeh

Great service department. They were on schedule with my booking, and no delay. Staff were very nice and professional. Definitely recommended Toronto Hyundai Service.

Very personable, enjoyed chit chatting with him on the - selangeveld8

Very personable, enjoyed chit chatting with him on the phone. We both have a love for the Veloster's

I had a great experience with the help of Jasmine, my - Clemente Hornilla

I had a great experience with the help of Jasmine, my Service Advisor when I had a major concern with my vehicle. She handled it professionally and efficiently and went above and beyond. She is very knowledgeable about her craft and always provided me with an update throughout the entire process of the service needed for my vehicle. It is an exceptional service. Jasmine Wang deserves more than 5 stars!

I have a 2024 Tucson which we love (first Hyundai) and - davidkavanagh

I have a 2024 Tucson which we love (first Hyundai) and the service is excellent. Eric is such a professional and I feel very comfortable talking to him. He explains everything and I leave there feeling very satisfied.

Very Happy with Surgenor Hyundai They replace a - radioham100

Very Happy with Surgenor Hyundai They replace a damage exhaust flex pipe when it should been done and fix by where i bought the car in Gatineau Hull Hyundai while they said they would not fix because of the damage what can they understand it was damage when i pick the car on my second oil change i deside to stop at a oil changer they told me there was a oil pan leak and flex pipe damage plus there was a lot of mud ask the Dealer to clean it but nothing was done by the Gatineau Hyundai dealer where i purchased the vehicle ...... Thank You to Jayce and is Service Team Giving Them the 5 Stars

I highly recommend White Oaks Collision Centre for all - 2009 Caddy

I highly recommend White Oaks Collision Centre for all body work on your vehicle. Ask for Jordan Reed, he’s great, polite and most accommodating. Their staff is efficient and do great work. I highly recommend this company if you want an A1 job done.

We got Excellent customer service They were very - Shahgul2003

We got Excellent customer service They were very professional Every thing was handled to our satisfaction

I am disappointed with my recent experiences at this - Mehrdad

I am disappointed with my recent experiences at this Hyundai service center. Here’s what happened: 1. First Visit: I brought my car in for a safety recall. The very next day, I encountered a brake issue and ended up spending $1,800 to replace the brake booster. 2. Second Visit: I scheduled a simple oil change. The following day, I noticed the oil pressure light was on. Upon inspection, I found the oil level was above the maximum limit, which is concerning. Additionally, the service team charged me more than the amount I signed off on, citing the "high oil pan capacity." 3. Customer Care Issues: The invoice included a complimentary car wash, but my car was returned without being washed. These experiences have left me questioning the quality control and transparency of this service center. I expected better attention to detail and integrity in pricing from a Hyundai-certified location. I hope they address these concerns to prevent similar issues for other customers.

This dealership, by far, is the best place I've ever - Pearl

This dealership, by far, is the best place I've ever been. Dylan was so helpful and the rest of the staff. Always professional and went out of way to make me feel comfortable. Thank you so much.🤗 Dylan, especially make me feel like a real person. Not just the number. Cheers to the whole service staff. Happy Holidays all.🎄👏

Good service and customer service xxx/ xxx xxx xxx xxxx - Arcelia Perez

Good service and customer service xxx/ xxx xxx xxx xxxx xxxx xxxx xxxx xxx xxx

Elizabeth was really friendly and great to work with. - stacey

Elizabeth was really friendly and great to work with. The service was done efficiently and timely. The waiting area was clean and comfortable.

After a brief disappointment, George Digenis contacted me - thursthouse

After a brief disappointment, George Digenis contacted me to discuss the situation. He encouraged me to revisit the dealership (I have always had excellent service there). George took it upon himself to help me. He was honest, sincere and extremely helpful. He is a great example of what makes the Kitchener dealership special to me. Thanks George!

drive through service was a big help its more - rolaner

drive through service was a big help its more convenient fast and the guy assisted my need was real good (forget his name)

Subject: Complaint Regarding Hyundai Vehicle - dhruvapple786

Subject: Complaint Regarding Hyundai Vehicle Breakdown I got my new year gift from hyundai and they are making it so delayed and not giving me any other car to drive I am really frustrated Dear Hyundai Customer Care, I am writing to express my disappointment with the performance of my Hyundai [elantra 2023] and the inconvenience caused by a recent breakdown. On [31st December ], while driving on street , my vehicle unexpectedly stopped in the middle of the road. This situation not only caused significant stress but also put my safety and that of others at risk. I had to arrange for immediate roadside assistance, which resulted in a long delay and additional expenses. I trusted Hyundai for its reputation for reliability and quality, but this incident has shaken my confidence in the brand. I have followed all recommended maintenance schedules, and such an issue was unexpected and unacceptable. I kindly request: 1. A thorough investigation into the issue with my vehicle. 2. Prompt repair at no additional cost, considering the inconvenience caused. 3. Assurance that such a problem will not occur again in the future. I hope Hyundai takes customer satisfaction and vehicle safety seriously. I look forward to a swift resolution to this matter. Please contact me at [6474623601] or [dhruvapple786@gmail.com] at your earliest convenience. Thank you for your attention. Sincerely, Dhruv Sharma Vehicle Details:2023 elantra

Mississauga Hyundai's service team is either fraudulently - Shane

Mississauga Hyundai's service team is either fraudulently taking my money or the team and the parts they use are so subpar they might as well have done nothing. Services paid for to replace and/or repair parts are either not being done or not completed correctly. My vehicle has been serviced multiple times by this location costing several thousands of dollars this year alone for the same reoccurring issues: stuck door lock, rear lamp replacement, and problematic AC. The problems, no matter how simple or complex, are never really fixed. I question where my money is actually going.

Dissatisfied and disadvantaged after trusting this - Pnsimms

Dissatisfied and disadvantaged after trusting this dealership to resolve an issue with my car. Safe to say I’ve lost a day of pay after leaving my car for 24 hrs with them. And now I’ll have to make time to take it back and have the same issue looked at my expense and time ..

one of the best dealerships I ever had to deal with. - Connie

one of the best dealerships I ever had to deal with. everyone stand out at this dealership but one person that I would like to thank very much is Billy the service managers for always taking care of my car and explaining the problems it has. I have to say that every one is friendly and is always willing to help. great service a 5 star is not enough for this dealership. Clean friendly atmosphere and a great team in service.

Very dissatisfied with service department. - Cruising C.

Very dissatisfied with service department. Waited 2 hours fora simple oil change. Waited at the drive in door 10 minutes because cars were backed up inside. I finally went in and was told they were 15 minutes behind. I toldhim I would wait for my car. My last oil change before this one took 1 1/2 hours. Very poor service.

Cameron Osler-Mountain Hyundai Service Advisor who went - Kirby

Cameron Osler-Mountain Hyundai Service Advisor who went truly above and beyond! After closing hours, he kindly helped me top up my radiator coolant—something outside his usual responsibilities. Not only did he assist me quickly, taking less than 10 minutes, but he also didn’t charge me for the service. His willingness to help without expecting anything in return speaks volumes about his character and dedication to customer service. I’m incredibly grateful for his support and highly recommend this dealership for their outstanding staff.

Went there for a company recall service and ended up - Matthew

Went there for a company recall service and ended up spending 169 $ after the service!

Just a shout out to Kathie Foster in particular (yes, the - peters

Just a shout out to Kathie Foster in particular (yes, the cat lady) who exemplifies what excellent service and commitment to the customer experience should look like. We had some problems with Hyundai Canada and Kathie came on board and championed our situation. I am not a very approachable person and don't like to have my personal space invaded. It's just who I am. Kathie got/gave a hug today. If the enormity of this is lost on you, then I can only try to understand.

Made an appointment for a safety recall to replace a - Ken

Made an appointment for a safety recall to replace a fuse. When I arrived I asked them to check to make sure they had the part. I had previous experience with them not stocking common parts. They then informed me that it wasn’t in stock and that it would take at least a day to get.

Have attended 6 times for service and tired of waiting - Howard

Have attended 6 times for service and tired of waiting for completion within the advised times. Waited 2 hours for an oil change and an unwashed car. Going elsewhere.

I take my Tuscan and Elantra in to newmarket Hyundai and - CANDICE

I take my Tuscan and Elantra in to newmarket Hyundai and I always get great service from the service department.

Knowledgeable staff, friendly and actually take time with - tj.marrison

Knowledgeable staff, friendly and actually take time with you..very fair prices on everything, I've been going there for 20 years.

Stay away from the service Dept. - J Hill

Stay away from the service Dept. I bought a 2023 Elantra N line in Stratford. I live 2 hrs from Stratford so my first service was done where I live locally. From the start I felt my brakes were spongy, shuttered a few times stopping and a constant tapping noise every time I hit the brakes. I asked my local dealer to perform a brake inspection. 3 licensed Hyundai mechanic were shocked what had been done to them by Stratford when performing the PDI when it arrived there. My brakes had been extremely over lubed so much so they took pictures as proof. Repeatedly said it had to have been an apprentice as a licensed mechanic never would have put that much oil on them. My local dealer cleaned as best they could but pads needed replacing and front rotors were damaged as a result. This is bought brand new and only at 6,000 km. I have been 4 months fighting with service manager to get what I paid for. I have caught him in several and I mean several lies. He from first day would overturn emails. I’ve had to drive to Stratford and visit. His deception of what he was going to do was unbelievable. . I will get this issued resolved as I have solid documentation but wonder what if I was a customer who didn’t have the backing of other Hyundai mechanics. I’m sure they would have I am sure many did as I can tell you he does lie. This is not my first Hyundai but had it been I’m sure it would have been my last. Do not deal with Stratford if your only recourse is to have to use their service Dept.

Very good sales people. - Rcbrown1

Very good sales people. Helpful patient and curtious. Service dept. Is the worst that I have used. Service manager is good. Battery was dead after a few hours of charging got it going bought $435. Battery but they wouldn't install it for 4 more days even after I said it was a breakdown We live in the country and needed the car. Saved $40. And did it myself

I had a very expensive visit for something I considered - Paul G

I had a very expensive visit for something I considered routine. Perhaps the work was necessary -- I can't be sure. I am glad that Shane took the time to respond to my email and offer some small compensation.

I went to Cooksville Hyundai to get an AC inspection done - saumyakinger

I went to Cooksville Hyundai to get an AC inspection done as it was blowing Hot air in 30 degrees outside. Post a 10 min inspection, service guy came back and said the refrigerant was contaminated and our machine can’t pull the gas out. They claimed I had the wrong refrigerant installed and asked me to take it to another agency where I got my service done from 5 months ago as they claimed they could have done something to refrigerant. I called Kingcross Hyundai and they said nothing was touched related to AC in a oil change service of course. I tried to push cooksville to give me a solution or tell me what the actual issue is as the service was done 5 months ago and AC stopped working 2 days ago. They just basically told me to give them $170 bucks for a worthless inspection and go away in simple words.  I found time to drive 1.5 hour in 30 degrees from mississauga to Kingcross Scarborough location after a week and pay another $170 inspection fee to them due to cooksville's incapability.  Within 10 mins, they found a bird behind the bumper that had the whole AC condenser sheet damaged that caused refrigerant freon gas to leak. They told me the fix was to replace condenser sheet and recharge the gas for $1100 total. I was happy paying the inspection fee to them as they actually found the issue.  I went back to Cooksville hyundai to speak to their Service Manager Phil Scolieri which I thought would be a help considering his position which I am not sure how an incapable person got posted on. I asked him why their rookie mechanic did not tell me the actual issue being the whole condenser sheet being damaged and a literal dead bird sitting in the car and his reply was "Mechanic must have missed it" . I told him the job their team was paid for, was not done properly and the information provided "Refrigerant contaminated" was worthless as I still had to pay another location for the same job they were supposed to do. Phil's reply was "Charge is for the time Mechanic puts into the vehicle, He still worked on it". Even though I was told to take the car to another agency and the time technician put was worthless, I asked him the $170 is hourly however the max time your mechanic put was 10 mins. Phil's response "No, it was more time actually as we do a car wash as well".  I am filing this case with the consumer board as this had me suffer in peak heat for 3 weeks in addition to costing me worthless inspection fees and mental distress of trying to make a guy called Phil understand his job.

Brought my car in for front end issues after hitting a - mjt

Brought my car in for front end issues after hitting a curb. Michelle looked after me right away, took the car in and provided me with an estimate and photos of the damage. Parts were ordered and my vehicle was ready a couple of days later. Michelle was fantastic and went out of her way to keep me informed of the repair process. Would definitely recommend this dealership.