149 Ontario Ram Dealers

I have never had such a negative experience with a - JG

I have never had such a negative experience with a dealership. I was misinformed at best and lied to at worst. There is no desire on their part to rectify the situation they caused. I would avoid this dealership at all costs. I traded in a vehicle to lease a new one based on being told there would be no cost to me. They decided not to proceed with the lease buy out and instead returned the vehicle costing me $4k. (I said if there was any cost to trading in I would buy-out my lease). This was done AFTER I had signed the new lease. I have tried everything to resolve this with them and they have no interest. They will say anything to get a sale and will not stand behind their sales process. Unethical and unprofessional is my experience with this dealership. Do your homework before working with them.

Had contract for new truck delayed delivery then refused - Bay King Ripoff

Had contract for new truck delayed delivery then refused to honour price (attempted to offer a lower trim level for contracted price) scam artists!

I put my Jeer wrangler in for peace of mind service. - Henry

I put my Jeer wrangler in for peace of mind service. I looked and noticed they did not rotate the tires and i am not sure they even did any kind of inspection. Everyone looked like they were half asleep there, Please avoid this location for service at all costs.

Brain Coneybeare at Midland Chrysler was awesome to deal - Robert

Brain Coneybeare at Midland Chrysler was awesome to deal with. We love our new used van. It was so nice of him to figure out how to get it to the sister dealer closer to home for pick up. The rest of the team was also helpful as we figured out how to get the payment through after a mistake on my part.

I was at the dealership dropping off my vehicle for - MK

I was at the dealership dropping off my vehicle for service when I hear one of the staff on the phone yelling at a customer. The staff member was very rude to the Person on the phone. Absolutely horrible had I not needed the serving I was booked for and time constraints I would have walked out. I have since found a new dealership to service my vehicle. I have since learned the staff members name was Anna. She definitely needs help with her customer service skills. No person should be talked to that way.

worst purchasing experience I've had. - TS

worst purchasing experience I've had. Commitments missed, management very arrogant, zero after sales follow up. not recommended

1-Star Review: The Worst Dealership Experience of My - Doubled613

1-Star Review: The Worst Dealership Experience of My Life – Avoid Mississauga Chrysler at All Costs I bought a vehicle from this awful dealership and deeply regret it. Mississauga Chrysler is filled with scammers who will take your money, sell you a car with issues, and then completely ignore you once the deal is done. They sold me what was supposed to be a brand-new vehicle, but the driver's door had clearly been repainted. When I pointed it out, they shrugged it off and told me to “contact Chrysler.” No accountability whatsoever. They also lied about the warranty. I was told the SRT I purchased only came with a 60,000km warranty and that I needed to buy an extended one. That cost me $7,400, and they promised documentation for it would arrive with the vehicle—it never did. On top of that, they kept my $1,000 security deposit, and the paint protection film they installed looks like it was applied by a child—bubbled, uneven, and sloppy. I reached out immediately on the day of delivery, and have followed up every single day since, contacting Gagan Sandhu, Anurag Jallan, Adam Willinsky, and Michael Dorosti by both phone and email. Not one person has responded—not even to acknowledge my concerns. I've since filed complaints with Chrysler Canada, the Better Business Bureau, OMVIC, and more. If you’re considering buying a vehicle here—don’t. These guys give the entire industry a bad name. Hands down the worst dealership experience I’ve ever had.

On top of being overcharged on minor repairs I recently - lisasstlhr2

On top of being overcharged on minor repairs I recently had another problem through my own mechanic who tried to get a part from them which turned out to be non existent and unobtainable!! He called them to get a shifting cable for my 2015 jeep Cherokee and was told they would have it in the next day which was a Saturday morning and they made him pay for it which came to $50-$60. He paid for it and went in the Saturday morning to pick it up and was told they didn’t have it and wouldn’t be getting it in at all. When he told them the situation they said “what do you want me to do it’s not my problem and too bad”! He asked for his money back and they denied him the money returned and said once again that it’s not their problem! I called up jeep Canada and found out that they stopped making parts for my car a while ago!! So the dealership lied to him knowing full well the situation and even took a payment for something they knew they couldn’t get!!!! This dealership should be under review for its shoddy work and its shady deals!!! Terrible service terrible customer service and care!! Jeep of Canada is now looking into it for us!!!

I wouldn't give them any money down. - mikerichardson

I wouldn't give them any money down. They just keep it. Don't trust them. They scam.

I Purchased a chrysler 300 did not order the rust - paul

I Purchased a chrysler 300 did not order the rust protector or the paint protection but added it to the bill I salesman calls me and asked why I gave a negative review because he didn't receive his monthly bonus I should have contacted OMVIC if you still want to purchase from these people with all the negative reviews and you have an issue contact OMVIC they will work for you.

Poor service and dishonest sales and service managers. - Griesenipple

Poor service and dishonest sales and service managers. False information on the bill of sale and they supplied fca false information as well. Fca also was no help. Do not buy from Dilawri auto group or any brand owned by stallantis

I wouldn’t trust these guys to fix the chain on my - Disappointed Owner

I wouldn’t trust these guys to fix the chain on my bicycle. I brought my truck, which I had purchased there a few years before, in to fix a tire that was unsafe. I told them I only had a hour as I had to be home to get my daughter from school. More than 2 1/2 hours later instead of fixing the tire they did all the recalled stuff, which was minor, without my permission and then sent me on my way with an unsafe vehicle and told me I would have to make another appointment to have the tire fixed. Just brutal!

Terrible experience with financing options and the - juliasmom

Terrible experience with financing options and the salesman. We left the dealership because we told them we are not trying to haggle we just don’t want expensive payments and this doesn’t match our needs so we left. They called us back to offer more incentives and the cost was way over what we said would be our top budget. It was uncool to offer something yiu can’t even come close to especially once we had already left and said no. I’d be weary of someone who had tons of sales awards on the wall. It doesn’t mean that they are a good salesperson it means they will do whatever it takes to get the sale. There is a difference. We would never go back there they meet the definition of car salesman! He wasted our time and made us think this sale was possible when he knew it wasn’t. We were leaving to go to a different dealership and he called us back promising so much more than he could offer. At the end of the day I’m mad at myself for trusting this person as they were so misleading.

Paul is helpful, knowledgeable and professional. - JW

Paul is helpful, knowledgeable and professional. He manages to keep his cool at all times. Thanks for being a great guy :)

If you're looking for used cars and is calling in and get - redcx5

If you're looking for used cars and is calling in and get to choose a salesman, choose Gad. As a first time buyer, I have fond memories of my time at this dealership, and I checked with three others. Gad is well above and beyond better than the others. No lying, some pressuring, a lot of hand holding!

BEWARE IF YOU ARE BUYING A NEW CAR HERE - Alex Vince, the - EcoRon

BEWARE IF YOU ARE BUYING A NEW CAR HERE - Alex Vince, the sales person, wanted nothing to do with me after he received the cheque for the car and refused to deal with any of the outstanding issues. I made a complaint to management about him and received no response to date. He cost me a lot of extra time and money, and appeared to either have very little knowledge of the products he was selling or said things just to make you buy the car (but didn't follow through) - he was disrespectful and utterly rude to me. To add to the incompetence, I was actually given a new water pump instead of a charger for my car (it is an EV)!

It has been a year since I purchased a used 2015 Kia - cbabich

It has been a year since I purchased a used 2015 Kia Forte from Wellington, here is my experience with the car. - Noticed the vehicle didn’t have a donut for flat tires, remember this. - After a little over a month, breaks started giving out, and I needed a new master cylinder ($900) - After getting that fixed, tech noticed that the brake lines were rusted; luckily, my local Kia dealership found this was a recall. It would have probably been a $1200 job. - Four months in, the shark fin car antenna broke off ($60) - 8 months in, the fan blower connector fuse was fried. Needed a new connector and fan blower. Luckily, I was able to fix that myself – still, new fan blower and connector ($100) - After about 11 months, the tire wear was exceeding two flats on my front tires (would be nice to have a donut), and extensive wear on the rear tires tread was almost gone. Replacing 4 tires ($800). - 12 months, spark plugs and coil causing a misfire with the engine, because those were worn, $450 repair. - A little over a year in, the windshield wiper motor was blown, $400. Needless to say, this car has been an absolute annoyance to deal with. $2710 in repairs with a little over 1 year of ownership. I find it an absolute laugh riot when they call to leave messages about getting service at their location. Would never consider getting another vehicle from this location; they’re no better than the sketchy used car lots you see sprinkled across this province. DO NOT RECOMMEND!

Great service. - rlanglois

Great service. Always helpful. Cam is fantastic and arranges service for my two Rams to accommodate my schedule. Mechanics are excellent and my vehicles are always serviced and returned clean. I would recommend them to anyone who need s a vehicle serviced.

Isabelle in finance, went out of her way to be - denisedesmarais5

Isabelle in finance, went out of her way to be accommodating when we purchased our 2023 RAM truck. She was honest, genuine, a good communicator and made the transaction painless.

You want a great deal, go to Rami. - Durango

You want a great deal, go to Rami. He will take care of you. And for the parts, ask for Tony. He will give you best prices. All others were great but I dealt with those 2 gentlemen.

This dealership’s service department has incompetent - marparm

This dealership’s service department has incompetent technicians, lied to me boost their service bills, and damaged my vehicle.

Went on line to book an appointment for an oil change and - bigpapa

Went on line to book an appointment for an oil change and was confirmed for 930. At 1130 went to pick up my vehicle and was informed that it was the next vehicle to go into the shop. 2 hours later and still no oil change. When I got home, there was an e-mail saying that Galt Chrysler removed my e-mail address from their system. EXCELLENT customer service NOT.

They don't honour their warranties. - Dominic.Gouveia

They don't honour their warranties. Noah M is very unpleasant to deal with...stay away.

Buyer beware, would not be surprised to find out they ate - Preet

Buyer beware, would not be surprised to find out they ate sell re-vinned cars, very shady sales practices. The whole experience was really off. Go somewhere else.

One star is too many. - Ryan

One star is too many. Even after putting a $2,500 deposit on a truck they sold it from under me. I made a deal on a truck here with Sam Yekta and we had an agreed trade value on my truck - all set and ready to sign the bill of sale. Then Sam calls me to tell me they thought my truck was two years newer (even though they had the VIN#) and therefore the trade value dropped by over 40% ($4,500). Sam then told me he would revise the bill of sale and send it to me the next day to be signed. The next day Sam sends me a text message to notify me the truck has been sold to someone else. Extremely frustrated with this dealership, the salespeople, and Management. The entire process has been anything but smooth.

They are very nice until you have an issue with warranty - Whoknew

They are very nice until you have an issue with warranty on their product, then the face turns and you will be disappointed. We have bought multiple vehicles from lakeridge, something must have happened through covid because they have lost it. Incompetent shysty crooks is what they are. Completely disgusted with there attitude and service. Would not recommend to anyone. Never going back.

This dealership is the one to goto, even if you're hours - Doubled613

This dealership is the one to goto, even if you're hours away! Worth the drive, worth the time. I dealt with Sean Robert's who went above and beyond to not only get me a vehicle but to make my dream truck affordable and to make that dream come true! Unlike most salesman, Sean listens! He cares! Sean knew what I wanted, knew every option I required and wouldn't stop until he found the exact specs and the exact truck which he did! Also, Unlike most dealerships sean doesn't lie, rush, pressure, he takes the time to work with you, your budget and needs, he listens to your life events, stories, talks about your family, children and again, he cares. Sean is down to earth, friendly and actually treats you like a human being not like a number which is so rare these days. I was also fortunate enough to meet his son who was fantastic and brought up well. The finance manager was great, straight forward to the point, the gm was great, they didnt waste my time or pressure me either. All and all everything was easy straightforward and stressfree! The way it should be, God bless sean and his family, and thank you! If you want a good dealership that is honest and cares, this is it, but always see Sean if you go there, personally i think he should be gm! Great experience, would rate higher if I could.

Purchased a 3 yr. - Sahara

Purchased a 3 yr. old car from this dealership less than 12 months ago. Battery died and couldn't get into dealership to replace for almost 2 weeks. Had it done at my own mechanic and the dealer just says nothing they can do because I didn't go to an FCA dealership. Worst customer service I've ever experienced.

This dealership is run by incompetent and fraudulent - Dave

This dealership is run by incompetent and fraudulent individuals, who purposely hide facts, they lie, lack integrity and play ignorant to hidden damage. They are the epitome of the slippery used car salesman reputation. Your first instinct when you drive into this dealership is correct and the condition of the dealership represents exactly who they are, avoid this dealership completely.

I would have given 'zero' stars, but that is not an - 47steverane

I would have given 'zero' stars, but that is not an option. DO NOT BUY A USED VEHICLE FROM AURORA CHYSLER. My 19 year old son bought his first vehicle (a 2016 NIssan Frontier) from here. They agreed to 'Safety' the vehicle (which we wanted as he would be driving it between Guelph and Seneca College along the 401, 407 and 404). When we picked up the truck, we were told it needed nothing to safety and was in great shape. Less than a month later, it was in our local mechanic's shop where our mechanic said it never should have passed a safety. Long story short, it FAILED a safety inspection at Canadian Tire just 4 days before we bought it from Aurora Chrysler (Aurora Chrysler safetied it claiming it required nothing). The MTO has done an inspection and concluded that it was not properly safetied by Aurora Chrysler (photographic proof before - from Canadian Tire's inspection and after, the MTO's inspection, show the same issues never having been resolved). The truck had its licence plates pulled by the MTO and it needs almost $14 000 in repairs to be allowed back on the road. Needless to say, my son does not have that kind of money and when I reached out to Frank Chan (the GM), I was told that it was not their problem. OMVIC is now investigating and we will need to take them to small claims court to get back our money which will most likely take a couple years at least. Sad to think that a 'reputable' dealership would risk a person's safety and screw someone over like that (let alone a kid that worked for years at McD's saving his money to buy his first vehicle). Save yourself a lot of time, money and headaches and AVIOD THIS DEALERSHIP.