149 Ontario Ram Dealers

I have never had such a negative experience with a - JG

I have never had such a negative experience with a dealership. I was misinformed at best and lied to at worst. There is no desire on their part to rectify the situation they caused. I would avoid this dealership at all costs. I traded in a vehicle to lease a new one based on being told there would be no cost to me. They decided not to proceed with the lease buy out and instead returned the vehicle costing me $4k. (I said if there was any cost to trading in I would buy-out my lease). This was done AFTER I had signed the new lease. I have tried everything to resolve this with them and they have no interest. They will say anything to get a sale and will not stand behind their sales process. Unethical and unprofessional is my experience with this dealership. Do your homework before working with them.

I put my Jeer wrangler in for peace of mind service. - Henry

I put my Jeer wrangler in for peace of mind service. I looked and noticed they did not rotate the tires and i am not sure they even did any kind of inspection. Everyone looked like they were half asleep there, Please avoid this location for service at all costs.

Jo-Laura Mackin she was very very nice and great helper, - Edonaa1999

Jo-Laura Mackin she was very very nice and great helper, thank you so much Laura !

Brain Coneybeare at Midland Chrysler was awesome to deal - Robert

Brain Coneybeare at Midland Chrysler was awesome to deal with. We love our new used van. It was so nice of him to figure out how to get it to the sister dealer closer to home for pick up. The rest of the team was also helpful as we figured out how to get the payment through after a mistake on my part.

My advice? - Mike

My advice? Stay far away from this dealership. We had a signed bill of sale with an agreed amount for my trade in. They went over it my trade, drove it and gave me a price we agreed to. Super excited to pick it up m a few days later and they tell me I owe another 1600$ for my trade as it need some repairs??? The sales manager George "lyin" McAllen, the sales manager told us the repairs were needed so the car could go to auction...well 2 days later it's for sale in their lot. We "negotiated" it down to $1000, because at that point I had already switch my insurance and dealer had flipped the plates. We felt like it was a shake down. Avoid this dealer at all costs, and if you do go, do not give them a deposit!

Dante was an excellent salesman. - bistro

Dante was an excellent salesman. His knowledge was exemplary. He was polite and very personable. I had a great experience with him and would recommend others to see him for sales. Couldn't have had a better experience. Thanks Dante and the Delawri team. Bruce

DO NOT PURCHASE FROM THIS DEALERSHIP! - MarkF

DO NOT PURCHASE FROM THIS DEALERSHIP!!!!! I was extremely happy with my 2024 Dodge Ram and was not in the market for anything new, then I get a call from a sales rep I had used in the past and just moved to this dealership… so, I thought there was trust… I was “specifically” told they wanted me to trade in my 2024 for a 2025 Ram Rebel, and the “only” difference would be $20 more per month…. I repeatedly kept asking, no other strings and I was told repeatedly that everything would be exactly the same. So, I had only $40k owing on my previous truck and Max Dabbouseh who was the sales man confirmed that they would take mine in as a trade in (being it was only a year old), and get me into a new one with nothing changing except the payments increasing by $20/month. I agree to it, now… seeing as I had used Max at the other dealership, I made the mistake of trusting him and signed on the agreement as I was extremely rushed dealing with a personal family health matter and had to leave almost right away. Only to find out that when I get my statement from the bank that I now owe almost $90k…. The price for a brand new truck (and they try and justify it with “savings” which is all xx) and it went from 7 years and e months remaining to a full 9 years… So, the $50k I had into the 2024 Ram is completely gone and I now owe an additional $50k which will be gone in a year when the truck depreciates. I approached Max who told me, I’m busy right now with Months end, I’ll get back to you when I can…. Nothing, no call, no solution… nothing!!! I even said, just get me back into my old truck as I didn’t want this to begin with…. Nothing! You would think that when you have purchased as many vehicles as I have from his previous dealership (as I have a fleet for my company)…. And with me looking to replace much of the fleet as it ages.. they wound have wanted resolution…. Nope, nothing at all. I even had to go back twice as they couldn’t put the truck into the right name and then had forgotten to have me sign a portion…. Probably how this scam all went down. This is only step one as I do not think people should take advantage of people’s kindness and they should be held accountable. Yes, I shouldn’t have trusted him and gone through the document with a fine tooth comb. But the dealership Should have been transparent about things and not taken me for a ride for over $50k. I’ll be doing everything I can to leave reviews, report and turn this over to my lawyer as of today as I’ve given Max and the dealership enough time to respond.

Truck was posted to their website (for many days) before - Lacy.backwoods

Truck was posted to their website (for many days) before going through their shop. We contacted one of the employees through facebook to view the truck asap. Drove two hours to see a truck that was in less than exceptional condition for sale. The sales Associates had no knowledge of the truck and details. Repairs would need to be made before a safety could even be performed. Miscommunication and delays from the dealership. We were also misled, rather than lied to directly about work being done on the truck and the delivery date was pushed more than once. As a business owner, it was made very clear that it was costing us more money to wait longer for the truck, in which they “rushed” to have it done in hopes they could just drop it off to our home two hours away. They did not contact us as requested to ensure we were still prepared to sign the agreement. They licensed the vehicle without our knowledge and without a signed agreement of purchase. The manager was unaware of the details and made accusations that we would “have to take the truck”. Until I advised we had not signed the agreement, he was very unprofessional and demeaning. I advised of our unhappiness with all that transpired and requested our deposit be returned asap. The deposit cheque was not returned for another week after it was requested. Arrangements could have been made to pick up the cheque sooner but the employees refused to take my calls. I had to follow up numerous times while still trying to find another vehicle for the business in the meantime. There are many other details that can be proven with written emails and text messages.

I Purchased a chrysler 300 did not order the rust - paul

I Purchased a chrysler 300 did not order the rust protector or the paint protection but added it to the bill I salesman calls me and asked why I gave a negative review because he didn't receive his monthly bonus I should have contacted OMVIC if you still want to purchase from these people with all the negative reviews and you have an issue contact OMVIC they will work for you.

My husband bought a new 2025 Dodge Ram yesterday and his - tamisandrelli

My husband bought a new 2025 Dodge Ram yesterday and his experience with Ashton and the team was outstanding. Ashton was attentive to his needs and wants. He went out of his way to ensure Blake received outstanding customer service in a respectful manner. Delivery of the vehicle was timely and the detailing was excellent. Pickup service was outstanding. Definitely a seamless process, Blake could not be more impressed with the service he received from Pembroke Chrysler. Highly recommend this dealer and Ashton’s customer service.

Paul is helpful, knowledgeable and professional. - JW

Paul is helpful, knowledgeable and professional. He manages to keep his cool at all times. Thanks for being a great guy :)

Ensure you ask for Ethan Yang! - ludluck

Ensure you ask for Ethan Yang! We are from Sarnia, Malik was horrible and had stood us up from meeting on a Saturday August 2 2025, he did not let us know the dealership was closed for the long weekend. We had appeared on the lot one more time on 20 Sep after visiting so many other dealerships and I already vowed not to deal with Malik. Out walks Ethan Yang, a nicely dressed, eager and presentable young man. Ethan greatly assisted us and went out of his way to answer all questions we had, the first person in the Sarnia - London area to answer our question on which package do we need for the options we wanted (simply it was to get a powered passenger front seat, now identified as in the SL1 package, no white and no black trucks). He meticulously has us test drive various trucks with various options to ensure we had the right truck for us. Ethan then worked diligently with Dan Mock to get us the best deal we could possibly have made. I really couldn't have asked for a better salesman to assist us in this purchase. Ethan really saved the day here for us, he does deserve a huge pat on the back from his company, he took us from not wanting to deal with this company to making a sale. This is an amazing story of how one person can turn another off of a company then another can really place the company back in the limelight.

WORST DEALERSHIP EVER. - Lisaskala

WORST DEALERSHIP EVER. Dalton at the Guelph Wellington motors made it seem like he was giving us a good deal but scammed us 40 thousand extra. He promised us it would be 38 thousand dollars and it ended up being 68 thousand !!! He said it was the best for my credit and my options. A single mom of 3. Payments are 400 BY WEEKLY !! Don’t go there !!! Scams. They don’t care to help. They just want financial gain.

Great service. - rlanglois

Great service. Always helpful. Cam is fantastic and arranges service for my two Rams to accommodate my schedule. Mechanics are excellent and my vehicles are always serviced and returned clean. I would recommend them to anyone who need s a vehicle serviced.

Extremely Unprofessional and Unethical Experience – Buyer - CarEnthusiast

Extremely Unprofessional and Unethical Experience – Buyer Beware I recently visited Oakville Chrysler Dodge Jeep RAM to purchase an Audi e-tron GT after working with a sales agent, Ankur, who was excellent throughout — professional, responsive, and helpful. We agreed on a $51,500 trade-in value for my Jeep Wrangler 4XE 2023 with 20,400 kms (Paid $85K 2 years ago), and all terms were clearly confirmed in advance, including pricing, documentation, and a scheduled test drive. On the day of my appointment (the first week of September 2025), I: Test drove the vehicle Paid a $3,000 deposit Reviewed all documentation (including the Carfax) Signed the Bill of Sale Terms and Conditions Provided my Ownership Docs for my Jeep Wrangler Sahara 4XE During the process, Brandon and Ankur noticed the Audi e-tron GT was missing winter mats. They went online, shared a couple of options with me, and Brandon assured me they would cover the cost. Everything seemed ready to go, and I was told the deal was only pending the manager’s final signature. However, after waiting for over 10 minutes with no explanation, I found the financial advisor casually chatting with four members of management. I was then abruptly told they would not honour the agreed-upon trade-in value, attempting to reduce it by $4,000 on the spot — despite having already signed documents and paid a deposit. This was not only unprofessional, it was deceptive and unethical. I immediately requested my deposit back and left the dealership. While I do want to acknowledge Ankur's professionalism, the behaviour of the management was completely unacceptable. I spent over 5 hours travelling to and from the dealership and at the dealership itself, not including the time spent on countless communications beforehand. In an attempt to resolve the issue, I am considering multiple options to rectify this absolutely horrible experience: File complaints with OMVIC Begin proceedings with CAMVAP Contact Stellantis Head Office Consider Small Claims Court Put a review online based on my experience To make matters worse, Jason, one of the managers, requested I can through the sales agent, Ankur the following day through Ankur. He tried to explain that they had made a mistake, thinking it was a different Jeep. This was absurd, given that they had my Jeep’s VIN and over two dozen photos of it. His excuses were weak and unconvincing. Then, during the call, he said, “I have a customer at my door, I’ll need to let you go.” I gave them three days to provide a resolution that I felt was fair and reasonable. To date, I have yet to hear back. Jason even had the audacity to tell me that it was "not fair" to leave a poor review based on my experience, which I found comical given how horrible the situation was. He went on to say he would deny any wrongdoing, further frustrating me as he apologized on the one hand and contradicted himself on the other. I strongly advise others to avoid Oakville Chrysler Dodge Jeep RAM. A handshake and a signed agreement should mean something — clearly, at this dealership, they don’t. I would not recommend this dealership to anyone based on their unethical practices.

Top notch sales and product! - Tracey CB

Top notch sales and product!! I have my 4th vehicle from them!! Fantastic ethics and trustworthy sales rep- Ian Beattie

You want a great deal, go to Rami. - Durango

You want a great deal, go to Rami. He will take care of you. And for the parts, ask for Tony. He will give you best prices. All others were great but I dealt with those 2 gentlemen.

This dealership’s service department has incompetent - marparm

This dealership’s service department has incompetent technicians, lied to me boost their service bills, and damaged my vehicle.

I had an extremely disappointing experience with Galt - Alex Medvedev

I had an extremely disappointing experience with Galt Chrysler Dodge. In March 2022, my company placed an order for a new Ram ProMaster and paid a deposit. The vehicle was never delivered. What made this situation unacceptable was not just the delay, but the complete lack of communication over an extended period of time. For years, my calls and follow-ups went unanswered. The original salesperson left the dealership, and despite multiple attempts to speak with management, no one returned my calls or provided meaningful updates. There was no proactive communication and no effort to resolve the situation. The dealership only engaged after I sent a formal demand letter and ultimately filed a Small Claims Court action. The matter was resolved only after a judge-led settlement conference, which resulted in: a full refund of my deposit, additional compensation, and a written apology from dealership management acknowledging the lack of communication. This outcome speaks for itself. I am sharing this review so other customers — especially business owners — understand the importance of getting clear commitments and accountability in writing. Based on my experience, I would not recommend this dealership if reliability and communication matter to you.

They don't honour their warranties. - Dominic.Gouveia

They don't honour their warranties. Noah M is very unpleasant to deal with...stay away.

Good dealership to deal with lots of nice friendly people - luke4golf

Good dealership to deal with lots of nice friendly people no pressure sales and work with you

Buyer beware, would not be surprised to find out they ate - Preet

Buyer beware, would not be surprised to find out they ate sell re-vinned cars, very shady sales practices. The whole experience was really off. Go somewhere else.

DO NOT TRUST, THEY WILL LIE TO YOU TO MAKE A SALE - SAID - Not impressed24

DO NOT TRUST, THEY WILL LIE TO YOU TO MAKE A SALE - SAID THEY WOULD TINT WINDOWS THEY DIDNT, THEY DID NOT EVEN CHANGE THE OIL IN THE VEHICLE BEFORE DELIVERY AND MY OIL LIFE LIGHT CAME ON SO I CHECKED THE OIL AND THERE WAS NONE IN IT. THEN SAID THEY WOULD PAY FOR OIL CHANGE THE CHECK TOOK OVER A MONTH TO RECIEVE AND IT WAS FOR HALF THE COST OF THE OIL CHANGE... HAGGLED ME ON PRICE OF TRADE IN AND THEN PUT IT ON THEIR LOT FOR DOUBLE THE PRICE THEY GAVE ME FOR IT... NOTHING BUT THE RUN AROUND WITH THIS DEALERSHIP, I REALLY WISH I NEVER DEALT WITH THEM!!

AVOID THIS PLACE. - JG

AVOID THIS PLACE. Service manager lied to me about the services that were rendered. She didn't know my dash cam was active and caught everything. My vehicle ended up being extremely unsafe to drive because I had a loose wheel. Luckily, I decided to go to the Canadian Tire down the road immediately, otherwise it wouldn't have been caught. I paid an inspection fee and the mechanic couldn't even tell that I had a loose wheel. And when I called them about it, Amber (the manager) told me that my Jeep was never lifted off the ground. When I told her my dash cam was active and did in fact show that it was lifted, she immediately refunded me. How many other people have they lied to like this? How many other people's money did they wrongfully take? I could have killed someone or been killed myself, but the manager and service advisor tried to lie and gaslight me. I also recorded my conversation with her in which she lies to me several times. Please do yourselves a favour and AVOID GOING HERE. This place is full of snakes who will happily take your money and lie to your face.

They are very nice until you have an issue with warranty - Whoknew

They are very nice until you have an issue with warranty on their product, then the face turns and you will be disappointed. We have bought multiple vehicles from lakeridge, something must have happened through covid because they have lost it. Incompetent shysty crooks is what they are. Completely disgusted with there attitude and service. Would not recommend to anyone. Never going back.

This dealership is the one to goto, even if you're hours - Doubled613

This dealership is the one to goto, even if you're hours away! Worth the drive, worth the time. I dealt with Sean Robert's who went above and beyond to not only get me a vehicle but to make my dream truck affordable and to make that dream come true! Unlike most salesman, Sean listens! He cares! Sean knew what I wanted, knew every option I required and wouldn't stop until he found the exact specs and the exact truck which he did! Also, Unlike most dealerships sean doesn't lie, rush, pressure, he takes the time to work with you, your budget and needs, he listens to your life events, stories, talks about your family, children and again, he cares. Sean is down to earth, friendly and actually treats you like a human being not like a number which is so rare these days. I was also fortunate enough to meet his son who was fantastic and brought up well. The finance manager was great, straight forward to the point, the gm was great, they didnt waste my time or pressure me either. All and all everything was easy straightforward and stressfree! The way it should be, God bless sean and his family, and thank you! If you want a good dealership that is honest and cares, this is it, but always see Sean if you go there, personally i think he should be gm! Great experience, would rate higher if I could.

Purchased a 3 yr. - Sahara

Purchased a 3 yr. old car from this dealership less than 12 months ago. Battery died and couldn't get into dealership to replace for almost 2 weeks. Had it done at my own mechanic and the dealer just says nothing they can do because I didn't go to an FCA dealership. Worst customer service I've ever experienced.

We purchased a vehicle through the Bustard Waterloo - S + J

We purchased a vehicle through the Bustard Waterloo dealership. We dealt with Juan in sales. We also dealt with Sales Manager Andrew and Roy. The entire procedure was excellent, we were treated with respect and although we had an issue with the first vehicle, we could not have been treated more fairly or professionally. I would highly recommend this dealership, in particular Juan, as he is knowledgeable, helpful and pleasant. We paid cash for the vehicle and were not charged an extra $1-2 thousand as seems to be “normal practice” for some of the dealerships. If you want excellent service…this is where to go. 6 stars out of 5 😉

I had a great experience and felt I got a deal that truly - socaljs

I had a great experience and felt I got a deal that truly worked for me. I asked for specific things, and they delivered. Marcus and Vanessa were very upfront throughout the process, and there were no hidden surprises.

Very dissatisfied with the service at the dealership. - Zookeeper

Very dissatisfied with the service at the dealership. Went in early in morning, not busy, no other customers around. I had a part in my car to replace a faulty HVAC but that was not my concern, I probably could have done that myself. My main concern was car not starting on occasions and I wanted mechanic to check codes etc before any work was done. I asked service person “ could you have the mechanic talk to me first so I can explain what my problem is”. I went and sat in lounge. 15 minutes later they come and tell me my car is done. I said I wanted to talk to mechanic to tell him my problem. He had not dealt with my issue at all. The lady I had asked to do this just sat there and pretended not to pay attention, explain or apologize It wasn’t until I got in her face and said I told you, that she said a very weak and insincere “Sorry”. Went into show room to talk to the general manager, sales person said he would handle it, he listened to my story, went into service bay, but nothing was solved. Will not be back for service or new vehicles