25 Ontario Mercedes-Benz Dealers

Without a doubt, the entire recall process and completed - balahog

Without a doubt, the entire recall process and completed work went without a hitch thanks to Prem. All of my concerns were answered in a very positive and knowledgeable way. He went out of his way to ensure that the process was a positive customer situation!

Durham Mercedes are my go to dealership for all my 2019 - Simon

Durham Mercedes are my go to dealership for all my 2019 GLA45 needs. Yes MB servicing isn’t cheap but your guaranteed good parts and service in my experience. Jak Kung Too care of my promptly my last visit replacing an OEM battery that lasted almost six years.

Very professional and courteous. - maria

Very professional and courteous. True to their word, was done in time they said. Quick and clear communication from Danny Cui.

Every time I drop in for service, the response to what i - B. Wallace

Every time I drop in for service, the response to what i need is always perfect. Thank you for all you do , Special thanks to Claudio (Service Mgr).

I have experience with Mercedes Benz Burlington for - Juli SHAMSEDDINE

I have experience with Mercedes Benz Burlington for buying a new car. And I was impressed with service. Great stuff, warm welcome. Everyone was very friendly and professional with me. Thank you to Jack for his knowledge and ideas. Thank you to Steve for his friendly attention, positive mood and for giving me new knowledge about my new car. Thank you to Randa for help, support and warm welcoming. I am enjoying with my new Mercedes. We did a good choice guys. Me and Mercedes - one love.

Star Motors treats me with respect and integrity as as a - Ian Sherman

Star Motors treats me with respect and integrity as as a loyal decades-long customer. In particular, Sal Ghadie is genuine and authentic and we have a wonderful relationship. Cas is also outstanding! Thank you!

Great service from Dan as I returned a GLE 450 off lease. - raymondifthompson

Great service from Dan as I returned a GLE 450 off lease. Set a time, drove in to the dealership, Dan was waiting for me right on time and 15 minutes later and a couple of signatures and the transaction was completed. Courteous, friendly service and much appreciated.

Avoid this dealership! - joanagadelhasimas

Avoid this dealership! Unprofessional behavior that you cannot trust as they take no ownership for their mistakes. Extremely poor customer service! Shocked that Mercedes Benz Canada and Weins stand behind this dealership. Certainly far from honoring the luxury brand they represent. Shame on you Mercedes-Benz BARRIE

Best Experience I ever had with purchasing a new vehicle - Bhupinder Kahlon

Best Experience I ever had with purchasing a new vehicle with Mercedes-Benz Brampton. Commercial segment Salesperson Tom is highly qualified and well informative throughout.Highly recommended!!!!

Took my car for an emergency service, windshield wipers - stephanie k

Took my car for an emergency service, windshield wipers not working. I called the service desk and they informed me to drop my car off. The service was quick, and efficient. The individual that performed the service on my car, I want to thank you very much for your efficient work, and honesty. You were very pleasant and helpful and attended my issue. It was very much appreciated.

Shout out to Vince! - phylsimon

Shout out to Vince! If service is even 1/2 as good as sales, I found a winner. This was a truly painless experience.

I went in to get service and Deepaks friend walks in very - M

I went in to get service and Deepaks friend walks in very beautiful blonde hair woman looks like Mariah Carey. Let her know Deepak I want to buy her a car at your dealership. I've bought 3 cars from there and everyone is lovely and very professional.

Excellent service as always! - bio-di

Excellent service as always! Thank you to Tanya for the amazing help/service last week. So thrilled you were able to repair my coffee holder and help with my key. So very appreciative of the professional service at the dealership. Also, like to thank Frances who has been very helpful over the past 15 years with her amazing service as well. Peterborough Mercedes-Benz provides excellent service....hands down! Thank you very much! Keep up the great work! Dianne G

Appreciated the sales services provided by Jason Chan who - ngjessica

Appreciated the sales services provided by Jason Chan who helped my 3 cars: C300, AMG GLC43 and E350. He is due diligence, professional and keep me informed of required information. Highly recommended!

If you're seeking post-sales customer support from a - marshall

If you're seeking post-sales customer support from a dealership that genuinely values its clients, I strongly advise against purchasing from this particular dealership. Despite finding a car I was interested in and expressing my intent to visit, the of calls and texts from Zarjan, the sales representative, was overwhelming (this was BEFORE I purchased the car he has not replied to emails since then). While I did proceed with the purchase, negotiating with the sales manager was met with a dismissive attitude, leaving me feeling undervalued as a potential customer. Additionally, promises made by Zarjan regarding touch-up work and sending touch-up paint were unfulfilled, despite repeated inquiries. The lackadaisical attitude displayed by both Zarjan and the manager, Christopher Cousineau, only added to the dissatisfaction of the overall purchasing experience. The exception to this was Holli Dumoulin, who handled post-purchase documentation efficiently and responsively. In comparison, Christopher Cousineau and Zarjan Hafizi could learn a thing or two from the exemplary service provided by representatives at my other two dealerships.Mercedes-Benz West Island and Mercedes-Benz of Pompano they know what service is.

Service Excellence - Pedra

I have owned Mercedes vehicles for about 10 years, with the preset vehicle for about 5 years now. Thus I have has a number of maintenance and service visits to the dealership. My overall experience is very positive with the interaction and responsiveness of the Service team and the quality of the work carried out. I choose Mercedes vehicles because of their engineering and design quality and recognize the expenses associated with service and maintenance. The Service manager is always clear about the service requirements and associated costs and communicates such in a professionald and approachable manner. Yes I have had some problems with the vehicle outside of scheduled maintenance. I always research the diagnoses and repair requirements on Benzworld and other web sites. More often than not the estimates are in line sometimes relatively competitive. I drive to Florida 2 or 3 times a year so I need reliability which I believe the Windsor service team provides. On occasions I have had service work by Mercedes of Ft Myers, Mercedes Windsor although smaller is just as good

Good people deserve to be recognized my service advisor... - Linda

Good people deserve to be recognized my service advisor Matthew went above and beyond to ensure Excellence was result in service. Thank you to Chris his Boss for leading the team by example and setting standards to make sure guest are not just satisfied but he went beyond expectations! I would recommend Performance Mercedes in St. Catharines for servicing your car! A happy customer Linda Bush

BEST SERVICE IN TOWN!!! - atomblast

Everytime I've had an issue with my vehicle, John is always there to save the day. He's knowledgeable, friendly, passionate and professional. I've owned several other brands and been to many dealerships. Never have I met someone like john. This guy knows the brand like its the back of his hand. He always makes sure I.m taken care of. I've seen him deal with the most difficult of people and still maintain his composure where I wouldn't. He's truly an asset to the team and anyone that has an "issue" with him is clearly mistaken. Even my wife will only deal with him. Seeing a solid brand, and a personable person behind the counter, is why I bought from this dealership twice now. I'm confident my cars are in good hands when I give him my keys and I know I'll always get it back in tip top shape. We need more people like him. Truly thankful they have someone like him on the team!

David Gulas at MB Kitchener helped me out a lot, he made... - Nabeel.S

David Gulas at MB Kitchener helped me out a lot, he made the purchasing process very quick. Vehicle was priced extremely well. Absolutely love the car, could not be happier. I highly recommend David and MB Kitchener.

I recently bought a used Mercedes from a Toronto dealer - Azroadtrip

I recently bought a used Mercedes from a Toronto dealer but I live in St. Catharines. I was hesitant to book service at Performance in St. Catharines, worrying that they might not be very cooperative since I bought the car in Toronto. I WAS TOTALLY WRONG !!! I got very well received by Ryan in service and got lots of great help from Victoria with the Mercedes computer and the associated phone app. The moral of the story is “ if you make one customer happy, they’ll tell 3 of their friends ….. but if you make them unhappy they’ll tell everyone they meet !! “ Thanks !! Wayne Casselman

Great first time experience! - Coby77

This dealership is clean and easy to find. When I arrived at the service desk, I was promptly welcomed by the service manager, Ed Van Herpt JR; he quickly wrote down the services I wished for my vehicle, he gave me some welcome suggestions, also answering my many questions as this was my first vehicle of this brand; He gave me a tentative time of completion, and offered me a drive to where ever I needed to go, as an offer of being picked up.I chose to remain in the dealership. I also met the parts manager, Robert Van Herpt, who was very friendly and cheerful.There is a viewing window into the service area, so you can see the progress.The waiting area was clean and comfortable, with free WI-fi, as well as a television, and free coffee.The restrooms were very clean. Every mechanic I saw traveling through the dealership was very friendly, acknowledging me with a smile and hello. I was very pleased as to how I was treated, and made to feel I was welcome. All in all, I find this dealership to be striving for the best customer service and experience.