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Mercedes-Benz London
London, ON
1,181 Reviews
Mercedes-Benz Canada - after twelve years spent operating Mercedes-Benz London – was proud to turn over operations to the Finch Automotive Group. After making the strategic decision to enlist a local operator, a rigorous selection process deemed that no dealer was more suited for the position than Finch. With a level of passion and commitment to quality and service that is unparalleled in the region, the Finch Automotive Group are the perfect fit to uphold and expand the impeccable Mercedes-Benz brand in the London area.
Founder Brian Finch and current president Ryan Finch are thrilled to have the opportunity to work with the world-renowned line of quality vehicles that has made Mercedes-Benz a household name. More importantly, they look forward to helping you drive off in the luxury vehicle that you’ve always deserved.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,181 reviews
April 01, 2026
I recently purchased a used GLE 350 from Mercedes London. I am a repeat customer and would highly recommend the dealership in all respects. The showroom is impeccable and the sales team is excellent at givin I am a repeat customer and would highly recommend the dealership in all respects. The showroom is impeccable and the sales team is excellent at giving useful information about the vehicles and with facilitating test drives. I was able to drive my most recent purchase home to show my wife before committing to the sale. The service team has always been great at providing accurate diagnoses and making my truck feel and drive like new when I get it back. Mercedes London has always treated me well and I would highly recommend them if you are in the market for a luxury vehicle! More
by Tony Straatman
April 01, 2026
"I recently purchased a 2021 E450 Coupe from Mercedes-Benz London, and the experience was nothing short of exceptional. I dealt with Tony Yang, and I cannot recommend him highly enough. I made Mercedes-Benz London, and the experience was nothing short of exceptional. I dealt with Tony Yang, and I cannot recommend him highly enough. I made the drive out to Mercedes-Benz London, and Tony and the rest of the team made the entire process transparent and professional. When I got to see the car, it was exactly as described, no surprises, just a beautiful vehicle. Tony was straight up with me from the beginning; I did not feel pressured at all, which I truly appreciated. Throughout the entire process, he kept in constant contact through text and email, so I always knew exactly where things stood. They walked me through all my options for add-ons and coverage, giving me all the information I needed without any high-pressure sales tactics. After the sale; they arranged to have the vehicle delivered directly to me, making the final step of the journey incredibly convenient. If you are looking for a seamless, premium car-buying experience, go see Tony Yang and the team at Mercedes-Benz London. You won't be disappointed!" More
by David Moussa
April 01, 2026
I had an absolutely outstanding experience working with Tony Yang at the Mercedes dealership! He was focused on helping me find the perfect vehicle.Tony took the time to understand exactly what I was looki Tony Yang at the Mercedes dealership! He was focused on helping me find the perfect vehicle.Tony took the time to understand exactly what I was looking for, answered every question with patience and expertise, and made the entire process smooth and stress-free. His attention to detail and commitment to customer satisfaction really set him apart. What impressed me most was his great service and guidance every step of the way. I drove away feeling confident and excited about my purchase. If you're looking for a top-tier car buying experience, I highly recommend asking for Tony. He truly goes above and beyond! More
by kiaragualdieri
Employees Worked With
March 30, 2026
Recently purchased my 4th vehicle from Mike. Mike is a trusted resource that provides an extremely high level of professionalism. We have developed a great relationship over the years & his appr Mike is a trusted resource that provides an extremely high level of professionalism. We have developed a great relationship over the years & his approach to customer satisfaction is greatly appreciated & valued. More
by rforser
March 27, 2026
Mike always provides great service and is a pleasure to deal with! Just leased my third vehicle with Mike. Thank you! deal with! Just leased my third vehicle with Mike. Thank you! More
by Chris
Employees Worked With
March 19, 2026
recently purchased my new car from the dealership, and I couldn’t be happier with the experience. From the moment I walked in, I was greeted by friendly and knowledgeable staff who made the entire process f couldn’t be happier with the experience. From the moment I walked in, I was greeted by friendly and knowledgeable staff who made the entire process feel easy and stress-free. My salesperson took the time to understand exactly what I was looking for and helped me find the perfect vehicle within my budget. There was no pressure at any point—just honest advice and clear information, which I really appreciated. The financing process was smooth and well explained, and everything was handled efficiently. I was especially impressed with how quickly they got everything ready so I could drive my new car home. Overall, it was a great experience, and I would highly recommend this dealership to anyone looking for a new or used vehicle. I’ll definitely be coming back in the future! More
by ken.robertshaw
Employees Worked With
March 05, 2026
I would rate this dealership as outstanding. The experience was professional and customer-focused at every stage. Clear communication, timely updates, and an organized process that made the purc The experience was professional and customer-focused at every stage. Clear communication, timely updates, and an organized process that made the purchase feel efficient and transparent. The staff was knowledgeable and respectful, and delivery was well prepared. Overall, the dealership created a strong sense of trust and made the experience easy and enjoyable. More
by Lameck
March 05, 2026
I recently purchased a vehicle from Mercedes-Benz London and had an exceptional experience from start to finish. The whole team was professional, knowledgeable and attentive to our needs. I would highly rec and had an exceptional experience from start to finish. The whole team was professional, knowledgeable and attentive to our needs. I would highly recommend them, Thank you so much! More
by m.telfer
Employees Worked With
March 03, 2026
I have just purchased my 4th car from London Mercedes-Benz and really like the sales and service staff. Tony Yang, my sales consultant, made the process seamless and it was a pleasure and fun to Mercedes-Benz and really like the sales and service staff. Tony Yang, my sales consultant, made the process seamless and it was a pleasure and fun to work with him. I highly recommend working with Tony for all your sales needs due to his care and attention to detail! More
by MikeG70
