58 Ontario Mazda Dealers

When an engine light appears on your dash you don’t want - Elizabeth

When an engine light appears on your dash you don’t want to fool around with it. I got a same day appointment with Skip and a quick repair time with Jennifer looking after it. I was really pleased they took my concerns seriously. Well done.

Just purchased a Mazda CX5 from Performance and the - meaghanillaszewicz

Just purchased a Mazda CX5 from Performance and the entire experience was great! Zena was amazing and made us feel at ease. She was very patient with us and even stayed late one evening for us to test drive vehicles. On the day of pick up, everything went so smoothly and Peter made sure to go over and explain all the features on our new car. Everything is set up to our preference. Big thank you to all the staff at Performance for making our car buying process so much more enjoyable. After much shopping around we are very happy with our decision to get a Mazda. Meaghan and Ryan

Since I got my 2017 mazda cx5, I’ve been bringing it to - Nikki

Since I got my 2017 mazda cx5, I’ve been bringing it to mazda of toronto wherein Bill P ALWAYS took great care of me by keeping me safe with my car…. He attends to my needs promptly and swiftly with a smile. He treats me like family. His work ethic and kindness is unmatched. I would never go anywhere else even though I’ve to drive from brantford just for an oil change. You guys rock!! Happy holidays!!

Called for temperature light display checkup, appointment - Resjth

Called for temperature light display checkup, appointment set up right away. Drive in next day, problem is fixed in 2 hours. Excellent service!

I have been looking around for a Mazda CX-5 for a few - Deesse

I have been looking around for a Mazda CX-5 for a few months before going to Scarboro Mazda. Unlike the other dealerships, I received nothing but excellent sales and customer service from Eugene at Scarboro Mazda! I am very particular with the details of my transaction and Eugene was very patient with me. Rob, the sales manager was likewise very professional and accommodating with all my requests. KUDOS to the team, keep up the excellent work!

Excellent service at NewRoads Mazda! - amacher01

Excellent service at NewRoads Mazda! Friendly, knowledgeable staff who truly care about their customers. The experience is always smooth, professional, and enjoyable. Highly recommend Sergei Kanev at NewRoads.

Absolutely horrible customer service. - fadinaz

Absolutely horrible customer service. They're all just a bunch of liars here and they do not care about their customers.

Warm and Appreciative, I had a very good experience with - Robert V.

Warm and Appreciative, I had a very good experience with the Kingston Mazda service department. The staff were friendly, professional, and kept me updated throughout the appointment. My vehicle was ready on time and the work was done properly. A solid, reliable service visit overall. Four stars from me. Rob V. Kingston

I purchased my first 2025 Mazda CX-30 on Jan 29-2026. - Bhanumati

I purchased my first 2025 Mazda CX-30 on Jan 29-2026.Aaron provided truly excellent service from start to finish. He was incredibly kind and knowledgeable, patiently guiding my family and me through the process and giving us ample time to make our decision. His support was invaluable in ensuring we chose the perfect vehicle that fit all our needs.

I recently bought a car from this dealership and the - krunaldudhara

I recently bought a car from this dealership and the entire experience was smooth and stress-free. I would definitely recommend this showroom for both used and new cars. Manager Atif was polite, professional, and very clear in explaining all the details. Mark from customer service was equally amazing — extremely professional and genuinely helpful throughout the process. Special mention to Sukhpal Singh — he was truly the highlight of this deal. He was clear, professional, and incredibly supportive from start to finish. I am genuinely impressed with his service. If anyone is planning to buy a used or new car, I highly recommend getting in touch with Sukhpal Singh for the best experience, especially if you are looking for a Mazda. I sincerely thank Sukhpal Singh, Mark, and Atif (Manager) for such an excellent car-buying experience. They all deserve recognition and appreciation for their outstanding service. Kudos to the entire team! 🚗✨

My feeling when I left, five stars, but that might have - PollyW

My feeling when I left, five stars, but that might have been influenced by their giving me their work for free! I had had too many "bad batteries" for it to be coincidence, so diagnosed causes online and made appointment for thorough examination of electrical system (maybe "parasitic draw"?). Steven explained, after they had my car for an hour, that it was far more likely to be my forgetting to unplug accessories occasionally. My gps uses the "cigarette lighter" power source rather than the USB outlet. Even when the gps has been turned off, it still uses power (who knew?!). They could have gone ahead and done the check I ordered ($167 plus tax), but kindly saved me money. Less than five stars because online booking for the appointment didn't work well. Human booking was fine.

Great purchasing process at this dealership. - m.kelso

Great purchasing process at this dealership. A big thank you to Derek and Laurie for your professionalism.

A very good experience with Service Advisor Ashley Newman - rfuller0715

A very good experience with Service Advisor Ashley Newman Courteous and very knowledgeable. She pointed out in detail and clearly the work to be done. A 10 rating.

These guys won't stop contacting me despite telling them - devan

These guys won't stop contacting me despite telling them multiple times to put me on a do not call list. I have filed a complaint with the CRTC. I took my car here, they tried to overcharge me, I spoke to a nice front reception lady and a mechanic who was scatterbrained and could not adequately explain his recommendations. I took it to another company, who was as confused as I was - and we happily went off forgetting Gyro Mazda ever existed. Do not go here.

If you have any common sense DO NOT BUY from the - ranny_32

If you have any common sense DO NOT BUY from the dealership, bought a cx90 from them, while we negotiated on a price as stealership does always gotta find a way to make back the money some how, which in my case was upcharging me on gap insurance absolute crooks, day of delivery the car had low tire thread, I don't know how that pass safety, rear wipers were worned down, bunch of scratches and swirls, loads of excuses even after holding the car for a extra week for abs wire missing, missing rear air vents, the buy out for my trade was done but been paying for it even though I don't have the vehicle anymore, ZERO communication about what's going on with paying me back for those payments, just hopefully if your looking for a vehicle avoid the stealership by all cost just bad business

Would give negative stars if that was possible. - barbara.korwin

Would give negative stars if that was possible. Avoid at all costs. The car was not ready on time, they shouted at me as though I was at fault, then cancelled the sale because I complained to the General Manager. Rude and completely unprofessional.

Katie the Service Manager provide “White Glove” treatment - Mark V

Katie the Service Manager provide “White Glove” treatment like no other. In the past I would decline all recommended service however with the level of support and salesship Katie showed how could I say No!!! I have a 2015 Mazda CX5 with 250,000KM. City driven. I have made sure to keep all maintenance work done at a Mazda dealership only. It sure cost me however the car runs like a brand new vehicle. I refuse to go anywhere else. Moving forward I only go to Budds Mazda of Oakville. I love how they send you a video of the parts needing replacement. Some dealerships just say they do this but Budds actually uses the technology properly with their customers. I love this place! I look forward to servicing my car at your deals hip for life as long as I keep getting the treatment from Katie Andrew’s

Upon visiting we were told they could only sell us a - nat

Upon visiting we were told they could only sell us a Mazda CX 50 if we had a 2021 trade un or newer . I have no trade in as my daughters inheriting my Rav 4 . They offered no invite inside, no incentives and frankly were more interested in watching an airshow in London than in making a sale-I would not recommend.

The service was first class ,far exceeded my expectations - garnettecwilliams

The service was first class ,far exceeded my expectations .The sale rep. Was patient, understanding and very knowledgeable. I was able to make my own decision with being forced into a purchase I could not afford.

Went here to look at the new Cx30 Was greeted promptly - salesmanager67

Went here to look at the new Cx30 Was greeted promptly by Gautam. He was very helpful and curious. Let my daughter test drive the vehicle. He made here feel very comfortable and answered all her questions.. I highflying recommend this dealership and especially Gautam our sales rep. Great experience. .

Just purchased a new Mazda 5. - Llew-williams/Fraleigh

Just purchased a new Mazda 5.Vishal Saini was very professional and helpful! The rest of the team in service and finance were likewise very helpful.

Simply stay away they are unreliable and will rip you - Ronlbrown

Simply stay away they are unreliable and will rip you off! There are far better Mazda dealerships in Ottawa like Carling Motors, Bank Street Mazda, Barrhaven Mazda. If you want to be treated reasonably fairly then JUST STAY AWAY FROM KANSTA MAXDA!

Purchased a 2022 CX-5 and the service I felt was above my - Nordstromsarah

Purchased a 2022 CX-5 and the service I felt was above my expectations from both Vicky Samara and Chelsey. We are very happy with the vehicle and would highly recommend Half-Way Motors Mazda 😊

Service department was fantastic and on thorough with - ellisray690

Service department was fantastic and on thorough with everything that had to be done Ellis

I’m happy that I brought 2025 Cx-5 GS. - rbaker

I’m happy that I brought 2025 Cx-5 GS. !!! ALTAF HUSSAIN did an excellent job . I recommend go to him if you. Looking for vehicles. Big thanks to Ajax Mazda staffs !!

The service was fine. - Simpquelph

They did try to make the customer aware of the car problems right away.The overall experience was fine. It was like most service areas.

Although I was happy with my purchase I was not when I - Dmastinx2

Although I was happy with my purchase I was not when I went today! when I was told my year of free tire storage was in fact only less than 5 months Nov -March I was expecting Nov-Nov!!

Got some work done on the car by the mechanics here is a - Jo

Got some work done on the car by the mechanics here is a bit overpriced but they did a good job and they take time to even send videos of the problems and video to fix them it would be a 5 for me I just find it a bit overpriced.

I visited Westdowne Mazda on November 12 to have my - jonnymahony15

I visited Westdowne Mazda on November 12 to have my wife’s winter tires installed and to address a heating issue in her vehicle. While the heating issue was resolved, we later discovered that the winter tires had not been installed and that the summer tires were still on the car. We noticed this issue on Monday, November 17. I understand that mistakes can happen, and human error is always possible. However, the experience that followed in trying to have this error corrected was extremely disappointing. I contacted the dealership numerous times throughout that week and left multiple messages. I had worked with Maria during my initial visit and left several messages for her without receiving any response. I also spoke with several receptionists, explained the situation, and requested to speak with a manager. I was told multiple times that I would receive a call back, but none came. It was not until Friday, November 28 that I was finally put in touch with a manager named Naiel. During this call, his tone lacked any meaningful apology despite the seriousness of the issue. I explained that I was concerned about my wife driving with summer tires as the weather was becoming colder and she did not feel safe. We agreed that the vehicle would be brought in the following morning, November 29, at 8:00 a.m., to have the winter tires installed. Although Naiel explained how the error occurred, there was still little acknowledgment or apology for the inconvenience. Having to bring the vehicle in on a Saturday and spend several hours correcting an error that should not have happened was far from ideal. I also had a separate appointment scheduled for December 12 to address a speaker issue in the vehicle. During the November 29 visit, I inquired about a possible discount for this upcoming service, which we agreed to discuss at the December appointment. That same day, my wife called the dealership twice and left messages for Naiel, hoping to hear directly from him about what had occurred. She did not receive a call back. When I returned on December 12 for the speaker repair, the only accommodation offered was a 13% discount on the speaker parts. More importantly, there was still no effort from Naiel or any member of management to offer a sincere apology for the earlier situation. I want to emphasize that this review is not about discounts. It is to inform others of the disappointing level of service we experienced. While mistakes can happen, there was a complete lack of accountability, communication, and urgency in resolving the issue. It took numerous phone calls over several weeks to have a straightforward mistake corrected. Based on this experience, I would strongly encourage others to think carefully before choosing this dealership if this is the level of customer service they can expect.