52 Ontario Lincoln Dealers

Been with this dealership for several years, he employees - Stang26

Been with this dealership for several years, he employees quickly transitioned into it feels like a giant family. I can truly say you are well looked after by the incredible team of staff here.

Ashley at Oakland is the service advisor that always - Diana

Ashley at Oakland is the service advisor that always takes the extra step in customer service. She always keeps me informed on my Lincoln services .

Great service, and completed a repair on the edge of a - rdlandplan

Great service, and completed a repair on the edge of a weekend without an appointment. The service manager Dawn was most helpful.

Everyone was friendly and considerate. - tonymarchionda

Everyone was friendly and considerate. I added extras to my truck, and the work was completed quickly. While being patient with be. Also I never felt pressured. I’m happy with the service and my new truck.

I have been dealing with Northway Ford for the past - Rick VanEvery

I have been dealing with Northway Ford for the past 20yrs. I have referred family and friends. I highly recommend to drop by Northway Ford in Brantford. I recently purchased a vehicle, Aran Singh from Northway Ford helped me with all my questions and options and found the vehicle I was looking for! Thank-you Aran! I Highly recommend on your next vehicle! Ask for Aran Singh. Thank-you!!!

Picked a 2021 ford Ranger last month. - Brae

Picked a 2021 ford Ranger last month. Great dealer to work with, I dealt personally with Rex who provided a great experience from start to finish. Made the process simplistic and easy trading in my previous vehicle for a new one. Highly recommend

Service at this dealership has been exceptional. - Mcanner33

Service at this dealership has been exceptional. The work was done on time and explained clearly with no hidden surprises.

Brought the brand new 2025 Corsair from Vincent good - Kamelo

Brought the brand new 2025 Corsair from Vincent good customer servers 👍 will refer to ppl

Tanya Van Dongen is very knowledgeable, professional and - Chelsea Hebert

Tanya Van Dongen is very knowledgeable, professional and kind. She takes the time to understand exactly what you are looking for in a vehicle so she can find you the perfect match. Her friendly and bubbly personality makes looking for your vehicle easy and enjoyable. My family and I have been buying and leasing vehicles from her for years! So when she decided to move from a dealership in Windsor to Chatham we happily followed her. When I got my current lease every person at Victory Ford was friendly and helpful. I would highly recommend Tanya Van Dongen and Victory Ford to everyone, if you want knowledgeable and friendly service.

Pine Tree Ford dealership the service department if you - Javier

Pine Tree Ford dealership the service department if you go for in for oil change rotate tires change wipers they say they do it and they don’t. I caught them multiple times lying about changing parts. Samantha and Danny cover it up and they would lie to the customers over and over So careful when you go in for service you’re gonna get ripped off

Employees are very polite and accomodating. - bbmolina_0915

Employees are very polite and accomodating...i am very satisfied with their performance...job done on time...

Was able to book my service appointment quickly and the - ingleharts44

Was able to book my service appointment quickly and the advisor kept me up to date on when it would be finished

I bought three consecutive vehicles from them, all three - mikepaquette9

I bought three consecutive vehicles from them, all three I purchased maintenance contracts which were expensive. They still ripped me off mercilessly as soon as warranty was up on my last vehicle. In my opinion Donway Ford's priority is in making the most money they can off every customer, they are not recommended.

Incredible Service from Navin and his team! - Domenicottobre

Incredible Service from Navin and his team! My car always gets treated like it’s going to the spa when it comes here for service! Thank you! Domenic

My husband and I just bought a 2024 F-150 from this - sandy vachon

My husband and I just bought a 2024 F-150 from this dealership and have nothing but great things to say about the experience. Our salesman, Mark Hiepleh, was very professional while at the same time making the process relaxed and stress-free. No pressure, it was all about what we needed. We were introduced to everyone in the office and sat down with both Curtis and Kyle to discuss our options and sign papers, they were both helpful and pleasant to deal with. Thanks guys!

I bought the Ford bronco sport 3 years ago. - jessica_campana

I bought the Ford bronco sport 3 years ago. Not only did I have a horrible time with the sales consultants, where they promised my car will have certain things making me sign, and then i didn't receive any of it. I have proof of conversations. The sales manager wouldn't let me back out to get the UPGRADES I wanted and told me he will fight me in court... what??? Since taking the car, I've repaired it multiple times a month for 3 years, the windshield cracked twice, the oil was leaking, coolant leaking, Bluetooth broken, radio doesn't work. Constant warning messages popping up, most recent a FAILURE TO SHIFT message came up and PUT MY CAR IN PARK WHILE DRIVING!!!! which blew my transmission, you think ford helps since this piece of xxxx car did it on its own... NOPE!!!! The dealership sucks, the car sucks...

Call to enquire about a $80 vehicle and the possibility - adventurer

Call to enquire about a $80 vehicle and the possibility of buying one that's already in the province. Zack told me I would need to put down a deposit before they would start looking. Phoned another dealership and they were happy to help without a deposit. Won't be buying from them or doing maintenance.

I visited Donnelly Ford this morning, hoping to resolve a - Len Harris

I visited Donnelly Ford this morning, hoping to resolve a Ford recall notice I received. I've been a loyal customer for years, having purchased both a 2005 Mustang GT Convertible and a 2021 Escape from them, and I’ve always had positive experiences in the past. However, my recent visit was quite disappointing. I had previously taken my car into them for recalls in March. They managed to address some issues and mentioned that others were still pending. At that time, they provided me with a rental car for the day, which was much appreciated, especially given my reliance on my vehicle for work as a real estate agent. This morning’s visit was to address one of the pending recalls. Unfortunately, from the moment I interacted with the service representative, I felt disrespected and talked down to. This was surprising and upsetting, mainly because I had never experienced such treatment from them before. I also mentioned a vibration in the front end of my vehicle—an issue that had been fixed early in my ownership. I was told that new fluid had been added to the differential, but the service representative informed me that only a part had been replaced. Later, he suggested that perhaps the fluid needed changing due to the new part. When I inquired about coverage under my expensive extended warranty, I was told I might or might not be covered. If covered, the cost would be fully covered; if not, I would be responsible for the inspection and repair costs. The way this information was conveyed made me feel like I was just another annoying customer rather than a valued client. This visit has, unfortunately, changed my perception of Donnelly Ford. I’ve always recommended them and spoke highly of their dealership, but being treated with such disregard is disheartening. I hope they will address these issues and ensure all customers receive the respect and professionalism they deserve.

On December 13th wanted to go look at a vehicle possibly - Judy

On December 13th wanted to go look at a vehicle possibly buy one. No parking. I asked a guy, sent me down all the way at the end, then I tried to call them, no answer. Tried it again and the girl tells me, oh nobody's in they're all busy. Real good service rather than take your name and number and have a sales guy call you back

Excelent service and the car was delivered on time. - lpolicciardi

Excelent service and the car was delivered on time. The staff is very polite and very friendly.

Excellent Service. - jim.g.

Excellent Service. Have been a regular customer for many years and have never been disappointed with the Service Dept. (have never dealt with Sales here). I highly recommend Bayfield Ford for service.

Brian Henry does not keep his word on promised items. - kjdelpino

Brian Henry does not keep his word on promised items. Does not answer texts and hangs up on you when called. All ok when buying vehicle after papers signed, no help to keep his word. First I brought a 2022 Hybrid Escape because of knock in engine, traded and lost money for Escape Titanium with the promise to provide cargo cover. Almost 9 months now still waiting. Always making excuses eg; on vacation, virus, no part, ordered, parts department will call me, nothing pans out and still no part. Refuses to return calls or text and hangs up when he realizes who is calling. Dealership seems great but salesman Brian Henry is not to be trusted to keep his word .

My family bought a new vehicle from Othmane Chhih in May - Kash Ram

My family bought a new vehicle from Othmane Chhih in May 2024. We are quite pleased with the interaction we had with him. Othmane was very patient and pleasant during the visits we had, to test drive, gather information, and satisfy our various requirements. I asked many detailed questions of Othmane and he replied to all of them in a clear, knowledgeable, honest, and trustworthy manner. The Keay dealership didn’t have the exact colour of vehicle we wanted already in stock, but Othmane was able to obtain it for us. I believe that we got a fair price for that vehicle as well as a fair price for the trade-in vehicle. I would buy from Othmane again in the future. We also had fruitful interactions with finance manager Adrian, on the extended warranty and prepaid maintenance. He was pleasant and accommodating of our needs. The Ford.ca website is an excellent tool for doing research on local vehicle inventory and it transparently posts PDFs of all the Window Sticker Sheets (which identify the VINs and list the exact specs and equipment fitted on each specific car, along with the MSRP). Other OEMs should emulate this level of transparency, in the absence of provincial govt requirements. The Keay website is transparent as well. It would benefit further from adding a search function, site map, and by listing the availability of dealer offered options such as rustproofing, undercoat, paint & fabric protection (which I also bought). It could also indicate OMVIC and CAMVAP membership up front, to reassure potential customers. My family appreciated that Keay posts the Window Sticker Sheet on each car in their lot. This is a transparent practice that I didn’t see too often at other OEM dealerships. OEM Ford doesn't provide full paper versions of the Owner's Manuals with each car but instead makes them available in electronic format alone (PDF at ford.ca, as well as in the car's dashboard system).

I own a 2018 F150 ,before it was 3 years old the paint - kelkat137

I own a 2018 F150 ,before it was 3 years old the paint started peeling off the roof. Ford rep saw the problem that was 15 months ago still nothing done. James Braden is the worst dealership I’ve ever seen after my family bought 7 vehicles there. I will never buy from them again or another Ford if the parent company doesn’t do something and quick

Crap. - Chefiangreenwiggi z

Crap. Refused to fix my recall. They took my escape for the day only to tell me later that they won't do it.

This is not a 5 star service. - DZ

This is not a 5 star service. I have been coming here for over 5 years. The service has gone downhill. I had a scheduled works package on my Lincoln. Could not take my car in so my 19 year daughter took it in. She waited 3 hours and was asked to authorize $$$ of unnecessary repairs like $$ cabin air filters and servicing wheel hubs. Any experienced manager would realize she is not the vehicle owner. Not an honest establishment anymore. Take your care elsewhere.

Great service great people always fast and efficient - Sweetjohnnielove

Great service great people always fast and efficient service. Easy to book an appointment . Will be back again!

**Summary of Complaint to Downtown Auto Group** Robert - youcanreachrob

**Summary of Complaint to Downtown Auto Group** Robert VXXXXXXXXXe expresses deep dissatisfaction with the handling of a transmission issue in his 2022 Ford Transit 350 High Roof. After diagnosing a transmission valve body problem in August, he was told by Sacha at Downtown Ford that sourcing the necessary part would be difficult but safe to drive the van. This led to a transmission failure during Labor Day Weekend. Despite finding the part himself, delays in repair and poor communication followed. Promised completion dates were missed, and after several rental vehicles, the van was returned without proper testing, leading to another transmission failure while in use. Robert highlights a lack of thorough road testing and concerns over safety standards, supported by documentation from another dealership, Polito Ford. The ongoing issues have affected his business, which relies on the van, and he emphasizes the need for a prompt resolution and accountability from the Downtown Auto Group. He mentions that the mechanics' failure to properly repair the vehicle has jeopardized safety and his business's reputation. Robert plans to follow up with a phone call to discuss this issue further.

I came to Marigold after a very bad service experience at - Bryan

I came to Marigold after a very bad service experience at Fraser Ford. I came for service on my f150 (bought at Fraser) and I was pleased. Now I’m buying my new F150 from Marigold and the sales team has been exceptional so far. I may be trading my infinity for a Lincoln now as well. My impression is that the company culture is far better at Marigold than Fraser.

I bought my car from here about 4 year ago and was - Cpmalik

I bought my car from here about 4 year ago and was planning to upgrade soon however, I recently had the worst experience from the service department. My car is with the service department with almost a month, and I understand they are waiting for the parts from States however there was zero initiative from service representative to provide any updates. Even after multiple calls and leaving numerous voice messages over last few weeks, to know about the status, I never got a call back. I have to keep trying or visits dealership to get the status on my car. Never again to this service center.