52 Ontario Lincoln Dealers

Cam was a very helpful person to pick my new Bronco! - Kathy Rodriguez

Cam was a very helpful person to pick my new Bronco! He explained everything with detail and professionalism. He was very polite and helpful

Needed a new vehicle, so we stopped into Victory Ford for - bezzy57

Needed a new vehicle, so we stopped into Victory Ford for a drive around to see the inventory on hand. Atef Salim was the salesman that not only met us at the door but also opened it to let my wife enter first, "which showed me the respect he has" for people. He seamlessly walked us through all that was involved with the purchase and went over every option on this unit for us. The rest of the Victory Ford team that helped finish off the sale was as professional and polite as Atef is. I personally will be going back to Victory Ford first for our next vehicle.

Mechanic did not address my cleaning requests. - TenYearClient

Mechanic did not address my cleaning requests. He said my car didn't have some components like a MAF, but I'm looking right at it. I felt a junior mechanic was assigned.

Markville Ford was excellent to deal with. - bruceamiller49

Markville Ford was excellent to deal with.They were very attentive to our questions and made us feel extremely confident during the process.They made purchasing a truck very easy for us. Charlie was extremely helpful and guided us through the process of purchasing our truck in a very efficient manner.I had worked in sales for over 30 years and would highly recommend Charlie as your sales person when purchasing from Ford Markville.Thanks again Charlie! Robyn and Bruce

Very friendly and most of all trustworthy. - marcoda2000

Very friendly and most of all trustworthy. I know when I go there it will be an easy and honest transaction and they continue to care well after the transaction is done. I refer people there without hesitation.

I have been dealing with Northway Ford for the past - Rick VanEvery

I have been dealing with Northway Ford for the past 20yrs. I have referred family and friends. I highly recommend to drop by Northway Ford in Brantford. I recently purchased a vehicle, Aran Singh from Northway Ford helped me with all my questions and options and found the vehicle I was looking for! Thank-you Aran! I Highly recommend on your next vehicle! Ask for Aran Singh. Thank-you!!!

Excellent service on time calls truck was done in 1 day - Evenden2015

Excellent service on time calls truck was done in 1 day with recalls would recommend them for. Sales

Rex is the best dealership salesperson I have ever had - 1234harryross

Rex is the best dealership salesperson I have ever had the pleasure of doing business with. He's been at McAlpine for 10 years, knows his stuff, and knows how to treat a potential customer. He is thorough, attentive to your needs and wants, and very personable. I am now enjoying my new F150, thanks to him. Grant in the business office was also terrific. Thanks guys!

Jim Keay provided us with exceptional service especially - dianerouire

Jim Keay provided us with exceptional service especially Emad who took care of everything for us. My husband having just been operated for a total knee replacement Emad came home to show us our new car and also delivered it. I would give him a 5 star anytime and recommend him to friends and relatives. Thank you again Emad for your excellent service. It was much appreciated.

Fabulous service , extremely well time management done - Seandenomme

Fabulous service , extremely well time management done well before I expected and extremely accommodating for my schedule .

Documentation fee of $899. - nickcappelletti3

Documentation fee of $899.is highway robbery. Hopefully new owner will fix. Lorene seems nice.

Best price and knowledgeable salesman. - Wayne

Best price and knowledgeable salesman. Omar was amazing and made the end of my used car journey a great experience.

Recently went in for exhaust issues, they pinpointed the - Whaler_99

Recently went in for exhaust issues, they pinpointed the issue and actually referred me to local exhaust comapny to do the work much cheaper. Appreciate that! One of the issues with dealers, they typically aren't allowed to fix things like this and are forced to replace the whole thing, at customers expense. Really appreciate the service departments honesty in this!

Just purchased a 2022 Lincoln Nautilus from NIK IDE sales - Jo.roga

Just purchased a 2022 Lincoln Nautilus from NIK IDE sales consultant. He is the best! So friendly, easy going and relaxed. He put me at ease to make this purchase. Very thorough, ensured I was comfortable with a full tutorial of the new car. Elisha in Finance was very helpful and friendly. A pleasure! She made it fun!! Thank you Nik and Elisha for a wonderful experience. They both make you very special and valued customers. Joanne and Bruce

I don’t live in the area — I was 300 km away from home - Christian

I don’t live in the area — I was 300 km away from home when my Ford Transit 250 broke down. After stopping by another garage that couldn’t figure out the issue, I went straight to this shop without an appointment — and I’m so glad I did. The staff were incredibly helpful, kind, and professional from the moment I arrived. Stephen, the Assistant Service Manager, was the one I spoke with — he was amazing throughout the whole process. I didn’t get the name of the mechanic, but they did a great job diagnosing and fixing the issue quickly and efficiently. I was back on the road within just a few hours. Honestly, 5 stars don’t feel like enough for this experience. They truly went above and beyond. Highly recommended! Thank you, Stephen and team, for the outstanding service!

I first signed a lease for a Ford F-150. - Jason

I first signed a lease for a Ford F-150. After weeks without updates, I contacted the dealership and was told the vehicle I ordered was unavailable. I then signed a new lease for a different F-150, with a $50 higher biweekly payment. Then before my scheduled pickup, I was informed that the lease terms could not be honored due to an unapproved interest rate — and that my biweekly payment would now increase by over $200, despite signing the agreement 10 days earlier. Very disappointing experience, avoid this dealer.

I looked at a 2019 F150 at this dealership. - wainhuber

I looked at a 2019 F150 at this dealership. Hamoody, the salesman was great being very engaging and friendly. The first thing I had noticed about the truck was that the tires had very minimal tread. In discussion with Hamoody, he acknowledged the minimal tread and stated that the tires should be replaced to pass safety. I asked what brand of tires they would be replaced with. He said that typically they are replaced with the same brand that are already on the truck. I made the deal to purchase the truck and would be returning to pick it up after it had been detailed and safetied. Four days later when I came back to pick up the truck, the tires had not been replaced. The dealership made the decision that there was enough tread on the tires to pass the safety. If the roads had been snowy or icy that day I would not have taken the truck because I would not have felt safe. The management expressed no concern for my disappointment for the tires not being replaced as previously discussed. The detailing was poorly done. It looked to have been a rush job with some areas missed. I give Hamoody a five star for his service. I give the dealership a one-star. In reflection, I should have gotten it in writing that the tires would be replaced.

We spent almost two weeks negotiating a Ford F-150 - Sadri.behzad

We spent almost two weeks negotiating a Ford F-150 Raptor. We gave all trade-in info, made several follow-up calls, and paid a deposit to secure the truck. The dealership even placed a “SOLD” sign with our name on the vehicle. After days of excuses and delays, we discovered on Dec. 2 that they had sold the truck to someone else. Completely unacceptable and a serious failure in professionalism.

We had nothing but trouble with our 2018 Ford Escape. - cshour4

We had nothing but trouble with our 2018 Ford Escape. In March 2025, we paid for an extensive diagnosis and then almost $7000 in repairs. Two months later they said the car needed another $5000 in repairs. We decided instead to trade it in. Luckily the dealership had a Mazda on the lot. The negotiation was questionable at best (they said one thing but at the last minute put in a different number for our trade-in value) but we ultimately traded in ourFord for the Mazda. The final straw was when I went to pick up the Mazda - they charged me over $400 for the diagnosis of the problems with the Ford I was trading in. They needed to diagnose it anyway and so essentially I paid for that. Don't buy a FORD and if you do, don't use this dealership.

Been back to see Sam and he never disappoints. - CATHY DAY

Been back to see Sam and he never disappoints. He knew what I needed and everything fell into place. Thank you very much Sam. Much appreciated.

Brian Henry does not keep his word on promised items. - kjdelpino

Brian Henry does not keep his word on promised items. Does not answer texts and hangs up on you when called. All ok when buying vehicle after papers signed, no help to keep his word. First I brought a 2022 Hybrid Escape because of knock in engine, traded and lost money for Escape Titanium with the promise to provide cargo cover. Almost 9 months now still waiting. Always making excuses eg; on vacation, virus, no part, ordered, parts department will call me, nothing pans out and still no part. Refuses to return calls or text and hangs up when he realizes who is calling. Dealership seems great but salesman Brian Henry is not to be trusted to keep his word .

Excellent staff especially the service desk, above and - rudysanto1117

Excellent staff especially the service desk, above and beyond great service and finished product , detailed my car made it look like new, other retailers can learn from this dealership especially when others charge a lot more. Worth every penny I spent. I am also disabled and they helped me get the wheelchair out of the trunk and push me inside. Thank you again

Crap. - Chefiangreenwiggi z

Crap. Refused to fix my recall. They took my escape for the day only to tell me later that they won't do it.

Dealing with this dealership is so sickening I advise - Jakestsimon

Dealing with this dealership is so sickening I advise everyone to STAY AWAY from Maitland ford what a disgrace of a service department 3 months fighting to get my 2023 f150 truck fixed i called and booked an appointment 2 weeks till I could get in ok ill wait the day of my appointment it went in for a "drive control fault" and the back passenger running light didn't work they kept it 3 days on day 2 I called and they told me they ordered a sensor and on day 3 at 4p.m I called and they told me they changed the sensor and it didn't fix it so I would have to bring it back or leave it for the weekend but I use my truck for work and I needed it so they told me they would call me when they find a time and date so I called highland ford and booked an appointment so 3 days later my truck went in to highland they called 4 times in 3 hours with everything they found and found the part numbers and mapped out where the problems were and I took it to Maitland because highland dosent deal with Maitland extended warranty with the parts list and where the wires were broken they copied it and the older guy then argued with me about me not giving them enough time lol 3 days wasnt enough so they booked me in again were they said they would fix it so I dropped it for at 7 a.m. and I called at 4 to see how it was coming and they told me "oh ya its been done since noon we only needed pictures" so another day I missed out on money because they had it all day so I got annoyed so they said they would call me when the parts came in a few weeks went by they called me to book it in 2 weeks from then so I dropped it off again 7a.m. and they said it would be done by the end of the day and then they called me at 12 to ask if they can keep it the night were I angrily agreed and then called again at 3 to tell me to come get the truck because they can't get to it that day or the next so I was pissed went in a asked to speak the the service manager where she rudely ignored me and then wouldn't come speak to me so they said they couldn't get me in to fix it for another 10 days so I was even more mad so I sat across and waited for her and watched her keep looking at me and not come talk to me about this clear problem I was having with her service department so now this morning I took it in there were she then was short extremely ignorant with me then laughed at me when I asked her about my bill from having to take it elsewhere and ive called to speak to the manager and still nothing needless to say what a complete BULL CRAP place to deal with and so many ignorant people Maitland ford I will never be back and you people deserve to loss your jobs over the way you treat your customers

This is not a 5 star service. - DZ

This is not a 5 star service. I have been coming here for over 5 years. The service has gone downhill. I had a scheduled works package on my Lincoln. Could not take my car in so my 19 year daughter took it in. She waited 3 hours and was asked to authorize $$$ of unnecessary repairs like $$ cabin air filters and servicing wheel hubs. Any experienced manager would realize she is not the vehicle owner. Not an honest establishment anymore. Take your care elsewhere.

Finance slipped in unwanted warrenty, also did not - BigJim

Finance slipped in unwanted warrenty, also did not respect our agreed upon price. Would not recommend

I bought three consecutive vehicles from them, all three - mikepaquette9

I bought three consecutive vehicles from them, all three I purchased maintenance contracts which were expensive. They still ripped me off mercilessly as soon as warranty was up on my last vehicle. In my opinion Donway Ford's priority is in making the most money they can off every customer, they are not recommended.

**Summary of Complaint to Downtown Auto Group** Robert - youcanreachrob

**Summary of Complaint to Downtown Auto Group** Robert VXXXXXXXXXe expresses deep dissatisfaction with the handling of a transmission issue in his 2022 Ford Transit 350 High Roof. After diagnosing a transmission valve body problem in August, he was told by Sacha at Downtown Ford that sourcing the necessary part would be difficult but safe to drive the van. This led to a transmission failure during Labor Day Weekend. Despite finding the part himself, delays in repair and poor communication followed. Promised completion dates were missed, and after several rental vehicles, the van was returned without proper testing, leading to another transmission failure while in use. Robert highlights a lack of thorough road testing and concerns over safety standards, supported by documentation from another dealership, Polito Ford. The ongoing issues have affected his business, which relies on the van, and he emphasizes the need for a prompt resolution and accountability from the Downtown Auto Group. He mentions that the mechanics' failure to properly repair the vehicle has jeopardized safety and his business's reputation. Robert plans to follow up with a phone call to discuss this issue further.

I came to Marigold after a very bad service experience at - Bryan

I came to Marigold after a very bad service experience at Fraser Ford. I came for service on my f150 (bought at Fraser) and I was pleased. Now I’m buying my new F150 from Marigold and the sales team has been exceptional so far. I may be trading my infinity for a Lincoln now as well. My impression is that the company culture is far better at Marigold than Fraser.

This post only contains facts. - Ianmichaelgaffney

This post only contains facts. I purchased a new F150 from this dealership and am happy with both the purchase experience and the service department. Upon purchase, I was sent to the Financial Service Manager. His name is Deepak Saini. He offered me a 4yr maintenance plan and pointed at the wall beside his desk. Showing me the number of times I would need to perform a transmission fluid change over the life of the maintenance plan. The cost of which would be around $800 each time and it would need to be done, as per the plan on the wall beside his desk, three times during the course of the plan he was selling. (every 48,000 kms) This seemed reasonable to me to purchase the plan for around $5000 because the transmission service would need to be done three times and lots of other services are included also. Fast forward to Oct 17th 2025, about 1 year after purchase, and I am coming up for my scheduled transmission service, or so I thought. I spoke with the advisor to determine if it needs to be done on a weekday or weekend and then I was advised it would not be done until over 200,000 kms and would not be included in my maintenance plan. I spoke to Mr Saini, who denied using the large print service plan on the wall and three transmission services required at each 48,000km interval, at a cost of around $800 each, to con-vince me to purchase a maintenance plan for my new truck. I attempted to contact the General Manager of the dealership three times to resolve my problem. With no reply each time. I have been lied to by Mr Saini or he is unaware of what he is and is not selling for thousands of dollars. I have been cheated and stolen from because what I was sold is not what I have received. I suggest all future customers speak with the service department before purchasing a maintenance plan to determine what is and is not included. I hope the Financial Service Manager was just ignorant to what he was selling otherwise he knowingly lied to me.