52 Ontario Lincoln Dealers

Purchased new 22, F150 Lariat, 5 Star customer service. - Raj V

Purchased new 22, F150 Lariat, 5 Star customer service. Michele in Service is the best.

I find the staff and atmosphere to be professional and - MJ

I find the staff and atmosphere to be professional and welcoming. They address any issues and seem to work well with their customers!

I have been dealing with Northway Ford for the past - Rick VanEvery

I have been dealing with Northway Ford for the past 20yrs. I have referred family and friends. I highly recommend to drop by Northway Ford in Brantford. I recently purchased a vehicle, Aran Singh from Northway Ford helped me with all my questions and options and found the vehicle I was looking for! Thank-you Aran! I Highly recommend on your next vehicle! Ask for Aran Singh. Thank-you!!!

Had my vehicle’s s first service done at Ed Learn. - Dave

Had my vehicle’s s first service done at Ed Learn. I was met in the service department right away and then introduced to Service Advisor, Ivan. Ivan welcomed me to dealership, asked if I had ever had service done there in the past and when I said no, he was quick to get my information for the service and then take me on a small tour of the facility, taking time to show the waiting room, the men’s room, work stations and if needed a smaller location in the back to work in. There was a coffee station available for my use as well. He reviewed the requirements of the first service, gave me a time line for completion and confirmed my contact information in case he needed to get a hold of me. When my truck was ready, we reviewed what had been done, asked questions about my towing and made some recommendations regarding rotation of tires. Right from making the online appointment, to the appointment confirmation, to the actual service, this team nailed it. An overall great experience

Markville Ford was excellent to deal with. - bruceamiller49

Markville Ford was excellent to deal with.They were very attentive to our questions and made us feel extremely confident during the process.They made purchasing a truck very easy for us. Charlie was extremely helpful and guided us through the process of purchasing our truck in a very efficient manner.I had worked in sales for over 30 years and would highly recommend Charlie as your sales person when purchasing from Ford Markville.Thanks again Charlie! Robyn and Bruce

Tanya Van Dongen is very knowledgeable, professional and - Chelsea Hebert

Tanya Van Dongen is very knowledgeable, professional and kind. She takes the time to understand exactly what you are looking for in a vehicle so she can find you the perfect match. Her friendly and bubbly personality makes looking for your vehicle easy and enjoyable. My family and I have been buying and leasing vehicles from her for years! So when she decided to move from a dealership in Windsor to Chatham we happily followed her. When I got my current lease every person at Victory Ford was friendly and helpful. I would highly recommend Tanya Van Dongen and Victory Ford to everyone, if you want knowledgeable and friendly service.

Great experience all around. - Fredmalandrino

Great experience all around. Our salesman Rex was extremely knowledgeable and pleasant making this transaction very smooth Would definitely recommend this dealership and Rex to my family and friends.

Alll requested service completed in good time and I was - Suereaume

Alll requested service completed in good time and I was notified my vehicle was ready for pickup in estimated time. Very helpful, prompt service.

I had a great experience. - Jonellecschmidt

I had a great experience. It was friendly and knowledgeable. I was very comfortable with everything. I would recommend to others

Dealing with this dealership is so sickening I advise - Jakestsimon

Dealing with this dealership is so sickening I advise everyone to STAY AWAY from Maitland ford what a disgrace of a service department 3 months fighting to get my 2023 f150 truck fixed i called and booked an appointment 2 weeks till I could get in ok ill wait the day of my appointment it went in for a "drive control fault" and the back passenger running light didn't work they kept it 3 days on day 2 I called and they told me they ordered a sensor and on day 3 at 4p.m I called and they told me they changed the sensor and it didn't fix it so I would have to bring it back or leave it for the weekend but I use my truck for work and I needed it so they told me they would call me when they find a time and date so I called highland ford and booked an appointment so 3 days later my truck went in to highland they called 4 times in 3 hours with everything they found and found the part numbers and mapped out where the problems were and I took it to Maitland because highland dosent deal with Maitland extended warranty with the parts list and where the wires were broken they copied it and the older guy then argued with me about me not giving them enough time lol 3 days wasnt enough so they booked me in again were they said they would fix it so I dropped it for at 7 a.m. and I called at 4 to see how it was coming and they told me "oh ya its been done since noon we only needed pictures" so another day I missed out on money because they had it all day so I got annoyed so they said they would call me when the parts came in a few weeks went by they called me to book it in 2 weeks from then so I dropped it off again 7a.m. and they said it would be done by the end of the day and then they called me at 12 to ask if they can keep it the night were I angrily agreed and then called again at 3 to tell me to come get the truck because they can't get to it that day or the next so I was pissed went in a asked to speak the the service manager where she rudely ignored me and then wouldn't come speak to me so they said they couldn't get me in to fix it for another 10 days so I was even more mad so I sat across and waited for her and watched her keep looking at me and not come talk to me about this clear problem I was having with her service department so now this morning I took it in there were she then was short extremely ignorant with me then laughed at me when I asked her about my bill from having to take it elsewhere and ive called to speak to the manager and still nothing needless to say what a complete BULL CRAP place to deal with and so many ignorant people Maitland ford I will never be back and you people deserve to loss your jobs over the way you treat your customers

Pine Tree Ford dealership the service department if you - Javier

Pine Tree Ford dealership the service department if you go for in for oil change rotate tires change wipers they say they do it and they don’t. I caught them multiple times lying about changing parts. Samantha and Danny cover it up and they would lie to the customers over and over So careful when you go in for service you’re gonna get ripped off

Been back to see Sam and he never disappoints. - CATHY DAY

Been back to see Sam and he never disappoints. He knew what I needed and everything fell into place. Thank you very much Sam. Much appreciated.

5 star ratings to the staff I encountered to get my - colferg

5 star ratings to the staff I encountered to get my driver side rearview mirror replace, Went a week driving without that mirror which was dangerous and out of sync with my driving skills. But, my wife is in long term care in Winchester and I travel there 5 days a week to be with her, so I chose the "I will drive anyway" tactic. Kinda dumb...Anyway went to JK because that is where I bought my care 15 years ago, and have had it serviced on multiple occasions. Met with Denise (I think that was her name) at the booking desk. After explaining my situation, she contacted an assessor, Jonathon, I think his name was, and he immediately took me out to my car determined the exact needs to fix the mirror assembly and back inside to order the parts. 5 days later, my appt was completed in just over 1 hr, and Craig in service looked after me extremely well. Every one I was in contact with for this repair was: competent; courteous; knowledgeable; understanding and comforting. (not because I am 81 years old but because it was obvious that they respond like this to all customers. I am very, very impressed. And what a difference in driving a sideview mirror makes!!! LOL Colonel (retired) Don F

Service will charge you $200 for a diagnostic that finds - thereve68

Service will charge you $200 for a diagnostic that finds nothing other than more $$ to dig deeper.

I looked at a 2019 F150 at this dealership. - wainhuber

I looked at a 2019 F150 at this dealership. Hamoody, the salesman was great being very engaging and friendly. The first thing I had noticed about the truck was that the tires had very minimal tread. In discussion with Hamoody, he acknowledged the minimal tread and stated that the tires should be replaced to pass safety. I asked what brand of tires they would be replaced with. He said that typically they are replaced with the same brand that are already on the truck. I made the deal to purchase the truck and would be returning to pick it up after it had been detailed and safetied. Four days later when I came back to pick up the truck, the tires had not been replaced. The dealership made the decision that there was enough tread on the tires to pass the safety. If the roads had been snowy or icy that day I would not have taken the truck because I would not have felt safe. The management expressed no concern for my disappointment for the tires not being replaced as previously discussed. The detailing was poorly done. It looked to have been a rush job with some areas missed. I give Hamoody a five star for his service. I give the dealership a one-star. In reflection, I should have gotten it in writing that the tires would be replaced.

Call to enquire about a $80 vehicle and the possibility - adventurer

Call to enquire about a $80 vehicle and the possibility of buying one that's already in the province. Zack told me I would need to put down a deposit before they would start looking. Phoned another dealership and they were happy to help without a deposit. Won't be buying from them or doing maintenance.

We bought a 2018 Ford Mustang and were offered a free - ameosawe

We bought a 2018 Ford Mustang and were offered a free lifetime oil change and today, for as long we owned the care. This went as promised until today, May 9, 2025. My wife arrived and was told it was $120+tax. She protested and was told the dealership "no longer offer lifetime oil change' even if the car was bought when it did offer that. To cut a long story short, we have bought 3 Ford cars from them, with the same offer and seeing how they have refused to honor their promises, I will never again return for another purchase. If you can't honor a promise, an advert, what other "shady" deals and "repairs" are being done?

I visited Donnelly Ford this morning, hoping to resolve a - Len Harris

I visited Donnelly Ford this morning, hoping to resolve a Ford recall notice I received. I've been a loyal customer for years, having purchased both a 2005 Mustang GT Convertible and a 2021 Escape from them, and I’ve always had positive experiences in the past. However, my recent visit was quite disappointing. I had previously taken my car into them for recalls in March. They managed to address some issues and mentioned that others were still pending. At that time, they provided me with a rental car for the day, which was much appreciated, especially given my reliance on my vehicle for work as a real estate agent. This morning’s visit was to address one of the pending recalls. Unfortunately, from the moment I interacted with the service representative, I felt disrespected and talked down to. This was surprising and upsetting, mainly because I had never experienced such treatment from them before. I also mentioned a vibration in the front end of my vehicle—an issue that had been fixed early in my ownership. I was told that new fluid had been added to the differential, but the service representative informed me that only a part had been replaced. Later, he suggested that perhaps the fluid needed changing due to the new part. When I inquired about coverage under my expensive extended warranty, I was told I might or might not be covered. If covered, the cost would be fully covered; if not, I would be responsible for the inspection and repair costs. The way this information was conveyed made me feel like I was just another annoying customer rather than a valued client. This visit has, unfortunately, changed my perception of Donnelly Ford. I’ve always recommended them and spoke highly of their dealership, but being treated with such disregard is disheartening. I hope they will address these issues and ensure all customers receive the respect and professionalism they deserve.

Excelent service and the car was delivered on time. - lpolicciardi

Excelent service and the car was delivered on time. The staff is very polite and very friendly.

Excellent Service. - jim.g.

Excellent Service. Have been a regular customer for many years and have never been disappointed with the Service Dept. (have never dealt with Sales here). I highly recommend Bayfield Ford for service.

Brian Henry does not keep his word on promised items. - kjdelpino

Brian Henry does not keep his word on promised items. Does not answer texts and hangs up on you when called. All ok when buying vehicle after papers signed, no help to keep his word. First I brought a 2022 Hybrid Escape because of knock in engine, traded and lost money for Escape Titanium with the promise to provide cargo cover. Almost 9 months now still waiting. Always making excuses eg; on vacation, virus, no part, ordered, parts department will call me, nothing pans out and still no part. Refuses to return calls or text and hangs up when he realizes who is calling. Dealership seems great but salesman Brian Henry is not to be trusted to keep his word .

I own a 2018 F150 ,before it was 3 years old the paint - kelkat137

I own a 2018 F150 ,before it was 3 years old the paint started peeling off the roof. Ford rep saw the problem that was 15 months ago still nothing done. James Braden is the worst dealership I’ve ever seen after my family bought 7 vehicles there. I will never buy from them again or another Ford if the parent company doesn’t do something and quick

Crap. - Chefiangreenwiggi z

Crap. Refused to fix my recall. They took my escape for the day only to tell me later that they won't do it.

This is not a 5 star service. - DZ

This is not a 5 star service. I have been coming here for over 5 years. The service has gone downhill. I had a scheduled works package on my Lincoln. Could not take my car in so my 19 year daughter took it in. She waited 3 hours and was asked to authorize $$$ of unnecessary repairs like $$ cabin air filters and servicing wheel hubs. Any experienced manager would realize she is not the vehicle owner. Not an honest establishment anymore. Take your care elsewhere.

Great experience at Parkway Ford! - gloriaweafer

Great experience at Parkway Ford! From the people at the front desk, to the finance department, to sales contact-Nik Ide- my purchase was stress free. Nik is friendly, knowledgeable, & helpful. Afterwards he followed up with a courtesy call.

I bought three consecutive vehicles from them, all three - mikepaquette9

I bought three consecutive vehicles from them, all three I purchased maintenance contracts which were expensive. They still ripped me off mercilessly as soon as warranty was up on my last vehicle. In my opinion Donway Ford's priority is in making the most money they can off every customer, they are not recommended.

**Summary of Complaint to Downtown Auto Group** Robert - youcanreachrob

**Summary of Complaint to Downtown Auto Group** Robert VXXXXXXXXXe expresses deep dissatisfaction with the handling of a transmission issue in his 2022 Ford Transit 350 High Roof. After diagnosing a transmission valve body problem in August, he was told by Sacha at Downtown Ford that sourcing the necessary part would be difficult but safe to drive the van. This led to a transmission failure during Labor Day Weekend. Despite finding the part himself, delays in repair and poor communication followed. Promised completion dates were missed, and after several rental vehicles, the van was returned without proper testing, leading to another transmission failure while in use. Robert highlights a lack of thorough road testing and concerns over safety standards, supported by documentation from another dealership, Polito Ford. The ongoing issues have affected his business, which relies on the van, and he emphasizes the need for a prompt resolution and accountability from the Downtown Auto Group. He mentions that the mechanics' failure to properly repair the vehicle has jeopardized safety and his business's reputation. Robert plans to follow up with a phone call to discuss this issue further.

I came to Marigold after a very bad service experience at - Bryan

I came to Marigold after a very bad service experience at Fraser Ford. I came for service on my f150 (bought at Fraser) and I was pleased. Now I’m buying my new F150 from Marigold and the sales team has been exceptional so far. I may be trading my infinity for a Lincoln now as well. My impression is that the company culture is far better at Marigold than Fraser.

Made the deal and then bought the undercoating. - bobalooy2

Made the deal and then bought the undercoating. Received the F150 a day late, don't know why, we had to call to see if it was as promised. They could have called. They did not undercoat it, even tho we paid for it. Since then we tried four times the last being promised by the sales manager Dishant to do for free and once again their promises did not come through. Each time we had an arranged time for pickup, they did not show nor did they call. They just wasted our time without a care. Now this sales manager does neither answer his phone nor respond to E-mail. I love the truck but wish I had gone elsewhere. This level of customer satisfaction is just unbelievable. No one likes to be lied to while spending thousands of dollars. I am getting my money for the undercoating returned, The third payment is still to come as that was even screwed up.