52 Ontario Lincoln Dealers

Excellent service. - Cathy

Excellent service. It was quick, pleasant and easy. No problems at all. I was very pleased.

Markville Ford was excellent to deal with. - bruceamiller49

Markville Ford was excellent to deal with.They were very attentive to our questions and made us feel extremely confident during the process.They made purchasing a truck very easy for us. Charlie was extremely helpful and guided us through the process of purchasing our truck in a very efficient manner.I had worked in sales for over 30 years and would highly recommend Charlie as your sales person when purchasing from Ford Markville.Thanks again Charlie! Robyn and Bruce

Great dealership. - Matt

Great dealership. Service Advisors go the extra mile to listen to your needs. Front lobby/ Coffee area /Magazines for the customers and staff are well stocked and displayed.

Tanya Van Dongen is very knowledgeable, professional and - Chelsea Hebert

Tanya Van Dongen is very knowledgeable, professional and kind. She takes the time to understand exactly what you are looking for in a vehicle so she can find you the perfect match. Her friendly and bubbly personality makes looking for your vehicle easy and enjoyable. My family and I have been buying and leasing vehicles from her for years! So when she decided to move from a dealership in Windsor to Chatham we happily followed her. When I got my current lease every person at Victory Ford was friendly and helpful. I would highly recommend Tanya Van Dongen and Victory Ford to everyone, if you want knowledgeable and friendly service.

I have been dealing with Northway Ford for the past - Rick VanEvery

I have been dealing with Northway Ford for the past 20yrs. I have referred family and friends. I highly recommend to drop by Northway Ford in Brantford. I recently purchased a vehicle, Aran Singh from Northway Ford helped me with all my questions and options and found the vehicle I was looking for! Thank-you Aran! I Highly recommend on your next vehicle! Ask for Aran Singh. Thank-you!!!

Best service I’ve ever had. - dmarchand1944

Best service I’ve ever had. Marnie was very helpful. The service dept did a great job

Great experience all around. - Fredmalandrino

Great experience all around. Our salesman Rex was extremely knowledgeable and pleasant making this transaction very smooth Would definitely recommend this dealership and Rex to my family and friends.

Had vehicle diagnosed was charged for work that did not - Sal

Had vehicle diagnosed was charged for work that did not fix the issue. Then was quoted for the actual issue. Never going back.

Documentation fee of $899. - nickcappelletti3

Documentation fee of $899.is highway robbery. Hopefully new owner will fix. Lorene seems nice.

Pine Tree Ford dealership the service department if you - Javier

Pine Tree Ford dealership the service department if you go for in for oil change rotate tires change wipers they say they do it and they don’t. I caught them multiple times lying about changing parts. Samantha and Danny cover it up and they would lie to the customers over and over So careful when you go in for service you’re gonna get ripped off

Jim Keay provided us with exceptional service especially - dianerouire

Jim Keay provided us with exceptional service especially Emad who took care of everything for us. My husband having just been operated for a total knee replacement Emad came home to show us our new car and also delivered it. I would give him a 5 star anytime and recommend him to friends and relatives. Thank you again Emad for your excellent service. It was much appreciated.

I don’t live in the area — I was 300 km away from home - Christian

I don’t live in the area — I was 300 km away from home when my Ford Transit 250 broke down. After stopping by another garage that couldn’t figure out the issue, I went straight to this shop without an appointment — and I’m so glad I did. The staff were incredibly helpful, kind, and professional from the moment I arrived. Stephen, the Assistant Service Manager, was the one I spoke with — he was amazing throughout the whole process. I didn’t get the name of the mechanic, but they did a great job diagnosing and fixing the issue quickly and efficiently. I was back on the road within just a few hours. Honestly, 5 stars don’t feel like enough for this experience. They truly went above and beyond. Highly recommended! Thank you, Stephen and team, for the outstanding service!

Disappointing experience – Lack of professionalism and - zemith.sabri

Disappointing experience – Lack of professionalism and accountability I purchased a Ford F-150 Lightning from this dealership, and the experience has been extremely frustrating. From day one, key accessories that were clearly discussed and expected—specifically the Ford Mobile Power Cord and Tesla adapter—were missing at delivery. Despite repeated written confirmations from their sales agent that these items were ordered and would be provided, months have passed with no resolution. Worse, after chasing them for weeks through emails and phone calls, the dealership's executive VP now claims these items were never part of the deal and is only offering to cover half the cost—even though they were acknowledged as missing from the start. This is not how a professional dealership should operate, especially when selling high-end electric vehicles. The lack of clear communication, follow-through, and respect for the customer is deeply disappointing. Be very careful with what is promised to you—get everything in writing and double-check what is included before you sign. I regret trusting their word and would not recommend this dealership based on my experience.

I looked at a 2019 F150 at this dealership. - wainhuber

I looked at a 2019 F150 at this dealership. Hamoody, the salesman was great being very engaging and friendly. The first thing I had noticed about the truck was that the tires had very minimal tread. In discussion with Hamoody, he acknowledged the minimal tread and stated that the tires should be replaced to pass safety. I asked what brand of tires they would be replaced with. He said that typically they are replaced with the same brand that are already on the truck. I made the deal to purchase the truck and would be returning to pick it up after it had been detailed and safetied. Four days later when I came back to pick up the truck, the tires had not been replaced. The dealership made the decision that there was enough tread on the tires to pass the safety. If the roads had been snowy or icy that day I would not have taken the truck because I would not have felt safe. The management expressed no concern for my disappointment for the tires not being replaced as previously discussed. The detailing was poorly done. It looked to have been a rush job with some areas missed. I give Hamoody a five star for his service. I give the dealership a one-star. In reflection, I should have gotten it in writing that the tires would be replaced.

Whole place is crooked. - 1343125

Whole place is crooked. Swindling people out of money. Lawsuit is coming, see you in court.. (Ford as a company has no credibility, produces low quality cars that break down. This dealership doesn't honor warranty of cars they sell. Moreover, there is a feeling this dealership in cahoots with warranty department at Ford Canada in denying repairs to cars under warranty. The judge in court will laugh at you.) People, stay away from this place in particular and Ford company in general.

There is definitely a culture of carelessness, dishonesty - NeverDonnelly

There is definitely a culture of carelessness, dishonesty and lack of pride at this dealership. Here is one of many examples of what you can expect with Donnelly Ford Lincoln: 5 months ago (February 14th, 2025), I brought in my truck to have pictures taken in order to file a requisition for body work before my Tricor Appearance Protect warranty expired July 11th. Despite leaving many messages for weeks for an update, I did not hear from Donnelly Ford Lincoln until more than 4 months later (June 23rd, 2025), only to be told that I should go to the dealership where I purchased my truck to make the claim. The service advisor and manager at Donnelly Ford Lincoln knew that the claim had been processed months ago but could not be bothered to call me to let me know!! With only a few weeks left before my warranty expired, I had to start the process over again at Donnelly Kia Mitsubishi (brutal dealership as well).

We had nothing but trouble with our 2018 Ford Escape. - cshour4

We had nothing but trouble with our 2018 Ford Escape. In March 2025, we paid for an extensive diagnosis and then almost $7000 in repairs. Two months later they said the car needed another $5000 in repairs. We decided instead to trade it in. Luckily the dealership had a Mazda on the lot. The negotiation was questionable at best (they said one thing but at the last minute put in a different number for our trade-in value) but we ultimately traded in ourFord for the Mazda. The final straw was when I went to pick up the Mazda - they charged me over $400 for the diagnosis of the problems with the Ford I was trading in. They needed to diagnose it anyway and so essentially I paid for that. Don't buy a FORD and if you do, don't use this dealership.

Been back to see Sam and he never disappoints. - CATHY DAY

Been back to see Sam and he never disappoints. He knew what I needed and everything fell into place. Thank you very much Sam. Much appreciated.

Very poor customer service . - DeLucaFamily1994

Very poor customer service ... actually NO customer service or an ounce of respect from Greg Quirk. I felt like I was being "talked down to" instead of "listened to". There is a very long story behind my issue but between a poor service made on my vehicle to trying to get some support back for having to spend over $1600 to repair their mistake, Mr Quirk refused to dee any reasoning and was very abrupt and made me feel like I was wasting his time.

Brian Henry does not keep his word on promised items. - kjdelpino

Brian Henry does not keep his word on promised items. Does not answer texts and hangs up on you when called. All ok when buying vehicle after papers signed, no help to keep his word. First I brought a 2022 Hybrid Escape because of knock in engine, traded and lost money for Escape Titanium with the promise to provide cargo cover. Almost 9 months now still waiting. Always making excuses eg; on vacation, virus, no part, ordered, parts department will call me, nothing pans out and still no part. Refuses to return calls or text and hangs up when he realizes who is calling. Dealership seems great but salesman Brian Henry is not to be trusted to keep his word .

I own a 2018 F150 ,before it was 3 years old the paint - kelkat137

I own a 2018 F150 ,before it was 3 years old the paint started peeling off the roof. Ford rep saw the problem that was 15 months ago still nothing done. James Braden is the worst dealership I’ve ever seen after my family bought 7 vehicles there. I will never buy from them again or another Ford if the parent company doesn’t do something and quick

Crap. - Chefiangreenwiggi z

Crap. Refused to fix my recall. They took my escape for the day only to tell me later that they won't do it.

Dealing with this dealership is so sickening I advise - Jakestsimon

Dealing with this dealership is so sickening I advise everyone to STAY AWAY from Maitland ford what a disgrace of a service department 3 months fighting to get my 2023 f150 truck fixed i called and booked an appointment 2 weeks till I could get in ok ill wait the day of my appointment it went in for a "drive control fault" and the back passenger running light didn't work they kept it 3 days on day 2 I called and they told me they ordered a sensor and on day 3 at 4p.m I called and they told me they changed the sensor and it didn't fix it so I would have to bring it back or leave it for the weekend but I use my truck for work and I needed it so they told me they would call me when they find a time and date so I called highland ford and booked an appointment so 3 days later my truck went in to highland they called 4 times in 3 hours with everything they found and found the part numbers and mapped out where the problems were and I took it to Maitland because highland dosent deal with Maitland extended warranty with the parts list and where the wires were broken they copied it and the older guy then argued with me about me not giving them enough time lol 3 days wasnt enough so they booked me in again were they said they would fix it so I dropped it for at 7 a.m. and I called at 4 to see how it was coming and they told me "oh ya its been done since noon we only needed pictures" so another day I missed out on money because they had it all day so I got annoyed so they said they would call me when the parts came in a few weeks went by they called me to book it in 2 weeks from then so I dropped it off again 7a.m. and they said it would be done by the end of the day and then they called me at 12 to ask if they can keep it the night were I angrily agreed and then called again at 3 to tell me to come get the truck because they can't get to it that day or the next so I was pissed went in a asked to speak the the service manager where she rudely ignored me and then wouldn't come speak to me so they said they couldn't get me in to fix it for another 10 days so I was even more mad so I sat across and waited for her and watched her keep looking at me and not come talk to me about this clear problem I was having with her service department so now this morning I took it in there were she then was short extremely ignorant with me then laughed at me when I asked her about my bill from having to take it elsewhere and ive called to speak to the manager and still nothing needless to say what a complete BULL CRAP place to deal with and so many ignorant people Maitland ford I will never be back and you people deserve to loss your jobs over the way you treat your customers

This is not a 5 star service. - DZ

This is not a 5 star service. I have been coming here for over 5 years. The service has gone downhill. I had a scheduled works package on my Lincoln. Could not take my car in so my 19 year daughter took it in. She waited 3 hours and was asked to authorize $$$ of unnecessary repairs like $$ cabin air filters and servicing wheel hubs. Any experienced manager would realize she is not the vehicle owner. Not an honest establishment anymore. Take your care elsewhere.

Great experience at Parkway Ford! - gloriaweafer

Great experience at Parkway Ford! From the people at the front desk, to the finance department, to sales contact-Nik Ide- my purchase was stress free. Nik is friendly, knowledgeable, & helpful. Afterwards he followed up with a courtesy call.

I bought three consecutive vehicles from them, all three - mikepaquette9

I bought three consecutive vehicles from them, all three I purchased maintenance contracts which were expensive. They still ripped me off mercilessly as soon as warranty was up on my last vehicle. In my opinion Donway Ford's priority is in making the most money they can off every customer, they are not recommended.

**Summary of Complaint to Downtown Auto Group** Robert - youcanreachrob

**Summary of Complaint to Downtown Auto Group** Robert VXXXXXXXXXe expresses deep dissatisfaction with the handling of a transmission issue in his 2022 Ford Transit 350 High Roof. After diagnosing a transmission valve body problem in August, he was told by Sacha at Downtown Ford that sourcing the necessary part would be difficult but safe to drive the van. This led to a transmission failure during Labor Day Weekend. Despite finding the part himself, delays in repair and poor communication followed. Promised completion dates were missed, and after several rental vehicles, the van was returned without proper testing, leading to another transmission failure while in use. Robert highlights a lack of thorough road testing and concerns over safety standards, supported by documentation from another dealership, Polito Ford. The ongoing issues have affected his business, which relies on the van, and he emphasizes the need for a prompt resolution and accountability from the Downtown Auto Group. He mentions that the mechanics' failure to properly repair the vehicle has jeopardized safety and his business's reputation. Robert plans to follow up with a phone call to discuss this issue further.

I came to Marigold after a very bad service experience at - Bryan

I came to Marigold after a very bad service experience at Fraser Ford. I came for service on my f150 (bought at Fraser) and I was pleased. Now I’m buying my new F150 from Marigold and the sales team has been exceptional so far. I may be trading my infinity for a Lincoln now as well. My impression is that the company culture is far better at Marigold than Fraser.

Made the deal and then bought the undercoating. - bobalooy2

Made the deal and then bought the undercoating. Received the F150 a day late, don't know why, we had to call to see if it was as promised. They could have called. They did not undercoat it, even tho we paid for it. Since then we tried four times the last being promised by the sales manager Dishant to do for free and once again their promises did not come through. Each time we had an arranged time for pickup, they did not show nor did they call. They just wasted our time without a care. Now this sales manager does neither answer his phone nor respond to E-mail. I love the truck but wish I had gone elsewhere. This level of customer satisfaction is just unbelievable. No one likes to be lied to while spending thousands of dollars. I am getting my money for the undercoating returned, The third payment is still to come as that was even screwed up.