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Oak-land Ford Lincoln Sales Ltd
Oakville, ON
486 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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486 Reviews of Oak-land Ford Lincoln Sales Ltd
April 13, 2026
I had a very disappointing experience with Oakland Ford, primarily due to how they handled a pricing issue. My brother and I visited the dealership on Saturday, April 11, where we were assisted by Saad, primarily due to how they handled a pricing issue. My brother and I visited the dealership on Saturday, April 11, where we were assisted by Saad, the sales representative, who then introduced us to James Southworth, the New Vehicle Manager. James provided us with a quote for a 2026 Ford F-150 XLT and was confident his price wouldn’t be beaten. After comparing with another dealership and confirming their price was slightly better, I called back just before 5 PM (closing time) to proceed. We were told to come back in, and they stayed open for us. We arrived around 5:30 PM, ready to finalize the deal. While waiting for the paperwork, James stepped away several times and went back and forth with the management team, with no explanation provided to us. After waiting until approximately 6:00–6:30 PM, Lou Machado, the General Sales Manager, told us to go home and that they would “take care of it” for us on Monday. On Monday, I followed up expecting to complete the purchase, only to be told around 10am the vehicle was “sold.” The explanation given was that it belonged to a “sister company” and had been sold on Saturday—which does not align with what we were told in person. When I asked about alternatives, I was told there was another "similar" truck available, but at a higher price than the original quote of the other vechicle that they gave me. At that point, it became clear that the issue was not availability, but that the originally quoted price was not going to be honored. What’s most concerning is not the pricing error itself, but the lack of transparency. Instead of addressing the situation directly, we were asked to leave and return on Monday, then given inconsistent explanations over the phone on Monday, and not honored the price quoted — I still have documentation of the original quote. Based on this experience, I cannot recommend this dealership and would strongly advise others to proceed with caution. More
by Cindy Nguyen
Employees Worked With
Saad and James Southworth
April 08, 2026
Thanks to Charles Blom for referring us to Dave Khaira who was helpful and easy to work with during our vehicle purchase. He was prompt in answering questions and kept us informed on our order. Thanks to who was helpful and easy to work with during our vehicle purchase. He was prompt in answering questions and kept us informed on our order. Thanks to Daniel Zlatkine and Charles for assisting with the paper work & accessories. Everything went smooth! The new Marsh Grey colour with matching Smoked Truffle interior is beautiful! So much nicer than the pictures on the web. More
by billja2011
Employees Worked With
Charles Blom, Dave Khaira, Daniel Zlatkine
March 30, 2026
Excellent! ! Was introduced to General Sales Manager, New Car Sales Manager, Service Manager, and Finance Service Manager. All made me feel very welcomed. The p ! Was introduced to General Sales Manager, New Car Sales Manager, Service Manager, and Finance Service Manager. All made me feel very welcomed. The purchase lease of my new 2026 Ford Escape was smooth and efficiently done. I can tell that my dealings with Oak-land Ford Lincoln will be exceptional! More
by f.almeida
Employees Worked With
Carlos Mendes, Daniel Zlatkien, Lou Machado
March 16, 2026
Had service at Oakland. Again Tech Advisor Ashley was excellent to deal with. She always takes extra steps to ensure her customers understand the issues and get the best Again Tech Advisor Ashley was excellent to deal with. She always takes extra steps to ensure her customers understand the issues and get the best value. More
by Diana
Employees Worked With
Ashley
March 16, 2026
Had service complete at Oakland. Again Tech Advisor Ashley was excellent to deal with. She always takes the extra steps needed to provide the Lincoln Customer experience. Again Tech Advisor Ashley was excellent to deal with. She always takes the extra steps needed to provide the Lincoln Customer experience. More
by Diana
Employees Worked With
Ashley
