148 Ontario Jeep Dealers

I’m a a proud new owner of a great Dodge pickup! - KramerDoodle

I’m a a proud new owner of a great Dodge pickup! Doyle Dodge found me the best deal! Thank you Dave and Darren!

Absolutely The Best! - Ccjudd

Absolutely The Best!!! 100% Satisfied!!! Just bought a 2023 Dodge Ram from Pickering Chrysler. Yousef Sherdel was the salesman that helped us with our purchase. I traded in my 2017 Mustang GT and we received a really awesome price on the auction for it. Yousef helped us with that process and let us know the exact maximum price we could get. The truck had 22 km and is really awesome! Yousef had it completely detailed and ready to go when we arrived. Yousef set the whole deal up for us in a very quick and easy manner. We were quite happy to drive from our area, which is one and a half hours away, to deal specifically with Yousef. My husband and I have purchased vehicles from dealerships for years and years and Yousef is, by far, the best salesman we have ever dealt with! He is honest, straightforward, knowledgeable, friendly and truly goes out of his way to make his customers happy! We are so thrilled with our purchase and the ease of which it was completed! If you are in the market for a vehicle, talk with Yousef first! Even if you are a ways away, he will work with you by phone to narrow down the deal and he will make the process so easy for you!! Give Yousef Sherdel a call right away and he will set up a great deal for you!!

First time customer and I am over the moon I found this - Mis chameleon

First time customer and I am over the moon I found this dealership, I ahd a bad experience with my last dealer and decided to change it up, the moment I walked in I was greeted by john, i was in for a simple pil change, he offered me water and snacks. Had my jeep done in less than 1 hour. I visited the parts department where I met Amy, she was very knowledgeable and energetic which matched my energy. I purchased 2 tshirts that I have never seen before and absolutely love them. Will definitely come back

Do not go to this dealership if you want your car to last - Unsatisfied customer

Do not go to this dealership if you want your car to last long. Another insane experience is the service advisor with management. The fish really stinks from its head!

Very disappointed with there after sales service ,every - srobbi

Very disappointed with there after sales service ,every time my vehicle went there more problems occurred. Kept getting fobed off All the time I wouldn’t take my lawn mover there for a service very dissatisfied and got sold a xxxxxxxx warrenty by lubrico as the dealer gets a bigger kick back from lubrico than selling you a Chrysler extended warrenty.

I was desperate to rent a car and they drove me to the - c4712

I was desperate to rent a car and they drove me to the nearest enterprise to help me ...thank you Jenny Quang and David

Worst experience ever. - Last FCA

Worst experience ever. Not concerned about customers and doing a good job. Do you know the feeling when you are dealing with someone that does not like their Job....that it what it felt like

I can’t really express how pissed, disappointed I am with - Lucas MEIREles

I can’t really express how pissed, disappointed I am with Chrysler in general . Every single dealership just sucks . Money suckers . I took my vehicle twice to diagnose an issue on my vehicle they said they diagnosed it, I bought the part, got it fixed and guess what ? Problem stays there . Took it back to them and now they found another problem, again bought the part, called them a couple times to get it installed no answer left voice mail no call back so took it to another Chrysler which repaired what they said was damaged . Guess what? Problem still stays there . I am sick and tired with Chrysler . Raceway Chrysler just failed me a few times gave them a change but honestly the whole thing is NEVER TO BUY ANOTHER CHRYSLER . I’ve never had so many issues in a vehicle as I am having with Chrysler . I’ve had few Mazdas for over 300k they just drove amazingly . Posted one bill for one of things they said it was the cause but isn’t now another bill of almost 1000$ part and labor and before that paid 180$ plus taxes to find out what problems was . Do yourselves a favour stay away from Raceway and Chrysler .

Service provides no customer service. - Scottreith

Service provides no customer service. Car is never ready when promised. My 2 hour service call took a day and a half for a recall. Not only that, the recall required the DEF fluid to be removed and replaced. I was charged $30 for a jug of DEF to be put in. According to the service manager, Chrysler only provide 1 gallon of DEF and is not enough to test the system, so they had to add another jug. I received the truck back with the same amount of DEF as I had when I took it in. They offered to remove the DEF and refund me the $30 dollars. I guess throwing away the DEF is better than providing customer service. Very disappointed.

I was looking for a new SUV and Bay King Motors did not - Jill fappiano

I was looking for a new SUV and Bay King Motors did not disappoint. Always loved Jeep, Jim showed me a 2024 Compass that checked all the boxes for me...No messing around, came in test drove the compass, came back the next day to seal the deal...picked up my new vehicle on day 3. There was an issue with the airbag sensor and Lee the service technician was wonderful, he called me to discuss everything he had done correct the problem. he was very personable and understood the importance of speaking with me to put my mind at ease. Overall a great experience!

We just purchased a truck from them. - ngoyette647

We just purchased a truck from them. The experience we had with Joel and Mitch gave us was outstanding. These two young men were great to deal with. They answered all our questions didn't rush us we didn't feel pleasured into anything. What a great experience to but our truck here. Thank you again Pembroke Chrysler The Goyette's

They sold me a lemon. - Patrick

They sold me a lemon. Also I bought their aftermarket warranty for like $5k and when I tried to make 3 different claims I was denied, because it wasn't listed on the covered parts in the fine print. Like the whole emissions system wasn't covered also the boot part of the drive axle was covered. I also bought the rim and tire after market warranty... they would only cover $150 weld repairs on the rims, but refused to replace the whole rim. I brought the same rim in like 3 times and they only cover like 3 times for repairs for a total of like $700, but I paid way more for the warranty. I bought 3 high end vehicles off CarHub since 2017 to 2022 and they still gave me very poor customer service for a repeat customer. I bought Mercedes GLE last months off another dealership a couple months, no complaints with the service or car. I heard the car business is slow right now because of the economy, they could have made money from this car lover and repeat customer, but they lost me. I am tired of being sold lemons, bad service and buying crappy after market warranties. Stay Away!!! Oh I forgot the last vehicle I bought off them was a Porsche in the beginning of hot summer, I picked up the vehicle drove across the street to my buddy who wanted to see my new car, he pointed out that the rims were cheap aftermarket rims!!! With Winter tires on them!!!! I drove back to the dealership, and told the manager, he said that he would order new tires for a good deal, and of course nothing happened. by the way Porsche tires and rims costs $7k from Porsche. It was summer and I had on Winter tires., so I had to drive all the way to the west end of the city to get appropriate tires. SMH Ended up buying new rims too. SMH I also told the sales guy to please check my oil levels before I picked up my vehicle. Like 30 hours after I picked it up the "check engine oil" light came up. SMH 48 hours after pickup another check engine light came on.. a serious one. But that is another story. STAY AWAY FROM CARHUB!!! Beware. If you have to for some reason, then make sure you dont buy any of their aftermarket warranties and make sure the factory warranty is still remaining on the car!!! Just stay away!!!! By the way I traded in the Porsche to another dealership in less than a year, when they did an inspection of the vehicle, another problem was found and they wanted me to pay for the $3k part from Germany before they took the trade. SMH The tire warranty shenanigans that I mentioned was for a totally different car that I bought off CarHub, a BMW 6 Series Cabriolet. I just have learned my lesson from that experience.. luckily it had the factory warranty on the rest of the car. SMH Oh also when you want to talk to a manager about your problems, they wont return your phone call. I had to Google the owner of CarHub, think it was a guy in the USA and I had to DM his Instagram about what happened. SMH Still nothing from him either LOL. I am lucky that I got money to waste and the economy was better in 2022. I feel sorry for a person who isnt as lucky as me and buys a vehicle from CarHub. Especially during this poor economic situation. Beware, go somewhere else!!!

Great communication and very professional. - grvf51

Great communication and very professional. Brian was very helpful throughout the process would buy from here again Randy

I put my Jeer wrangler in for peace of mind service. - Henry

I put my Jeer wrangler in for peace of mind service. I looked and noticed they did not rotate the tires and i am not sure they even did any kind of inspection. Everyone looked like they were half asleep there, Please avoid this location for service at all costs.

The sales team is fine, until you have to bring in your - Rob

The sales team is fine, until you have to bring in your brand new vehicle you’ll find out real quick how awful the service dept. is. Save yourself the frustration and exhaustion and don’t buy here. I wish I knew how terrible this dealer was before buying.. no longer have to deal with them, sold the piece of xxxx.

The dealership diagnosed a cracked washer line for my - D Potter

The dealership diagnosed a cracked washer line for my windshield wipers. $550-$650 to repair. I didn’t buy it and took it to my local guy. The problem was just a detached hose. $100 to reattach it and secure it. Nothing was cracked. Now I remember why I stopped dealing with these guys to begin with.

Do your homework, service is nonexistent, FCA Canada will - pierrel

Do your homework, service is nonexistent, FCA Canada will not look after you! You are on your own if you need Chrysler to look after you and be aware they are the only car manufacturer that has pulled out of the consumer protection agency for cars. Should tell you something! Buy a truck that stands behind their product, should have bought a Chevy.

They don't honour their warranties. - Dominic.Gouveia

They don't honour their warranties. Noah M is very unpleasant to deal with...stay away.

I got my used car from this dealership and Shamar my - monikakszabo

I got my used car from this dealership and Shamar my sales personnel was very helpful. When I took the car for test drive it had my name printed on a paper which was very personable, nice touch, it sure made an good impression on me! Danny the owner came to say hi, Alex and Joshua and Brad were all very professional. I can highly recommend this dealership and their service. The ownership paperwork and licence plate was rushed from Service Ontario Orangeville location, which helped with receiving my new car in no time! Thanks Shamar and everybody else making my car purchase experience excellent, I love my new car!

My Mississauga Chrysler is big scam- My sales rep - jega

My Mississauga Chrysler is big scam- My sales rep Abhishek Josie (Mississauga Chrysler) is a huge scam and sold the Dodge Caravan (2019 Model) in 2022 for an extremely exorbitant price for an unrepaired damaged vehicle. He cheated me with a completely damaged vehicle. I did not know the inside details of the van, I needed the vehicle because of my work. I work very far away from the place where I live. Ever since I got the vehicle there has been a BIG ISSUE AT LEAST ONCE IN A MONTH (MAJOR ISSUE) and I paid crazy amounts to fix the problem all the time. When driving on the highway the vehicle stops with a red alarm. It is not just repairing. I literally feel I am in danger every time I drive the van. Please PUBLIC don’t buy any vehicle from this dealer. I am writing this for public safety and everyone’s well-being. I suffered and am suffering still with this vehicle. Abhishek Josie (Mississauga Chrysler) is a huge money scam and cheating dealer. My vin no-2C4RDGDG3KR687205 2019 dodge CARAVEN iN THE GARAGE TOLD PUT FOR SCRAB

Our 2023 Jeep Wrangler Willys experienced an issue that - ddavis5836

Our 2023 Jeep Wrangler Willys experienced an issue that caused the steering to become unfunctional while driving. Being that my wife could not move the steering wheel she went left of center and ran off the road in La Salle. Luckily, no one was injured. We brought our Jeep to Racicot for repair since it was where we got the jeep. After 3 months of them trying to diagnose what happened they said they have no idea what caused the issue because there is no code being thrown in the system. We expressed multiple times over the last three months that we are very concerned to take the vehicle back with no repairs and at first they were very sympathetic and said they understood. However, 3 months later we were told that we needed to bring the loaner back and there was nothing else they could do to diagnose the problem we experienced. When we stated that we did not want to take the vehicle back due to the possible impending occurrence they stated there was nothing else they could do. We noted that we would be getting an attorney to ensure any future possible injury or property damage would be their responsibility they said do what you have to do. I also reached out to Chrysler Corporate “Jeep Wave” who basically just said to keep working with our dealer and that they were closing our ticket. While working with Racicot their staff always spoke professionally to us but incompetence, lack of communication, and complete disregard to stand behind the product was always evident. Those that are reading this may just assume I am a disgruntled customer, but I am only writing this review to hopefully deter someone else from dealing with an issue like this. My advice would be to not buy a Jeep / Chrysler at the moment due to quality issues but if you must go to a different dealership in the area. Please see a few specific notes below on the individuals we dealt with: Matt was our lead technician – He was a very nice guy but what I took from our conversations was that if they don’t have a computer code there is nothing that they could do. He also was sympathetic to the situation but said his hands were tied and could not do more but alluded to wanting to be able to help more. After a few conversations he directed us to who I believe was a service manager named Ava. Ava – The one time I got to talk to her she was respectful but provided zero benefit to the issue. There were multiple times she stated she would call back and would not. I would call and she would always be busy. Jamie – He was our salesman and was friendly during the purchase and sympathetic at first but once he spoke with the owner Leo about our situation seemed to become much less helpful. Leo – the owner was supposed to call us a couple of times but never did. Leo’s son – we were told that he felt bad and would not want his family driving this Jeep but if we did not want to purchase a new vehicle from them there was nothing they could do. At one point there was discussion around them finding someone to take the lease over for us but then they said they would be nervous to have someone else take on the Jeep due to the issue. However, the glaring point is they are not very concerned about my family driving and riding in this Jeep. This is just speculation but it felt as though the staff wanted to do the right thing but there is a bad culture from the Owners where money is more important that standing behind your product and a repeat customer that they are now losing. We are extremely unsatisfied with this experience and would tell anyone we talk to, to avoid the Racicot dealership at all costs. In their commercials they always say who’d you expect, now we unfortunately know too well…

Buyer Beware: The sales people are great, but the - SalesPro

Buyer Beware: The sales people are great, but the management is atrocious. Specifically Shaun Whitman, the supposed "General Manager". Utterly incompetent

I took my RAM truck to this dealership a couple of years - emmanuelgasore

I took my RAM truck to this dealership a couple of years ago. The truck had a grinding noise. They greased it instead of fixing the problem so I couldn’t hear the noise anymore. It’s almost like they bet on me coming back. I went back few months later to explain that even though I had not come sooner the problem had worsened. They charged me 5K and later gave me a discount to 4K+ to change my back shaft. They installed a used one for me. After waiting for 4 weeks they finally fixed it. As soon as I drove off the lot, the car was making noises again. I mentioned to them and took it back. I paid for an inspection and they told me it was just my tires making noise. To this day I have not felt like spending more money to get this truck fixed, a lot has changed in my life and the service I had there I will never forget. It’s full of a bunch of people who look down on their customers and act like we don’t pay the same money. After this encounter, a chain of other problems just came down my life. These people took my money but provided the most horrible service ever

Paul is helpful, knowledgeable and professional. - JW

Paul is helpful, knowledgeable and professional. He manages to keep his cool at all times. Thanks for being a great guy :)

Erik was great. - tylerbell8873

Erik was great. Great communication and clearly cares about his customers and business. Highly recommend and will be going back for my next vehicle.

Great service. - rlanglois

Great service. Always helpful. Cam is fantastic and arranges service for my two Rams to accommodate my schedule. Mechanics are excellent and my vehicles are always serviced and returned clean. I would recommend them to anyone who need s a vehicle serviced.

Downtown Chrysler: A Monument to Terrible - Mike_eh

Downtown Chrysler: A Monument to Terrible Service Downtown Chrysler has pushed me to my limits, and it's high time I share my excruciating experiences to warn others about the abyss of customer service incompetence. My first taste of their ineptitude was a previous visit when I brought my vehicle in for a "Daytime Running Light Out" warning, along with an overdue oil change. To my dismay, when I picked up the car, the warning light still taunted me, as if the mechanics had simply ignored it. Moreover, they failed to reset the oil usage, so I continued to receive overdue oil change alerts despite the recent service. My latest ordeal with this wretched establishment began on Tuesday, September 5th, when I called to book an appointment for yet another warning light, this time concerning the shifter. I brought my vehicle in the next day, and by Thursday morning, they informed me that they needed to order a part. To add insult to injury, they casually mentioned my car might not be ready for the weekend, leaving me stranded. In response, I requested a courtesy vehicle or a rental. They assured me it would be arranged. Friday rolled around, and my assigned service advisor mysteriously disappeared, ignoring my inquiries about the courtesy vehicle. Frustrated and desperate for transportation for my birthday weekend, I reluctantly rented a car myself. It took a whole week for them to return my vehicle to me on Wednesday, September 13th. While the service manager apologized and promised to refund my rental fees, another week passed without a word from Downtown Chrysler. I left messages for the elusive service manager, only to be met with silence. When I finally reached him, he cited personal issues as an excuse for his negligence, conveniently overlooking my predicament. Once again, he pledged to refund my rental fees promptly. Another Friday came, and with no refund in sight, I escalated my complaint to the General Manager, who, after expressing his remorse for their failures, pledged to expedite my refund. He assured me that I would receive it within a few days. A torturous week elapsed, and I grew weary of waiting. When I contacted them, the GM claimed that Finance had reached out to obtain my banking information for a direct deposit. I informed him they failed to do so. I had had enough and refused to disclose any financial details. Instead, I demanded a physical check. As of now, they allege said check is on its way, but given Downtown Chrysler's track record, I won't hold my breath. In conclusion, I implore you, under no circumstances, to entrust Downtown Chrysler with your service business. Their incompetence knows no bounds, and they certainly don't deserve your patronage. Regarding reviews, they owe me stars for my extraordinary patience in not sharing this nightmare sooner.

They sold me paint warranty for my new 3500 Ram work - Derek

They sold me paint warranty for my new 3500 Ram work truck. They register the truck to my business. Now when I tried to claim the warranty they say it's not valid on a work truck. I don't know how they can get out of honouring the warranty they sell. In my opinion it's fraud.

Could not be happier with the service. - Mike

Could not be happier with the service. Well it was pricey but service anywhere is and new vehicles are way pricier so gotta keep this truck going…. Main thing is problem fixed properly and promptly. I had a coolant leak that another dealership looked at twice and could not diagnose. I brought here and they identified the issue in like an hour,, recommended the fix as well as a few other things ( clean injectors and front brake work) . I said yes to all, got my truck back - runs better and no leak and brakes better. I’ve had issues here in past ( but mechanical repairs are not all simple), but I do see they are trying - at least on service side. So I will be back Thanks guys Mike

One star is too many. - Ryan

One star is too many. Even after putting a $2,500 deposit on a truck they sold it from under me. I made a deal on a truck here with Sam Yekta and we had an agreed trade value on my truck - all set and ready to sign the bill of sale. Then Sam calls me to tell me they thought my truck was two years newer (even though they had the VIN#) and therefore the trade value dropped by over 40% ($4,500). Sam then told me he would revise the bill of sale and send it to me the next day to be signed. The next day Sam sends me a text message to notify me the truck has been sold to someone else. Extremely frustrated with this dealership, the salespeople, and Management. The entire process has been anything but smooth.