82 Ontario Honda Dealers

I have nothing but good things to say about this - Lewislisa1961

I have nothing but good things to say about this dealership.Ive been a long time customer and the car I'm driving currently is my fourth Honda( my previous review said fifth,whoops) Thank you Curtis for helping me out a few weeks ago when you really weren't obligated to do so,you're the best! I find the staff to be friendly,helpful,honest,and they know their stuff.In all the years that I've been going to this dealership I can't remember having any problems or being disappointed with the service.Keep up the good work and Thank you for the fifteen years of great service😊

Purchased a new 2023 Honda CRV Sport in July of 2023. - amd112552

Purchased a new 2023 Honda CRV Sport in July of 2023. All went well and satisfied with the transaction. Now the service??? That's a different story. In May of 2024, I noticed the paint lifting on the driver's door near the door handle. Took it in for the service people to take a look at it. They took photographs and told me they would be sending them to Honda Canada for warranty approval. Between May and October, I called and attended the dealership to followup. The first time I went back, the service managet didn't recall me being there and him taking photographs. Again he went outside and took more photographs. Months go by and still nothing. This went on for 5 months. Finally I went in and showed my discontent. This time they promised they would make arrangements with a local bodyshop to make repairs. They said the whole driver door and rear passenger door would have to be repainted due to blending. The vehicle returned and right away as I drove in the parking lot I could see there was a circle of new paint where the repairs were made. It was visible as xxxx. The service manager and the dealership manager came outside at my persistence and looked at it. They both agreed that it was a shabby job and would have to be re-done. Never heard another word from them from that point on. As of writing this at the end of December 2024, still not a word. Knowing that I waited forever for the job to get done, I did not want to wait any longer, so I arranged to have the work done myself and paid for it myself. This is when I decided from now on I will be dealing with Orleans Honda. It's a bit further away, but well worth not having to deal with Hawkesbury Honda any longer. The only thing I will continue to do there is the removal and installation of my summer and winter tires as they are stored at their location. I just attended Orleans Honda today for a steering recall.....oh man what a difference!!!

My family has bought 5 CRV in the past few years customer... - gregorio62

My family has bought 5 CRV in the past few years customer service is outstanding sales team very professional have always been treated like gold will continue to buy local!!

Today I completed the purchase of my Honda CRV with... - Donna

Today I completed the purchase of my Honda CRV with Rivington Rally Honda. The whole experience was outstanding with the respectful, helpful and friendly staff. The prices were competitive and I had several vehicles from which to choose. Rami Najm, my salesperson, spent considerable time informing me of the available inventory and explaining different features. He extremely well mannered and respectful in his sales approach. No pressure. Michael Florance took time to explain the benefits of an extended warranty which was not part of my original plan but I did go with it. He explained in detail all the paper work and, of course, happily took my money! Ken Laszio was the final contact who managed to condense 20 pages of techie interior stuff into 15 minutes, set up my phone and set me on my way. The whole process was positive and I am very happy with my vehicle which was detailed to perfection.

I was having car trouble and after speaking to the - Lori

I was having car trouble and after speaking to the service manager, Noah, he took my car for a road test, put it on the hoist, and found the rock that was causing all the issues. I was in and out in 20 mins with excellent customer service. I was so appreciative of the time he took to address my needs right away. Thank you Noah!

Pay attention to the negative reviews, I wish I had. - Evanmccraney

Pay attention to the negative reviews, I wish I had. (Also interesting and unsurprising that they haven’t removed the positive reviews from bots, because it artificially boosts their ratings) They don’t care about post-purchase service and they will never see another dollar from my family, who just purchased TWO vehicles from them. A complete lack of accountability and corporate greed at its worst. Zero stars.

Worst service ever. No integrity or ownership of problem... - mr.len.dow

Worst service ever. No integrity or ownership of problem with hitch lighting. Blamed us and our trailer. Owner said I don't want to make excuses, BUT...... Car, Passport 2 months old. Brake hitch installed upside down.

Absolutely a nightmare trying to get anyone to do - Briar Higgs

Absolutely a nightmare trying to get anyone to do anything for you at this dealership. No accountability whatsoever and quite frankly I have no idea how there vehicles get safetied. Terrible experience overall, and also the general manager named Pat needs to find a new job I don’t think customer service is his strong suit. Take your money and business somewhere else this place is awful.

Conrad the sales manager is amazing - Paul R

Conrad the Sales Manager is amazing. He stayed late to get me out the door with my new wave runner. He went beyond the call of duty. I would highly recommend d dealing w Conrad at Dewilt Honda Pwerhouse.

Just purchased a used car from them. - idgira

Just purchased a used car from them...I would recommend this dealership for your next car buy. Great staff.

We were looking for a portable generator in case the - Diane

We were looking for a portable generator in case the power went out. We knew Honda generators were well rated but did not know that specific models were not good. We told the salesperson that it would be stored outside and that a weak female needed to be able to start it up. The salesman sold us model eu3200i for a total of $3500. We brought it home and next day when we tried to start, it would not start! Went on reviews and found out that this was a common problem with this model; that if you didn’t get it started on the first pull it floods. That it wasn’t meant to be stored in the cold. Called the manager who gave no apology and stated we would lose money if we brought it back. He said that the oil needed to be changed due to the viscosity so it would start in cold weather but THIS NOT TRUE! IT IS BRAND NEW!!!!

Wonderful Sales Staff - Flshertonians

It's a rarity today when you come upon an auto dealer that trust is doing its best by you. I honestly get that feeling from Hanover Honda. I bought an Accord in 2010. I dealt with Dave Lantz. I felt no pressure from him and he was able to answer all my questions. I got a complete rundown of the Carfax report and maintenance/repair record. When I picked up the car Dave did a full walk through on the vehicle and I felt confident driving away. Last week (April 2016) my daughter purchased her first car from Dave and received the same customer service. Dave even spent the better part of an hour teaching her the ins and outs of a manual transmission and giving her a driving lesson. While over there with my daughter I saw a CRV and ended up purchasing it from Dave this week. If you look on Autotrader.com you'll see that Hanover Honda also has very competitive prices. This combined with the friendly small town feel of this dealership has earned my complete trust. I'm sure I'll continue to buy there.

I recently had the pleasure of experiencing Kawartha - Sean Taylor

I recently had the pleasure of experiencing Kawartha Lakes Honda and I couldn't be more impressed with the service I received with them. From the moment I walked in till the moment I left, I was greeted with a warm and friendly welcome. Very good experience here.

Recently I bought a car from this dealership, - blackknight7

Recently I bought a car from this dealership, sight-unseen, and the process was...interesting (timing is everything, see more below) but all was made good in the end. In terms of service, pretty excellent from general manager (Steven Duong) to front desk manager (Aaliyah William). Bottom line is they will take care of you. If an issue arises, they will sort it. Honesty? Yes, high ethical standards. Great team feel overall. My service agent was Bobby Heffer, a keen, caring and knowledgeable salesman who will go above and beyond to get the right deal for you, right on time. Recommended. We had an issue with a key member of staff being off sick which delayed our transaction, but the dealership smoothed it over and that's all that matters. Admittedly I was...probably a pain in their sides but they didn't let on. So many members of staff smiley, attentive and wanting to help. Pride in their word showed. Top marks, Performance Honda Mayfield!

Great people and great service. One of the easiest... - Kris

Great people and great service. One of the easiest purchases we have ever made. Everyone was friendly and accommodating. Just a all around great customer experience.

Great shop. - machinebuilderman

Great shop. Huge thanks to Laryssa for your excellent communication. I look forward to a long term working relationship with Brockville Honda!

Fast and friendly service,got me in and out in no time . - Tom

Fast and friendly service,got me in and out in no time .got to the issue on hand and fixed it accordingly!!