Deep Disappointment with Ongoing Service Issues and - panagiotis katsavochristos
Deep Disappointment with Ongoing Service Issues and Inappropriate Accusations
Dear Thorncrestford.ca
I am writing to express my deep disappointment and frustration with the ongoing service experience I’ve had with my vehicle at your dealership. Despite multiple appointments and assurances, the issues with my vehicle—particularly those clearly visible within the dashboard—remain unresolved.
What’s even more upsetting is the implication made by your team that I am somehow causing this damage myself due to personal dissatisfaction with the vehicle. This accusation is not only false, but completely unprofessional and offensive. I have brought my vehicle to your service center in good faith, expecting it to be repaired—not to be blamed for defects that clearly originate from within the vehicle itself.
After numerous visits, I have seen no real progress or accountability. This has not only been a waste of time and resources, but it has also completely undermined my trust in the Ford brand and your service center.
I urge you to take this matter seriously and have someone with proper authority and technical knowledge review the situation thoroughly. I expect to be treated with respect and for the actual vehicle issues to be addressed without further deflection.
Name :Panagiotis katsavochristos
Tel : 647 -5129918
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