8 Nova Scotia Hyundai Dealers

Uneducated service staff and rude advisors. - Peter

Uneducated service staff and rude advisors. You will end up damaging your car if you service it there. Ajil Raju was the advisor who saw the car and told a technician (in front of me) to delete the fault code which ended up totaling my car, because the fault showed fundamental problem with transmission. But they just wanted to delete the code and let me drive away. Unprofessional with zero knowledge. Prior to this interaction I told the advisor, that my car drives bad and there may be some issue with drive modes, I didn't know there could be a problem with transmission at 45000 km (awful Hyundai quality), they just unplugged the battery and told me the car is reset, you'll be fine. Again, absolutely zero knowledge from a Hyundai dealership! I had previously took my car in for Blind spot monitoring sensor issues as well and they ended up deleting the code as well, once in front of me. They lied about referencing (aligning) the sensor, and later one advisor told me they don't have any device for referencing this sensor. I had to take the car to another dealer to fix it first try (they changed the sensor because it was cracked and deleting the code wasn't the solution). All they do in this dealership is lie and they are completely incompetent! avoid them, even don't let them change your tires.

Second time going for service here. - cclafosse

Second time going for service here. I was VERY unhappy about the service the first time in regard to the free car wash. It was nothing but a shammy that smears dirt around and scratches paint. Not impressive on a 6 month old vehicle. We returned for a service 2 today snd put in the booking-NO CAR WASH. Today picked up our pali & was very clean vehicle to start with a ton of large smears all over the doors/windows etc- very obviously from leaning on the vehicle. The drivers seat had a large crease in the side from the way someone was sitting on it and the passenger seat was basically laying down. Another big greasy lean mark on the passenger window & door. When asked about it the female ringing in shrugged. Served cec2 was suppose to be $187 and cost us $310. Will not be returning! Dealer service makes a return customer-you lost this one. xxxx poor company- no wonder we drove to NB to purchase.

H O R R I B L E Saw a used car on their website at - Pilgrim

H O R R I B L E Saw a used car on their website at 5pm, they closed at 7pm. Called to see if it was sold (it was not) and booked an appointment to view for 9am the next day. In the morning, I drove 1 hr to the dealer and the car was sold!!! They said it was sold BEFORE I called. They said calls go to a call centre and not the dealer. This is a mickey mouse operation that really sucks!

Carman treated us with greatest respect throughout the - walshm

Carman treated us with greatest respect throughout the entire sales process and addressed our needs to complete the sales procedure. We have been dealing with OSSH for many years and have always have had great service from their dealership and would recommend them highly, Thanks to Carman and Jason.

I have a warranty repair issue and waited 18 months for - lumsden1812

I have a warranty repair issue and waited 18 months for any service. During this period I went through 2 different service managers (first one fired) to find the second no better. I was sent for a paint job twice which wasn’t the issue, parts not ordered, calls never returned. When I finally left a message to speak to the dealerships owner I got a call from the Service manager later that day advising parts were ordered and would be installed in a week. I refused the service as I don’t trust her competency at all and advised that I would complete all my service with another dealership. So disappointing as I bought my vehicle there hoping to have local service instead on having to travel .

They made the purchase of our new Tucson very easy, and - Travis P

They made the purchase of our new Tucson very easy, and service has been great. Especially enjoy the videos they send when in for oil changes

This dealership is great! - dmacisaac_4@hotmail.com

This dealership is great! I wouldn't hesitate to purchase another vehicle there. The salesman, sales manager, service department, secretaries, etc. were all very accommodating and polite. They made me feel very comfortable. I would describe the experience as being fun. I had the option of buying a Hyundai within 30km from my home but chose to travel 160km to Thistle because of their wonderful reputation. I wasn't disappointed. Thank you, Thistle. Great job!

Gateway Hyundai Service - Brian Mc

Just had my vehicle serviced at Gateway and I wanted to say how prompt and professional the people are there. They know how to take care of their customers and their vehicles.