14 New Brunswick Jeep Dealers

Very knowledgeable staff and they bent over backwards to - annette.kinder

Very knowledgeable staff and they bent over backwards to make sure that I was happy with my new vehicle. Joel and Jordan ...thank you.

DO NOT BUY FROM RALLYE! - Nothappy

DO NOT BUY FROM RALLYE!!!! We found the exact vehicle we were looking for on their lot. We started to look at it & a salesman was right over to help. We asked him price twice & was completely ignored but said he was available to chat inside so we went in & he then started filling out our info, etc. Still didn’t know price & wanted to test drive it. He asked us about what we wanted for payment & wanted our keys so he could go in our vehicle & take pics for them to appraise it. At this point we still don't know price & we still haven't test drove it like we wanted. We finally get a price out of Luka the salesman and we said we want to test drive it we don't have a lot of time. Finally we get the key. We reluctantly allow the salesman to take our key & take pics while we wait then he goes back to this basically little kid his Sales Manager with our details. We go to test drive & were not told the salesman was coming with us which made it extremely awkward. They had our drivers license, vin# of our vehicle, pics of our vehicle inside and out and our vehicle still sitting there. They have trust issues. We get back & we say we like it & are interested so he takes some info goes back to the sales manager then comes back explains some stuff. We say we want it amoritized over less years so he goes back again then disappears outside to help another customer put a license plate on. We sit & we wait.. the salesman is just running around everywhere while others are wandering around doing nothing. We are getting madder by the min so Timo Sales Mgr comes over & says so are you going to buy it now. Also everytime the salesman would come to us he would ask the same question are you going to buy now? Anytime we would agree on something like a quote of price etc they wanted our initials so he could show the sales mgr. When we asked to get the breakdown of what our payments consisted of they would be all secretive. There was a $4000 difference from what we were quoted to what my husband was figuring it should be. So we got frustrated & left. We decided to go back the next day. Surprised knowing we were mad when we left the day prior because they threw out all the paperwork we had filled out. So at this point we said to Luka that we were not impressed yesterday & that basically cut the xx and give us breakdowns & that hubby works in finance and knows numbers. Well Luka was more accomdating. Once he went over everything with us telling us specifically that included in the cost of the vehicle it comes with Car Fax report, locking lug nuts & professional detailing. When we go to sign all the paperwork with the finance guy Roy he gets us to sign the agreement last & my husband looks it over before signing & sees that they changed things from the one we agreed on. They add almost $400 for the lug nuts & altered our trade in value for way less trying so say we were saving tax. We refused to sign so Roy went and got Timo Sales Mgr. We asked for everything we signed back so we could destroy it & they refused. They say also the lug nuts are on the vehicle & can't come off they are already installed so he can't change the paperwork for that but altered some other numbers to convince us to accept the deal. Timo Sales Mgr lied to our face multiple times. Stating he quoted us a lower number for our trade in which there was 3 of us present for the deal both days & Luka salesman. They said vehicle was professionally detailed is a lie. I was mad & walked out of the office & then seen the 2 salesmen outside so i told them at that point the deal was off. They said they have seen some shady stuff & both planned on quitting, each only worked there for less than a month. I told Luka how Timo was in the office blaming him for miscommunication & that he owed him & wouldn't be getting any commission because they lost money on our deal. Timo said all this to us before i got mad i had to walk out because of his smug attitude and zero listening skills.

Car was not properly cleaned or serviced. - chantalleblanc03

Car was not properly cleaned or serviced. Car bought in October with promises for all the lights on it to be fixed, which was tire sensors and temperature sensor. Drove it home and their was a scratch window, and disassembled seat belt garbage stuffed through the car from previous owners, orange stains on the doors. it taken for several a month and still had lights on it, refused to have it fixed as promised and they promised the give a 200$ gas card for all the travelling and headache and never received it. Tire monitoring system light still on and they refuse to fix it. Sales person had to be reminded constantly for things promised and forgotten. Financing I put my banking information wrong which turned into 2 months of services charges as the sales person said it was taken care of which in fact it was not. Once they get their money they don’t care about their customers or what they are selling you. 0 recommendations for this business do not buy from this business.

Don't trust the team. - abernardo1

Don't trust the team. After selling they stop replying to you when you ask about things they promised you. What a shame! Promised tires, since the ones are bad. Bought the truck in October and they keep pushing me away, even denying a few times. The new manager also promised me to solve the situation last time I stop by, and also is doing the same game. If you buy from them, they will make sure you look stupid to stop asking things. BE AWARE!

snake oil buyer beware - treated like punk

Bought a new jeep from Dobson last April. Had concerns out the 4 cylinder and high rpms and fuel mileage. Matt said the new engine has great gas mileage and the rpms would not be a concern. After a year and a half the fuel mileage is worse than the 8 cylinder I traded in. The tires wore out at 40000 kilometers and the $36000 vehicle is now only worth $20000 a year and a half later. Sent the sales manager an email, they said they would respond right away, stopped by the dealership, not in, left message for the sales manager and fleet manager to call me and 3 days later still no response from anyone. When I bought this vehicle they were all over me and being nice and kind, now with an issue I can't get any response from them. Buyer beware they talk a great game, but after the sale they treat you like dirt. I would never recommend Dobson to anyone after the way they treated me. All snake oil. Talked to dealership about the tires the parts department and there response was some vehicles only get 20000 kilometers. I thought they were going to be a great dealership to deal with, but with my experience this year with Dobson all I can say is buyer beware.

Was recently in for an oil change appointment which was - Stephen Walker

Was recently in for an oil change appointment which was two hours late. They decided to check the cabin air filter told me it was dirty that I could have another new one for $30. I said go ahead amongst other things when I got the bill they decided to charge me labour on top of the $30, first of all I never even asked him to check the filter and they had it out anyways had i said no they would’ve had to put the old one back in. They charge me labour for installation of the cabin air filter ,a week and a half later I went underneath the hood to clean the motor, it’s a new truck , I found the air filter box had been left open so I’ve been xxxxxxx in dust for the past week and a half totally irresponsible not a pleasant place to deal with , they cannot be trusted..

very ignorant service department - yellow jeep man

Last week our new Vehicle was towed to this dealer with a flat tire which was covered under our tire warranty . the service department told us that because we didn't' purchase our vehicle there we would have to leave it there and they would fix it if they had time when asked for a ride to work we were told "we are too busy walk or call a cab" it was about a mile . the next day we went to get our vehicle they had put on our spare tire did not fix our damaged tire we had to demand our tire and rim to be returned ... NEVER AGAIN will we darken the door of this dealer ..

Jeep Cherokee Trailhawk - Janbean

I really enjoyed my interaction with the dealer here. Especially the car sales dealer Stewart Good. He does not pressure you in any way and gives you the time to make your decision. We have all dealt with pushy sales people and you know who you are. I have had a recent experience with a dealer in Nova Scotia and It is a real turn off. It was almost borderline harassment. So all you dealers out there take note. I would work with Stewart again, he is a reputable person and knows how to treat and respect a person.

Great Service, Experienced Staff - Jeepguy

I bought my Jeep Cherokee from Pat at Moffitt. He was knowledgeable, friendly, and made the buying process easy. No gimmicks, no tricks, honest pricing