19 British Columbia Volkswagen Dealers

I bought my first car in Canada and it was a great - Alan Wu

I bought my first car in Canada and it was a great experience that exceeded my expectations. My sales rep, Majed Murtaji, was very professional and approachable, making the overall experience even more enjoyable.

Capilano Volkswagen. - patrickessinger

Capilano Volkswagen. We were looking at a 2025 Tiguan. The sales person Sarah Green was super helpful and knowledgeable about the product. She was easy to talk to and didn’t try to pressure us into anything. We went for two test drive a few days apart and she was happy to accommodate us. Great car, great staff especially Sarah Green. Thanks for your assistance Sarah.

Thanks to Russ for selling the car making the deal… sure - Pieterboss

Thanks to Russ for selling the car making the deal… sure made our experience a good one! Thanks to Darcy for taking his time explaining all the great features of our new 2924 GTI. Caitlyn did her thing with numbers and makes that seamless fun! Oh and thanks to all the Dave’s you know who you are.

Just purchased a 2022 Dodge Ram 1500. - Bob Williams

Just purchased a 2022 Dodge Ram 1500. Kendra was extremely helpful, professional & personable. I highly recommend Abbotsford Volkswagen, the staff & Kendra! It was worth the drive out from Vancouver & will return.

We are on our 3rd VW vehicle from you and are writing to - rchipps

We are on our 3rd VW vehicle from you and are writing to share our satisfaction. We have had trade-ins for 2 Jetta, & pruchase of a second hand 2020 Tiguan. Your vehicle service is thorough and we are well informed of all the work required and completed. Your staff is friendly polite and considerate of our time and costs. We usually deal with Michelle who always knows us and asks how we are, as well as our vehicle. She assists us with every detail and does all she can to assist us herself. This time we were not able to use your customer vehicle so we had to rent a car. Michelle went out of her way trying to keep our rental to one day instead of two. We are very grateful for her consideration and we thank her again. Our satisfaction with your service is 5/5 and with Michelle is 10/5! Randy and Laura Chipps, May 31, 2025

When they sell you the product, they tell you a thousand - Sherko

When they sell you the product, they tell you a thousand lies and then they don't provide any service.

Don't know much about the dealership since it was my - agriatsiotis

Don't know much about the dealership since it was my first time I went to look at a car I would have bought, but unfortunately, the car I wanted got sold just before I arrived by the manager. However, I decided to look for another car with the suggestion of Danilo who called to tell me the bad news of the car being sold and let me know there were other nice cars. He was so kind on the phone I decided to drive over anyway and look at other cars. Danilo provided me with the best customer service ever, as he is very knowledgeable, was very professional and most importantly very personable! I would give him more than 5 starts for his superb customer service. Although I was disappointed that his manger sold the car I wanted, I am very happy to have visited the dealership to view other cars thanks to Danilo. In future, when I decide to buy a second car, I know it will definitely be Danilo who will help me find one that is suitable for me, as I trust him.

Vancouver VW is wonderful! - smlsullivan

Vancouver VW is wonderful! I have purchased several Golfs from them. Each time the process of purchase has been a pleasure. The salespersons are excellent. They know their cars well and make the sales procedure enjoyable. The service advisors are friendly and thoughtful. They work hard to make a visit to VW productive. I have had the privilege of working with Mickey Huang and Matt Ogglesby. On recent visits Tina Soyles has been my advisor. She is absolutely fantastic! She offers the best service that anyone could ever desire. It is with joy that I can recommend Vancouver VW very highly! Dr. Shirley Sullivan

We purchased a new ID. - KCF

We purchased a new ID.4 from Open Road VW in March 2025. Aside from the excellent service we received from our sales person Jackie, we've had less than stellar service. The word miserable comes to mind. Repeated calls to their tech expert (new car technician) yielded nothing. Not once did this individual call back. Same from their financial person. It seems once they've made their deal the buyer is on their own. I complained a few months back and we did [finally] receive a call back from the manager. Today I called twice again and had no reply. I then called VW in Victoria and they immediately helped me over the phone. Now that is service!

Worst experience so far , sales manager Jason shouting at - Buyer

Worst experience so far , sales manager Jason shouting at customers.he need to understand that if there are no customers, he don't have a job.Cant explain how horrible Jason is..No one should buy from them ..

Love this dealership! - Kristen Fulsom

Love this dealership! Competitive pricing and great staff. Gurpreet is amazing he went above and beyond for us.

Outstanding purchase experience and follow up from Blair... - 08SierraSLT

Outstanding purchase experience and follow up from Blair MacKeigan and the team at Turner VW. We were searching for a specific vehicle (Alltrack), and had several to choose from at various dealers in BC. Straightforward, honest communication from Blair brought our business to Turner in spite of several options closer to Van Isle. We are knowledgeable about the auto business, and have high expectations of sales teams, Blair exceeded our expectations throughout the entire process, as did the rest of the team as we worked out details on some additional options we wanted on the car before purchase, and doing long distance resolution of a minor issue with the hood wrap. Highly recommended!

Words experience ever with service, they didn’t fix the... - Carlos

Words experience ever with service, they didn’t fix the noise that my car have, I payed 550 bill and my car wasn’t even washed, I would highly recommend never go to this dealership service !! I’ll never come back here!!

Bought a 2024 Taos in Feb. - Jenniferlemoine76

Bought a 2024 Taos in Feb. The only negative feedback so far is it is very rough (jumpy) when shifting gears and exceleration.

Will not deal with Vernon VW ever, ordered another key - UnseenAcres

Will not deal with Vernon VW ever, ordered another key FOB for my car, they sold me a knock of FOB at VW price of $350. They couldn't get the FOB programmed to work, wanted me to spend another $500. Went to another company and it was done within 30 minutes but I had to put out another $150. Could have ordered the knock off FOB myself off amazon for $100. No gesture of compensation or refund made by the company.

I have a 2014 Volkswagen Beetle that I purchased at Comox - lmgreenan

I have a 2014 Volkswagen Beetle that I purchased at Comox Valley Volkwagen. It was one of the vehicles covered under the emmissions recall and it received the emmissions modification in 2018. It is covered under warranty through Volkswagen Protection Plus and the extended emmissions warranty through Volkswagen Canada. The turbo went on August 4 and I had it towed to the dealership for service on August 6, 2024. The turbo part was sent to Volkswagen right away by the warranty company. After that the mechanics diagnosed other problems with the engine they decided that the wrong oil must have been used. My husband sent an oil sample to Cat Finning and proved that the correct oil was used. As we live a ferry ride and it is an 8 hour round trip we tried to stop in as often as possible to check on the status of the repairs and to see if a courtesy car might be available. On October 22, 2024 we stopped by to check on the status of the car as the Service Manager would not call me back although I had asked for a call back many times.. My husband tried to address the Service Manager for a status update but she walked away from him. My husband then went out into the lot and saw that my car was extremely fogged up and the passenger window was open. He went back into the service station and aked the parts clerk for the keys to open the car. She went looking for the Service Manager and he found the Service Manager, the Mechanic and the Service Clerk out by my car. At this point they had closed the window. My husband demanded that they unlock the car so that he could see inside. He found that it was full of water and that mould was growing on all of the cloth interior pieces of the car. The Service Manager asked the Mechanic who had left the window open and he said I'm sure it was not him but that the car had been in and out four times so it would it be hard to keep track. My husband took pictures and asked to speak to the General Manager. He was introduced to Jon Beekman as the owner of the company. My husband called me to tell me what had happened and I called to talk to the Service Manager. This was the first time I had ever spoken with her in relation to the status of my car repairs even though I had left many messages for a call back. I also called the Finance Manager to express my upset as I had been speaking with him to try to get a status of my car and he was willing to call me back. The problem with that is that he could never provide me with a status but said that he would have the Service Manager contacgt me but she never did. The Finance Managre also said that Jon Beekman was the owner and that he was talking to my husband right now. I have asked but have not been granted a courtesey car for even one day so far. We called ICBC today to file a claim for the mould problems and during that call we found out that Jon Beekman is not the owner but that the owner is in fact Jim Revenburg. I have been asking for the General Manager's name since September 5, 2024 when we realized that the Service Manager was ignoring us. My car has 82,000 km on it and is covered under extended vehicle breakdown protection and Volkswagen Canada's extended emmissions warranty. We have never been treated so poorly by a car dealership. I would never purchase a car or take a car for service to Comox Valley Volkswagen again.

We had a great salesman Brian Berlinguette. - Dwt

We had a great salesman Brian Berlinguette. The manager was also helpful.pebverypne was ver informative.

Excellent purchase experience - tirekicker

I recently bought a 2018 Atlas at this dealership. I had no connections to anyone who works there so I randomly ended up dealing with Stacey Wright. I’m a knowledgeable purchaser that is informed about pricing margins, equipment, add-on options/packages, and sales tactics. I’m confident and will never hesitate to walk away or haggle for an extra week if need be. I’m not a jerk when I negotiate, and I like to find a fair middle ground for both the salesperson and myself. We both have bills to pay. However, I have found that I have had to be extremely firm and fend off constant shady sales tactics when negotiating purchases from the various dealers in in Prince George over the years. For example, the last time I bought a truck from another dealership, the deal took two visits and about ten lengthy phone calls to close, lasting about a week in total. How many people would have caved in long before that and accepted an unfairly inflated price? Dealing with Stacey Wright at this VW dealership was a breath of fresh air in comparison. She was honest, she offered a reasonable price, and she didn’t aggressively push particular options/packages that I feel are unnecessary and unduly expensive. I know sales people are required to push these options/packages because they are quite profitable but I think a trustworthy salesperson will do their duty (offer them) but won’t disrespect their customer by convincing them that they are needed or will save them buckets of money down the line. I never give my opinion to a salesperson about these options/packages. Instead I use them as a litmus test to see if the salesperson is a straight shooter. Stacey passed with flying colours. It allowed me to feel confident about an additional option I did end up purchasing and the answers she provided to other questions I had. Did I get the absolute lowest price I could have gotten on this Atlas? I’m pretty sure I didn’t. Did I walk away feeling like I got a fair price with good advice on other elements of the purchase that will significantly impact what I expect to be ten years of ownership of this vehicle? Definitely. To me, that’s the better deal because I’d rather be confident and secure with my purchase options long-term, than to haggle for an extra $800. I’ve negotiated four vehicle purchases in Prince George to date and this is the first time that I’ve willingly let a significant margin slide. I really enjoyed the purchasing experience with Stacey and felt like she deserved it. This was further confirmed to me when she gave the “send-off vehicle tour” of the Atlas after we closed the deal and I was about to drive off the lot. I was truly impressed with her knowledge of this new model and attention to communicating important details. She’s clearly done her homework and is invested in her job. I would recommend Stacey to every kind of buyer. She’s fair, honest, knowledgeable, and enjoyable to deal with.