45 British Columbia Ram Dealers

10 years dealing with this beautiful dealership! - J

10 years dealing with this beautiful dealership! And last week's visit it was very pleasant starting with Barbara! And finishing with Jim! Jim did an amazing job with my car with his beautiful customer service and professionalism

We bought a Ram Rebel from the dealership. - B&B & Frosty

We bought a Ram Rebel from the dealership. Brent Ross was so very helpful and knowledgeable with respect to our wish/needs list. He assisted us throughout the process, including additional installations we wanted and helped us with our trade-in process. He made sure we understood all the details in the instrument panel. He checked in with us post purchase to make sure we were satisfied with our new vehicle. We highly recommend this dealership and in particular Brent Ross.

Scotty Mac was awesome to deal with as was the supporting - john e bell

Scotty Mac was awesome to deal with as was the supporting case of people...Highly recommend Rivershore if you are looking for a new or used vehicle...

Amazing services, cheerful, caring staff. - Coryhipkiss1

Amazing services, cheerful, caring staff. Definitely made me feel like their priority. Big thank you to Ryan.

They made the purchase of my new jeep very easy. - Bri

They made the purchase of my new jeep very easy. I’m happy with my purchase and the service that was provided. Thx.

Tano was first class and I recommend him as a salesman. - JoeyG

Tano was first class and I recommend him as a salesman. As nice as they all were I still feel cheated and my concerns after they were paid were ignored. My mistake for trusting them. First class dealership but they are out to make money and not friends. Know your stuff because they will rob you if they can. I now have to spend 700 out of pocket for an exterior detail that was supposed to be done by them. This is on me for trusting them. Would I buy again after shady negotiations and interest rates manipulation? The answer is NO. That being said Tano, Sunday and Gilbert were all first class. Arminder as much as I liked him I felt he could have done much better. It's a business and all smiles and friendly on your your way in but once the deal is done it is basically screw you. That is my experience and I promised them I would expose what happened. Spending 49 grand total for a vehicle that whoever detailed it got a film or haze over 90% of my Jeep. It was not the same Jeep I had seen a week earlier or as pictured. Something happened and I do not know what. The response of a 2-1/2 year old vehicle will all look like that is absurd. So people know your prices, options etc but trusting this dealership is not something I can honestly recommend. Honestly after this negative review I still very much like all the people I met there especially Tano whose hands were tied in the final paint decision. Sunday the finace fellow was awesome and Gilbert the insurance fellow was great as well. Hey Arminder was very nice too but unfortunately I do not agree with his paint decision especially when I pointed out cement like substances from bird poop on my roof after the deal was done. They knew it was there and did nothing. I am needing the whole roof cut polished and waxed to make it satisfactory, not happy one bit, hence the rant here. They could have done better!

Go Richmond Chrysler is a dealer who can provide accurate - Raymond

Go Richmond Chrysler is a dealer who can provide accurate and relevant vehicle information without putting pressure on your final decision. I got exactly what I had planned for in my purchase.

The sales team at Go Dodge Surrey was extremely friendly, - mikebolin583

The sales team at Go Dodge Surrey was extremely friendly, knowledgeable and helpful. Just bought my third vehicle from them in 8 years. Would proudly recommend them as your go to team for your next vehicle purchase.

I do not enjoy car shopping or dealing with dealerships - Amber Love

I do not enjoy car shopping or dealing with dealerships of any kind .. Both Matt Rothery and GM Matt made leasing my vehicle quite painless and enjoyable.. they have restored my faith and trust and in dealerships… I would definitely recommend them both and look forward to working with them in the future.

We got oil changed but they charged us $939. - mikemeneses

We got oil changed but they charged us $939.65 and this is our first time that they charged us like that amount and 628.52 labour seriously!! Just to oil change 😭 i will never comeback with this location!

I just have to say, I was blown away with the service. - THNB

I just have to say, I was blown away with the service. Beau is best in his class and hands down, the best sales associate I have ever come across in any situation. He was so knowledgeable and patient, honestly went over and above. He spent over an hour going over the vehicle with me prior to a test drive and then again prior to picking up the vehicle. I was drawn to the dealership because it is local, family owned, and I had previously bought a vehicle there. But Beau and Namika won me over, I would honestly pay more to buy a vehicle from them than anywhere else. Thank you both for such a positive experience.

We recently bought a Ford escape from this dealership. - lorryr

We recently bought a Ford escape from this dealership. We love the car but not happy with our last service. We had a second fob that had to be programed to the car.Made the appointment for 1pm. Somehow they messed up the original fob so neither worked.Off to the Ford dealership to have the problem fixed. Great now we sit in the dodge dealership waiting for our vehicle.Not one person approached us with any information on the status of the car. Offered a cup of coffee ora glass of water. That includes the salesman that sold us the vehicle. Poor service Rob Very disappointed

I had the opportunity today to go through a vehicle at - pvamshireddy1998

I had the opportunity today to go through a vehicle at Duncan dodge. Just a feedback who ever buying the 2017 honda civic, check thoroughly the engine, rust down the car and alignment before you offer your price. Unfortunately, Duncan became like a metropolitan city for dealer and sales manager, charging more prices compared to mainland

I had warranty work done by the service department. - Shaun F

I had warranty work done by the service department. They were courteous and did the work quickly. They fixed the problem.

G.K Is the man! Got the best deal for me on my new truck! - Krash765

G.K Is the man! Got the best deal for me on my new truck! Love the new wheels and the team there was amazing!

Sold me a lemon and said they’d make it right, but no - hm

Sold me a lemon and said they’d make it right, but no follow through.

Been more than a year and still yet to get a spare key. - jamtshoyonten17

Been more than a year and still yet to get a spare key. And also got scammed out of $1000 they promised for customer referral. Doesnt pick up calls or responds to messages. Donot recommend.

Took my 2022 Ecodiesel in after the injector pump failed - dr.dogleg

Took my 2022 Ecodiesel in after the injector pump failed after pump had previously had been changed on a recall. Told me that dyed fuel was the cause and tried to charge me. Ended up costing me 500 for the diagnostic which I told them was the issue and 400 to tow it to honest dealer to have it fixed on warranty. Not only are they Harris Group Crooks like all Harris dealers but are fools for trying to say it was the dye that caused it. Avoid avoid avoid

This December, my Jeep Grand Cherokee 2021 faced - vinod

This December, my Jeep Grand Cherokee 2021 faced unexpected issues. The check engine and ABS warning lights came on, the wipers wouldn’t stop, and the turn signals stopped working. To make matters worse, we were in the midst of a winter storm with cold rain and strong winds. Driving in those conditions without functional indicators was nerve-wracking and potentially hazardous for everyone on the road. Thankfully, I managed to get a short-notice appointment at Marine Chrysler Dodge Jeep. Edgar, who assisted me, took detailed notes and had my car brought in promptly. I was prepared for the worst after reading about similar experiences online—long delays and steep repair costs seemed inevitable. To my surprise, Edgar discovered the root issues: a battery down to 38% and a blown steering module. But here’s the best part—he got everything fixed free of charge! Talk about the Christmas spirit in action. A big shoutout to Edgar and the team at Marine Chrysler Dodge Jeep (450 S.E. Marine Drive, Vancouver, BC V5X 4V2). Your professionalism and kindness made a stressful situation so much easier. Merry Christmas to you all, and thank you for your exceptional service! Vinod Nair

The worst service department I have ever seen in my life. - Daffy Duck

The worst service department I have ever seen in my life. Indifferent staff, incompetent technical personnel, as slow as molasses in January and, the icing on the cake, criminally expensive! If you can, avoid them like the plague that they are.

Service Dept- great service as always from Murray / - Lynne - Sahara

Service Dept- great service as always from Murray / Brenda / Kelsey. Issue with my 2017 Wrangler Sahara (lights & wipers). I recommend these wonderful service team! Thanks, Lynne

Least helpful business I have ever dealt with. - cox.jeremy72

Least helpful business I have ever dealt with. First off I has a factory recall on my Dodge 1500 air bag. they did the air bag than charged me $75 to reset the airbag light telling me that the reset wasn't covered by the recall. Pretty sure that was a lie.

I want to say I just had a an amazing experience with - babych8

I want to say I just had a an amazing experience with Kelowna Chrysler, I was on my way to Kelowna from Calgary and I had a message on my truck that I needed to get to a dealer asap for a DEF service I called Kelowna Chrysler 2:00pm and a Friday afternoon and they were able to get my in and get a Knock Sensor shipped in and had me back on the road the next day. Top notch service. Kudos to Steve and Monty, you guys are so professional and very concerned about getting me back on the road!!

Set up appointment for service due to engine light which - bluesproperties

Set up appointment for service due to engine light which came on. Also mentioned that there was a gas cap light on as well, but that was not our priority, the engine light was. Dodge Cranbrook took our 2013 RAM 1500 in, told us that diagnostic fee of $175 + tax will also apply to any repair the truck might need. After 1.5 hrs we were called and told that a faulty switch was the culprit and that total price, including the switch and taxes came in just under $400.00. When we payed the bill and subsequently turned the truck on, the engine light was fully lit up on the dash as it was prior to our appointment. The gas cap light was off. When we immediately return to the service department to ask why the actual issue we brought in the truck for was not fixed, we were told that each light requires new diagnostic charge and that, if we wish to address this second light, we have to have another appointment (we travel 29km one way to get to this dealer) and pay another diagnostic fee. No applogies were given. We had multiple dash lights on in the past and the dealership on Vancouver Island, we usually deal with, always charged only one diagnostic fee to diagnose all issues associated with all the lights. The total charge for this second repair was $1200.00 and did include another diagnostic fee of $179.00. Although the Service Manager was very polite and patient and so was the curtesy car driver, same can not be said for the front desk clerk who assisted us on intake.

If I could give 20 stars I would! - JaydeneandSharon

Stress free, no pushy salesmen, absolutely INCREDIBLE experience! They worked with me on my must haves and things I could compromize so that I walked out with my dream car! I learned so much about resale value and how the car loan process works and everything to do with buying a new car. My family has bought our last 6 vehicles from carter dodge and we will never go anywhere else. When my fiat (bought 2 years ago from carter) was stolen, carter was our first and only thought. The process was quick and stress free! Don’t go anywhere else, you won’t get nearly as good of an experience anywhere else. Thank you Gerry, Al, Paul and Pam! I can never thank you all enough.

While Bruce in sales was great and helped me find the - David

While Bruce in sales was great and helped me find the perfect truck, the finance department completely ruined my experience. Jason tricked me into a 7-year extended warranty that was actually WORSE than the standard option, costing me money on basic maintenance. Deceptive and dishonest practices like this are unacceptable.

Best Dealer ever i got in Canada. - pdhandyman

Best Dealer ever i got in Canada. Lilly going with us through the day on the end we drive home with a RAM 1500 Limited, we are Happy thanks for all.

I'm delighted with my new car, the price and the - li-anderker

I'm delighted with my new car, the price and the competence of the staff. They are efficient and accommodating. It's been fun. Yup.

Dealing with this place has been the worst experience - NeverNelsonChrysler

Dealing with this place has been the worst experience I've ever had with any business. Brought my car in for repair as it had a misfire. After 12 hours ($2,100!!) of diagnostic work, all they had to tell me was that I needed a new engine, but couldn't tell me why. I didn't believe it couldn't be fixed as it ran well besides the misfire, didn't use oil, the oil was clean, power and fuel economy was the same.....So I took it home. It had developed a massive oil leak while they had it that it didn't have before, so, because I hadn't learned my lesson yet, took it back to them. They said it needed an oil cooler, common problem. I told them to go ahead, another $1,000 bucks later, the leak is fixed. Go pick it up, I drive it for 5 seconds and another check engine code pops up. And the transmission won't shift properly. The code says low oil pressure and the transmission is in limp mode to protect the engine by not down shifting. They get back to me a week later, tell me to bring it in. I thought the new oil pressure sensor that came with the cooler was faulty. They did another couple hours of diagnostic work, told me it needed a new engine. But couldn't tell me why. And didn't try to change the sensor. So I drive it home, the oil pressure reading became totally erratic and went to 0 psi. Oil light comes on. I call up the oil temp, it's normal. I drive home, 35 minutes on the highway, with no indicated oil pressure. It runs fine. The temperature doesn't budge. Idling in my driveway, it's purring. When I go back and tell them this in person, I again suggest that maybe the sensor isn't any good. They tell me that they believe the sensor was correct and that I didn't have any pressure. I repeated how I drove for over half an hour at highway speeds, which would be impossible if that were the case. And they did nothing. Offered nothing. Insisted that I drove home with no oil pressure. So I left, and in the next few days changed the sensor myself, and voila, oil pressure was back. Call them back, explain how I replaced the sensor and oil pressure indication had returned. They seemed slightly embarrassed, and even went so far as to act as though they wanted to help me now. They never did help me. After seven months and no progress with Nelson Chrysler, I sold the car, to a friend, for $2,000. I had already bought another vehicle for my wife in the meantime since we couldn't drive the Dodge in the state it was left to us by Nelson Chrysler. The transmission was still in limp mode from a low oil pressure code. My friend fixed everything for $1,000 plus his time. When he opened up the engine to examine the rockers and lifters, the same components the dealership spent 12 hours diagnosing, he immediately saw that cylinder 3 had a bad rocker - it was obvious. This was also the cylinder that had the initial misfire that brought me to Nelson in the first place. He also noticed a loose oil galley bolt that had backed out almost to the point where it was going to fall into the engine. These are both well known issues with these engines. He tightened all the oil galley bolts, and replaced all the rockers and lifters by watching a video on YouTube. The oil pressure issue was solved when he replaced the brand new oil cooler (that Nelson just charged me $1,000 for) with an upgraded aftermarket unit. He's put 15,000 kms on it since then, with no check engine lights and no issues. Him and his wife love it. Not bad for a "blown" motor that Nelson quoted me $9,000 to replace. But generously offered to take it on trade.... Do not trust these people. Don't let them touch your vehicle.