Harris Victoria Chrysler Dodge Jeep Ram

WARNING. ‼️ Please read this if you are planning to go to Harris Dodge to buy a vehicle. I am very sorry to do this but….. Harris Dodge dealership in Lan ‼️ Please read this if you are planning to go to Harris Dodge to buy a vehicle. I am very sorry to do this but….. Harris Dodge dealership in Langford slogan should be WE DONT GIVE A ———— WE’RE JUST TRYING TO MAKE a BUCK!!! And lots and lots of bucks off of unsuspecting and uninformed consumers. Go in there with your research done and be prepared to walk away. I am so glad I did. And went to Galaxy motors where I was treated fairly. Buyer be aware before you walk into Harris Dodge. They will lie to you outright in your face even when you present them with facts backed with proof. They will not spare you and will try to milk you for as much money as they can even after buying two vehicles from them. Sunny at Harris Dodge is a good salesperson and not tainted yet with the Harris Dodge dealership generally completely greedy and corrupt mindset. And Emily in finance is a sweetheart and I wish her the best. But the rest of my experience was very disappointing. They tried to tell me that I couldnt buy a chrystler factory extended warranty from them. I know that I can from any authorized chrystler dealer in canada. And Harris Dodge is a liscensed Chrystler dealership that can sell the parent comapny Stellantis Mopar warranty. I even have a quote for the Chrystler warranty from someone at Harris Dodge on the truck we just bought. But another person keeps saying we don’t sell it and I can’t get it for a Chrystler minivan I am trying to purchase from them. They could have just given me the mopar certified pre owned warranty for next to nothing for them on a 2025 vehicle. But no, they want to try to sell you the third party warranty so they can make more money. They also said my trade in truck had a check engine light on and needed major mechanical work. There was no check engine light on!!!!! I was also told that we couldnt get a full refund on thousands of dollars worth of undercoat package that was added on the truck we had just bought. They said they had to special order the products for that package. All lies!!! Such blatant lies to me right to my face when I am politely trying to tell them that I know otherwise. I understand it’s your job and everyone has to make a living but the average consumer just cant afford to loose that kind of money needlessly. Have your wits about you before you go to Harris Dodge. Or better yet, don’t go there. Galaxy motors was great. They will give you fair value for your trade/buy in vehicle and a reasonable deal on buying your new car. As far as Harris Dodge is concerned……ENTER WITH CAUTION I’m reading the five star reviews on here and I dont understand them at all. I agree with the person who said the music was absolutely obnoxiously loud. And the amount of time I had to wait even if I was a little early was unacceptable. There are some seriously manipulative sales tactics going on at Harris Dodge to break down consumers who might be challenging. And they are preying on the unsuspecting ones. At the end of the day if you want to buy a car and you are spending alot of your hard earned money, do your research. Know the value of your trade in and get comparison pricing for the vehicle you want. But dont bother going to Harris Dodge because even if you do your research and you have given them previous business they will still treat you like a fool. Galaxy Motors really stepped up. And they won’t lie to you. There is a world where all parties involved in an automobile transaction can be happy. But unfortunately Harris Dodge does not live in that world. More

Liars and financial predators. Told me I was approved on a new 95k vehicle but not on a 35k pre owned hahaha. Obv they make more money off new sales.. I went to a different dealer Told me I was approved on a new 95k vehicle but not on a 35k pre owned hahaha. Obv they make more money off new sales.. I went to a different dealer and they got me in a preowned no problem. More

I am the purchaser and borrower in relation to the financing of a new motor vehicle transaction described herein and, as such, have personal knowledge of the matters deposed to herein. On or about la financing of a new motor vehicle transaction described herein and, as such, have personal knowledge of the matters deposed to herein. On or about last April 2025], I attended at [Harris Dodge] for the purpose of purchasing and financing a NEW vehicle. During the financing process, the sales representative and/or finance manager represented to me that obtaining and purchasing a third-party warranty and/or insurance product was required by TD Bank in order for me to qualify for the loan and/or obtain the represented low interest rate on a NEW TRUCK. I relied upon these representations as truthful and made by individuals holding themselves out as knowledgeable professionals acting within the scope of their employment and authority. Based upon these representations, I agreed to purchase the third-party warranty and/or insurance product at an approximate additional cost of Four Thousand Dollars ($4,000.00), which amount was added directly into the financed balance of the vehicle loan. I subsequently learned that TD Bank does not require borrowers to purchase third-party warranty or insurance products on NEW LOANS as a condition of loan approval or as a condition for obtaining a particular interest rate on a standard vehicle loan. After I challenged the representations made to me, representatives of the dealership offered to reimburse me by way of cheque for the warranty amount while simultaneously proposing that the original financed balance of the loan remain unchanged. As a result, the approximately Four Thousand Dollar ($4,000.00) amount would have remained embedded within the principal balance of the loan despite the purported reimbursement arrangement, thereby causing me to continue paying interest and financing charges on monies associated with a product I was allegedly misled into purchasing. I have already incurred interest charges and financial damages arising from the inclusion of the third-party warranty and/or insurance amount within the financed loan balance. It is my understanding and belief that federally regulated financial institutions and lenders do not lawfully require consumers to purchase optional third-party warranty or insurance products as a mandatory condition of obtaining vehicle financing, except where expressly disclosed and legally authorized. I believe the conduct described above constitutes a serious and misleading business practice intended to pressure or induce consumers into purchasing optional products under false pretenses. I further believe that such conduct may constitute misrepresentation, deceptive consumer practices, tied selling concerns, and/or unfair business conduct contrary to applicable consumer protection legislation and principles of good faith contractual dealing. I believe the conduct described herein warrants investigation and may justify aggravated, punitive, and/or exemplary damages for the purpose of denouncing and deterring egregious commercial misconduct. More

This dealership is terrible! I feel like every single person there was a complete liar! Misuse of personal infirmation! ILLEGALLY ASKING FOR S.I.N. NUMBERS! (DO NOT GIVE YOUR SIN I feel like every single person there was a complete liar! Misuse of personal infirmation! ILLEGALLY ASKING FOR S.I.N. NUMBERS! (DO NOT GIVE YOUR SIN TO THEM!!!) Do not trust them one bit!! More

Clean facility’s Nice customer lounge Service was prompt, provided detailed quote, and checked with me before proceeding with additional work prompt, provided detailed quote, and checked with me before proceeding with additional work More

I traveled out of town for a motorcycle, but communication was abysmal. Multiple salesmen ignored me entirely, and even escalating to management took five days for a response. Despite my serious communication was abysmal. Multiple salesmen ignored me entirely, and even escalating to management took five days for a response. Despite my serious interest, I was met with complete lack of professionalism. More

tried to buy used ford ranger from and was treated very poorly. the first interaction they refused to negotiate and the sales manager treated me poorly. they reached out to me to see if i was still interes poorly. the first interaction they refused to negotiate and the sales manager treated me poorly. they reached out to me to see if i was still interested and i made the mistake of repling. in turn i was given a price and had to reach out to get a response about the final price and the the inspection . when they finally responded the price had changed and i was told to bad that was the best they could do after raising the price 900. from what they texted me earlier. I would never recommend this dealership to anybody because of the lack of professionalism and lying that has taken place More

My husband and I had a great experience dealing with this Langford dealership. We were exploring a used Dodge ram 1500 Limited - used. Unfortunately, my husband and I couldn't come to a common ground and did Langford dealership. We were exploring a used Dodge ram 1500 Limited - used. Unfortunately, my husband and I couldn't come to a common ground and did not purchase the vehicle. However, I will say that the customer service I received from Sunny was top notch. Not once did I feel pressured by him or the manager Alex. The dealership is very clean and customer oriented. We felt very welcomed! More

Most unprofessional, greedy, arrogant and offensive dealership I’ve ever been to. This dealership’s ’best offer’ is literally what is listed on their website. Their ‘trade in offer’ was less than 80% o dealership I’ve ever been to. This dealership’s ’best offer’ is literally what is listed on their website. Their ‘trade in offer’ was less than 80% of the book value of my vehicle, despite being extremely low kms, top model, pristine condition, with a canopy, lift, and larger tires, was offered 4K more from some shady internet company that comes to your driveway to pick your vehicle up and hands you a cheque. Not to mention their pricing sheet which was literally scribbled numbers on paper, with zero detail and financing rates not even noted. Working backwards their financing rates were 13.3% and 14.4% respectively, which is absolutely deplorable rates, especially when considering an excellent credit score. Fees were over 2k and not shown or broken down, price, even after a week of negotiating, never budged from the advertised price on their website. Everything about this dealership screams underhanded and unprofessional. Will never be back. More

This place is the sh—- after working out a deal with the sales manager he handed the sale over to a young woman who did not accept my offer that had already been approved by her manager. After a lengthy con sales manager he handed the sale over to a young woman who did not accept my offer that had already been approved by her manager. After a lengthy conversation with the manager he would not honour the deal. Will never deal with this dealership again, they can not be trusted. John Calgary More