45 British Columbia Jeep Dealers

Although this dealership has had some serious issues in - rfhorne

Although this dealership has had some serious issues in the past, the Sales team has been consistantly helpful and professional..Service dept in my estimation, is responsible for the bulk of their problems, but they are aware of the situation and are now doing their best to fix the issues. New general manager is making real changes for the better l think

Great truck and even better service. - renantemiana

Great truck and even better service. Angelo and Eric was helpful and got me in and out fast. Loving the Warlock!"

Stopped in to see if I could get an "L" for the - brendagustavson

Stopped in to see if I could get an "L" for the "PARKSVILLE" that the dealeraip puts on their vehicles. Mine had falllen off. A lovely young man named Emerson replaced the missing "L" and gave me the rest of the letters for future use! Mike helped me to get answers for how to get tree sap off of my beloved Grand Caravan! Wonderful people!!

Excellent customer service! - babigap

Excellent customer service! Bindu Dania was absolutely amazing! She went above and beyond to make me happy! Thank you

After already dealing with paint defects, taillight - navjot

After already dealing with paint defects, taillight issues, and weeks without my brand-new 2025 Dodge Durango GT Plus, I returned for a headlight issue. I waited over 4 hours, only to be told the dealership would replace my headlight by taking one from another Durango in their showroom instead of ordering a proper new OEM part. When I asked for clarification, the General Manager, Alicia Lino, actually shouted at me, saying: “You didn’t buy a Lamborghini. This is the last thing I’m doing for you. Go sit and wait in service.” This is the kind of treatment I received after buying a brand-new vehicle. Completely unprofessional, disrespectful, and unacceptable. Not only have I been left without my Durango for weeks, ignored by staff, and promised compensation ($500) that was never honored — now I am being openly disrespected by the dealership’s General Manager. If you are considering buying from this dealership, be very cautious. Their after-sales service is poor, communication is almost non-existent, and customer respect is clearly lacking.

I would definitely see Amy for a vehicle, She's a great - walkuseva1

I would definitely see Amy for a vehicle, She's a great lady who helped me with my car. I would suggest her help for anyone who needs wheels.As the team is great and they work fast.Come on in and see them.

BUYERS BEWARE ! - Tim

BUYERS BEWARE ! - DIAMOND COATING SCAM . There website advertises it for half the price I paid. Then they said its a package deal , what a bunch of lies . There was nothing else added. Not happy at all , was not explained things properly, pushed to sign papers. $4265.00 diamond ceramic coating total rip off, extended warranty $2399.00 . That warranty wont cover the cost of nothin and since when does a Toyota break down.But they wouldn't take no for an answer. They had the pre approval and they were gunna take ever cent of it . PPSA fee $661.33 . They said no extra charges but when i asked about it , it was the bank that charged it. They have a way ,a technique they use to scam you on signing papers . Then i argued with them to give us 14 thousand for our trade which they wouldn't do at first , then they just raised the purchase price of the car to give us the difference. A day later there selling our old car for 20 thousand and it sold right away. Just like any other car dealer , there out to rip you off for as much as they can squeeze out of the bank loan. They don't care one bit about nobody.I dont understand how they sleep at night knowing they rip people off dally . "Jeremy" , what a joke. Ya he's a real strait shooting guy . Read the better business reports of these crooks . A two year old Camry with body damage they sold me , selling price $43,339.00 , amount financed $54,195.00. Price brand new for this car is $35,000. I feel Ive been scammed for at least 20,000 on this deal. But my own fault , my wife loved the car and had to have it . It turned into them phoning me and bugging me constantly to come down and do the deal because they had a pre approval. I should have never bought it , should have stayed away .Just a reminder to do your homework first. Never purchase diamond coating . its all a scam. stay away from here . A lot of these 5 star reviews are fake . Or people come back and regret there experience. Our there to embarrassed to a

I came all the way from Vancouver for easily the most - markmould

I came all the way from Vancouver for easily the most enjoyable Vehicle purchase I have ever made. James picked me up from the ferry, extremely cool guy. He took the time to go over all the features of the vehicle with me. Thank you 🙏 Everyone at the dealership was an absolute pleasure to deal with, finance and insurance. Thank you Tyler, Nathan and Ashley! 5 stars is simply not enough. You are in great hands purchasing your next Vehicle at Comox Valley Dodge :)

Stay AWAY from Jeff Schultz. - J

Stay AWAY from Jeff Schultz. He takes advantage of girls who do not know much about cars. He is unethical and unfair and will talk you into adding extended warranties that you do not need just for the sake of his commission. Poor and greedy dealership.

Kevin helped my son find his new to him Jeep. - nkozlovic5

Kevin helped my son find his new to him Jeep. Kevin was fantastic! Took time to make sure we found the right vehicle, and that we would be happy and confident with our purchase.

I had a terrible experience with Vernon Chrysler Dodge - Susan Ladner

I had a terrible experience with Vernon Chrysler Dodge Jeep Ram's service department. On March 13, 2026, I paid $235.10 for a mechanical inspection of my 2015 Jeep Patriot (SO 511723). However, I have serious doubts that this inspection was ever properly performed. The service invoice records my vehicle's odometer as 53,000 km, but I have photographic evidence that the actual reading was 119,768 km in June 2026. Despite repeated requests, the dealership has provided no detailed records of the inspection to prove it was done. Moreover, the dealership gave my personal information to unauthorized third parties without my consent. When I complained, I received false and contradictory statements from staff. I have tried to resolve this issue directly with the dealership, but they have been unprofessional and uncooperative. They refuse to provide the records I've requested or to refund my money. I cannot recommend this dealership based on my experience. Their service practices are questionable and their handling of customer complaints is unacceptable.

My experience with Nanaimo Chrysler has resulted in - Westcoastdnt

My experience with Nanaimo Chrysler has resulted in complaints or files involving FCA Canada, the Vehicle Sales Authority, the Office of the Information and Privacy Commissioner of BC, and the RCMP. My 2020 Jeep Gladiator previously had an intake camshaft and lifter repair performed under warranty at Woodgrove Chrysler. When the same serious engine problems returned, it was brought to Nanaimo Chrysler in May 2026. FCA Canada later confirmed that goodwill assistance for the second repair was approved because I had not been properly educated or informed regarding the original repair. Despite that approval, Nanaimo Chrysler presented me with three choices: purchase the oil-change/service package, pay approximately $5,000 for the repair myself, or sell them my Jeep. I was also told the package was about “customer loyalty” and creating a “bond” with the dealership. I found that difficult to understand because I had already been a Jeep/Chrysler service customer for approximately eight years, including with previous Jeeps. I paid $1,344 for the package because I was told it was required to receive the goodwill repair. FCA later advised me that the repair had been approved with no customer payment required and that a maintenance package was not required as a condition of goodwill assistance. Nanaimo Chrysler refunded the $1,344, and I was then instructed to cease contact with dealership staff and take my business elsewhere. What happened when I picked up my Jeep on May 27 is the most troubling part of my experience. The repair paperwork I received was missing page one, and deferred work listed on the back page was never explained to me. After receiving my keys and paperwork, I attempted to leave. As I walked through the parking lot toward my Jeep, two male staff members followed me and told me I was not allowed to take my Jeep unless I signed another document. I continued to my Jeep and got inside. Staff remained around the vehicle, and because of their positioning, I did not believe I could safely leave. I repeatedly made it clear that I wanted to leave. I retained the audio of this interaction. A lawyer I later consulted described what occurred in that parking lot as unlawful confinement. The repair order was cashiered the following day without my signature. Despite repeated requests, I still have not been provided with the document I was told to sign on May 27. I also found another customer’s paperwork inside a rental vehicle I was provided. It contained highly sensitive personal and financial information, including credit card information, CVV, expiration date, driver’s licence information, home address, and vehicle information. I am not identifying that individual or reproducing their information here. I reported the parking-lot incident to the RCMP and provided a statement. I also submitted a complaint to the Vehicle Sales Authority, and my documentation and privacy concerns have been taken to the Office of the Information and Privacy Commissioner of BC. This review is based on months of documentation, repair orders, emails, recorded communications, FCA case records, and my direct experience. I am posting this so other consumers can make their own informed decisions. I can only speak to what happened to me, but I would not return to this dealership. If Ted Boyd chooses to respond, I welcome that response. I have retained documentation, correspondence, repair records, recordings, and other evidence supporting every factual statement I have made here. I have repeatedly requested the outstanding documentation relating to my May 27 pickup, including the document I was told I had to sign. Once I receive the documentation I have been requesting, I will remove this review. If the facts in this review are disputed, I may update it with appropriately redacted screenshots of emails, photographs, and other supporting evidence.

I have prob bought 30 new or used vehicles in my life and - Chuck

I have prob bought 30 new or used vehicles in my life and I would have to say I will buy from them again . I was extremely pleased with my sales consultant Kevin he was very helpful and always made me feel like he appreciated my business . I’m would recommend white rock to anyone looking to purchase a vehicle . I can’t say enough about how well I was looked after . Honesty and transparency and a huge amount of patience that’s Kevin . Please keep making people happy that’s what it’s all about . Thanks so much for making my purchase a pleasure .

We traded in a vehicle back in May and it took them till - Bree

We traded in a vehicle back in May and it took them till late June to pay the bank off the loan which led to our credit being hit and not getting the refund we deserve. Not only that the amount of time we had a payment day setup for warranty just to find out they took it out the same day messing up my paydays for other bills. I ended up having to continue paying for my old vehicle which was supposed to go to my new one to never receive my refund I was promised. After all these years of going to Harris to have this is a major slap in the face I will never be going here again. Oh and to mention the gladiator we had in the shop for over a month we mentioned an issue that was happening just to find out they claim they fixed it when it was clearly not fixed. We are tired of being run around over and over never again buying or trading in vehicle here they lost loyal customers

Service Dept- great service as always from Murray / - Lynne - Sahara

Service Dept- great service as always from Murray / Brenda / Kelsey. Issue with my 2017 Wrangler Sahara (lights & wipers). I recommend these wonderful service team! Thanks, Lynne

One of the employees, Brad Smith was very unprofessional - kevin

One of the employees, Brad Smith was very unprofessional and kept vaping in my friends face while we were looking at their inventory. Would not recommend this dealership

This is the second vehicle I have purchased from - dedutch13

This is the second vehicle I have purchased from Abbotsford Chrysler - I had seen a posting of Facebook about a vehicle I was very interested in. I contacted Matt Shirlaw (GM) and vehicle was still available - he arranged a time and a sales consultant for me to come see it - Ray (Rahul) Guleria actually met me when I drove onto the lot and showed me the vehicle. The pricing was good, the trade in value given to me was very fair and we completed the deal! The vehicle hadn't been inspected yet and Matt assured me that the dealership would cover any necessary repairs/adjustments up to an amount and if necessary the deal could be cancelled. Vehicle passed with flying colours, a new battery was installed, oil change and filters were replaced. Ray kept me informed all the way and I picked up the vehicle two days later with full tank of fuel! Thank you Abbotsford Chrysler, thanks Matt and especially thanks to Ray Guleria!

Man, I was really excited to write a positive review of - Satchmo

Man, I was really excited to write a positive review of my experience buying a truck from this place. Alas, it’s not meant to be. I asked them to replace the two broken hinges on the back seat underside storage before purchase or at least get them remounted properly. They agreed in writing on the sales contract. When I arrived to pick up my vehicle they reneged on the agreement and my sales person, Bhavuk, said it would be “too expensive to replace the hinges”. Mind you, I just dropped 40 grand on the vehicle. I found the hinges online later that day for around a hundred dollars. Go Auto were too cheap to spring for a hundred dollar fix on a 40k sale. Bhavuk also told me that they had cleaned and detailed the vehicle yet the same crusty dime that was in the side pocket during my test drive was still there when I picked it up, same with the dirt in the speaker grill and the cobweb near the passenger door. I let both of these things slide because I thought I was happy with the vehicle overall. About a week after purchase the battery went in the truck. The battery dying was at the most inopportune time for me. Truck load of material and a ferry to catch. When I called them about it - they offered to bring the truck in and fix it the following week which wouldn’t work due to the time sensitive nature of my situation. I took it into a different garage and they explained that there was zero chance that the dealership didn’t know the age of the battery and health of the battery if they had done all the tests they said they had. I ended up paying $500 out of pocket for the mess around and missed my reserved ferry (which cost me an additional $110) To say I am unimpressed by Go Auto is an understatement. This is an establishment where all they want to do is get your money and get you out the door. Consequences be damned. The experience has definitely left me with a sour feeling after having dropped so much of my hard earned money with them. I would ask that others be wary of their sales pitches and their “promises” as they certainly didn’t come through for me.

We got oil changed but they charged us $939. - mikemeneses

We got oil changed but they charged us $939.65 and this is our first time that they charged us like that amount and 628.52 labour seriously!! Just to oil change 😭 i will never comeback with this location!

Deals written on scraps of paper with ambiguous meaning, - hacoah

Deals written on scraps of paper with ambiguous meaning, agreements made and not honored, and the most abusive after-sale pressure to buy a warranty I have ever encountered. I was kept for 3 and a half hours in a small, hot room, seated next to a roaring ventilator while they offered one deal after another and refused to settle the final documents so I could get my vehicle and get the xxxx out of there. Finally, to get them off my back, I called my mechanic who said get the best warranty version because otherwise very little is covered. Salesman said okay here is the best. Turned out, 11 months later, leaky radiator not covered. Warranty is not the best on offer. Dealer response. Too bad. Not our concern. Basically, you signed it, sucker.

SMILEY GOT ME SMILIN N DRIVIN 🥳 Thank you to all the - Johnny Boy

SMILEY GOT ME SMILIN N DRIVIN 🥳 Thank you to all the staff @ THE NEW MARINE CHRYSLER

Beware! - Today

Beware! They will betray your trust. I am sad and disappointed with their service. How can you sleep at night?

Love working with Aaron Elves energy. - cbutler

Love working with Aaron Elves energy. He put in so much effort to try and get what I needed. I so recommend anyone working with him to meet your car needs.

Set up appointment for service due to engine light which - bluesproperties

Set up appointment for service due to engine light which came on. Also mentioned that there was a gas cap light on as well, but that was not our priority, the engine light was. Dodge Cranbrook took our 2013 RAM 1500 in, told us that diagnostic fee of $175 + tax will also apply to any repair the truck might need. After 1.5 hrs we were called and told that a faulty switch was the culprit and that total price, including the switch and taxes came in just under $400.00. When we payed the bill and subsequently turned the truck on, the engine light was fully lit up on the dash as it was prior to our appointment. The gas cap light was off. When we immediately return to the service department to ask why the actual issue we brought in the truck for was not fixed, we were told that each light requires new diagnostic charge and that, if we wish to address this second light, we have to have another appointment (we travel 29km one way to get to this dealer) and pay another diagnostic fee. No applogies were given. We had multiple dash lights on in the past and the dealership on Vancouver Island, we usually deal with, always charged only one diagnostic fee to diagnose all issues associated with all the lights. The total charge for this second repair was $1200.00 and did include another diagnostic fee of $179.00. Although the Service Manager was very polite and patient and so was the curtesy car driver, same can not be said for the front desk clerk who assisted us on intake.

I have been buying my trucks from Rivershore Ram for the - trevoralfa

I have been buying my trucks from Rivershore Ram for the past 15 years. They have provided nothing but top quality service, Scotty Mac has been exceptional in his service as a sales rep and I can always count on the service department and Scotty for great after purchase service. Trevor Smith

I’m in Victoria BC I made an appointment two days ago to - Cheryl02west

I’m in Victoria BC I made an appointment two days ago to get a headlight on my Dodge ram truck today. I go in there and they look at me like oh we don’t know if we’ll have time. You might have to keep your truck on the weekend so we can put your light in And then the guy asked the other guy how long will it take to put her light in and the guy said oh probably about close to an hour and then the service guy was talking to at the counter said oh do we have a lightbulb? Their attitude was what am I doing? Asking them for a new lightbulb in my Truck I ended up just walking out so upset Friday. Maybe they all wanted the weekend off but I was paying for service why they weren’t welcoming. I don’t understand it all. I know I was really upset. I felt through. They thought I shouldn’t be there, but I had an appointment two days in advance

I have nothing but praise for Carter GM . - Mc34596

I have nothing but praise for Carter GM . Michael Charles . Enjoying our 2019 Dodge Charger .

I'm delighted with my new car, the price and the - li-anderker

I'm delighted with my new car, the price and the competence of the staff. They are efficient and accommodating. It's been fun. Yup.

Dealing with this place has been the worst experience - NeverNelsonChrysler

Dealing with this place has been the worst experience I've ever had with any business. Brought my car in for repair as it had a misfire. After 12 hours ($2,100!!) of diagnostic work, all they had to tell me was that I needed a new engine, but couldn't tell me why. I didn't believe it couldn't be fixed as it ran well besides the misfire, didn't use oil, the oil was clean, power and fuel economy was the same.....So I took it home. It had developed a massive oil leak while they had it that it didn't have before, so, because I hadn't learned my lesson yet, took it back to them. They said it needed an oil cooler, common problem. I told them to go ahead, another $1,000 bucks later, the leak is fixed. Go pick it up, I drive it for 5 seconds and another check engine code pops up. And the transmission won't shift properly. The code says low oil pressure and the transmission is in limp mode to protect the engine by not down shifting. They get back to me a week later, tell me to bring it in. I thought the new oil pressure sensor that came with the cooler was faulty. They did another couple hours of diagnostic work, told me it needed a new engine. But couldn't tell me why. And didn't try to change the sensor. So I drive it home, the oil pressure reading became totally erratic and went to 0 psi. Oil light comes on. I call up the oil temp, it's normal. I drive home, 35 minutes on the highway, with no indicated oil pressure. It runs fine. The temperature doesn't budge. Idling in my driveway, it's purring. When I go back and tell them this in person, I again suggest that maybe the sensor isn't any good. They tell me that they believe the sensor was correct and that I didn't have any pressure. I repeated how I drove for over half an hour at highway speeds, which would be impossible if that were the case. And they did nothing. Offered nothing. Insisted that I drove home with no oil pressure. So I left, and in the next few days changed the sensor myself, and voila, oil pressure was back. Call them back, explain how I replaced the sensor and oil pressure indication had returned. They seemed slightly embarrassed, and even went so far as to act as though they wanted to help me now. They never did help me. After seven months and no progress with Nelson Chrysler, I sold the car, to a friend, for $2,000. I had already bought another vehicle for my wife in the meantime since we couldn't drive the Dodge in the state it was left to us by Nelson Chrysler. The transmission was still in limp mode from a low oil pressure code. My friend fixed everything for $1,000 plus his time. When he opened up the engine to examine the rockers and lifters, the same components the dealership spent 12 hours diagnosing, he immediately saw that cylinder 3 had a bad rocker - it was obvious. This was also the cylinder that had the initial misfire that brought me to Nelson in the first place. He also noticed a loose oil galley bolt that had backed out almost to the point where it was going to fall into the engine. These are both well known issues with these engines. He tightened all the oil galley bolts, and replaced all the rockers and lifters by watching a video on YouTube. The oil pressure issue was solved when he replaced the brand new oil cooler (that Nelson just charged me $1,000 for) with an upgraded aftermarket unit. He's put 15,000 kms on it since then, with no check engine lights and no issues. Him and his wife love it. Not bad for a "blown" motor that Nelson quoted me $9,000 to replace. But generously offered to take it on trade.... Do not trust these people. Don't let them touch your vehicle.