31 British Columbia Honda Dealers

The sales staff was very knowledgeable and courteous. - Dave

The sales staff was very knowledgeable and courteous. They answered all questions and dealt with issues quickly.

The salesman was knowledgeable about the cars, friendly, - Slogue01

The salesman was knowledgeable about the cars, friendly, and dependable. I believe I got a fair price.

The car service was prompt and thorough as needed. - KLR

The car service was prompt and thorough as needed. I appreciated Kristy's courteous and attentive manner to all of my questions and concerns. Thank you for your consistent reliable service.

I purchased a used vehicle from Carter Honda just one day - Stevenmann

I purchased a used vehicle from Carter Honda just one day ago, and to my shock, I discovered this morning that the interior has a strong odor of cat urine. This was not noticeable during my test drive, which suggests that the dealership either aired out the vehicle or used air fresheners to mask the smell. Selling a car in this condition without disclosure is both deceptive and unprofessional. I expected honesty and transparency in my purchase, but instead, I feel misled. I would strongly caution anyone considering buying from Carter Honda to think twice before doing business with them.

I have never responded to reviews ever in my life however - Bill

I have never responded to reviews ever in my life however as a loyal customer of your service department, I feel compelled to express my disappointment regarding my recent experience with my Honda Odyssey. During our last visit before Christmas in December 2024, we brought in our vehicle after my wife heard a loud bang, raising concerns about a potential serious issue. In addition to this, we requested a tire rotation, an oil change, and assistance with a side door that wasn’t closing properly. We have a strong attachment to our 2014 Odyssey and are understandably weighing the costs of repairs against the possibility of purchasing a new vehicle. Ronald, who has consistently provided exceptional service, advised us against repairing the side door due to its high costs, which we appreciated. After the inspection, he reassured us that the loud noise was not a concern, although we were informed that the brakes needed replacing. Feeling relieved that the costs were manageable, we proceeded with the $1,700.00 service for the oil change and brake repairs. Had the costs been significantly higher, we would likely have considered to invest in a new vehicle. I was grateful for the detailed photos Ronald provided via text, which added transparency to the process. However, I noticed that the tire rotation was not included in the service request, despite my inquiries and Ronald's assurances that it would be added. I did notice a quite relaxed carefree attitude in the service department so I relied on Ronald’s word it would be added as I have always had confidence with him. Upon my wife’s return to pick up the van, she discovered several warning lights illuminated that were not present prior to the service, a cable hanging from the sliding door, and the tire rotation had not been completed. It was disheartening to see these issues overlooked, especially since we had confirmed the tire rotation multiple times. We left the service center with the loud bang still present, and my wife felt uneasy driving the vehicle, concerned for our safety. After submitting my feedback through the review process, I appreciated Ronald's follow-up call and his commitment to escalate our concerns. The Service Manager left a message before Christmas indicating he wanted to discuss our vehicle with the technician, but could not do so until the start of 2025. While we understood the inconvenience of not having the van over the holidays and were willing to wait for a resolution, as of today, January 12, 2025, I have yet to receive any follow-up regarding our situation. A simple acknowledgment of the delay would have sufficed, but the lack of communication and commitment to follow up leaves me feeling as though our concerns are being ignored. I want to emphasize that customer safety and satisfaction must be paramount. It raises concerns about whether Honda is fully committed to addressing these ongoing issues. When customer expectations are not met, negative experiences can arise, leading to frustration and disappointment. This situation has left me hesitant to return, especially given the lack of support.

Would absolutely recommend Kamloops Honda, from Lane our - jdtobin567

Would absolutely recommend Kamloops Honda, from Lane our salesman and the rest of staff ,friendly atmosphere .Thank You

They are out of this world. - Paulo Duarte

They are out of this world. The whole team is absolutely fantastic! I went to get my new car, they just made me feel SPECIAL! It was a great experience. Special thanks to Maria (sales) , she is the one! Get her if you need a car. And Victor (part of tge welcome questions/answers). He is the man! He helps you through the whole process and team Honda couldn't get any better person for that. Efficient and clear! I loved the whole experience. Will never forget. Thank you Team Surrey Honda. You guys definitely go the extra mile for your customers hands down!

thank you Ryan Clark and all the members involved with - guidorigoni64

thank you Ryan Clark and all the members involved with helping me purchase a vehicle very satified and knowleged help from the whole team at penticton honda thanks again and hope to do buisiness again in the future

I drop my Honda CRV hybrid 2023 clearly said Driver side - RIYACCJ

I drop my Honda CRV hybrid 2023 clearly said Driver side front Tire pressure drop everyday . After service they said " nothing wrong" No nails and puncture in tire. But next snow day the tire pressure seen as zero. Sunday Honda closed so I slowly drive to Mr. Lube and found a BIG NAIL and rectified. ???? What a poor service of official HONDA DEALER !!!!!

Go see Francine! - YukonPGers

Being from the Yukon and having a short timeline - Francine was wonderful to deal with. She was friendly, honest and both her and her staff went above and beyond for us. We didn't want to drive home on all-season tires, thus they gave us a stellar deal on top of the line winter tires and then FedExed our tires to the Yukon.... they arrived before we did!

Silken Shepard met us at the door with a friendly smile - diggerdandellen2

Silken Shepard met us at the door with a friendly smile and listened carefully to our description of the vehicle we were looking for. She quickly arranged for a test drive in exactly what we wanted. She is efficient and very helpful. We found all the staff at Harmony Honda knowledgeable, helpful and efficient.

Terrible experience with Ali Polat. - user

Terrible experience with Ali Polat. He was rude, disrespectful, tried to steal our deposit, and extremely unprofessional. I have never dealt with a sales person ever yelling at a customer. He tried to commit fraud and has been reported.

Customers beware. - ras

Customers beware. They have lost my business forever! At a recent servicing, they said that my cabin air filter needed changing and the cost would be $88.00. This is a job that takes less than a minute to do, so this price is outrageous. . I did it myself with a filter from Canadian Tire (about $25) and one minute of my time. I wonder how may of their customers get duped into paying this ridiculous amount.They also wanted $175 to upgrade my "free" map., I concluded if they overpriced these simple tasks, how can they be trusted on any significant repair. I'll take my car elsewhere and I won't buy any more hondas.

I was in for the Honda recall and the service staff at - Tom

I was in for the Honda recall and the service staff at Marv Jones is outstanding. They professional and answer all my questions offer easy to understand explanations in a friendly manner. They were the ones who alerted me to the recall issues long before Honda Canada. That’s why I have bought several vehicles there along with my daughter’s cars. 5 Star Service and attention

Extremely unprofessional and discourteous. - ketan.bishnoi

Extremely unprofessional and discourteous. Never interact or do business with this dealership. I bought a new Honda CRV and The chronological list of my experience with Honda WAY is below: 1. Booked the car on 20-OCT-2024, confirmed to pick up on 31-OCT-2024. After booking the car, we never received any updates on delivery of the car. We had to follow up multiple times and we were literally ghosted. Our sales representative was YADWINDER KANWAR, and he did not contact us, or return any of our calls. 2. On the date of collecting the car, 31-OCT-2024, after a long wait, we met HANNAH LARSEN. Hannah, after introductions were exchanged, started the conversation with "What if you die, who will pay for the car then. Here is another insurance for you to buy." This dampened our happy mood and we were really aghast by her approach to the customers. She carried on to try to sell us other types of insurance. 3. We then met an insurance agent, who misguided us, and was more interested in selling third party insurance. We had to drop everything after this and go to BCAA to get some legitimate insurance. 4. While taking delivery, we met a third agent, SUKHPREET KAUR, who was not at all trained. She was not able to provide any information about security and other necessary features. She reiterated the information as told by our sales rep. There was no checklist to ensure if all things and information was shared reg the car features. She missed sharing about the Radio code for example. 5. After leaving the showroom, we realized that Sukhpreet had not provided us with the second key fob. We tried contacting the dealership and no one responded. We tried contacting them multiple times over the last week, and they are still in possession of the key fob for my car. The key fob for my car is in possession of someone I don't know, and it is unsupervised. 6. The Honda Link app does not have my email registered. There are no updates to the status of the car or any other information. We informed Yadwinder about this and also shared the screenshots of the home page for him to resolve the issue, but he hasn't followed up till now. 7. While setting up the car's touch panel, I got locked out of it. As it turns out, Sukhpreet did not provide us with the CODE for radio and we had to drive without access to navigation, charging ports or radio. And we did check everywhere, glove box included. We have tried to contact the dealership and Yadwinder, and we have received either a wavering response or simply went to voicemail. I strongly suggest everyone , to take their business elsewhere.

Very, very good customer service from service associate, - brendat1209

Very, very good customer service from service associate, mechanic and detailer! Definitely pleased with the experience.

Very friendly and very helpful . - sandyohearn24

Very friendly and very helpful .. top notch services from trying to fix a problem to putting me into a new car!… so smooth and stress free!… highly recommend!!! Thanks for all your hard work!..

I recently visited a dealership to check out a Lexus GS - Kanwarjot

I recently visited a dealership to check out a Lexus GS 350 advertised for $13,000. While I was hopeful going in, the experience left me very disappointed. Initially, I spoke with an assistant and offered $8,000, which they said they could work with if I came in that day. However, when I arrived, the price had suddenly jumped to $16,000. After some back-and-forth, they lowered it to $13,000, but it felt like a bait-and-switch. I made a final offer of $11,000, considering the car’s condition and some issues I noticed. For one, the tire pressure light was on, which pointed to possible problems with the tires or sensors. Plus, when I checked the Carfax report, I found out the car had been in a prior claim—something the dealership never disclosed. Even after all that, I was willing to pay $12,000 if they included a 5-month transmission warranty. The car is almost 10 years old, and I wanted peace of mind about potential transmission problems. Unfortunately, they refused to provide any warranty, which made me question if there were deeper issues they weren’t telling me about. Another concern is the car’s heavy reliance on sensors. While this is common in modern vehicles, it means repairs could get expensive quickly if anything fails. None of this was addressed by the dealership.

This is our 3rd vehicle from this dealership. - Lsmoyes

This is our 3rd vehicle from this dealership. A very easy transition from one vehicle to another. Our relationship with our Sales Person Arash was relaxing and informative to the type of vehicle we wanted. Very happy

Horrible after market service and an even worse... - K.Bridge

Horrible after market service and an even worse experience with the service department who failed to complete an oil change because they couldn't even find my keys in their drop box or car in the parking lot despite it sitting there all day. When questioned why they couldn't phone me to inquire they had little to say, failed to take ownership for their mistake, blamed the myself the customer and couldn't help solve the problem. Never did get my car serviced and no phone call to follow up with an apology. Worth the trip across the street to see the GM dealership. Craig Hindle and his team are always amazing over there with friendly, helpful faces. Will not got back to Duncan Honda ever again.

Avoid This Dealership – Dishonest Sales Tactics & Zero - ZT

Avoid This Dealership – Dishonest Sales Tactics & Zero Accountability If I could give zero stars, I would. Our experience at Richmond Open Road Honda was nothing short of a nightmare, and I want to warn others before they make the same mistake. When we visited, we specifically asked for a 2020+ vehicle with low mileage and no accident history. The salesperson, Kaleem Bashir, was excited to show us a Honda Civic that met most of our requirements. However, he downplayed previous damage, calling it “very minor,” and conveniently failed to provide a Carfax report upfront. Any questions about past repairs were brushed aside. It wasn’t until we had already placed a non-refundable (which was not disclosed to us) $3,000 deposit and were finalizing the purchase days later that they finally presented the Carfax. To our shock, the report revealed over $22,000 in prior accident repairs—something that was never disclosed when we first inquired. When we confronted Mr. Bashir about this, he dismissed our concerns, claiming the damages were just "cosmetic" and that repairs on newer vehicles “always cost that much.” The only reason we proceeded with the sale was because we trusted what Mr. Bashir was telling us. He continuously reassured us that the damage was “nothing to be concerned about” and that it would not affect the car’s performance or value. Believing we were dealing with an honest salesperson, we took his word for it—which turned out to be our biggest mistake. To make matters worse, the paperwork we received only showed a $1,000 deposit. Had we seen the Carfax report earlier, we never would have gone through with the purchase. But that raises an important question—what would have happened to our $3000 deposit? Mr. Bashir had verbally agreed to one price, but when we reviewed the paperwork, we realized he had manipulated it to make it appear as though we were receiving a discount—when in reality, we were paying $1,000 more than what was originally agreed upon. When we questioned him, he spun a convoluted explanation about how their pricing worked. It made little sense, but we reluctantly went along with it, not wanting to lose the vehicle. Looking back, this was just another underhanded tactic to squeeze more money out of us. Realizing the extent of the deception, we called ICBC ourselves and paid for detailed repair records. The damage was even worse than we were led to believe. When we confronted the dealership, the General Manager, Daniel Bailey, arrogantly told us “My team was also not required to provide you with the ICBC repair information on the vehicle, not only as it is not something that is available to us, but not something we provide to any client who purchases a vehicle that has been in an accident.” Throughout this entire ordeal, we never once asked for a discount. All we wanted was fair treatment and accountability. However, after being met with zero help, zero empathy, and complete indifference, we asked for some form of compensation—not a discount, just an even trade for a different vehicle. We had already paid $24,000 in cash, and the exchange vehicle was $2,400 more. Given everything that had happened, we felt this was a reasonable request. This is when Daniel Bailey completely dug his heels in. Instead of addressing our concerns professionally, he rudely and aggressively informed us “My team is not required in any way shape or form to offer you this solution. The accident information was disclosed to the purchaser on the bill of sale and every page of the Carfax was signed. This offer is a courtesy to keep a client happy.” And “ We will not be adjusting the pricing on the new vehicle you are looking at swapping this vehicle for. You will get credit for the amount you paid on your previous purchase, but will be paying full asking price for the vehicle you are looking to switch into.“It was clear that this was no longer about business—it was about him trying to assert his perceived power. The entire interaction was

Enjoyed dealing with the very amicable and knowledgeable - S W

Enjoyed dealing with the very amicable and knowledgeable sales person, Asif Ali. I’m enjoying my new CRV and feel they were fair enough with my trade in.

I am very sad to be writing this poor review, as it - Trevortodoruk

I am very sad to be writing this poor review, as it ruined a 3.5 year relationship between myself and the dealership in question. I went into Glacier with my 2023 Civic Si, looking to trade for a 2023 Integra they had on the lot. We completed the trade and paperwork. The vehicle has a noticeable vibration above 100km/h, becoming very severe above 130. Naturally, not easily noticeable in test drive speeds of 0-80. New tires were also placed on the vehicle, as this vibration existed at trade in, and this was a solution they came up with. Along with resurfacing the rotors(questionable action) They went from Continental ContiProContact A/S to General G-max All seasons, a worse tire in grip and overall performance. The wheels should have been balanced at this point. If a wheel did not balance, it should have been inspected for damage. Despite this, the vehicle was sold to me as is. I was also pressured to buy a third party warranty over a Honda or Acura extended warranty, which costs double that of the Acura extended warranty. Thankfully, there was an error in the first contract, so my original contact was void. Therefore I did not sign the contract for the vehicle. Unfortunately, they did a second credit check that I have disputed. This is the only thing that saved me from a potential issue prone vehicle. If anyone reads this, I encourage you to advocate for better consumer rights in BC, especially regarding vehicle purchases.

excellent - Vancouver area buyer

We bought a 2015 Civic, working with Dustin and Paul. They were helpful, easy to work with, and not pushy at all. When a couple concerns arose, they generously addressed the issues. Great value here--well worth the drive from Vancouver.

Diligent search and professional process. - Bill Nike

Having set very specific requirements (price, specification, finish level, low mileage, safety and reliability) in looking for a used vehicle and, after diligent searching over some weeks, Brandon (Sales) located a vehicle that ticked off most all the boxes! With prior approval, we test drove the vehicle over a 200km round trip resulting in some questions concerning tire wear and brake pads status. CR Honda agreed to reassess the prior 3rd party safety check, resulting in full remediation and compliance. In this regard both the sales and service personnel demonstrated adherence to 'best practice and professional service'. A 10/10 score by any account. Registration of the vehicle and the transaction of payment and administrative paperwork, was likewise expedited with courtesy, speed, and a satisfactory outcome. Based on this (and former) dealings with CR Honda, I have no reservation in commending their services. A very happy customer!

Trust ranchland for your next purchase, I couldn't have... - Moser

Trust ranchland for your next purchase, I couldn't have made a better choice in choosing ranchland Honda, they take the stress out of the whole buying a car thing, I'm exremly happy with my sales purchase, the service depot is wicked awesome with one of the best auto mechanics I've ever seen (he knows his stuff). They invest in the employees there and treat everyone with the upmost respect... Great place great people great prices Ranchland for the win

High End Customer Service Fell Short of the Best Deal - Don Erichsen

My daughter totalled her 2012 Honda Civic and need a replacement. She was bound and determined to get another Honda and was a motivated buyer. We visited Spring Honda and met with Jason Spring. Jason was very knowledgable and helpful. He spent time getting to know my daughters wants and needs. The dealership and the people who work there were warm and friendly, we never felt pressured to make a move. In the end, however, Spring Honda was unable to win my daughter's business as they were not willing to compete with Alpine Toyota where my daughter was able to buy a new 2017 Corolla for the same term and payment as Spring Honda was offering a used Civic with 40,000 km. My daughter was disappointed she could not get the Honda she wanted, but is extremely happy with the deal that she could make! If you are looking for a Honda, Spring Honda is a great place to shop and I would highly recommend them for your Honda needs! Thanks toJason and Corey for doing the best they could to win our business!!