Destination Honda Burnaby
Burnaby, BC
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92 Reviews of Destination Honda Burnaby
Very reliable in servicing my Honda CRV. Went for my maintenance service and got email and explains what needs to be done with reference to my service record so no repeated work that was ne Went for my maintenance service and got email and explains what needs to be done with reference to my service record so no repeated work that was needed. Homan Sit was my service advisor and I would use him again. Aug. 20th, 2026 More
Disappointed with the Warranty Experience I have always expected better from Honda, which is why I purchased a genuine Honda battery from Destination Honda Burnaby. The battery, including installati always expected better from Honda, which is why I purchased a genuine Honda battery from Destination Honda Burnaby. The battery, including installation, cost me approximately $480, and I was told it came with a 5-year warranty. This week the battery started failing, so I brought my vehicle in for inspection. The service department confirmed that the battery had failed and was still under warranty. Based on that, they booked me for a replacement appointment on Saturday at 10:00 a.m., during a long weekend. I rearranged my long weekend plans specifically for this appointment, expecting the battery would simply be replaced under warranty. However, after I arrived, I was told that the warranty would only cover 20% of the battery, and I would also be responsible for 100% of the labour cost. My biggest disappointment isn’t even the cost—it’s the lack of transparency. When the battery was inspected and confirmed to be defective, no one explained that I would be responsible for most of the replacement cost. Had I known this beforehand, I could have made an informed decision instead of changing my plans and arriving with completely different expectations. I understand that warranty terms can vary, but customers deserve clear and honest communication before they commit their time. Unfortunately, this experience has significantly lowered my confidence in Destination Honda Burnaby’s customer service. More
Tablin Anower reached out via Facebook Marketplace, offered money for my car, and completely did not honour any of it when I arrived. Let me tell you what a typical experience you'll get with Tablin if offered money for my car, and completely did not honour any of it when I arrived. Let me tell you what a typical experience you'll get with Tablin if you're trying to sell your car to him: He'll go through the typical used car salesman xx, naming issues with your car that don't exist or highly exaggerated, and hang out with other sales staff to waste your time. He'll finally come back to you after an hour with a lowball. He'll then also waste your time with an auction offer. When you leave he'll suddenly ask what's the lowest number we can do today. It's the whole used car sales song and dance. And when you do walk away, you can't message him on Facebook anymore because guess what, he'll block you there. Truly one of the most unprofessional sales staff I've ever dealt with, regardless of car industry, and very dishonest. More
I am very disappointed with their service. They promised that all of the required services would be completed within four hours, but the entire process took seven hours. I had to sit and wait They promised that all of the required services would be completed within four hours, but the entire process took seven hours. I had to sit and wait in their waiting room the whole time. It seems that keeping their revenue is more important to them than respecting their customers’ time. Making promises they cannot keep and leaving customers waiting for hours is simply unacceptable. More
"I had an absolutely wonderful experience purchasing my 2025 Honda HR-V from Mehran (Ron) H-Poor. He was incredibly knowledgeable, patient, and made the entire process stress-free and transparent. There 2025 Honda HR-V from Mehran (Ron) H-Poor. He was incredibly knowledgeable, patient, and made the entire process stress-free and transparent. There was no pressure, just helpful, honest advice. I highly recommend asking for Mehran H-Poor if you're looking for a great, professional car-buying experience!" More
To whom it may concern, II wanted to express how fortunate I feel to live just a few minutes from Destination Honda and to have met Ron and Truong. My recent new II wanted to express how fortunate I feel to live just a few minutes from Destination Honda and to have met Ron and Truong. My recent new car purchase was a seamless experience from start to finish. My wife and I felt completely at ease throughout the entire process, which allowed us to confidently choose the perfect car for our needs. Sincerely, Germain Morneau Joanne Morneau More
Many thanks to Ron for following up on a deficiency in the pre-owned vehicle that I purchased. It took a couple of months to get the part but then Ron made a point of getting the repair done quickly. I the pre-owned vehicle that I purchased. It took a couple of months to get the part but then Ron made a point of getting the repair done quickly. I appreciated his thoughtfulness and time involved to make this happen. More
One day purchase with Ron and team. Ron was professional, personable and helpful in every way. The dealership is welcoming and supportive. Big shout out to all the staff we had contact Ron was professional, personable and helpful in every way. The dealership is welcoming and supportive. Big shout out to all the staff we had contact with. Definitely worth an excellent review. More

