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Destination Honda Burnaby

Burnaby, BC

4.2
77 Reviews

4278 Lougheed Highway

Burnaby, BC

V5C 3Y5

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77 Reviews of Destination Honda Burnaby

September 04, 2023

Recently had service here. Brandon has made this experience both an efficient and pleasant one. He explained what needs to be done clearly both the phone and messages with pho More

by Freesia
Recommend Dealer
Yes
Employees Worked With
Brandon Lee
Sep 05, 2023 -

Destination Honda Burnaby responded

Freesia, thank you for choosing Destination Honda Burnaby for your car service needs. We're delighted to hear that Brandon Lee provided you with efficient and informative service. We understand that maintenance costs can add up, but we're here to ensure you get the best value for your investment with Honda trained technicians and genuine parts. Your satisfaction is our priority, and we're glad to have earned your trust. If you ever have any questions or need further assistance, don't hesitate to reach out. Safe and smooth driving!

August 26, 2023

Jason helped us purchase a Camry recently and was phenomenal!!! He went above and beyond every step of the way and was incredibly easy to deal with. We were impressed by his knowledge and kindness an More

by Par
Recommend Dealer
Yes
Employees Worked With
Jason
Aug 29, 2023 -

Destination Honda Burnaby responded

Thanks for the kind words! We appreciate you taking the time to leave this review and your recommendation. If you have any questions, don't hesitate to get in touch with us.

August 18, 2023

Sent my wife home in tears after spending 8 hours for a windshield and oil change and they 'forgot to do the oil change. Told "Just come back another day" after taking the day off work and neither of us ca More

by Bob A
Recommend Dealer
No
Employees Worked With
Mark Ting
Aug 22, 2023 -

Destination Honda Burnaby responded

Hi Bob. We're sorry to hear about your experience and would like an opportunity to investigate. Please email us at dhbcustomercare@destinationauto.ca

August 18, 2023

Excellent treatment from Ronald Bondame in the service department- timely responses/ fairly quick service. Always happy with the work done. More

by NHISAOKA
Recommend Dealer
Yes
Employees Worked With
Ronald Bondame
Aug 21, 2023 -

Destination Honda Burnaby responded

Thanks for the kind words! Robert will be pleased to see you mentioned him here.

August 08, 2023

Very sleazy sales guy (Wayne). I do not trust him. When you go to financing, they will try to upsell you on every single thing possible even if you don't need things. Understand th More

by Pan Cheung
Recommend Dealer
No
Employees Worked With
Wayne
Aug 08, 2023 -

Destination Honda Burnaby responded

Hello. We're sorry to hear about your experience and would like to investigate. Please send your comments to our management at dhbcustomercare@destinationuto.ca

July 01, 2023

Ken Chan did a good job. I recently purchased a 2023 Honda CR-V Hybrid from Honda Destination Burnaby and I must say the experience is exceeded all my expectation. He well s More

by edwin Lau
Recommend Dealer
Yes
Employees Worked With
Ken Chan
Jul 04, 2023 -

Destination Honda Burnaby responded

Thanks for your kind words Edwin! We appreciate your review and hope you're enjoying the CR-V Hybrid!

June 29, 2023

Maurice, Good job . Thank for your excellent service .Hope to See u again next time . Alan Chu More

by alanccchu
Recommend Dealer
Yes
Employees Worked With
Wayne Ho
Jun 29, 2023 -

Destination Honda Burnaby responded

Thanks for leaving us a review Alan. We appreciate the kind words and look forward to seeing you again!

June 26, 2023

I recently had the pleasure of purchasing a car from Honda Destination Burnaby, and I must say it was an experience that exceeded all my expectations. From the moment I stepped into the dealership to th More

by poriyamoshfeq
Recommend Dealer
Yes
Employees Worked With
Reza Omidi, Mark Ting
Jun 26, 2023 -

Destination Honda Burnaby responded

We're absolutely delighted to hear about you experience with us! Our team takes immense pride in providing personalized and exceptional service to our valued customers. We want to extend a heartfelt thank you for choosing us and for acknowledging the efforts of Reza. We can't wait to serve you again in the future and until then, happy driving!

June 11, 2023

I ordered a 2023 Honda Civic Touring through Reza Omidi. He was awesome to work with and helped me come up with a good payment plan, and he was completely honest about any fees and taxes I would be paying. More

by Harleen
Recommend Dealer
Yes
Employees Worked With
Reza Omidi
Jun 12, 2023 -

Destination Honda Burnaby responded

Thank you, Harleen, for sharing your experience! We're delighted to hear that Reza provided you with excellent service while assisting you with your order for the new Civic. We strive to be transparent and ensure our customers have a smooth and hassle-free experience. Although you weren't able to proceed with the order, we appreciate your recommendation and we'll be here to assist you with any future purchases. Feel free to reach out if you need any further assistance.

June 09, 2023

Service advised we had to spend $4000 to re-build engine, was resolved with thermostat! More

by iancrook
Recommend Dealer
No
Employees Worked With
Unknown
Jun 12, 2023 -

Destination Honda Burnaby responded

We'd like to look into this. Please send any further comments to dhbcustomercare@destinationauto.ca .

Jun 14, 2023 -

iancrook responded

We brought vehicle in for evaluation due to coolant odor and loss of fluid. We were informed that we had a cracked block and was going to be $2700 labor only, plus parts to resolve. Another mechanic discovered that the thermostat was blocked leading to overheating (he could find no evidence of cracked block). We removed thermostat and replaced fluids and has been running perfect since. If we had not sought second opinion you would have charged us $4000+ for un-needed repairs!

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