Destination Honda Burnaby

Without a doubt the BEST experience we have ever had purchasing a vehicle! My husband and I recently purchased a Honda Passport from Destination Honda (this past month) and I would highly recommend to purchasing a vehicle! My husband and I recently purchased a Honda Passport from Destination Honda (this past month) and I would highly recommend to anyone looking for a new Honda (or vehicle) to visit them. From the moment we arrived to view the car we had seen on-line their reception was prompt and connected us with Andy Zhao (sales) who helped us with a friendly, professional approach.. asking us about our needs, answered our questions and gave us advise/suggestions. We felt he valued us as customers, did not use high pressure and this (along with loving the vehicle we selected) made us not only want to purchase but have an ongoing relationship with Destination Honda. Andy was terrific - and a pleasure to do business with. The supporting staff - Sandra/Jeremy (financial managers) who helped with all the final paperwork - were also friendly, professional and very efficient. They also embraced that "relationship" mindset and we left feeling great about our buying decision. I am sure there are others that supported the deal that we didn't meet - but overall it was a wonderful experience. The staff and management care about their clients and strive to give optimal service. Look forward to a continued service relationship with Destination Honda. :) More

Great sales experience! ! Ron Poor could not have been more helpful!! I highly recommend Ron and the dealership!! Bought my new 2016 CRV!! ! Ron Poor could not have been more helpful!! I highly recommend Ron and the dealership!! Bought my new 2016 CRV!! More

Great sales and service experiences over the years. I have purchased a few vehicles and always return for great service. One minor hiccup/misunderstanding recently but Brian Calbury addressed this imme I have purchased a few vehicles and always return for great service. One minor hiccup/misunderstanding recently but Brian Calbury addressed this immediately and with full satisfaction. Great to see staff take customer experience so seriously More

A very positive experience with Jack and Jeremy. when I purchased my Toyota Rav4 Hybrid . when I purchased my Toyota Rav4 Hybrid . More

I recommend Destination Honda in Burnaby, great service, awesome staff. I service my vehicle there, they are reliable, friendly, my vehicle always comes back washed and vacuumed. Thanks awesome staff. I service my vehicle there, they are reliable, friendly, my vehicle always comes back washed and vacuumed. Thanks More

Recently had service here. Brandon has made this experience both an efficient and pleasant one. He explained what needs to be done clearly both the phone and messages with pho Brandon has made this experience both an efficient and pleasant one. He explained what needs to be done clearly both the phone and messages with photos. His explanations are clear and I am able to make well informed decision based on it. It’s a pricey maintenance, but that’s not his fault. 😂 Uber came pick up drop off quickly… no time wasted. Thank you Brandon for your help. More

Jason helped us purchase a Camry recently and was phenomenal!!! He went above and beyond every step of the way and was incredibly easy to deal with. We were impressed by his knowledge and kindness an phenomenal!!! He went above and beyond every step of the way and was incredibly easy to deal with. We were impressed by his knowledge and kindness and would recommend him to anyone. More

Excellent treatment from Ronald Bondame in the service department- timely responses/ fairly quick service. Always happy with the work done. department- timely responses/ fairly quick service. Always happy with the work done. More

Sent my wife home in tears after spending 8 hours for a windshield and oil change and they 'forgot to do the oil change. Told "Just come back another day" after taking the day off work and neither of us ca windshield and oil change and they 'forgot to do the oil change. Told "Just come back another day" after taking the day off work and neither of us can afford that extra time to come back. Total disregard for a customer's time. A windshield is a 2-3 hour job, not 8 hours and not completing the service and the "oh well" attitude is unacceptable. Also over $2000 for a windshield is beyond belief. I hope ICBC picks this up as it's over the top. More

Very sleazy sales guy (Wayne). I do not trust him. When you go to financing, they will try to upsell you on every single thing possible even if you don't need things. Understand th I do not trust him. When you go to financing, they will try to upsell you on every single thing possible even if you don't need things. Understand that this is 2023 and companies are trying to make money because everything is expensive but I would have appreciated an honest and truthful approach. Should have had a lower expectations... More