Destination Honda Burnaby

I recently had the pleasure of purchasing a car from Honda Destination Burnaby, and I must say it was an experience that exceeded all my expectations. From the moment I stepped into the dealership to th Honda Destination Burnaby, and I must say it was an experience that exceeded all my expectations. From the moment I stepped into the dealership to the day I drove off the lot, every aspect of my car-buying journey was handled with professionalism, transparency, and a commitment to customer satisfaction. I have special thanks to Mr. Reza Omidi. He is the knowledgeable dealership and salesperson that guided me through the selection process, He was genuinely interested in helping me find the perfect vehicle. He patiently answered all my questions, listened to my requirements, and provided valuable insights that made my decision-making process a breeze. During the negotiation phase, the transparency exhibited by the Reza was remarkable. He provided me with a fair price right from the start, eliminating any need for haggling or guesswork he patiently explained every detail, ensuring I fully understood the terms and conditions before proceeding. The delivery process was flawless. On the day of pick-up, my car was impeccably clean, both inside and out. Reza even took the time to walk me through the car's features, making sure I felt comfortable and familiar with all the functionalities. It was evident that customer satisfaction was his top priority. Reza followed up with me shortly after my purchase to ensure that I was satisfied with my new vehicle. It's this level of care and commitment that distinguishes them from other dealerships I have encountered in the past. Overall, my experience with Destination Honda Burnaby was nothing short of outstanding. From the friendly and knowledgeable staff to the transparent pricing and exceptional after-sales service, every aspect of my purchase was handled with utmost professionalism. I wholeheartedly recommend Mr Reza Omidi to anyone in search of a reliable, customer-centric salesperson that truly goes the extra mile. More

I ordered a 2023 Honda Civic Touring through Reza Omidi. He was awesome to work with and helped me come up with a good payment plan, and he was completely honest about any fees and taxes I would be paying. He was awesome to work with and helped me come up with a good payment plan, and he was completely honest about any fees and taxes I would be paying. I wasn't able to follow through with my order, but Reza made the whole process easy and he always made sure to keep me up to date with any changes to my order. 10/10 would recommend him for future purchases. More

Service advised we had to spend $4000 to re-build engine, was resolved with thermostat! was resolved with thermostat! More

I have to say this was probably the worst dealership experience I encountered. The vehicle was not repaired as agreed on pick up day. In mater of fact the salesperson assured the chips on the windshield experience I encountered. The vehicle was not repaired as agreed on pick up day. In mater of fact the salesperson assured the chips on the windshield were repaired until I checked (no rocket science just visual inspection and my finger feeling the surface). It was clear that they were not repaired… The excuse I got was that he was “not a glass expert”. And then I get an inspection report stating that all four tires are new when in fact only two were new. I understand people make mistake but BUYER’s BEWARE! More

I took my wife's 2011 Honda CRV LX for a recall work and was pleasantly surprised to get a top notch work done on it. Because of the length of the work involved I was ferried back and fro to my home . Danny was pleasantly surprised to get a top notch work done on it. Because of the length of the work involved I was ferried back and fro to my home . Danny Lim and Brandon team did an exceptional job . When it came time for me to pick up the CRV , I was very impressed with the wonderful car wash both exterior and interior done on it . Such wonderful service doesn't go unnoticed ! And not a penny out of pocket ! I highly recommend this Dealership service department for your repair needs whatever it may be . Thank you very much as you exceeded my expectation ! More

From the start of my appointment to the frustrating finish. Miscommunication within their own staff. Danny Sr Agent was dismissive and rude, Inability to diagnose car issues when there is no code is f finish. Miscommunication within their own staff. Danny Sr Agent was dismissive and rude, Inability to diagnose car issues when there is no code is found. They had my car from 1:30 to 6pm closing & $400 later my cars issue was still not fixed. Be warned If your car issue does not fit within one of their maintenance packages, it will short circuits there ability to diagnose problems with one of their own cars models. More

Am a longtime service department customer and really appreciated the loyalty perk when I had my winter tires swapped out on May 9th. As always, Ronald was friendly and efficient. appreciated the loyalty perk when I had my winter tires swapped out on May 9th. As always, Ronald was friendly and efficient. More

wayne chau is a hard working guy. I m so happy with my honda crv. Thanks. I m so happy with my honda crv. Thanks. More

I brought my car for an oil change. Their staff are kind & friendly. Eventhough there was a long queue I didn't wait long, their staff worked quickly. Their staff are kind & friendly. Eventhough there was a long queue I didn't wait long, their staff worked quickly. More

Brandon was Excellent, knowledgable, very friendly and told me in advance what he was working on. told me in advance what he was working on. More