47 British Columbia Chrysler Dealers

10 years dealing with this beautiful dealership! - J

10 years dealing with this beautiful dealership! And last week's visit it was very pleasant starting with Barbara! And finishing with Jim! Jim did an amazing job with my car with his beautiful customer service and professionalism

I have been buying my trucks from Rivershore Ram for the - trevoralfa

I have been buying my trucks from Rivershore Ram for the past 15 years. They have provided nothing but top quality service, Scotty Mac has been exceptional in his service as a sales rep and I can always count on the service department and Scotty for great after purchase service. Trevor Smith

Worse customer service ever once you purchase you are on - Cindycasselman64

Worse customer service ever once you purchase you are on your own ,everything that goes wrong is ware and tear they say you bought a used van your on your own the manager is the worse I have ever experienced.stay away

Able to get my truck looked at for issues and covered - Colby.johnson1163

Able to get my truck looked at for issues and covered under warranty so far seems to be working like normal

Hourly service rate absurdly expensive. - Dan Wiebe

Hourly service rate absurdly expensive. $250/hr ! Criminal really….. and them constantly communicating with me offering me a cash or trade value on my vehicle that is less than what I owe on it really irritates me.

The sales team at Go Dodge Surrey was extremely friendly, - mikebolin583

The sales team at Go Dodge Surrey was extremely friendly, knowledgeable and helpful. Just bought my third vehicle from them in 8 years. Would proudly recommend them as your go to team for your next vehicle purchase.

Great service everything ready when arrived . - Allan

Great service everything ready when arrived ..used vehicle was immaculate sales agent spent time showing me the vehicle and even pared my phone ..would definitely purchase from them again

HI, KABIN KHADGI was very honest and knowledgeable. - dannyportelance581

HI, KABIN KHADGI was very honest and knowledgeable. THANK YOU again. DAN.I would buy from this dealership again.

I purchased a 2020 Ford Explorer from Go Richmond - daileenfalk

I purchased a 2020 Ford Explorer from Go Richmond Chrysler on May 30. Less than 24 hours after driving off the lot, the check engine light came on. Diagnostic testing later confirmed that the same fault codes—related to the EVAP system and transmission—had already appeared on May 23 and May 27, before the sale. Just 20 days into ownership, the vehicle completely broke down. It now requires a full transmission replacement due to burnt transmission fluid. I’ve already had to pay out of pocket for diagnostics, towing, and alternate transportation—all within three weeks of buying the vehicle. To make matters worse, I was only told after the sale that the engine had previously been replaced—a major repair that was never disclosed to me beforehand. That’s a serious omission that impacts the vehicle’s value, reliability, and future resale. While the dealership has communicated with me, they refuse to reverse the deal. Instead, they’ve told me to go through the extended warranty to cover the transmission. That leaves me stuck with a vehicle that now has two major repair histories—an engine replacement and a soon-to-be transmission replacement—which I’ll be forced to disclose if I ever try to resell. This has been an incredibly frustrating and costly experience. I expected honesty and accountability from a dealership, but what I got was a vehicle with known pre-sale issues, undisclosed major repairs, and no real support. I would absolutely not recommend Go Richmond Chrysler.

After already dealing with paint defects, taillight - navjot

After already dealing with paint defects, taillight issues, and weeks without my brand-new 2025 Dodge Durango GT Plus, I returned for a headlight issue. I waited over 4 hours, only to be told the dealership would replace my headlight by taking one from another Durango in their showroom instead of ordering a proper new OEM part. When I asked for clarification, the General Manager, Alicia Lino, actually shouted at me, saying: “You didn’t buy a Lamborghini. This is the last thing I’m doing for you. Go sit and wait in service.” This is the kind of treatment I received after buying a brand-new vehicle. Completely unprofessional, disrespectful, and unacceptable. Not only have I been left without my Durango for weeks, ignored by staff, and promised compensation ($500) that was never honored — now I am being openly disrespected by the dealership’s General Manager. If you are considering buying from this dealership, be very cautious. Their after-sales service is poor, communication is almost non-existent, and customer respect is clearly lacking.

I had the opportunity today to go through a vehicle at - pvamshireddy1998

I had the opportunity today to go through a vehicle at Duncan dodge. Just a feedback who ever buying the 2017 honda civic, check thoroughly the engine, rust down the car and alignment before you offer your price. Unfortunately, Duncan became like a metropolitan city for dealer and sales manager, charging more prices compared to mainland

I can’t tell you how JC Joe Josh and Ben went out of - Nunya

I can’t tell you how JC Joe Josh and Ben went out of their way to give us the best customer service. I highly recommend this dealership. My family have never been disappointed by this dealership from purchasing our vehicles here and the continuous service from the service department warranty and any questions you ask they will go above and beyond to please their customers..

The service department is by far the worst service I’ve - Heathnick94

The service department is by far the worst service I’ve ever experienced. Over the years, I’ve used Comox Valley Dodge as a last resort because there were ALWAYS complications to appointments. The service staff were disorganized and often rude. On multiple occasions, appointments were mishandled because parts were forgotten or not ordered on time, causing unnecessary delays. I was also charged for work that hadn’t been done. Overall, the communication and professionalism here were extremely poor. Save yourself the frustration and take your business elsewhere.

Exceptional service from the parts and service - Terri Biln

Exceptional service from the parts and service department! The staff were incredibly friendly, helpful and welcoming-truly made us feel like family. Highly recommend this dealership for their outstanding customer service!

My journey with this dealership started almost 1 year ago - cindy

My journey with this dealership started almost 1 year ago and to date, I still do not have resolution to my request. The management team turns over at this dealership faster than the speed of light. I have now dealt with/spoken with 4 different managers including the director of sales to absolutely no avail. What was promised by the initial sales manager, who was all of a sudden gone 3 weeks after the purchase of my vehicle, now was not to be honoured even though I had text messages and pictures to prove everything. It was even documented on the service report from a separate issue that also had slipped by them. I was a repeat and loyal customer however I would definitely NOT recommended dealing with this dealership anymore.

I have prob bought 30 new or used vehicles in my life and - Chuck

I have prob bought 30 new or used vehicles in my life and I would have to say I will buy from them again . I was extremely pleased with my sales consultant Kevin he was very helpful and always made me feel like he appreciated my business . I’m would recommend white rock to anyone looking to purchase a vehicle . I can’t say enough about how well I was looked after . Honesty and transparency and a huge amount of patience that’s Kevin . Please keep making people happy that’s what it’s all about . Thanks so much for making my purchase a pleasure .

tried to buy used ford ranger from and was treated very - pissed off customer

tried to buy used ford ranger from and was treated very poorly. the first interaction they refused to negotiate and the sales manager treated me poorly. they reached out to me to see if i was still interested and i made the mistake of repling. in turn i was given a price and had to reach out to get a response about the final price and the the inspection . when they finally responded the price had changed and i was told to bad that was the best they could do after raising the price 900. from what they texted me earlier. I would never recommend this dealership to anybody because of the lack of professionalism and lying that has taken place

Service Dept- great service as always from Murray / - Lynne - Sahara

Service Dept- great service as always from Murray / Brenda / Kelsey. Issue with my 2017 Wrangler Sahara (lights & wipers). I recommend these wonderful service team! Thanks, Lynne

BEWARE! - francismoises25

BEWARE!! please, do not buy a vehicle from these people, I bought a car with over $20.000 in damages and no one of them told me about it. The car was overpriced and I was misled by those people. They tricked me into buying a warranty that did not cover anything. My heater stopped working 3 months after I bought the vehicle and it took weeks to get someone to answer my phone calls. After they finally responded, they told me the warranty would not cover this and to try the brand's dealership to get it fixed. Rudy was very unprofessional and did not advise me the car had more damage to it than the car was worth when I purchased it and it was also from out of province. I feel very disappointed and devasted now as I am trying to upgrade to a newer car and sell the old one to find out it has so much previous damage from carfax. Please do not do business with these people as they can not be trusted and do not deserve anyone else hard earned money.

I do not enjoy car shopping or dealing with dealerships - Amber Love

I do not enjoy car shopping or dealing with dealerships of any kind .. Both Matt Rothery and GM Matt made leasing my vehicle quite painless and enjoyable.. they have restored my faith and trust and in dealerships… I would definitely recommend them both and look forward to working with them in the future.

We got oil changed but they charged us $939. - mikemeneses

We got oil changed but they charged us $939.65 and this is our first time that they charged us like that amount and 628.52 labour seriously!! Just to oil change 😭 i will never comeback with this location!

Deals written on scraps of paper with ambiguous meaning, - hacoah

Deals written on scraps of paper with ambiguous meaning, agreements made and not honored, and the most abusive after-sale pressure to buy a warranty I have ever encountered. I was kept for 3 and a half hours in a small, hot room, seated next to a roaring ventilator while they offered one deal after another and refused to settle the final documents so I could get my vehicle and get the xxxx out of there. Finally, to get them off my back, I called my mechanic who said get the best warranty version because otherwise very little is covered. Salesman said okay here is the best. Turned out, 11 months later, leaky radiator not covered. Warranty is not the best on offer. Dealer response. Too bad. Not our concern. Basically, you signed it, sucker.

Sold me a lemon and said they’d make it right, but no - hm

Sold me a lemon and said they’d make it right, but no follow through.

Easily the worst service I've ever had. - DuaneElverum

Easily the worst service I've ever had. STAY AWAY from Kenny, Frank and Riki in the service department. I had an estimate to repair a seized front left brake caliper and brake inspection on a 2000 Dodge Ram 3500. I immediately noticed that the brakes performed very poorly - far worse than the day I brought them in: the brake pedal travelled almost to the floor and would not stop the vehicle without unusually heavy pressure, even at slow speeds. Additionally, the parking brake would not hold the vehicle in place, even on the slightest grade. Lastly, the door frame paint of the vehicle and the velour interior was stained with greasy hand prints. They agreed to have another look, and kept the vehicle for another few days. When I picked up the vehicle for the second time, the brakes still performed very poorly, and the parking brake would still not hold the vehicle in place, even at the slightest grade. I came in with three working brakes and a front seized caliper and was left with brakes that don't work properly and a parking brake that won't hold. How is a vehicle WORSE after Kenny works on it?

I want to say I just had a an amazing experience with - babych8

I want to say I just had a an amazing experience with Kelowna Chrysler, I was on my way to Kelowna from Calgary and I had a message on my truck that I needed to get to a dealer asap for a DEF service I called Kelowna Chrysler 2:00pm and a Friday afternoon and they were able to get my in and get a Knock Sensor shipped in and had me back on the road the next day. Top notch service. Kudos to Steve and Monty, you guys are so professional and very concerned about getting me back on the road!!

Set up appointment for service due to engine light which - bluesproperties

Set up appointment for service due to engine light which came on. Also mentioned that there was a gas cap light on as well, but that was not our priority, the engine light was. Dodge Cranbrook took our 2013 RAM 1500 in, told us that diagnostic fee of $175 + tax will also apply to any repair the truck might need. After 1.5 hrs we were called and told that a faulty switch was the culprit and that total price, including the switch and taxes came in just under $400.00. When we payed the bill and subsequently turned the truck on, the engine light was fully lit up on the dash as it was prior to our appointment. The gas cap light was off. When we immediately return to the service department to ask why the actual issue we brought in the truck for was not fixed, we were told that each light requires new diagnostic charge and that, if we wish to address this second light, we have to have another appointment (we travel 29km one way to get to this dealer) and pay another diagnostic fee. No applogies were given. We had multiple dash lights on in the past and the dealership on Vancouver Island, we usually deal with, always charged only one diagnostic fee to diagnose all issues associated with all the lights. The total charge for this second repair was $1200.00 and did include another diagnostic fee of $179.00. Although the Service Manager was very polite and patient and so was the curtesy car driver, same can not be said for the front desk clerk who assisted us on intake.

I just have to say, I was blown away with the service. - THNB

I just have to say, I was blown away with the service. Beau is best in his class and hands down, the best sales associate I have ever come across in any situation. He was so knowledgeable and patient, honestly went over and above. He spent over an hour going over the vehicle with me prior to a test drive and then again prior to picking up the vehicle. I was drawn to the dealership because it is local, family owned, and I had previously bought a vehicle there. But Beau and Namika won me over, I would honestly pay more to buy a vehicle from them than anywhere else. Thank you both for such a positive experience.

I have nothing but praise for Carter GM . - Mc34596

I have nothing but praise for Carter GM . Michael Charles . Enjoying our 2019 Dodge Charger .

Dealt with Bruce Townsend. - buba19

Dealt with Bruce Townsend. Very personable. Not pushy. Got the price I wanted. Very satisfied. Thanks Bruce.

I had a leak in my coolant system. - Yollup

I had a leak in my coolant system. I was told it was my upper radiator hose. Then it was both hoses. OK.. Then came the bill.....$249 bucks for the parts and pver $500 for the labor. OUTRAGEIOUS! $1000 to change a couple of hoses!!??..Stay away from these crooks...