7 Alberta Subaru Dealers

The dealership was very respectful to me. - Ann P.

The dealership was very respectful to me. Salesperson Fin was very helpful and friendly . All staff was helpful and asking if l needed anything else

Would strongly recommend Adam Choi for his knowledge of - Betty Ann

Would strongly recommend Adam Choi for his knowledge of the vehicles and his pleasant, professional manner in dealing with the sale of our new vehicle. Top notch salesman a definite 10. Thanks Adam.

We recently purchased a used truck from Rally Subaru and - ksliwkanich

We recently purchased a used truck from Rally Subaru and can't say enough good things about our treatment throughout the process. When we made an online inquiry, it was responded to promptly by both a sales person and the sales manager. When we arrived late to our appointment, Kabir the sales person was with another client so the sales manager, Rami took us out to the truck that had been set up for us to take out for a test drive so we didn't have to wait for Kabir to be freed up. The conversations about the pros/cons of the vehicle and comparison to other vehicles we were looking at were helpful, not pressure laden. When we initiated a negotiation of price, we were treated fairly without feeling anxious until we reached an agreed upon price. Kabir and Rami worked on some flexible solutions to bring the cost down closer to what we wanted to spend on this vehicle. Even at the last minute when picking up the vehicle, additional concessions and additional services (thanks Jordan the finance person) were offered to make the purchase feel "just right" for us. Overall, the experience was actually pleasant, not stressful as other past purchases at other dealerships had been. What a difference being at Rally Subaru compared to other places we went to test drive for this purchase! We would certainly go back for the right vehicle if we need again and would recommend this dealership to anyone. From our first contact to our last, we were treated kindly and fairly. The staff are friendly and knowledgable. They were patient with our questions and concerns and helped us make a positive decision for our driving needs. Thanks Kabir, Jordan and Rami.

We have dealt with Calgary Subaru for the last 4 - dhiebert

We have dealt with Calgary Subaru for the last 4 Forrester and have had nothing but great service. Giovani and Ben handled the sale very good and Amanda was a charm to work with on the paper work. Will definitely be back when I need another car

I have been going to this dealership for 30+ years. - Dave

I have been going to this dealership for 30+ years. I'm still driving the car I bought there 23 years ago with 485+K and they've done all the major servicing. The engine and transmission are still in good shape. When it comes to service and reliability, that record speaks for both the quality of the dealership's service department from 1990 to about 2022 and the vehicle. Five stars for that. 26 October 2024: In my opinion, the mechanics there are competent, but I have no respect for the current sales department management and don't think much of the current service department front end staff, some of whom seem to think the customer is now responsible for ordering their own parts. My partner was interested in purchasing a new Subaru. We thought things were going well; we test drove the models we were interested in, took the time to compare the specs, got an initial estimate of the vehicle's cost, made an appointment for a trade-in appraisal and returned the day after the appraisal. First warning: the sales department failed to communicate with the service department and the 9:00 appointment I made for the vehicle appraisal was basically cancelled, to be replaced with an estimate of the amount we "might" get and the promise that this wouldn't happen again. It was pretty much unnecessary because they have 15 years of service records on that vehicle and a walkaround and a drive through the parking lot should have sufficed, but whatever. My time is unimportant, apparently. We were in the middle of negotiations with a salesperson who had to seek an answer for almost every question we had from either the finance manager or the sales manager. We were actually going to make a purchase and went out to take a final look at the one available car. We were not sure on one issue, and that was the colour of the car. Not a big deal, except that when you're spending $50K on a new car, you can surely get what you want. Our alternatives were, apparently, take this one or wait months, and we've seen from other one-star reviews that their promises of delivery five months in the future can evaporate. All we took was 15 minutes to have that conversation and were ready to buy. When we returned, the salesperson told us it had just been sold. We feel for her, as she did do her best to get us the information we needed. She lost a sale due to the unfair and dishonourable conduct of her sales and finance managers when they made the conscious decision not to notify us that there was someone else in the dealership interested in the same vehicle. One wouldn't look at me when I confronted them in the sales office, and the other said "Well, you told us you didn't like the colour, so what are we supposed to do?" Buddy, you knew what you were supposed to do; you were at the salesperson's desk when we asked for a few minutes and you said to go ahead, and you knew at the time that another deal was in process, of course. We surely had earned at least that level of respect because of our definite overall interest in the vehicle and the fact that we had done in excess of $150K sales and service business over the years. But thanks, Eric and Philip, you helped us dodge a bullet as post-sales service and trade-in valuation seems to be an issue identified by other reviewers on Google Reviews. It'll be a long cold winter if you were actually truthful in saying your next delivery is five months out and all you have is overpriced trade-ins.

I live in Edmonton and just bought a new 2024 Forester - Elwoody

I live in Edmonton and just bought a new 2024 Forester Sport from Subaru of Lethbridge. I wasn't overly impressed with the local dealerships here in Edmonton so, after checking out other Alberta dealerships, I had read good things about this dealership and I have no issues about driving a fair distance for a decent deal and good customer service. Kirk was the salesman who ensured it was a no nonsense deal. We agreed on the OTD price over the phone, it was very close to Subaru Canada's MSRP, paid cash. There was no pressure or attempts at pricey add-ons and he made it clear over the phone that would not happen. A very decent guy in person and ditto with Connor Cox. I highly recommend Subaru of Lethbridge.