We recently purchased a used truck from Rally Subaru and - ksliwkanich
We recently purchased a used truck from Rally Subaru and can't say enough good things about our treatment throughout the process. When we made an online inquiry, it was responded to promptly by both a sales person and the sales manager. When we arrived late to our appointment, Kabir the sales person was with another client so the sales manager, Rami took us out to the truck that had been set up for us to take out for a test drive so we didn't have to wait for Kabir to be freed up. The conversations about the pros/cons of the vehicle and comparison to other vehicles we were looking at were helpful, not pressure laden. When we initiated a negotiation of price, we were treated fairly without feeling anxious until we reached an agreed upon price. Kabir and Rami worked on some flexible solutions to bring the cost down closer to what we wanted to spend on this vehicle. Even at the last minute when picking up the vehicle, additional concessions and additional services (thanks Jordan the finance person) were offered to make the purchase feel "just right" for us. Overall, the experience was actually pleasant, not stressful as other past purchases at other dealerships had been. What a difference being at Rally Subaru compared to other places we went to test drive for this purchase! We would certainly go back for the right vehicle if we need again and would recommend this dealership to anyone. From our first contact to our last, we were treated kindly and fairly. The staff are friendly and knowledgable. They were patient with our questions and concerns and helped us make a positive decision for our driving needs. Thanks Kabir, Jordan and Rami.
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