17 Alberta Recreational Vehicles Dealers

Anytime I need my truck serviced I’ll only book and deal - Frankburger

Anytime I need my truck serviced I’ll only book and deal with Brittany. She’s always on top of things, courteous, knowledgeable, and over all the best to deal with. Top notch service every time. Best advisor I’ve dealt with.

Great selection and inventory, but the customer service - TC

Great selection and inventory, but the customer service experience was disappointing. I reached out about a trailer I was interested in because it was at a good price point. Throughout the process, I ended up dealing with three different people from the Leduc dealership, which made the communication confusing. I asked about this and was told they were just helping each other out, but I still found it difficult to get clear, consistent answers when being passed between multiple people. The trailer I was interested in had been listed for about $2,000 less a couple of weeks earlier, so I wanted to discuss the pricing. Instead of addressing that directly, I was sent a link to a similar trailer that was actually more expensive than the one I was considering, which only added to the confusion. The in-person viewing was also underwhelming. The staff showing the trailer were polite, but they did not seem very engaged or prepared to discuss the sale in much detail. I was not asking for much in terms of negotiation; I mainly wanted to discuss whether a battery could be included with the trailer. The most disappointing part of the experience was meeting with the manager. The conversation did not start off well, and they seemed annoyed by reasonable questions about pricing. Overall, the interaction felt dismissive and made the buying process more uncomfortable than it needed to be. All in all, the dealership has a strong selection, but based on my experience, the customer service and management approach need improvement.

I was asked to buy a camper to provide my own - medicinelakeranch

I was asked to buy a camper to provide my own accommodations at work. I was refered to salesman Shawn Dempsey but a good friend of mine. I looked at the online inventory picked a beautiful trailer and applied. I was approved quickly and started paying for my trailer before I even seen it. Big mistake trusting him and the photos online. I went to go get my camper there, and there was no walk through no instructions I was basically told to get the trailer off the lot by 5 or they would lock the gates. I pulled it off the lot and parked it at the truck stop across the road. When I returned the jack wouldn't work to get it back on my truck after running other errands. Once I had fully set up the camper I was disappointed to find -severe water damage to all the floors as well as some walls. -missing blinds -missing cover for water pump -the back bunk for kids was broken -they provided the wrong power cord for my unit -the oven doesn't work. Very disappointed as the photos in the ad showed no damage and I'm assuming that the damage was why they rushed me out of the yard and didn't do a walk thru. Then after calling them they promised to fix everything. So after I was finished that hitch at work I brought the camper home and on a sketchy corner the trailer decided to lose a wheel. Causing a huge safety hazard to me and everyone else on the road. When I called Shawn about it he told me to get it fixed and he would cover the cost. Getting a roadside call was not cheap and I had to go to Ukraine on a missions trip, so I also had to pay someone to haul my trailer to them. After my 3 week trip I got back to them to tell me my camper is still not ready. So a week after I returned the camper is finally ready. They replaced -the jack. -the water pump cover And gave me a new set of matching rims with mismatched tires, the lug nuts are not even the same size on all 4 which really makes it annoying. When I went to go get my camper I had arranged the day before, then confirmed the day of before driving 3 hours to go get it. Upon arrival Proceeded to tell me that I would not be able to pick up my camper as there was no one to drive the tractor. When I started yelling and swearing then the parts lady ran to the back to see what she could do. Then she returned and said 10 minutes. Then I had to back in to the shop to get my camper. No walk thru like promised. But while we were hooking up the unit the shop guy told me to my face that he can drive the tractor but he was just feeling lazy, but he would do it for the parts lady instead. I'm pretty blown away by the unprofessional attitude and the blatancy towards a customer. I really expected more from a professional dealership, oh and Shawn Dempsey has yet to reimburse me for towing, parts and service as he promised me he would, he also berated my friend who refered me to him because he sold me a junk product and I'm holding him accountable. I've refered 2 other people since to other dealerships through my friend. Also there is a water leak in the lines that I need to get fixed. I've asked about replacing the whole unit as this one is obviously sub par but they fail to communicate with me at all about this.

Y'all should have stuck with the horse trailer bracket. - boodt5

Y'all should have stuck with the horse trailer bracket. Your service sucks and you won't honour extended warranty.(or your staff are too lazy to contact the warranty people)

We recently purchased a rv from you,the sales - randkat9

We recently purchased a rv from you,the sales staff’(Amanda)provided excellent service looking after all our needs, also to the service department (Michelle and Scott” who also looked after some minor but essential repairs. We recommend these people and this facility to anyone wanting to purchase or repair a new or used Rv, Thank you Randy and Kathy

Made the experience of purchasing q new unit easier than - sergitosgang

Made the experience of purchasing q new unit easier than we ever expected. Scott the salesman, was knowledgeable, easy to talk to and even funny. That put all our concerns to rest. answer all our questions and guided us through the whole process all the way from purchasing to driving away with our brand new trailer. We definitely recommend these people to anyone thinking of purchasing an RV or a camping trailer big or small. The know their stuff!

Warranty work - Lilcabg

Danielle in the service department is absolutely the best, she took care of all my needs, listened to what I had to say. She brought Dave out of the back so I could explain the radio problems in detail. We bought our coach state side, and Entegra recommended Uncle Ben's to take care of our warranty needs. Dave us an excellent tech. Thank you, above and beyond.

They sent in the loan app into TD Financial without me - larry

They sent in the loan app into TD Financial without me seeing what they entered. Turns out the reason was they put my monthly income at $4850, when it is $2244. The monthly payments came to $225 I said no and, the boss said he would kick back $75 per payment for the first year. He still hasn't paid up. I filed complains with AMVIC and the Edmonton Policce.

website - website

A friend asked me about a used vehicle at this dealership. I went to the website and chose used vehicles all, they don't have any!!! Clicked on staff, a line came up to click on one of the staff below, there were none. So no used vehicles and no staff to talk to. Great way to run a dealership.

Please DO NOT BUY ANYTHING FROM RANGELAND RV. - MW

Please DO NOT BUY ANYTHING FROM RANGELAND RV. THEY ARE A VERY DISHONEST COMPANY. My wife and I purchased a brand new camper Aug of 2020 and have still not been able to use it. First issue: They didn't inspect the propane lines. The furnace leaked propane into our camper, so the furnace needed to be replaced after the first time we took it out. Second issue: The roof was leaking through the light fixtures in the bathroom. They had to fix this. Third issue: The water tank was cracked. So they replaced it with a used rusty water tank. Fourth issue: Water was leaking into the camper from everywhere. They charged us $1200 to fix this and smashed the frame of our door in with a hammer. As a result, the screen door can't latch shut anymore. There's damage to the door's frame. The calking they put on is globed all over our camper. So please go somewhere else, this company is very dishonest, and there are so many reputable RV dealerships in the Calgary area. I'd hate to see anyone go through what we have gone through with Rangeland.

Customer service is a lost art...we took a trailer to... - rvuser

Customer service is a lost art...we took a trailer to this place in early April for warranty work (cracked linoleum). It was promised to be ready in a week. More than four weeks later, no trailer. We called them and they said they had just received the approval from the manufacturer to fix the flooring (of course, it just happened right before we called...a month after dropping it off). Then, they tell us it will be ready for the May long weekend (week five). The day before the long weekend, they call to say they haven't started because they've been busy, but they will gladly duct tape the floor so we can use the trailer and return it the following Tuesday (after long weekend). We pick it up and surprise...no duct taped floor. Return the trailer on Tuesday to be fixed Wednesday for Thursday pickup (another weekend trip starting Friday morning). On Thursday afternoon, we call and they say it will be ready for Friday morning at 8am when they open. Get there Friday morning, and they say it will be done for noon...ruining our plans to get to our destination (which is a very long drive) on Friday. We confront them on this poor customer service only to be ganged up on by many workers upon the simple mention of their lack of communication. I get very annoyed when they say that "we're doing you a favour fixing it because we might not get paid by the manufacturer." They are obviously running a charitable RV dealership. Anyway, I ask them to charge me the full amount that they'll be out so we can get our trailer the hell out of there and never do business with them again.This is what happens in small towns when there is no competition. Steer clear of this horrible, unethical, excuse for a business.

Service Satisfaction - TrailergalJean387

I had the need to replace our trailer convertor. I called the service department of Trailblazer and Rae-Anne told me what the replacement one would cost and it was exorbitant priced so she talked to the shop and they said it would be possible to replace it with a more recent model for about half the price and that included installation. They were right on my appointment time and it was completed within a very short time. The service of everyone was phenominal. I would definately recommend Trailblazer to anyone who needs good fast service. Thank You Trailblazer.