12 Alberta Mazda Dealers

I was very pleased with the friendly and professional - rod123

I was very pleased with the friendly and professional service that I received at LA Mazda. Both the Sales Person Jaspreet, and the Sales Manager Anthony, were pleasant to deal with. After having recently had a few less pleasant interactions at two other Mazda dealerships (Kramer in Calgary, and Go Mazda in Edmonton) it was a relief to see that not all Mazda dealerships are created equal! I highly recommend LA Mazda for your new Mazda purchase.

It is important for everyone to be on their toes before - TT

It is important for everyone to be on their toes before going to this store because if you are not careful, you will get ripped off. We were going well with Jass, the salesman, but when we indicated that we needed to leave and discuss the next day, the manager Salman Mansuri showed up and used his words and tactics to force us to agree and sign a letter of intent and pay a prepayment that was non-refundable and so so so small word that we didn't even notice it, and the staff didn't give us any indication of it. When we went back to check the price and the monthly fee on their website, other store and Mazda's website, we realized the difference was very big based on the same conditions. The next day we went to his store to question it and this manager kept covering with other things and stalling. After long time waiting and at our repeated request, they gave us the calculation in front of the computer in person, and then told us that maybe they had made a mistake in their system, and they would be willing to give us a discount. And at that point we needed to leave and they were going to do it the same way again. It made us feel like we were being cheated and duped. And the whole negotiation process made me as a consumer very uncomfortable and feel oppressed. We are afraid to proceed with the rest of the transaction with them. We would like to terminate and return our deposit. We informed the head office about what happened but got no response.

I appreciate Kevin Yip for assisting and accomodating - jessicapalentinos

I appreciate Kevin Yip for assisting and accomodating us,he is very helpfull all about the information that we need,

We had a NEGATIVE experience with Savanah. - buyer

We had a NEGATIVE experience with Savanah. After being told that we would have to order a new car and that it would take 3 months, we went home disappointed. We continued our search for a car and checked the North Hill Mazda site. There, it was exactly the car we wanted, color and all. It said just arrived. If Savanah had any motivation, she could have looked at the current inventory and found out the same information. Savanah proceeded to charge full price and was not willing to even through in floor mats. We will never come back to this or their affiliated dealerships for any future purchases. Incredible greed and incompetence from this salesperson. I'm sure she took full credit for this sale, which may NOT have happened.

We just got a new car, and as always, the experience at - aliyah0104

We just got a new car, and as always, the experience at Sunridge Mazda was exceptional! We’ve been coming here for years, and the team never fails to impress. A big thank you to Sunny and Nasreen for their professionalism and warm service throughout the process. They are amazing, Also, kudos to the young lady who handed over the car and took our picture, she made the moment extra special and exciting. And a special thanks to Tara, who is always so helpful with her advice and support when it comes to servicing. The entire team makes us feel valued every time we visit. Highly recommend Sunridge Mazda if you’re looking for great service and a team you can trust! They are amazing truly.

We had a very disappointing experience with Kramer Mazda - Jeff

We had a very disappointing experience with Kramer Mazda regarding a warranty issue on our 2025 Mazda CX-5, which we purchased used from House of Cars but is still fully covered under Mazda warranty. A few days after owning the vehicle, we began receiving constant dashboard warnings saying “Key Fob Not Detected” — multiple times a day, even with the key fob inside the vehicle. We brought the vehicle to Kramer Mazda. weeks before this appointment. They replaced the battery and advised us to monitor it, but still they recommended scheduling a full service appointment for today. When my wife arrived for that appointment, she was suddenly told that we had to pay $169 for diagnostics just for them to inspect the issue. We questioned this because the vehicle is under warranty, and the problem is clearly ongoing and not caused by us. Still, they insisted we needed to pay if found no issue (as if they know already that no issue will be found) We agreed only because we were confident the issue exists and wanted it properly diagnosed. After the inspection, they told us “nothing is wrong,” did not offer any real solution, and still demanded payment. Meanwhile, the same error message continues to appear even right after picking the vehicle. If the problem is still happening, then clearly something is wrong, either with the key fob, the receiver, or the vehicle’s electronics. What made the experience worse was the attitude. When we tried to explain our situation, the staff, including the manager, were dismissive, unhelpful, and showed no willingness to assist or find a proper resolution. Instead of showing care or exploring options (like replacing the key fob, which is usually covered under warranty), they simply repeated their policy and insisted on payment. Even contacting Mazda Customer Support after that incident didn’t help. Instead of supporting us as customers with a legitimate warranty concern, they also insisted on the diagnostic fee. We left feeling frustrated, unheard, and still dealing with the exact same issue we came in for. This experience really damaged our trust in the dealership. I hope Mazda Canada sees reviews like this and improves how warranty issues and customer concerns are handled, especially when the customer is clearly experiencing a recurring problem.

Had a very pleasant trade up with Ray at Sundance Mazda. - Henrymagilton

Had a very pleasant trade up with Ray at Sundance Mazda. No pressure and straight forward information exchange. We definitely found the car we wanted, and are enjoying each day in our CX5. Thanks Ray.

Excellent service and honest pricing. - Freshstart2016

Excellent service and honest pricing. After a horrible experience at Park Mazda this dealership redeemed Mazda then some. They are amazing!

Took my car in for alignment at Gary Moe Mazda, as it was - Clairelayton

Took my car in for alignment at Gary Moe Mazda, as it was pulling to the right. Was told my rear differential was shot. The serviceman was adamant that this was a major concern that needed to be addressed quickly. Even wanted us to pay for the parts right then so they could be ordered and they were not refundable. He even suggested we could have an issue and not make it home. It was going to be over $6 thousand to replace/repair. Took my car to my son. He is a journeyman mechanic. He checked the oil in the rear differential, something Gary Moe did not show us. He said it was clean, that there were no fillings in it and there was no burning smell, and it was not dark in colour. He took it for a drive. There was no noise. Son checked the wheel barrings too and they are good. The only issue is that the car STILL pulls to the right after leaving service at Gary Moe. After son’s inspection it was found that there is a tire issue which mechanics at Gary Moe did not find. Cost of repair is less than $6000. I find it reprehensible to push a repair that isn’t needed and would not even fix the problem it was having. It’s dishonest. It is at the very least incompetence. I WILL NOT be back to Gary Moe and will not recommend it to anyone else.

Had right tailgate strut replaced. - BRoberts

Had right tailgate strut replaced. After charging me $1,067.83 for the part had the gall to charge 15.33 for shop supplies! When asked what supplies where used, received the reply, "We always charge a percentage for shop supplies." Oh, but you got a free car wash! Heads-up! Amazon.ca has the same strut for $427.63!!

Arvind, Matt, and Steve did a great job with my car - soorajminhas

Arvind, Matt, and Steve did a great job with my car buying experience making it painless and efficient !

extra milers - len

When we purchased a new vehicle from this dealership, the salesmen were top notch. Dan, Jeff, Daryl, actually listened to what was important to us and went the extra mile in service provided. We now own a 193 Mazda truck and a 2018Mazda SUV. Will be shopping here in the future. This was an excellent buying experience. We were especially impressed with the owner Barry. I Highly recommend this dealership.