12 Alberta Mazda Dealers

Very good experience. - Ryan

Very good experience. Polite and up front. Raymond is the man. Authentic and knowledgeable. He was professional and I enjoyed his authennticity. His sweet shoe collection (Jordans/Nike Dunks) was also pretty cool and much out performed his colleagues whose dress shoes reminded me of a Jr B hockey game. Thanks Raymond. Great job.

I appreciate Kevin Yip for assisting and accomodating - jessicapalentinos

I appreciate Kevin Yip for assisting and accomodating us,he is very helpfull all about the information that we need,

It is important for everyone to be on their toes before - TT

It is important for everyone to be on their toes before going to this store because if you are not careful, you will get ripped off. We were going well with Jass, the salesman, but when we indicated that we needed to leave and discuss the next day, the manager Salman Mansuri showed up and used his words and tactics to force us to agree and sign a letter of intent and pay a prepayment that was non-refundable and so so so small word that we didn't even notice it, and the staff didn't give us any indication of it. When we went back to check the price and the monthly fee on their website, other store and Mazda's website, we realized the difference was very big based on the same conditions. The next day we went to his store to question it and this manager kept covering with other things and stalling. After long time waiting and at our repeated request, they gave us the calculation in front of the computer in person, and then told us that maybe they had made a mistake in their system, and they would be willing to give us a discount. And at that point we needed to leave and they were going to do it the same way again. It made us feel like we were being cheated and duped. And the whole negotiation process made me as a consumer very uncomfortable and feel oppressed. We are afraid to proceed with the rest of the transaction with them. We would like to terminate and return our deposit. We informed the head office about what happened but got no response.

Hello all, My wife and I purchased two cars from Savanah - Wayne

Hello all, My wife and I purchased two cars from Savanah at North Hill Mazda a few months ago. I contacted numerous dealers all across Alberta ….had all my research ready and was willing to travel to get a good deal done. Savanah and North Hill Mazda was the only dealer that did not haggle with us when I made our offers. I highly recommend Savanah as a no nonsense product advisor and would not hesitate to return. She worked her magic to get cars that we wanted in line for us. Our last vehicle was a Lexus RX 350 and we are very happy with our new vehicles. After all these months we are still working on some of the special car features. Great experience.

Hey Andy Wong, learn to have some respect for your - Ben

Hey Andy Wong, learn to have some respect for your potential customers. Just because you wear a Rolex and work at a MAZDA dealership doesn’t make you better than everyone who walks in there. Valuable life lesson; NEVER judge a book by its cover!!

DO NOT GO TO THIS DEALERSHIP! - Gelato Fanatic

DO NOT GO TO THIS DEALERSHIP!!!! They have the WORST Service Dept. I've ever dealt with!! We brought in our 2009 Mazda 6 to be serviced for a possible heater core issue. They wasted a day's labour with no diagnosis after working on it for a full 8 hours and charged us over $800!! All they did was a rad flush to see if that solved the issue. Of course, it didn't. The second day we brought it back, they did nothing but another rad flush! DO NOT DEAL WITH AZIZ - he has very POOR ENGLISH in his video messages, you cannot understand him at all! He sent us a video of someone else's work on another vehicle. In the correct video he finally sent us, he looked like he was panicking because nothing looked like it was done to the car, so he poured some rad fluid in it VERY SLOPPILY. They did 4 rad flushes, instead of replacing the heater core. These guys HAVE NO CLUE what they're doing! POOR MECHANICS!! My husband was very upset that we spent so much money & they didn't even fix the problem. They weren't willing to give us a discount the second day either. The service guys also just sit there with a silly grin on their face. They have THE WORST CUSTOMER SERVICE EVER!! Telling us to go somewhere else! You'd think because we're promoting their Mazda line, they'd be willing to help! The only guy who was nice & helpful was the shuttle driver & told my husband that there have been A LOT of unhappy Customers! Nobody cares about you at all. Even higher up management. They probably just sit back & laugh about how they're ripping people off every day, so they can keep putting marble floors & fountains in their building & money in their wallets! TERRIBLE, TERRIBLE, TERRIBLE - WILL NEVER GO BACK & will spread the word to EVERYONE!!!

I bought my Mazda from Sarah H. - denisew

I bought my Mazda from Sarah H. She was excellent, great knowledge base, very personable and professional. All credit to her, General Manager at Landmark Mazda, because I wasn’t set on a particular model or make while vehicle shopping. I’d been in a few dealerships and left….to think about it. And yes, I left your dealership … to think about it. And returned. Sarah sold me on the CX-5 Kuro thanks to the information I received while we test drove another car. Loved the simplicity of the actual purchase too. Thanks Sarah H!!

Took my car in for alignment at Gary Moe Mazda, as it was - Clairelayton

Took my car in for alignment at Gary Moe Mazda, as it was pulling to the right. Was told my rear differential was shot. The serviceman was adamant that this was a major concern that needed to be addressed quickly. Even wanted us to pay for the parts right then so they could be ordered and they were not refundable. He even suggested we could have an issue and not make it home. It was going to be over $6 thousand to replace/repair. Took my car to my son. He is a journeyman mechanic. He checked the oil in the rear differential, something Gary Moe did not show us. He said it was clean, that there were no fillings in it and there was no burning smell, and it was not dark in colour. He took it for a drive. There was no noise. Son checked the wheel barrings too and they are good. The only issue is that the car STILL pulls to the right after leaving service at Gary Moe. After son’s inspection it was found that there is a tire issue which mechanics at Gary Moe did not find. Cost of repair is less than $6000. I find it reprehensible to push a repair that isn’t needed and would not even fix the problem it was having. It’s dishonest. It is at the very least incompetence. I WILL NOT be back to Gary Moe and will not recommend it to anyone else.

I am copying my google review here in the hopes it saves - LC

I am copying my google review here in the hopes it saves someone from having an experience like I did Avoid at all costs! The experience I had with Kramer Mazda is exactly why people hate dealerships. I was belittled and bullied by Sales Manager Sam, when I wrote of my experience to the GM I was assured that wasn't how they do business so I went back a second time (no wonder they think I'm an idiot, never should have gone back). When speaking to an employee on my second visit about my experience I was told "yes, Sam is known for being VERY aggressive". Most of the staff on the floor was very new and very inexperienced. In hindsight, I'm guessing this is an extremely toxic workplace and it's shocking they have staff at all. Received a letter six weeks later, well an email between the head of sales and the dreaded Sam that was printed out and mailed to me, offering to buy back a vehicle that I did not purchase with an offer on a brand new vehicle with prices that I was told were not at all even remotely possible on my first two visits. Which leads me to believe they buy back their used vehicles to resell them at even higher prices and scam people into brand new Mazdas. I could write six pages on how much you should not even step foot in this scam of a place. Their disrespect would be laughable if it wasn't so enraging

Had right tailgate strut replaced. - BRoberts

Had right tailgate strut replaced. After charging me $1,067.83 for the part had the gall to charge 15.33 for shop supplies! When asked what supplies where used, received the reply, "We always charge a percentage for shop supplies." Oh, but you got a free car wash! Heads-up! Amazon.ca has the same strut for $427.63!!

Arvind, Matt, and Steve did a great job with my car - soorajminhas

Arvind, Matt, and Steve did a great job with my car buying experience making it painless and efficient !

extra milers - len

When we purchased a new vehicle from this dealership, the salesmen were top notch. Dan, Jeff, Daryl, actually listened to what was important to us and went the extra mile in service provided. We now own a 193 Mazda truck and a 2018Mazda SUV. Will be shopping here in the future. This was an excellent buying experience. We were especially impressed with the owner Barry. I Highly recommend this dealership.