Yesterday I purchased a 2022 Toyota Highlander from - rpearcy2
Yesterday I purchased a 2022 Toyota Highlander from Airdrie Honda. I paid $499 + GST for what they call “Premium Delivery”. This service was supposed to include full detailing of the car hence the high cost. After paying for the vehicle and plates, and a long delay even though we had an appointment and they had a week to get things ready, we went to take Premium Delivery! I started looking around the vehicle and when I opened the driver side door the side and bottom of it was covered in dirt. I started look at the other doors and the back hatch door, all of which had dirt on the sides and at the bottom. The salesperson offered to run and get a cloth to clean off the dirt, “Please give me 30 minutes and I’ll wipe it off” he said. This is not Detailing a vehicle! I had also spent enough time, over 75 minutes just getting to this point, trying to take delivery of the vehicle as they also had a made a mistake getting the plates and had to go back to get them. I had had enough of this company! We took the car.
It was with great interest, but unfortunately after the fact that I noticed other people mentioning this same issue with Airdrie Honda. Apparently, they like to take your money for the “Premium Delivery”, they just don’t like to supply the service. Do not pay for the service!
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