19 Alberta Honda Dealers

Evans was very friendly and helpful. - SUV for Me

Evans was very friendly and helpful. He knew the vehicle very well and took the time to explain all the features in detail; Evans was especially through to my wife taking the time to make her feel comfortable with the vehicle, the storage, features that a family would appreciate and even extended questioning and explanation to my kid which was a nice touch. He followed up in a friendly manner after we left the dealership. I hear he has 15 years experience at this dealership and it shows. If you go to Wheaton Toyota ask for Evans, you’ll be glad you did!

Really great experience! - LMc

Really great experience! My husband and I came to Wheaton West Honda with the unsettled feeling that our business wasn’t valued nor appreciated by another local Honda dealership that we’d dealt with for the past few years. Immediately we noticed an aura of positivity and professionalism within the dynamics of this dealership. Everyone from the friendly young lady who works at the front desk to the sales people specifically Darrin were responsive and clearly interested in our potential business. Peter was also a pleasure to deal with. Our new car purchase has been finalized and once again I’m reminded of the reason for my longtime loyalty to the Honda brand. Thank you!

This is my 3rd time buying this pilot last few years. - Jack.obara

This is my 3rd time buying this pilot last few years. We liked the pilot. This 2025 model looks really enjoyable to drive.

Good customer service. - pdavidparis

Good customer service. Great staff. They are very professional and they help customers to get exactly what they want.

Very good service! - Y3001

Very good service! Helped me and my son pick a good car for him, would recommend

Chris my service advisor knew his stuff and took great - d

Chris my service advisor knew his stuff and took great care of me. Listened and dealt with all of my concerns.

Was an amazing experience, team super professional, we - Adriane

Was an amazing experience, team super professional, we made a great deal, Cesar and Kurt are excellent team, works with transparency and a great treatment that we have.

I received exceptional customer service! - Colin

I received exceptional customer service! My service representative kept me well-informed throughout the process. It was clear that they went the extra mile to ensure I was well taken care of, providing great peace of mind every time I bring my vehicle in . Thank you for the outstanding service, and a special shoutout to Collette for her above-and-beyond dedication to customer care!

Greg provided us with excellent service. - mkparis

Greg provided us with excellent service. He is extremely knowledgeable, meticulous and courteous. The staff are in general were all helpful.

Great service from the minute I pulled up to the bay and - kirstenr

Great service from the minute I pulled up to the bay and pulled my car in. Leo moved everything along quickly and efficiently, even arranging a ride back home and then back to the dealership I would highly recommend these guys

I actually had a terrible experience with this - Raman Rana

I actually had a terrible experience with this dealership, they upsell you on the anti-theft and the 4 way protection which they claim is mandatory by the dealership but in reality due to the customers obliviousness they fall for it. It’s a typical dealership where when it comes to the price they will always choose the dealership and please everyone negotiate the price, the price is already set considering a customer is going to negotiate. Look at the MSRP before doing the deal. Also get everything in writing, especially the delivery date because they promise you one thing but it always leads to a disappointment. Atleast with writing you have proof to defend your case against the dealership. So, I have nothing against the dealership or the salesman just use common sense and understand this is sales at the end of the day so, protect your self and put your interest first. Also, be careful with the sales manager Vashal he got to that position for a reason so, again go into a deal knowing all the facts and NEGOTIATE!!!

This is the 4th new vehicle we purchased from Sherwood - Len

This is the 4th new vehicle we purchased from Sherwood Honda. The first 3 purchase experiences were good, that is why we kept coming back. The service was also satisfactory. The latest purchase and service experience was a sad departure from the first 3. The sales process was high pressure and confusing, and the service department's integrity with respect to our trade in was questionable. In discussing our concerns with management staff, we received nothing but condesending platitudes and no assistance what so ever. In my opinion, Sherwood Honda, which used to be a good place to do business, has turned into a dealership rife with high pressure tactics, questionable integrity and lack of customer service. How sad, and so very disappointing. Be very cautious in any dealings with Sherwood Honda.

Likely the Dealership could not have made it more - lisa

Likely the Dealership could not have made it more difficult to buy a vehicle - they had repeated phone calls for simple things that should have been texts/emails (such as name on a bank draft) and when the concerns were brought to the General Manager he dismissed them without listening and was confrontational - good luck trying to buy something from here.

Gabrielle Very easy to deal with, knowledgeable sales - dillmanm

Gabrielle Very easy to deal with, knowledgeable sales representative, Carol in financing department fast and efficient, I would recommend dealing here in the future

On Nov. - Bitter, disillusioned old man

On Nov. 9th my car unexpectedly came to a standstill and after having it towed to Sun Valley, they took several days to look into the problem. When they did so, they concluded that the timing belt had somehow lost its timing settings and the engine would have to be removed in order to reset the timing. By the time they did so, almost 2 weeks had passed and I was presented with a bill of >$1000.00. Two days later (or 111.6 km. later), the car again came to a standstill. Despite their observation that the engine was covered in oil, they refused to accept any responsibility or acknowledge that they had left the engine oil cap off, or loose. The diagnosis now rose to a $6000.00 complete engine replacement. They were able to immediately provide an interim diagnosis this time - in order to disclaim all responsibility! (It is now Nov. 29th) I will NEVER EVER return to Sun Valley Honda for maintenace/service work. This was the last in a long list of unsavoury dealings that I have had with them. I honestly don't know why I decided to give them another try this time but they managed to deprive me of more than my entrie Christmas budget and have totally DESTROYED my holiday season!! Thanks a million Sun Valley Honda! I hope the favour is returned to you some day! ...a now broke and vehicleless old man.

If I could give a negative- I would. Very poor service... - df2017

If I could give a negative- I would. Very poor service regarding warranty items. Best bet is to look towards Edmonton. 2017 and onwards service declined badly.

My 2007 Honda Element developed random misfires on - KingFisher

My 2007 Honda Element developed random misfires on multiple cylinders. I replaced the spark plugs and coil packs to no avail. Decided to take to GP Honda as I wanted someone who would have experience on working on my motor and was willing to pay premium price for their expertise. They diagnosed the problem as being a stretched timing chain that was throwing my timing out and so it would need to be replaced. After waiting a month and a half for parts(Supply Chain Issues) I received a text on Thursday Feb.16, 2023 that parts had arrived and they would be starting on it tomorrow. No call on Friday, Saturday, (Monday was Holiday), Tuesday or Wednesday. On Thursday Feb 23, 2023 I received a message that they are still waiting on parts. I missed their call on Friday and so on Saturday I called in to be told that my car is now back together but that I now have a bent valve. I met with B.B. the Service Manager on Monday to discuss. I asked if they had put a bore scope down the cylinder. They had not. When I asked why not he had no answer. I asked to see my old parts and was told they had been thrown out. Agreed to remove head to confirm valve problem. Then I suggested that first I wanted a bore scope to go down first to see if anything was visible. Low and behold cylinder 4' s exhaust valve has a large chip missing. As my Honda Element is an interference fit engine, the first thing they should have checked was that the valves where okay due to the trimming being off. The simple bore scope test would have done that. As a customer satisfaction discount of 15% it dropped my bill to $1900.00 for new timing chain and associated parts on an engine that is now headed to the scrape pile. Open opening my hood I noticed that none of the parts they had worked on had been cleaned either. That is what professional shops do. So disappointed and when I voiced my displease I was told that if I was given any more discount that they would be losing money. I asked about the $1900 that I was losing and got a shrug of the shoulders. So unprofessional. I will never return.

DO NOT USE THEIR ONLINE SERVICE. - alishawiebe

DO NOT USE THEIR ONLINE SERVICE. Just like other reviews as soon as I signed the papers, I got zero service. I worked with Mike and Becky, both of them rushed the signatures and as soon as the paper work was signed I got no service. So bad that as of right now I dont even have my car. I will be making my first car payment but no car. I have had to chase them around begging for any information. You can find better service else where I promise. Not worth the headache.