5 Alberta FIAT Dealers
Great selection of new and used vehicles, very helpful - dtjgladue609
Great selection of new and used vehicles, very helpful staff. Very satisfied with my selection ☺️
I purchased a 2016 Dodge Grand Caravan. - dan
I purchased a 2016 Dodge Grand Caravan. After negotiating the price on the phone, I had my mechanic go in and do an inspection. They gave him a mechanical inspection from their mechanics showing everything was checked off as ok. He was told when he wanted to do the test drive he was only allowed to take the van around the block. Their mechanics had cleared all the codes. The van looked ok. I completed the purchase and picked up the van on Saturday. 20 minutes into driving it home it started stalling whenever the van was brought to a stop. I called my mechanic and he said he would come check it on Monday. On inspection Monday the transmission torque converter is failing and it will cost approximately $4000 to repair. When I called the dealership, I was told because my mechanic did the inspection there was nothing they could do. They can cover up an issue, and if you don't discover it, it is your problem.
I am looking to get the van repaired or returned for a refund. When asking the salesman and their internet sales manager for their managers contact information, they won't answer my texts or emails. I have an employee that needs the van out of work because of Capitals lack of action. I have filed a complaint with Amvic but hope you contact me and resolve this fairly. I am sadden that there is a lack of caring. This type of business practice has affected our business and staff.
I was I the market for a truck and when I reached out - mikefurlong2016
I was I the market for a truck and when I reached out about buying a truck they jumped into action right away, they showed me some options and I ended up buying a truck sight unseen based on the photos and information they gave me, they even delivered the truck to Edmonton airport for my arrival time, they even carried my bags out to my new truck, the pictures I’ve seen didn’t do this truck justice, after the truck was driven from Calgary to Edmonton I expected it to be dirty and I was fine with that, but when I walked out I was amazed! The truck was all shined up like they washed it in the parking lot, the exterior was spotless and the interior was even better, the use of protective covering in the interior was unreal, I took possession of the truck without hesitation! Who wouldn’t! It was spotless and showed better then the pictures, it drove and handled like a brand new vehicle, they did a follow up call just to ask how I liked the truck to just check in and make sure I was happy, this experience alone will definitely have me buying another vehicle from them, it was by far the easiest dealership to deal with and they will continue to get my business, I would highly recommend buying a vehicle from Renfrew Chrysler in Calgary because they have an amazing team that goes above and beyond the customers needs!
Extremely poor service /never at any dealership have I - 1947 Jeep
Extremely poor service /never at any dealership have I ever bin so disrespected service manger does not care about customers and is rude if you want a good experience with purchasing and have a vehicle serviced SHOP ANYWHERE BUT THIS PLACE.
Derrick Dodge, great service and great prices. - M1dn1ghtblue
I was looking to purchase a new car and unsure of what to buy. Have had good dealings with Derrick dodge and decided to head there. Ended up parking at one end of the building and noticed it was a whole new showroom for Fiat. Layout was clean and fresh full of the entire Fiat line up. I was approached by a gentleman named Jim who was excited about the cars and after a few minutes of asking what my needs were directed me to the 500x. Same as my past dealings with Derrick, pricing was great, the negotiation process easy. They really do care more about a happy customer and return business than the bottom line. I took delivery the next day of my new Fiat clean and waiting. I love my new Fiat, Thank you Derrick!