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Zender Ford
Spruce Grove, AB
809 Reviews
Zender Ford is a locally owned and family operated Ford dealership in the heart of Spruce Grove, AB. Established in 1984 by Ken Zender, it is now being managed by the next generation of Zenders - Shayne Zender, Chad Zender and Codie Richard.
We pride ourselves on the best customer service in the auto industry with local values, everyday low prices and a commission free sales staff. We're here to help you find the perfect vehicle that fits your needs. That's the Zender Advantage.
"I want all the Ford vehicles in the province to have a Zender sticker on them. I want to make sure that every Ford in this area is serviced by us as well. Most importantly, we want to make sure that every driver is completely satisfied and happy with us." - Chad Zender, President of Zender Ford.
Whether you're in the market for a New or Pre-owned vehicle, in need of vehicle repairs or even just a quick oil change - Zender Ford will treat you like family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
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Showing 809 reviews
April 01, 2026
Stoped in for an oil change and they got me in and out quickly. Went over any issue they saw that or for see could be an issue in the future. Very friendly and professional. quickly. Went over any issue they saw that or for see could be an issue in the future. Very friendly and professional. More
by Applinmike19
Employees Worked With
Faz Reslan
March 27, 2026
Worked on my escape miss diagnosis still charged never test drove it sent my wife driving on a shiny wheel bearing. Took in my 2015 deisel they over charge and I got full synthetic oil they said next oil test drove it sent my wife driving on a shiny wheel bearing. Took in my 2015 deisel they over charge and I got full synthetic oil they said next oil change is in 5000km xxxxxxxxx and 2 other dealers noted minor oil leak they went to major oil leak trying to get more money. Trust crappie tier mechanic over their tech More
by ryan.dawson6969
Employees Worked With
No idea did not care
February 28, 2026
Had a great experience at Zender Ford . The sales team were courteous and friendly, super helpful . They made my purchase smooth , fast and fun . I would recommend them to anyone interested The sales team were courteous and friendly, super helpful . They made my purchase smooth , fast and fun . I would recommend them to anyone interested in buying a ford . More
by James
February 15, 2026
Rachelle was very professional sure enjoyed her help definitely a good 1st experience there for me👌🏽 definitely a good 1st experience there for me👌🏽 More
by Dgladue81
Employees Worked With
February 07, 2026
It was a recall. I called dealer about the notice. They ordered the parts Called me when the parts came. We made an appointment. I took the truck in. They did their I called dealer about the notice. They ordered the parts Called me when the parts came. We made an appointment. I took the truck in. They did their thing. No tassels. No problems. More
by Jetboater
January 21, 2026
Took my bronco in for a recall and was dealt with promptly and very courteous people in the service department promptly and very courteous people in the service department More
by Chris
Employees Worked With
January 05, 2026
Had appointment for 10 am today for a recall, they stated would take 4 hrs to do. After 4.5 hours later i asked for a status update as I was waiting the whole time in the lobby. Was informed my truck had not would take 4 hrs to do. After 4.5 hours later i asked for a status update as I was waiting the whole time in the lobby. Was informed my truck had not even been started on yet and was still outside! Advisor stated they were way behind because of the holidays? If this was the case why would you continue to book in customers just to make them mad, TELL THE TRUTH to customers. I have worked at the dealership level in management for 30 out of my 48 years (13 at a Ford dealership) and have to say this was a very negative experience, and I shall not have nice things to say about this dealership. More
by blembicz11
Employees Worked With
December 16, 2025
Quick and accurate service provided by Quick Lane service team at Zender Ford Spruce Grove team at Zender Ford Spruce Grove More
by Allant
Employees Worked With
December 07, 2025
Friendly staff. Coffee area is perfect. Timely updates on the status of the vehicle. Nice showroom. Coffee area is perfect. Timely updates on the status of the vehicle. Nice showroom. More
by KingRanch
Employees Worked With
December 05, 2025
This dealership is very friendly professional & very helpful. I will recommend anyone to this dealership. helpful. I will recommend anyone to this dealership. More
by Terrynwilton65
Employees Worked With
