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Zender Ford
Spruce Grove, AB
762 Reviews
Zender Ford is a locally owned and family operated Ford dealership in the heart of Spruce Grove, AB. Established in 1984 by Ken Zender, it is now being managed by the next generation of Zenders - Shayne Zender, Chad Zender and Codie Richard.
We pride ourselves on the best customer service in the auto industry with local values, everyday low prices and a commission free sales staff. We're here to help you find the perfect vehicle that fits your needs. That's the Zender Advantage.
"I want all the Ford vehicles in the province to have a Zender sticker on them. I want to make sure that every Ford in this area is serviced by us as well. Most importantly, we want to make sure that every driver is completely satisfied and happy with us." - Chad Zender, President of Zender Ford.
Whether you're in the market for a New or Pre-owned vehicle, in need of vehicle repairs or even just a quick oil change - Zender Ford will treat you like family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
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Showing 762 reviews
December 03, 2024
The staff were really friendly and knowledgeable and explained everything to me perfectly. They gave me updates as needed and went above and beyond for getting a new battery for my car. I would definite explained everything to me perfectly. They gave me updates as needed and went above and beyond for getting a new battery for my car. I would definitely go back again. More
by shan
Employees Worked With
December 03, 2024
Awesome customer service by Derick Ford and Sharon Thompson, great atmosphere in the building super happy it’s how everything worked out. Thompson, great atmosphere in the building super happy it’s how everything worked out. More
by Logan Tremblett
November 28, 2024
Service appointment for factory recall was completed very quickly. The service rep was very polite and pointed out the customer lounge / waiting area. They were very efficient and I was on my way in about ha quickly. The service rep was very polite and pointed out the customer lounge / waiting area. They were very efficient and I was on my way in about half an hour. Will go back again when/if necessary. More
by edp
Employees Worked With
November 21, 2024
Derek was very respectful and courteous during the purchase of our vehicle. He was very knowledgeable and thorough when demonstrating the features of our new vehicle. Shelly was very knowledgeable and purchase of our vehicle. He was very knowledgeable and thorough when demonstrating the features of our new vehicle. Shelly was very knowledgeable and thorough when completing the required paperwork. All in all, a very seamless process. More
by grkuzio
Employees Worked With
Derek Ford
November 20, 2024
Comfortable and inviting atmosphere. My experience was personable with little pressure to purchase I returned to make additional inquiries on a potential purchase and was welcomed warml My experience was personable with little pressure to purchase I returned to make additional inquiries on a potential purchase and was welcomed warmly each time. More
by David.knarr
November 14, 2024
Excellent service. Ride home and picked up absolutely awesome.. Went through inspected brakes and vehicle for free included in the tire installation . Great work exce Ride home and picked up absolutely awesome.. Went through inspected brakes and vehicle for free included in the tire installation . Great work excellent service. 10 out of 10 thank you More
by M.daye
November 06, 2024
Answered my questions and seemed to fix the problem quickly. Convenient location. Professional service staff. Totally satisfied. Thank you. quickly. Convenient location. Professional service staff. Totally satisfied. Thank you. More
by schofieldc55
Employees Worked With
November 05, 2024
Hi Zender Ford the best in the west quick service, attention to every small detail ie wipers are ready for Winter? Respectful employee, addressed us by name, Reviewed all the work that was done. attention to every small detail ie wipers are ready for Winter? Respectful employee, addressed us by name, Reviewed all the work that was done. Even drove the truck to the correct lane for the oil change. Thanks for a Super job to our 2010 Ford. More
by Lawrence
Employees Worked With
October 26, 2024
Excellent place to deal. All parts staff are great. Purchased multiple vehicles and always had positive dealings. Nice to deal with locally owned business. All parts staff are great. Purchased multiple vehicles and always had positive dealings. Nice to deal with locally owned business. More
by Mechanic1
October 04, 2024
I pre booked told there would be a 1. 5 waiit, thanks to girl for her assistance to put me the proper order 5 waiit, thanks to girl for her assistance to put me the proper order More
by zieb
Employees Worked With
